ATV 2 stopped working. The connections are good, the remote is paired and working, but the menus come and go off sporadically, and the white light just blinks continuously.

I bought ATV 2 about two weeks ago.  The setup was easy and I set up my Home Sharing, screensavers, and I was watching Netflix within about 20 minutes.  I had a good week of no trouble and enjoyed the device immensely.  I updated the software when prompted and continued to watch movies and play music.  Then something happened: in the middle of viewing, ATV 2 stopped working, the screen went blank, and the little white light started blinking slowly.  When this happens, the ATV manual "troubleshooting" section merely says, "Apple TV is having problems."  ***?  Strangely, it would come on and act fine for a few moments as if nothing happended (for only a minute or two), then click off again.
I attempted to RESET the device by using the Down/Menu combo -- nothing -- the white light blinks really fast but still no picture on the TV (just the Apple logo); I unplugged it and plugged it back in -- no fix; then, I RESTORED the device and had to re-enter Apple and Netflix account info, passwords, set up shared photo folders, etc.  Afterwards, it worked.  I watched movies right where I left off and went on with life until a few days ago when I wanted to finish a movie... The movie was going fine - no problems at all - until ATV 2 stopped working again! 
So, the remote works [it is paired and sends commands as it should], the HDMI connection to HDTV is fine, the stereo receiver connection is fine (for audio, using an optical cable).  But the only thing on the TV is the Apple logo.  Resetting ATV 2 doesn't work; and I could restore it again but that seems like a HUGE waste of time, and something I am not prepared to do each time I want to use the device. 
What could be the cause?  Wireless interferrence, software/update flaws, need for firmware, or malfunctioning hardware?   ATV 2 is a $100 paperweight until I get answers.

After some sleuthing online, reading a compilation of Q&As here, and visiting the local Apple Store, I think the problem and "solution" may be found in HOW my ATV2 is connected to my stereo.  For some reason that I have not figured out, when the RECEIVER either switches from one setting to another, it somehow disrupts the ATV.
The ORDER of how you turn ATV on and off is key.  If you start with everything OFF (ATV, HDTV, stereo Receiver), then turn on the receiver, then turn the HDTV, put the TV to the input setting that is connected to the ATV, THEN turn on the ATV by hitting the Play button on the remote. 
Note: The ATV light may come on once the HDTV is turned on and put to the correct setting, but you will not see a picture on your TV yet.
You should be up and running on ATV (without having to reset, unplug or restore). Apparently, I was using my universal remote that essentially turned everything (HDTV, Onkyo Receiver and, by extension, the ATV) on at the same time, confusing ATV and causing that evil blinking white light.  The ATV connection was lost.
When you are done with ATV, you must put ATV to sleep FIRST... each time. The command is on the main menu, to the far right, at the bottom [Sleep Now].  Once you press Sleep Now, the ATV will go off.  THEN you can turn your receiver/HDTV off (or to whatever other setting you want for watching regular tv, music, etc.).  I was simply switching my HDTV and Receiver 'away' from ATV when I was done... But I would return to a blinking light and no ATV.  The solution above is a work-around that seems to do the trick.
The thing Apple needs to fix is to make the "Sleep Now" command a simple process on the remote so you don't have to back out of everything you were watching to get to the main menu for the Sleep Now command. Or in the next update Apple merely needs to improve ATV2 so it can work no matter what order you open or close it on a HDTV/Stereo. 
Note: Other people have suggested that you just hit the select or Menu button to put ATV to sleep, but that did NOT work for me.
I figured this out through trial and error so I hope it works for you too.

Similar Messages

  • My Mac Pro (1,1 Intel core) does not start up and the white light is blinking

    Mac Pro does not start up, the white light is blinking. I check the conexion with the monitor and tried the monitor on another Mac Pro (5,5) and work correctly

    When the Power light blinks in a deliberate pattern at Satrtup, that indicates not enough RAM, in full working order, is available.
    You will need some known-good RAM to make progress.

  • When I plug in apple tv the status light just blinks amber and nothing appears on the screen

    When I plug in my apple tv (first gen) the status light just blinks amber and nothing appears on the screen.  The status light never turns white and won't stops blinking amber.  I've tried to over ride this with the remote, resetting it and trying to revert it to the factory settings.  Is there a way to wake it up or is it a lost cause?

    Welcome to the Apple Community.
    The system looks like it's unable to start up, this could be software but more likely hardware, either way unless it will start up there is nothing a user can do to resolve this.

