Apple TV 2 won't restore

My Apple TV 2 was slowing down when I was streaming itunes radio. The folks at my local Mac Store suggested doing a restore. I tried this and it won't restore when I hook it up to itunes. Get a message saying an "...unknown error has occurred". Now when I plug the thing back into my tv system I get the itunes icon with the ipod white wire. What now? Help!!

Welcome to the Apple Community.
I think I'd be taking it back to the store.

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Apple tv 1 won't restore to factory settings

My apple tv 1st generation stopped working. It is caught in a loop. Basically it won't get past the restart screen. Diagnostics say it is working fine. Won't restore to factory settings. I really like the device and am not interested in moving to atv2. Help!

I assume you've unplugged from the mains, waited a few mins and restarted and also that you've done the Factory Restore from the same menu as Restart and Diagnostics.
Unfortunately if you've done those steps you are likely to be stuck.
There is no other official way to restore the shipping AppleTV backup image.
Apple are unlikely to be able to offer assistance if out of warranty though you could try, and even then I have no idea if they'd offer a repair/replacement as the unit is no longer sold.
There might be unofficial ways you could try and kick the thing into action if you Google for AppleTV jacks etc, but you might make trhings worse than they are (difficult to make igt more non-functional than it is).
Your best bet if Apple are unable to help would be to try and source a second hand unit (or maybe old stock). If a second hand unit had a working hard drive of similar capacity you might be able to clone that onto your existing one but that would generally entail opening the units up. No guarantee that thsi would help if some other component was stopping AppleTV from working.
Final though, if anything has changed eg HDMI cable/TV etc then try another or try component out in case HDMI negotiation is somehow tripping it up.
Good luck.
AC

Apple I-phone won't restore after downloading new software.. error 29

i tried to download the new software for my i-phone through itunes but now it's saying it won't restore due to an error 29... can someone please help me???

I'm surprised no one answered this. Someone please help, I have a very similar issue. I will start a new thread.

Ipad 2 stuck on apple logo and won't restore

Is there anyone that can help me, my son has an ipad 2 it worked fine, but all of a sudden apps started flickering and then went stuck on the apple logo, iv tried a hard reset and then eventually restored it several times via an iMac, but still stuck on apple logo, does anyone know how to get it back working, or know how to fix it, thanks

Did you force it into recovery mode to restore it?
http://support.apple.com/kb/ht4097
If you use Recovery Mode and had no success, them you should seek help at an Apple Store. Make an appointment at a Genius Bar and have the Apple Tech take a look at the iPad.

Ipod blinks apple logo. Won't restore.

Hello,
I've done a bit of searching but haven't found anything on my particular problem....
My ipod nano 7th generation was working fine until I tried connecting it via bluetooth to my car stereo (which I've done numerous times without issue) and then ZAP it goes dead. Tried pressing the power button and the apple logo blinks once very rapidly. Tried holding home and power button to reset and it does the same thing. Tried plugging it into my computer but itunes wouldn't recognize it. Plugged the usb into a different port and rebooted my PC and it still didn't recognize it. Held down power and home key for 15 seconds and a message popped up in itunes and said it needs to prepare my ipod for recovery so I click continue. Then it says it detected an ipod in recovery mode and needs to restore it so I click OK and click restore. After it does it's thing it says to leave it plugged in while it restores but all my ipod does is blink the apple logo on and off and nothing changes. Unplug it and it's acting the same as it did before the "restore".
Any help would be much appreciated.
EDIT* Just realized this is in the ipod touch section. Meant to put it in nano.

I requested your post be moved to the iPod Nano forum

My iPhone 5 overheated yesterday and now it won't turn on. When I plug it to charge it only flashes the Apple logo. I've restored my device on iTunes but it's still not turning on. Help!

So I charged my phone yesterday but it didn't seem to get charged because the battery percentage went lower instead of higher after I plugged out my phone. Then the battery percentage subsequently got lower even faster, jumping from 28% to 15% within ~a minute. It was very hot too, so maybe overheating was the problem. Then I tried charging my phone again after leaving it to cool but it won't charge and keeps flashing the Apple logo.
I've tried to no use:
1. pressing the Power button and Home button together for a long time
2. restoring my device (on iTunes it says that my phone's updated, but it still won't turn on)
Should I just send my phone to Apple for them to fix it or for a replacement?

