Application Startup by Product report shows incorrect number

Question

Hello all,
I don't quite understand how ZAM actually generates the information for Startup Count of say Microsoft Word 2013 Or Adobe Photoshop CC ...

Answer 1

Scott, I guess the best way is to provide an example:
say definition of table, with column definitions is as follows:
create table example (
id number,
last_name varchar2(20),
first_name varchar2(10),
home_state varchar2(20)
Populate the table as follows:
ID LAST_NAME FIRST_NAME HOME_STATE
1 Smith John Indiana
2 Jones Bob Minnesota
3 Roberts Craig Texas
4 Clinton Bubba Arkansas
You asked: Incorrect in what way?. In what way is it transformed from the database value? What is an example of a database value and a displayed value?
Report query (select, id, last_name, first_name, home_state from example; )
will yield the following results:
ID LAST_NAME FIRST_NAME HOME_STATE
1 Smith John Texas
2 Jones Bob Texas
3 Roberts Craig Texas
4 Clinton Bubba Texas
If I filter out the records based on HOME_STATE, for example (select, id, last_name, first_name, home_state from example where HOME_STATE = 'Indiana') I get:
ID LAST_NAME FIRST_NAME HOME_STATE
1 Smith John Texas
But if I project the HOME_STATE column a second time in my query (select, id, last_name, first_name, home_state, home_state from example; )
I get:
ID LAST_NAME FIRST_NAME HOME_STATE HOME_STATE
1 Smith John Indiana Indiana
2 Jones Bob Minnesota Minnesota
3 Roberts Craig Texas Texas
4 Clinton Bubba Arkansas Arkansas
Are there any displayed values for any rows that match the database table column values? No. One of my query predicates actually filters on HOME_STATE (let's I want to filter on Indiana, all rows will still display Texas in the HOME_STATE Column, even if all the records have a HOME_STATE of Indiana).
What is the display type of the column in the report attributes? The column is just a varchar2, but I'm off the client site for now so will check back to confirm that that the display type of the column is correctly set.
Appreciate the help.
Earl