  • I have a power PC that makes abunch of noise when plugged in but the power light just blinks when I press it and shows no graphics wht is wrong

    I have a power PC that makes abunch of noise when plugged in but the power light just blinks when I press it and shows no graphics wht is wrong

    Click here for information; if the computer beeps three or fewer times, remove and reinsert the computer's RAM. If it beeps four or more times, it needs to be repaired. If it's a G5, it will ignore RAM modules that aren't part of a matching pair.
    (76386)

  • Alright, so my ipod touch stopped working, but I can still connect it to itunes, but my friend gave me his old nano. I was wondering how I could get my more updated songs from my ipod touch onto the shuffle. My laptop crashed whish had all my new music

    Alright, so my ipod touch stopped working, but I can still connect it to itunes, but my friend gave me his old nano. I was wondering how I could get my more updated songs from my ipod touch onto th nano. My laptop crashed whitch had all my new music, and im afraid if I sync my Ipod touch to the desktop with all my old songs, ill lose all my newer ones which I dont want to happen because I want them on my nano. Im sorry for the confusing topic im just so lost.

    All you have to do is connect your new iPod to the computer that has the library for your old iPod.
    When iTunes comes up, click on your new iPod under Devices.
    At the top of the Summary Page click Music.
    Click Synch Music.
    Do the same thing for Photos, Apps, Movies and so on...
    Now just synch the iPod.

  • My usb that i have been using on my computer for a while suddenly stopped working, but is still glowing and letting me know that it is connected, but not showing up in disk utility

    my usb that i have been using on my computer for a while suddenly stopped working, but is still glowing and letting me know that it is connected, but not showing up in disk utility

    Either the physical drive or the enclosure electronics has failed. The light you are seeing is powered by the USB connection, the power, electricity, all USB ports put out. That doesn't mean the actual physical hard drive or the USB to SATA bus electronics are working properly. If it doesn't show in Disk Utility then it is DEAD.
    Most of the time it is the enclosures electronics that fail. Removing the physical drive from the enclosure and put it in another enclosure or using a SATA to USB adapter, one that has it's own AC power supply, might allow you to get the files off the drive.

  • Every time I try to use internet, the application(firefox/safari/chrome) stop working but when I use the modem on windows it works great. whats the problem?

    every time I try to use internet, the application(firefox/safari/chrome) stop working but when I use the modem on windows it works great. whats the problem?

    I just spoke with Tesco technical support (having been transferred to them by Clubcard support), who told me that the problems people are experiencing when visiting the Tesco site via Safari aren't currently being addressed because "not enough people have called to complain about it".
    I asked what percentage of people he thought might make the effort to call instead of just giving up. He replied that he would be one of those who just gave up.
    So it would seem that if we would like the problem to be resolved, we each need to take a few moments to CALL TESCO and ensure our complaint is logged by the technical support team.
    Every voice helps

  • I bought Apple TV3 , it was working fine until today and stopped showing the status light. Please help.

    I bought Apple TV3 , it was working fine until today and stopped showing the status light. Please help.

    try another cable it's a std cable that most consumer electronic use
    if that does not help then I would try to connect it by a microUSB cable to see if I could restore the firmware from a computer running itunes
    if that does not help then I would say that the appletv have died

  • HT1551 My remote for my Apple TV just stopped working and I have tried putting in a new battery, re-pairing the remote, resetting the device by unplugging it, and I checked the infared coming from the remote is working. The light just blinks at me 3 times

    My remote for my Apple TV just stopped working and I have tried putting in a new battery, re-pairing the remote, resetting the device by unplugging it, and I checked the infared coming from the remote is working. The light just blinks at me 3 times what else can I try to fix it?

    Have you tried unpairing the remote? You do this by pointing your remote at the Apple TV and holding the MENU and Left buttons down together for 6 seconds.

  • I have a macbook pro the fan wont stop running the keyboard light is not working and the it wont charge all happened all of a sudden what to do please.

    have a macbook pro the fan wont stop running the keyboard light is not working and the it wont charge all happened all of a sudden what to do please.

    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
    If this does not help, you may have to take the MBP to the Apple Store  to have it checked.
    Best

  • My  BEATS speakers are connected to my Mac but I have no audio and do not understand how to turn off the speaker. I press the power button and not shut off. And the white light behind me indicating that this synchronized, does not turn off ever.

    My  BEATS speakers are connected to my Mac but I have no audio and do not understand how to turn off the speaker. I press the power button and not shut off. And the white light behind me indicating that this synchronized, does not turn off ever.

    Hello Sabroso007
    Check out the article below to troubleshoot the sound output to your Bluetooth speaker. Check in System Preferences > Sound to see what the output is set to.
    OS X Mavericks: Set up Bluetooth audio devices
    http://support.apple.com/kb/PH14217
    Regards,
    -Norm G.

  • Pavillion Laptop with Windows 7 - Speakers have stopped working but headphones do!