I'm sorry, it seems that the problem is that my phone WON'T restore. I just tried restoring again and it keeps giving me the 2001 error. Help.

HT201263 I did a factory reset on my iPhone and it won't restore from the apple logo, HELP!!!!

DId a factory resent on my iPhone and it now won't restore itself from the apple logo even when I hold down the "on" button and the "home" button together

Next time, remember to first turn iMessage & FaceTime off, delete the iCloud account, then restore/reset the phone. To fix, if you setup a support profile with Apple, you can login to your support profile & remove the phone. If not, change your Apple ID password.

I had my iphone 3GS and then upgraded to 6.1.3. Now the phone is in a loop and reboots everytime the Apple logo comes up. I held teh home power and connected to itunes to retore, but it won't restore. any ideas?

I had my iphone 3GS and then upgraded to 6.1.3. Now the phone is in a loop and reboots everytime the Apple logo comes up. I held teh home power and connected to itunes to retore, but it won't restore. any ideas?

Hey harikrishnandhk,
Thanks for the question. I understand you are having issue with your iPhone 3GS. You are definitely taking the correct steps, as you'll want to restore the iPhone in recovery mode. For information on doing so, see this article:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Thanks,
Matt M.

HT201263 iPad won't restore, shows apple logo, won't restart. Battery is low but won't recharge. Is it a sudden loss of battery function?

iPad won't restore, shows apple logo, won't restart. Battery is low but won't recharge. Is it a sudden loss of battery function?

If you were restoring to a backup or resetting back to factory defaults, then have you tried recovery mode : http://support.apple.com/kb/ht4097 ?

Apple TV Won't Restore

I purchase an AppleTV 2 from a friend a few months back so I could eventually use AirPlay with ML came out. He spent $30 to jailbreak it and it doesn't really do anything that I want (the movies on XMBC or whatever you call it load, but buffer too much to actually watch movies on it. If you have any ideas to fix that, I would appreciate that as well) so I decieded to try to restore it as it wouldn't let me use AirPlay without the update. I went to update it and it says that there is no update available. I then went to restore it and it resets the AppleTV but it comes back and nothing is changed. Does anyone have any idea what I should do? Thanks guys.

Every time I press restore it says, "Restoring to factory condition failed. Your Apple TV could not be restored to original factory condition. Try again or go to www.apple.com/support for help."

IPod classic corrupted and won't restore on Windows

So I have an 80Gb iPod classic. While I was transferring some files something went wrong with the USB connection and iTunes immediately froze and so did my iPod. So I reconnected my iPod and now it won't let me transfer any files because it keeps getting stuck. Then I tried to restore and got an error that I was unable to restore. I disconnected my iPod and it seems like it restored because the next thing I knew everything has been wiped out. But when I connected it to my PC a message appears that the iPod is corrupted and a windows prompt appears telling me to format the disk. So here's what I've done.
-formatted the iPod in FAT32
-connected the iPod, no 'iPod corrupted' message appears.
-tried to restore, but received the same error message, won't restore
-when iPod disconnected it went through the same cycle (iPod restoring-then iPod corrupted-iPod needs to be formatted)
-went to Apple service center, they restored it using a mac and everything went smoothly, song were able to be transferred without a glitch.
-however will not work on PC needs to be restored again
can someone help to shed some light? is there something wrong with the hard disk? If yes, then why can it be restored through mac but not windows?
what can i do to solve this problem?
thanx

I was sort of relieved to read that I am not the only one with freezing issues.
I have been to the apple store twice only to be told there is nothing wrong and of course my warranty has expired !! I have the Model A1136 EMC No. 2065 80gig classic ipod. My dell computer is only 2 weeks old and works fantastic, however, when I open itunes and my ipod and it freezes, so does my pc and I have to do a task manager to get out of itunes and there are times when I can't and have to reboot my pc.
Well it has been two weeks now of me trying all that I can to fix the issue and only thing I can see so far that it freezes up when its in the analyzing the gapless sound upon adding music from my folders, etc etc. So I tried to "uncheck" everything that had to do with the sound and it worked. Oh and by the way, try setting your ipod on disk mode when you are trying to restore the ipod. It works better that way. Don't know what is going on but I am so angry with myself for being so attached to this ipod There is nothing out there that compares to my ipod and it's amazing the prices of mp3 that even come close to 80 gigs.
Good luck to all and if I find anything else to share, I certainly will Don't hesitate to email me if someone finds out or has a patch or something to get this thing going properly again bye for now ,,,,,,,,

