AT&T Premier orders

What is your order status saying? On the premier site it says my order was placed on the 1th and is processing but on AT&T order site it says that it was ordered on the 18th and is backordered?!

I ordered through AT&T Premier on 06/15/2010 at 4:00AM ET when pre-orders started at 4:00AM ET.
The status via AT&T Premier order status page:
Date ordered 06/15/2010
order received > in process
The status via AT&T Online Account Management status page:
Date ordered 06/16/2010
Back-ordered
Important note that both AT&T Premier and Online Account Management have two different order numbers (systems crashed and manual re-processed).
I will cancel my order with AT&T and order via Apple Online Store and ship by mid-July to my house. Besides no hurry to renew another 2-year contract with AT&T.

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Help! Need to start over with iPhone 4!

Got the phone, looks fine, started setup using old 3Gs--ie, made the call to the number below and typed in the number I was activating. Well, then realized the service might not know I was activating a replacement phone, though there was some question addressing that issue, and I quit that activation and set out to call the AT&T number on the new, unactivated, phone, thinking maybe it was rigged to go ahead and call this one number even though it was not activated. It did that and almost instantly a popup arrived saying my new phone was activated.
Charge your phone/device following the instructions provided in the user's guide.
Power on your phone/device.
Call 1-866-499-8008 Monday-Friday from 8:00 a.m.–9:00 p.m. Eastern Time or Saturday from 11:00 a.m.–8:00 p.m. Eastern Time to activate your phone/device. You may be asked for any of the following information:
Wireless Phone Number
AT&T Premier Order Number
15 digit IMEI number
20-21 digit SIM card number
It DID NOT ask any of these other questions above.
Well, the 4 seems to work for calls, but the Internet is ridiculously slow, way slower than my 3Gs, and iTunes put NONE of my apps back onto the new phone after I (laboriously) backed up the 3Gs in iTunes 9.1. Of course I had to upgrade to iTunes 9.2 when I attached the iPhone 4.
So, w/o any of my apps, and with slow or no functionality on Internet, not much 3G at all, what I'd like to do is go back to square one, start over from activation. Is there any way to do that?
Also, for some reason the phone is constantly asking me for the Voicemail password,even when there is no Voicemail and I am not trying to pick up Voicemail.
I ordered thru AT&T (as you can see from the instructs above) so any advice would be welcome as to how to start over, get my apps onto the new phone, and have the thing run at least as well as my 3Gs.
Thanks for bearing with me thru this labored description of the problem. I hope it's reasonably clear.
Pier

no msg

How to put clips in order by number in List View? Opened Premier and they were reversed!

I imported a lot of clips in numeric order from lowest to highest. Today when I opened Premier the order was reversed in the list view from Highest to lowest number. I dont know why. I did not change anything. It did this to all my other bins also!!
When I look at the clips in icon view they are in proper order!!!
So now when I try to put on timeline it places my last clip first. Is there an easy way to reverse the order in List View to the way I originally imported them? I don't want to have to re import all the clips.
Thanks !!

They are in order in windows. For some reason they are backwards when I opened Premier. They were in order originally.
I saw this:
http://helpx.adobe.com/premiere-pro/using/customizing-project-panel.html#id_29219
But I still cant figure out how to sort. Am I missing something?
"To sort items in List view, click the column heading by which you want to sort the items. If bins are expanded, items sort from the top level and down the Project panel hierarchy. To reverse the sort order, click the column heading again."
Not sure what they mean? Is the column heading they are talking about in Premier? Do they mean the bins? This should be easy, But I am not finding it!

Premier 11 adds my clips in the wrong order

I have 2155 photos I'm trying to add to Premier Elements. They are in order 1-2155 but when Premier adds them it is out of order. For example photo #32 is moved directly after photo #320. Every # with a 0 at the end causes the same # without a zero to follow it...
I tried renaming them IMG_0001 but it became IMG_0001 (1)... and the same issue occured.
The last order it placed the clips in was:
0001
0010
0100
1000
1001
1002
1003
1004
1005
1006
then at 1019 it jumps to 102 then 1020...

As long as all of the numbers have the same number of digits (zeroes in front those less than 4 digits long), they should be in the correct order.
In other words, instead of 1, 2, 3, 4 ... 2100, 2101, etc., number them as:
0001, 0002, 0003, 0004, etc.

