Approval links not appearing in approver's outlook mail box

Friends,
I am facing a problem with the approval mails of shopping carts to approvers. The approval links in the outlook mails are not appearing -
Error is :
Document contains errors. Log on to the system to process the document
    - Approval or rejection via e-mail not possible
The shopping cart has been approved by 1 approver  and awaiting approval by the next approver , who receives the approval mail but the approve/reject link is not appearing in the mail.
Any help will be highly appreciated.
Thanks
sparsh

Hi,
Check whether the deafult printer has been mainatined for that approver user and also the FORWARD WORKITEM attribute has been checked in the org structure in PPOMA_BBP.
if you are using program RBBP_NOTIFICATION_OFFAPP to generate offline approval email.. if yes then select checkboxes HTML text and approval links.
See this thread for more details:
Re: Approver is not getting Approve/Reject links in his email
BR,
Disha.

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