My 1st generation iPad won't restore

My first gen ipad won't restore. It won't turn on, it won't turn off, it won't show the apple logo when I try to put it in DFU mode, and it won't show the 'connect to itunes' symbol. Basically it won't do anything that all the trouble shooting tips suggest!
When I plug it into the mains via it's charging dock, it flashes the apple logo every 10 or 15 seconds, but when I plug it into the mac it only manages to flash very weakly every 5 seconds or so.
After many attempts, I managed to get itunes to recognise that there was 'an ipad in recovery mode' but every time I tried to restore it, I got the message 'unknown error 1602' and when I looked this up, it basically said it was the same as about 10 other error codes and that all I needed to do was change the USB port and/or restart itunes and/or the mac and it would all be good.
I did all of these things several times and in various permutations but to no avail.
I'm not 100% sure of the operating system on the ipad (and of course I can't check at the minute,) but I'm sure it's iOS 5. something! (I did update regularly, or when prompted by the system, but haven't done it in a while because my wife uses it now.)
My itunes is up to date - Version 11.0.1
I know it's a long-shot but can anyone help?
Thanks
PK

I have a similar problem. But my iPad shows the connect iTunes screen and gives error 2001 when I try to restore it.
My iPad's battery was fine but I didn't use it for like 2 weeks. It's battery would've discharged and it turned off. When I tried to charge through wall socket, it got into the restart loop where it would show apple logo and turn off. So I did the simultaneous holding of Home and Sleep buttons for 10 seconds or more. It started showing connect to iTunes.
When I try to restore, the iTunes does the usual "extracting file" or something and go upto preparing for restore. But the iPad screen turns off from "connect to iTunes" and iTunes gives the error 2001, and the screen is back to connect to iTunes.
Also, if I don't plug in, the iPad seems dead, doesn't wake up or anything.

My ipod shuffle 1st generation won't restore. There is an error that reads "The ipod cannot be restored. An unknown error has ocurred (1442)". The lights blink orange and green simultaneously...and it just won't restore. help?

So it's the little thin ipod with no screen...that has the usb thing and the landyard. Whenever I try restoring it it tries to restore and then a message pops up. There is an error that reads "The ipod cannot be restored. An unknown error has ocurred (1442)". The lights blink orange and green simultaneously...and it just won't restore. help?. I have literally tried restoring it like 10 times and nothing happens. When i connect headphones it does not hear and that little light think happens....which i had never seen happen before. I need to fix it. ....please help....if i take it to an apple store....will it cost alot to fix that?

reset utility should help...for mac
http://www.apple.com/support/downloads/ipodresetutility103formac.html
for windows
http://www.apple.com/support/downloads/ipodresetutility104forwindows.html

I updated my 4s to ios7 and the phone is now completly dead. I tried to restore it with the new itunes but it won't restore. If you can't get the download be glad! Anyone have any ideas other than going out and buying a new Samsung phone?

I updated my 4s to ios7 and the phone is now completly dead. I tried to restore it with the new itunes but it won't restore. If you can't get the download be glad! Anyone have any ideas other than going out and buying a new Samsung phone? I don't really need a paper weight.

No not jailbroken. After the update which took about 45 minutes. The phone went black. Dead. Wouldn't restart. Using the new itunes I tried to restore it. It went through the motions; the white Apple and progress bar appeared on the iphone screen. Then I got a message "Itunes has detected an iphone in recovery mode. You must restore this iphone before it can be used with itunes." Then the phone went completly dead again. I Repeated the process and got the same results. Is there another way to restore the phone if it's dead, besides itunes?

My iphone 3g won't restore because of an error 1015. Can you help me please

my iphone 3g won't restore because of an error 1015. Can you help me please

Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
The above comes from this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
Do not try to downgrade the version of iOS you have.

Apple TV 2 won't restore

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