Repair iTunes? Apple employees - are you listening?

My coverflow art in iTunes seems "glitchy." And what I mean, is that as you scroll through them, the image gets distorted for a few seconds. It never did this before.
Also, the scroll bar below the album covers has "disappeared."
Is there a way to "repair" an iTunes installation without reinstalling?
Please help.
Apple employees are welcome to respond.

Apple employees except on rare occasions will not respond here. These forums are user-to-user only.
That's not to say that no one here can help. We'll need more information, though: what version of iTunes you're running, some basic system specs, where you're getting your album art (from the iTunes Store or imported from other sources) and what if anything has changed on your system since last it worked correctly.
Meanwhile, though this article doesn't specifically cover "glitchy" operation, the tips suggested might help:
http://support.apple.com/kb/TS1971?viewlocale=en_US
Regards.

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Hello? Skype are you listening? We want more PRI...

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Many, many, many users have complained about this. Back in 2011, a Skype support agent said acknowledged the problem and said that it would take some time to correct. How much more time do you need?
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Hello Apple are you listening ?
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You may want to contact iTMS CS through email instead.

Hey Apple when are you going to fix the problems with IOS 8.3??

Hey Apple when are you going to fix the problems with IOS 8.3??
Message is working weird.
I don't have internet service when I'm away from my WiFi, because my phone won't use LTE now.
Should I wait for a IOS 8.3.1 update or reset my phone to factory and start over?
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I have a Verizon iPhone 6 and am having none of those problems.
SueMac wrote:
Should I wait for a IOS 8.3.1 update or reset my phone to factory and start over?
Didn't they already have you do that? If you haven't, yes, you should restore your phone as new and test.
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My Iphone 5(purchased in Jan 2013) has suddenly developed a multicolored hue in the center of the **** screen. it looks pathetic and totally whacked out. Its rainy and humid where I stay this time of the year. Apple guys are you reading this?

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If your phone is defective (aside from the accidental damage) Apple will fix or replace the phone. You saud you purchased the phone in January so it is still under warranty.
If you have an Apple Store in your area, make a Genius Bar appointment.
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A newer version of app "5-0 Radio" exists in your iTunes library. Are you sure you want to replace it with the one you are moving?

When I connect my iPad or iPod to my compuer running iTunes I get the following message for most of the apps. "A newer version of app "5-0 Radio" exists in your iTunes library. Are you sure you want to replace it with the one you are moving?"
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There is nothing to fix, let it update.

What are you listening to right now?

So, let's kick this place off. Remember this is the off topic thread so try to keep discussions on phones in it's dedicated threads and not here.
I am thinking music for this thread - what are you listening to right now? It doesn't have to be right NOW. It could also be the album or artist you've been playing non-stop for the last week.
Me? Mastodon released their new album recently. It's called The Hunter. Great album!

you know what i was thinking the same..i was going to make a thread as off topics only but thought no one would participate
i just listened to the track you mentioned..
awesome guitar play
but i used to listen to this genre back in may i think
now i love to listen to these songs
like i love you - rio
love you like a - selena gomez
AMAZING - INNA ( THIS IS TRULY AMAZING ) :smileywink:

Apple where are you

Apple why don't you try to help your customers, your itunes 7 update is faulty and needs fixing urgently,I can't use my machine.If you don't help me I'll never touch another Apple machine ever again!I can't believe that you are still posting this severly faulty software!

On the 17th sept there were 46,000 visiting this forum but it went blank and reappeared with only a few hundred, the problem with itunes 7 failing to recognize shuffles(the problem seems to only be occurring in this model)is very widespread but large nos of people are now buying new shuffles and nanos as the models affected are around 12 to 15 months old, and the new models are very cheap.The fault is definately itunes 7 software,my shuffle works fine on older versions.But to use itunes store and have your computer recognize itunes store downloads itunes 7 is required .You have the choice no shuffle or no downloads(and u loose all prevoiusly bought tunes until u upgrade to 7). Apple is using the same ploy as injet printer manufacturers that like to tell u their cartridges are empty when their not! Apple is telling us they want us to buy new shuffles or nanos it's pretty obvious they aren't interested it rectifying this problem!Just remember that when purchasing this brand!

I´ve bought the new IPad3, what a disappointment the 3G does not work, no Internet available, APPLE what are you doing for the all the people in Germany who bought the new IPad3? I´m still an Apple fan, all my products are from Apple but I need a solution

I have been waiting since months for the new IPad4G 64 Gbt. ON recommendation of Apple Support I have changed my IPad 4G last week in the hope that something was wrong with the firts one I bought.
The one I have now has the same problems. WiFi is working however 4G not at all. Apple what can I do? What are you doing for the thausands of German Apple fans who have bought a IPad4G and can not use it. We need a solution NOW. I´m working with this tool and need to be able to rely on it.
Thanks for a feed back.