I have 64 bit Vista Home Premium. I need to download Flash in order to use Premier Pro CS4. Please help me so I can use your program.

Dear Folks:
I have the trial version of Adobe Premier Pro CS4, and I have 64 bit Vista Home Premium. I can not download Flash in order to view the Help Program Tutorial. I am a student at CCBC Essex Campus, and I need to assemble a three minute video for a class. I have Internet Explorer (latest version), and I also have Firefox. Please help me with a solution.
Thank You,
Dan Pasten
111 Alcock Road
Essex, Md. 21221-2110
United States of America
(410) 686-8067

For easy searching, download the product user guide PDF(s)
The individual CS5 pages also have links to the earlier user guide pages
CS5 User Guides - online and PDF (right click PDF link to save PDF to your hard drive)
http://blogs.adobe.com/premiereprotraining/2010/08/help-documents-for-creative-suite-5-pdf -and-html.html
Some tutorial links... these MAY not apply to CS4, but it doesn't cost to look
http://forums.adobe.com/thread/913334
http://forums.adobe.com/thread/845731
-and http://forums.adobe.com/message/3234794
Encore http://tv.adobe.com/show/learn-encore-cs4/
A "crash course" http://forums.adobe.com/thread/761834
A Video Primer for Premiere http://forums.adobe.com/thread/498251
Premiere Tutorials http://forums.adobe.com/thread/424009
PPro Wiki http://premierepro.wikia.com/wiki/Adobe_Premiere_Pro_Wiki
Tutorial http://www.tutorialized.com/tutorials/Premiere/1
Tutorial http://www.dvxuser.com/V6/forumdisplay.php?f=21
Tutorial HD to SD w/CS4 http://bellunevideo.com/tutorials/CS4_HD2SD/CS4_HD2SD.html
Exporting to DVD http://help.adobe.com/en_US/premierepro/cs/using/WS3E252E59-6BE5-4668-A12E-4ED0348C3FDBa.h tml
And http://help.adobe.com/en_US/premierepro/cs/using/WSCDE15B03-1236-483f-BBD4-263E77B445B9.ht ml
Color correction http://forums.adobe.com/thread/892861
Photo Scaling for Video http://forums.adobe.com/thread/450798
-Too Large May = Crash http://forums.adobe.com/thread/879967
-And another crash report http://forums.adobe.com/thread/973935
After Effects Tutorials http://www.videocopilot.net/
Authoring http://www.videocopilot.net/tutorials/dvd_authoring/
Encore Tutorial http://www.precomposed.com/blog/2009/05/encore-tutorial/
And more Encore http://library.creativecow.net/articles/devis_andrew/
Surround Sound http://forums.adobe.com/thread/517372
Regions and NTSC vs PAL http://forums.adobe.com/thread/951042

Re-install Premier elements and Photoshop 11 on previously purchased order no AD002791065NZ. serial

I need to re-install my previously purchased Adobe Premier elements 11 and Photoshop 11 as there was a problem and was intructed to uninstall and re-install. ]
My order no for these products is AD002791065 NZ- Serial numbers - [removed by moderator]
Hope you can help. I am getting frustated.
Thanks
Annabelle Thompson

Hello
Thank you very much for your help. I am still trying to fix my error. Will try your suggestion and let you know.
Anna Tee

" Error in Your Order " I need to bay a product (Adobe Premier Cs6) but when arrive (checkout) step ,

I need to bay a product (Adobe Premier Cs6) but when arrive (checkout) step , I received the below message: " Error in Your Order
The account was registered for a different country. Please sign out and sign in using an existing account for this country. "

Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html

I uploaded the upgrade to Photoshop Elements 12 today. I got a "dispatching error" for Photoshop Elements, but was able to download Premier elements! I did not order Premier Elements, so I'm confused (unless this was a package that I did not know about)

I uploaded the upgrade to Photoshop Elements 12 today. I got a "dispatching error" for Photoshop Elements, but was able to download Premier elements! I did not order Premier Elements, so I'm confused (unless this was a package that I did not know about). I really want the Photoshop Elements upgrade - not Premier Elements. I do hope I did not pay for both - I only want one. Help!

Maryrhire910 I am sorry that you are facing difficulty downloading and installing Photoshop Elements 12. Are you downloading the installation files from Download Photoshop Elements products | 13, 12, 11, 10? If so what specific error are you receiving?