    Hello
    I have a Pavilion dv6 Notebook, with an AMD A8-3500M APU and Radeon HD Graphics card.  It is a Windows 7 64 bit system and was purchased in october of 2011
    The speakers on my laptop have suddenly stopped working, but external speakers continue to function.  I have tried the windows troubleshooter, resetting defaults on playback devices, and updating drivers both through the device manager and through HP Recovery manager.  I have tried uninstalling and re-installing drivers, and a hard reset ofthe computer (unplugging all devices and power sources, waiting and restarting).  I have tried System Restore to restore the system to a date before the problem.  None of these have helped.  Anyone have any ideas?

    Hi there @Rob5 
    Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
    I understand that you are having problems with the notebook speakers., and I am happy to help with this. From all the trouble shooting you have described it sounds like it may be that the speakers themselves may have gone bad, or the connection is loose.
    Before we look at the possible physical problem, take a look through this page first, just in case there is something you have not yet tried.
    No Sound from the Speakers (Windows 7)
    If you are still getting now sound, then take a look through page 62 of 137 in this guide:
    HP Pavilion dv6 Entertainment PC - Maintenance and Service Guide
    That page shows how to replace the speaker assembly and the relevant part number, but before going that route, I would suggest just disconnecting and reconnecting the speakers, in case it is just a bad connection. Over time a connector can work itself loose. Just doing that may fix the problem. If not then you can call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    Malygris1
    I work on behalf of HP
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
    Click Kudos Thumbs Up on the right to say “Thanks” for helping!

  • I Pod Touch Music player stopped working but Sounds and iTunes samples still work?? Help.

    Howdy. My Music player has stopped working, but regular sounds and iTunes samples still work?? Can anyone help.
    Push the orange music button and the player opens, but when I push the play button nothing happens other than the pause icon comes up.
    Both side volume and the onscreen volume read at full.

    -restore ipod to latest ios if problems still happenes then it's a hardware problem nothing like a good old appointment at genuis bar would help.

  • When using lighting effects in cc programme freezes and then window comes up sayind amd driver stopped working but is now ok. Tried to open lighting effects in cs6  and default spotlight is there but then it freezes. No mention of driver problems. Any  s6

    Problem with accessing lighting effects in cc and cs6. In cc programme freezes and then window appears saying amd driver stopped working but is now ok but cc still frozen. Tried opening in cs6 no problem with driver but just default spotlight appears and then programme freezes. Any suggestions.

    That is  very old for drivers and new driver for the chipset will not be coming I do not see it as supported either Photoshop CC and CC 2014 GPU FAQ
    Tested video cards for Photoshop CC and CC 2014
    Adobe tested the following video cards before the release of Photoshop CC and CC 2014. This document lists the video card by series. The minimum amount of VRAM supported on video cards for Photoshop CC and CC 2014 is 512 MB.
    Important: This document is updated as newly released cards are tested. However, Adobe cannot test all cards in a timely manner. If a video card is not listed here, but was released after May 2013, you can assume that the card will work with Photoshop CC and CC 2014.
    Adobe tested laptop and desktop versions of the following cards. Be sure to download the latest driver for your specific model (Laptop and desktop versions have slightly different names.)
    nVidia GeForce: 400, 500, 600, 700 series
    nVidia Quadro: 2000, 4000 (Windows and Mac OS), CX, 5000, 6000, K600, K2000, K4000, K5000 (Windows and Mac OS)
    nVidia GRID K1, K2
    AMD/ATI Radeon: 5000, 6000, 7000, R7, R9 series, 7950 Mac OS
    AMD/ATI FirePro: 3800, 4800, 5800, 7800, 8800, 9800, 3900, 4900, 5900, 7900, W8100, W9100, D300, D500, D700
    AMD/ATI FireGL: W5000, W7000, W8000
    Intel HD Graphics P3000, Intel HD Graphics P4000, Intel(R) HD Graphics P4600/P4700, Intel HD Graphics 5000
    Note: AMD/ATI 1000, 2000, 3000, 4000 series, nVidia GeForce 7000, 8000, 9000, 100, 200, 300 series and Intel HD Graphics (First generation) cards/GPUs are no longer being tested and are not officially supported in Photoshop CC and CC 2014. Some GL functionality is available for these cards, but it's possible that newer features don't work.

  • Can someone help me understand why my i tunes stop working after my library comes up?

    Can someone please help me understand why my i tunes stop working after my library comes up?

    Hello generousdragon,
    It sounds like you are unable to use iTunes shortly after launching it. Use the following article to help troubleshoot the issue, named:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Start with this step to isolate 3rd party plugins that may be causing an issue, an use the rest of the troubleshooting if needed.
    Start iTunes in Safe Mode
    Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
    Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
    Click Continue.
    See if the issue you're experiencing persists in Safe Mode.
    If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

Maybe you are looking for