JKerki wrote:
They had not heard about the problem, however made no problem to change it for an other one. Apple Support Germany pretendet not to know about this problem. However the web is full of complaints.
It would be advisable for Apple to react officially on it. € 799, - for something that doesn´t function is no fun :-((
Isn't replacing your iPad Apple "officially" acting on it?

"Buy a new MAC" or "Pay dearly for us to help you hopefully fix something we broke!" Where is the intelligence in that kind of a response from Apple? Are you intentionally leaving all the people that made you billions on our own?

So, My Dear Apple Inc,
At this time, you are earning billions of dollars due to "our" belief in your products. Most of us had pretty good luck. But the flip answers the phone support people give the people that have problems are sickening. We are the Human User side of the business. We spend money to support you. We have the power to collapse the entire Apple Empire if you do not support and answer us in a civil manner. We "very much" would like to support the growth of Apple and whatever subsidiaries. But you must deliver and stand behind your products and services. Most of us are not Techs. We are end users with crazy busy lives and we require you to work along side of us to create a more sustainable computer environment for home and business. Gee whiz guys. Crashes and freezes after we keep upgrading. I am new here. Sorry. I have not even learned how to answer your comment.

Hey MacSurvivor!
Please give us a rundown of what exactly you are expereincing so we can further assist you. There are so many configurations out there, it's hard to help with so little to work off of.
I understand you are upset.
1) How old is your HDD
2) how did you install ML (clean or over top)
3) what are you doing before you see crashes or freezes?
4) how can we reproduce them?
The better you can describe what you are seeing (and not feeling) the better we can help.

Sony, are you listening to us?

On the heals of the announcement of your company losses for this quarter, your company continues to turn its back on loyal customers who have purchased your products.
The latest is the decision to shut down the Mylolabs website for all of the Mylo users out there. Not only did you stop supporting the product after about a year after each model was brought out, but now you shut down the website along with all of its files and widgets.
You also refuse to assist us with perhaps being able to develop software modifications even though you will not update problem areas of the device such as the lack of Yahoo Messenger support which you advertised as working.
Why is it that other companies continue to support products with updates, etc, long after the model is removed from sale. I bought your product over the Itouch because you promoted it. I actually bought 4 of these devices, 2 com ones and 2 com twos.
I have been in touch with your company many times to no avail. As a result, I stopped purchasing Sony products and just furnished a brand new home with electronics from most every company but Sony. When you go into a store, the salesman mentions Sony and all you have to do is mention support and he goes on to show you a different manufacturers product.
Where is the Japanese work ethic we have heard so much about? Its unfortunate that your company has suffered a loss last quarter but I am sure that until you start listening to your customers and gain their support back, this will continue.
Thanks for listening to my rant and I apologize for its length. Its been a very frustrating experience.

1.Really takes 2 days for a sup to get back to a customer ?
2.There any type of tracking for the request ?
I know this cant be right...
word for word.. this is what I was told
Customer:
I want to make sure if it will take 2 days I have a way to track this
8:02 PM
Customer:
other then just your name
8:02 PM
Tyler - (C3M7):
The chat support team don't generate reference IDs.
8:03 PM
Tyler - (C3M7):
However, If you need any additional information feel free to stop by our chat room again using the same email address.
8:03 PM
Tyler - (C3M7):
We will be able to check your previous chat transcripts using your e-maail address.
8:03 PM
Customer:
so how do I even know you put it in the system then ?
8:04 PM
Customer:
you may not even put in for all i know
8:04 PM
Tyler - (C3M7):
All of the chats received by us are automatically saved in the database.
8:05 PM
Customer:
so no tracking number at all right
8:06 PM
Customer:
so if I open a new chat right after this one to amke sure it is in they will see it correct ?
8:07 PM
Customer:
are you there ?
8:07 PM
Tyler - (C3M7):
Yes, I'm online with you.
8:08 PM
Tyler - (C3M7):
Yes, that's correct.
8:09 PM Connecting...
8:09 PM Connected. A support representative will be with you shortly.
8:09 PM Support session established with Tyler - (C3M7).
8:17 PM Support session established with Ethan - (C3M1).
8:19 PM Ethan - (C3M1) has stopped servicing requests. Please wait.

Dear Apple: WHEN ARE YOU GOING TO UPDATE TO A NEW IOS??

I have IOS 5.0.1 (9A406) and basically there is no difference on battery life. It drains too quickly. I would charge it to the full, and within an hour or two, it goes down to 84% just by using it occasionally(not even youtube playing or dowloading). I basically have to charge my phone at least twice or more a day. (trust me I'm not a heavy user at all. i check email, playing with apps time to time, a couple call a day, that's it).
Of course, I turned off Siri, notification, email push, etc, to make the battery last long but doesn't seem helpful at all.
APPLE! WHEN ARE YOU GOING TO UPDATE A NEW IOS??
I had been an iphone 4 user, and it seems that 4S is worse. it is slower, battery drains quickly.
PLEASE DO SOMETHING ABOUT IT because it's already about a time to release iphone 5??

