AR Invoice balance

AR invoice total is for $20K
A part payment of $5K has been made though incoming payments window.
The total balance for the invoice SHOULD be $15K
The applied amount is stating $20 and the The total AR balance is stating $0
When going into the payment mean - it indicates $5K paid.
No credit notes have been applied.
Why is this happening?
Version 2007A PL 38.

Hello Lisa,
Please make sure that  the 'total payment' field of the selected invoice was manually changed to 5K when paying the invoice.
If 20K was selected and paid only 5K in paymnet means, but the value in "Total Payment" was not changed, the invoice would be closed automatically.
Please see note 892081.
Regards,
Wilma Wang
SAP Business One Forums team

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