I have just purchased Premier Pro - I have been waiting to down load it but it says it is still processing my order? how long does this take?

I have just purchased Premier Pro - I have been waiting to down load it but it says it is still processing my order? how long does this take?

Hi There,
We have checked the details for your account, your subscription is activated.
Kindly download the product using the below mentioned link.
Creative Cloud Help | Install, update, or uninstall apps
2. If you face any trouble kindly check.
Troubleshoot Creative Cloud download and install issues
Error downloading and installing Creative Cloud application
Thanks,
Atul Saini

Do I Have to Upgrade to Premier in order to burn a slide show to CD or DVD if it has an audio track?

I currently have PSE 8. I have successfully created my first slide show that incorporates a purchased audio track downloaded from internet. It plays just fine on my computer, but when I try to burn it to disc I only get the slide show without music. This is for an anniversary, so I am on a deadline to fix this dilemma. Can anyone help me?

Do you know if it is Vista Home Premium?
If yes or if you are not sure, look for Windows DVD Maker,
On my Vista Home Premium laptop whe I click on "All Pprograms", within the list of programs I see "Windows DVD Maker" listed as a program.
If you have this program then my suggestion is to use the PSE slide show editor to Output a file to your hard disk
(use the
-- the "Save to a File" instead of the "Burn to a Disc"
and
-- the "Movie File - .wmv"
and for slide size choose:
DVD-NTSC if in USA
or DVD-PAL if in Europe or other PAL TV country
Save the wmv file in a hard drive folder where it will be convenient for you to reference for later use in the Windows DVD Maker program.
Once this wmv file has been successfully created, you can play it back with Windows Media Player to verify that you like its contents.
Your next step will be to use the Windows DVD Maker program to write the formats of movie files required for the TV DVD player playback to the DVD disc. I recommend closing Photoshop Elements and then open Windows DVD Maker from the Windows Start menu list.
Windows DVD Maker is a "follow the instructions on the screen" program.
However, one point of confusion is how to add the PSE created slide show to DVD Maker program.
The answer is that you use that .wmv file (from the PSE slide show editor) -- it is now in a video format and is a "video". So you can follow the onscreen directions to add video to DVD Maker.
Note 1: I recommended closing PSE before starting the Windows DVD Maker in order to conserve your PC system resources. It is probably not absolutely necessary.
Note 2: You could also produce the DVD for TV playback by adding Adobe Premiere Elements to your computer. However just for the purpose of making the DVD from your slideshow I anticipate that using Windows DVD Maker will be simpler and faster.
Note 3: I recommend using a DVD-R disc. What brand of discs do you have?

My order was incomplete, how can I get Premier Pro when I have already payed for it?

After purchasing the Student offer I noticed that premier pro was not included... When I clicked buy it brought me to the student plan, when I already have purchased the student plan. Please let me know what I can do soon, Thanks!

You MUST have a 64bit computer... what is your computer?
MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html
-Programs won't display if they will not install on your computer
-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

Is it necessary to have Java installed in order to successfully use Premier Elements 11?

Interested in getting anyone and everyone's opinion/answer to this question, given recent, well-documented security flaw in Java.

Does not mention Java here http://www.adobe.com/products/photoshop-premiere-elements/tech-specs.html

Premier elements 13 what order to run installers in?

I downloaded 3 files:
1. Akamai_NetSession_Installer.exe,
2. PremiereElements_13_LS26_win64.7z (is this a zip file?)
3. PremiereElements_13_LS26_win64.exe.
What do I run first, second, when do I extract the zip file? Thanks
I could find NO installation info for PE13 on adobe websites. Indeed, very little on PE at all. Any suggestion as to were to look appreciated.
Bob

Thanks for the reply, kglad.
You wrote:
put the exe and 7z files in the same folder and click (or double click) the exe. setup should proceed.
Which .exe should I run? The PremiereElements or the Akamai?

Administrator privilages in order to install premier pro

I cant install this program because the adobe creative cloud requires an administrive rights. I am the administrator and do not know how to bypass this.

I am the administrator
But is your user account Admin. or just a normal user?

