Ata 190 not registeing call manager 10.5
HAI
I WAS TRYING TO INSTALL ATA 190 ON CALL MANAGER 10.5
I HAVE INSTALLED DEVICE PACK AND RESTARTED BOTH SERVER,STILL THE NETWORK LED BLIKS FAST AND NO REGISTERING ,I TRIED MANUEL TOO ITS NOT SHOWING REGISTERED.
TFTP SHOWS ALL FILES AVAILABLE.
ATA 187 WAS HAVING NO ISSUES
ALL PHONE S ALL GOOD
PLEASE HELP
Hi Vijay,
Bug could be the issue
ATA190 DHCP Option 150 TFTP server IP address not used
CSCun74479
Description
Symptom:
ATA190 will not use the TFTP server IP address provided by the DHCP server via the option 150 parameter.
ATA will not know which TFTP server to query in order to download its configuration and eventually register to CUCM
Conditions:
ATA 190 with 1.1.0(004) firmware or earlier
Workaround:
There are two workarounds,
1. Define option 15, domain name, on the DHCP server.
2. Configure TFTP server address manually via IVR or webGUI
For IVR, hit ####
Enter password, default is 24726
Enter option 221 to configure TFTP server IP address
For webGUI, go to the webpage
Login as admin,
username admin
password admin
Go to Voice >> Provisioning
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OKENA_STATUS_FAILED_TO_PRINT_AGENT_REPLY = 2034,
OKENA_STATUS_INVALID_LICENSE = 2035,
OKENA_STATUS_TIMED_OUT = 2036,
OKENA_STATUS_REGISTRATION_BACKOFF = 2037,
OKENA_STATUS_TESTMODE_ON = 2038,
OKENA_STATUS_TESTMODE_OFF = 2039,
OKENA_STATUS_INVALID_SERVER_FQDNS = 2040,
OKENA_STATUS_INVALID_SERVER_IPADDR = 2041,
OKENA_STATUS_SERVER_DNS_NOT_RESOLVABLE = 2042,
OKENA_STATUS_SERVER_IPADDR_NOT_OWN = 2043,
OKENA_STATUS_SERVER_DNS_NOT_OWN = 2044,
OKENA_STATUS_SERVER_NAME_NOT_FQDNS = 2045,
OKENA_STATUS_FAILED_OPEN_PROCESS = 2046,
** please rate if this helps**
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