Apple does not participate on this forum. It is a user-to-user technical help forum with no Apple presence, other than hosting and administration.
If you wish to submit feedback to Apple, you can do so here:
http://www.apple.com/feedback/
Was it really necessary to start another thread on a topic that already has dozens of discussions and thousands of posts?

Apple, when are you going to make a 4G iPhone?

So far it appears that 3 versions of iPhone released and STILL on 4G. If you don't produce one soon, I'm going to shift to Android. Are you waiting for 5G to come out before producing. 4G iPhone?

So far it appears that 3 versions of iPhone released and STILL on 4G. If you don't produce one soon, I'm going to shift to Android. Are you waiting for 5G to come out before producing. 4G iPhone?

Apple, are you listening?

I have to ask, what the heck is going on lately?
- Not all artists appearing in iPad music player when using home sharing.
- Wrong album are in iPad music player when using home sharing.
- Wrong movie cover art in iPad video player when using home sharing.
- Apple TV sometimes doesn't see shared libraries.
- Apple TV disconnects from shared libraries after playing a few songs.
- Apple TV took over an hour to update after estimating six minutes.
- iPad music player somestimes hangs and just quits
- iPad video sometimes can not be operated when playing a movie, gets stuck.
- iTunes on windows7 shows a black screen or is choppy when playing video, win media player can display the same files without problems.
Yes, all my software is up to date. None of these problems are new or unique to me.
Can you at least acknowledge these issues and provide a response? If you already have and I just haven't found it yet, please respond with a link.

No, Apple isn't listening. This is a user-to-user technical help forum hosted by Apple. Apple does not participate here. We are all just users like yourself.
If you want your suggestions/problems to get to Apple send it to them at:
http://www.apple.com/feedback/ipad.html

Mail & IMAP = Drafts folder from **** (Apple are you listening?)

We are using Mail 2.1.1 (752.3) and run a CommuniGate Pro Mail Server v4.3.12. As we are collaboratively working on our email, we are forced to rely on IMAP.
Unfortunately Mail.app seems to have a strange misbehaviour in saving IMAP messages as drafts although they have been shipped.
I sent about 25-30 emails a days, and my drafts folder keeps growing (crowded with mails which already have been sent). This is VERY annoying and renders the drafts folder almost useless.
There is a suggestion to store the drafts locally instead of server-based, but that wouldn't allow us to share drafts across the office before sending them.
The that there are at least 7 other discussions on the same topic (see links below), shows you that this is indeed an issue what Apple needs to address.
http://discussions.apple.com/thread.jspa?messageID=2322768
http://discussions.apple.com/thread.jspa?messageID=1602765
http://discussions.apple.com/thread.jspa?messageID=2078222
http://discussions.apple.com/thread.jspa?messageID=1575365
http://discussions.apple.com/thread.jspa?messageID=2051111
http://discussions.apple.com/thread.jspa?messageID=2167726
http://discussions.apple.com/thread.jspa?messageID=1293422
MacBook Mac OS X (10.4.8)
MacBook Mac OS X (10.4.8)

I'm not trying to shoot the messenger, just trying to determine if what he reports is a reasonable basis for concluding a Mail bug is its cause. There are a number of reasons I am hesitant to do so, among them:
1. There are few reports of similar behavior. Among those he mentions, few actually are similar beyond a few points of commonality, or lack enough detail to conclude anything about a common cause.
2. There are a variety of potential causes for this sort of thing besides a Mail bug. Among them are corrupted files in the OS or application, interference from third party additions that change Mail's or the OS's behavior, & server-side problems, including mis-configuration, use of non-standard IMAP transactions, & reuse of message ID's before they are retired.
3. Many of the reports of similar behavior say it is intermittent, changed suddenly, or is confined to one account.
4. Prematurely deciding that the cause must be an Apple bug leads to ignoring troubleshooting procedures that could resolve it.
As I said, it is possible this is the result of a bug, but it is historically more likely it is the result of something users can repair or correct without waiting for a fix that will never come.
Just complaining may help, but not here. This is a user-to-user discussion forum, with an emphasis on interactive help with diagnosis & resolution of issues. The more specific users can be about the nature of & circumstances surrounding the symptoms & the steps they have taken to try to resolve them, the more likely it is that someone can help. Sometimes, that help is confirmation that a bug exists, but much more often it is a procedure that shows that the real problem is something else.

Last chance! Apple are you listening?