Hp officejet pro 8500 premier all-in-one printer

The above printer is 1 1/2 years old and it has stopped printing. When the printing became light, I installed new print cartridges less than a week ago. Now, after five days, the printer is consistently cleaning the print heads and aligning the print heads and my documents are not being printed. And, what is most frustrating, during all the cleaning and aligning, all of my new ink is gone and I'm receiving a message replace ink cartridges.
Re: Problem with HP Officejet Pro 8500 printer: cleans printheads every time it's turned on
Options
08-24-2011 06:34 PM
Well,
to this is say, "get used to it", or throw it away. Many, Many, Many people have had trouble with this printer.
The following are common and frustrating issues that this printer exhibits on a regular basis:
1. Constant Self-Checking (usually every 20-30 pages of print)
2. Very persistant Printhead Cleaning/Checking, (Every startup and after about 20-30 pages printed).
3. Worn-out printheads (usually within 1,100 to 1,500 pages printed).
4. Paper mis-feeds.
5. Paper jams.
6. Nearly impossible to use once the printer reports ink-depletion.
7. Nearly impossible to use CIS Ink for larger print jobs.
8. Ink and printheads "expire" regardless of when they are placed into service. (get a deal on ink or printheads last year? Too bad, the warranty is already expired, most likely).
In short, this printer is the most EXPENSIVE printer I've ever owned, and the most frustrating to use.
I have just over 2,000 pages of regular text printed matter with very little color, and have already gone through 4 sets of ink, and 2 sets of PrintHeads.
Although it's true that you can leave the unit on, and let it go into standby, you should NOT be punished with constant and time-consuming "self-checking" everytime it's turned on, or prints a handful of pages, BUT, it does NOT appear that HP will be standing behind this printer disaster. AND, to make things worse, they've gone on to redesign it, giving it a different look, and so there are about 6 different models/versions of the OfficeJet Pro 8500.
Anyone needing a reliable print/fax/scan/copy solution should look beyond this printer, because it will leave you wanting more, and spending more than you ever imagined you would have to on a late model printer.ro
What is going on? Why does it just automatically clean and align? I also get alignment failed messages. Any suggestiions?

rammerjammer,
Thank you for bringing this to my attention, your feedback is very important and I want to do my best to help. To answer what is going on, since the printing became light, started cleaning itself constantly, and fails the alignment, the printhead was damaged. Click here to see and use the Limited Warranty for HP Ink Cartridges, Printheads, and Related Supplies. There are many ways to contact HP. The number to call is 1-800-474-6836 for HP and Compaq products for Home & Home Office use. If you no longer have a warranty with the printer you can still use the warranty that comes with the printhead or ink cartridges.
If you have a carepack with the printer that extended the one year warranty then the troubleshooting will be covered along with the printer if the printer needs replacing. Check product warranty here, see HP Out of Warranty Support Options for Select HP Consumer Printers here.
To order a new printhead you can go to HP Sure Supply and enter your printer or go to the HP Parts Store and order the printhead by part number C4900A for the Black and yellow and part number C4901A for the Cyan Magenta. These printheads go by region also so be sure you are using the right region, these were found using the United States region.
The HP Officejet Pro 8500 Premier All-in-One printer has separated the ink cartridges from the printheads. The ink cartridges are on the lower left and the removable print heads are on the carriage inside the printer. The printer goes through a calibration process when turned on that will use ink. Leave the printer on and let it go into stand by mode. This type of printer is energy star efficient and made to calibrate on start up and be left on. Allow the printer to clean or calibrate only if the printer must. If it starts cleaning a lot it may be time to do a little maintenance to the printer (recommend once a month for maintenance). Please see the following links for further details.
Cleaning the Printhead Contacts
Printer Paper Tears, Wrinkles, or is Damaged while Printing from the All-in-One
Paper Path Issues in the Automatic Document Feeder
Officejet Pro 8500 User Guide
The printer has a duty cycle of 7.5k page/month. The XL cartridges have a composite page yield of 1.4k pages with about a third of the black ink left over. To me it would seem that the printhead should last somewhere in between. This printer was designed to save money on ink compared to the rest of the officejets. I hate that it has been causing so much trouble, hopefully the information I provided will help.
HP Officejet Pro 8500 Premier (A909n) and 8500 Wireless (A909g) All-in-One Printers Product Specifications
Click here for page yield information.
Click the Kudos on the left side for helping and click Accept as Solution for providing a solution. I work for HP.
Best Regards,
Kenneth

AT&T Premier orders

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