Are you Bestbuy or "SUCKBUY"?

Hello All,
I ordered (2) BlackBerry Playbook from Bestbuy a week ago. I received an email from Bestbuy confirming my order and my confirming the estimate pickup date at my local Bestbuy store.  Anyhow, earlier today I went online to check the status of my order after typed in all my information all I got is "The last name does not match the order number you entered. Please check for accuracy and try again."
So I decided to call Bestbuy Costumer Services to find out the status of my order. Then they telling me that my order been put in "back order".
They are out of BlackBerry Play and there is a limit number of BB Playbook available for a limited time. That is so B.S. I got the email confirming my order with estimate pickup date! And they put my $$ on my credit card on hold for that order. And now, my order is "back order" and no email, no contact from Bestbuy regarding this "back order" problem.
How could Bestbuy gets away with this b.s.?
This is how Bestbuy treating their online customers?
I am suggesting we need to call them "SUCKBUY" and not "BESTBUY"

Hello Kazza0181,
As Tamara mentioned, any application that involves access to the Internet to function (and all the applications you mentioned do require Internet access), you are using the phone carrier's data network.
Since I'm in the U.S. I'm not familiar with the data plans for the carrier in Australia. If your phone plan does not include unlimited data or it has a monthly limit before you are charge extra, your best option is to use WiFi instead of the cellular data network when you're using those applications. If you have WiFi enabled and you are connected to a trusted network (your own or a commercial WiFi hotspot), the iPhone will receive and send data via WiFi. Any data that travels over WiFi will not be reflected in your cellular data plan. Some commercial hotspots have their own charges to join their network, so check with the staff of the location providing the WiFi access for information on how to join their network and what charges may apply.
Tips for using a WiFi network can be found here:
http://support.apple.com/kb/TS1398
Also, see page 100 of the User's Guide:
http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf
Hope that helps,
Charles H.

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