I posted this last night on another thread. It really suprises me to see how many people seem to be having similar issues with installing the Nano or iTunes on an XP machine. The responses always sound like a broken record - reinstall etc. What I haven't seen is a solution for this when the
standard Reset, Retry, Restart, Reinstall, Restore fails! At this point I'm afraid to try anything else on my own for fear of losing the 4.3 GB of music that I have on the machine!(I already had to salvage my libray once going back to iTunes 4.9 from 5.0). I hope someone from Apple reads this and can give me some other advice, if not the Nano is going back to store......today.
I've been at this for about 16 hours over two days now. I cannot get my Nano to be recognized by my iTunes(4.9 or 5.0). I've done everything that has been posted, Reset, Retry, Restart, Reinstall, Restore (all of these multiple times), clean uninstallation of iPod, Itunes and Quicktime, then a completely new install of all software starting with a stand alone Quicktime, then using the supplied disk from the Nano for the iPod updater and iTunes 4.9. I've purchased a new USB 2.0 PCI card, disabled system services, and everything else that has been posted in the Apple support articles and Discussion postings. If I go to new a new install of the iPod updater, and connect the iPod as instructed, it will eventually recognize the iPod, format the iPod, then reboot the iPod, then it tries to reboot it again and then says it needs to be formated again and again and again and locks up. If I go to install the iPod updater and check the box that I "do not want to connect the iPod" I can install the program, and try to do an iPod reset. This is done with difficulty, but even this eventually locks up after the iPod reboots. In the "My Computer" window, the iPod is only shown as "Removeable disk (M;)(yeah, I tried renaming the drive too...)shouldn't it be called "iPod"? I can never get to the point where I am asked to Name the iPod. Other info: when I've done these installs, I've disabled my antivirus (AVG), firewall(ZoneAlarm),and anti-spyware(Spybot), as well as remove my USB printer (Epson Picturemate), I've tried the new USB 2.0 ports as well as the old USB 1.1 built into the machine. Another tidbit of info, I took the iPod and software to work with me today and installed it on my work machine (a Pentium III with only USB 1.1 support) and it loaded and worked flawlessly. Can anyone help me? I'm ready to go back and return this to the store and get my $250 back, it shouldn't be this hard.....Plus I've noticed in these posts that people say you need iTunes 5.0 to run the Nano. If you need iTunes 5.0 to run Nano, then why does Apple package iTunes version 4.9 with the Nano, that just makes no sense, plus if you look at the iTunes posts you wouldn't want version 5.0 with all of the problems people are experiencing. My frustration is now becoming overwheming...I just want what I paid good money for to work as advertised and marketed, this whole process has been a complete waste of my time. Unless someone at Apple can come up with a reasonable solution, I'm going to return the unit, and Apple will lose a customer permanently.

I have a hunch I know what your problem is. Is your computer at work equipped with USB 2.0? You can check this by going into the properties of USB ports the computer has in the Device Manager; if they're USB 2.0 Enhanced should be part of the device's title. Please note that not all USB ports may be USB 2.0 (usually a motherboard chipest limitation). Since your profile says you have a USB 2.0 PCI card installed my next guess would be that your USB 2.0 PCI card has a IRQ conflict with either your motherboard's onboard USB controller or its onboard sound card. Please note that sometimes one computer's onboard USB 2.0 will work fine while and a addon card will cause problems (this is very typical of some hardware which hasn't been widely enough tested in various brands of PCs as well as home built PCs unfortunately). If by chance you have a PCI sound card installed the onboard sound must be disabled manually through the computer's/motherboard's BIOS CMOS Setup program. I mention this only as sometimes onboard sound left enabled can cause problems (again this is very typical when not all hardware in a PC has been widely enough tested by the various manufacturers). Usually the computer announces a key or key combo to press to enter the BIOS CMOS Setup at boot time. If you've already disabled the onboard sound make sure there are no leftover drivers still installed for it. That alone could be enough for Windows XP Pro (though it could happen to any version of Windows probably)to crash or kernel panick or act glitchy like you describe is happening. The easiest way to check for a IRQ conflict is to use the Device Manager; anyt conflicting devices will have a yellow triangle with an exclamation point in the middle or a red circle with a white exclamation point in the middle. Please understand that if the issue causing all of this is an IRQ conflict resolving it may not be easy; IRQ conflicts occur at a very low hardware level and as such can be hard to diagnose and deal with properly. You might want to try installing iTunes 5.0 but only as a last resort. I agree that the iPod Nano should work with a PC out of the box but that isn't always the case and this is more true of the PC than the Mac. As proof of what I'm saying if you install a USB 1.1 device on a computer with integrated USB 1.0 I can almost guarantee that a hardware conflict of some sort will occur unless a USB 1.1 hub is used as a arbritator to slow down the commmunication to USB 1.0 speed that the older motherboard actually understands as this happened with my first computer/PC I ever built (also my first PC I owned).

Repair iTunes? Apple employees - are you listening?

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