Audio is out of sync when importing mp4 into premiere pro CC, how to fix?

Earlier versions had this problem, but while I was working with CS6 it was never an issue. Now it is an issue again. It is not simply the issue of audio lagging, or I could fix that by unlinking and adjusting. The audio is fine in some areas, lagging in others. Sometimes it is the video that is lagging and not the audio. The clips are perfectly fine outside of Pr.
Dimension: 1920 x 1080
Codec: H.264, AAC
Duration: 14:28
Audio Channels: 2
Please help me figure out what is going on? I would hate to have to begin reencoding all of the files of this camera, just because of such a glitch.
Thanks
Tiff

If you provide video file details, someone may be able to help
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
Are you 100% sure that your editing sequence matches your video file... such as by using the New Item process?

Similar Messages

  • Video and audio goes out of sync when imported into Premiere

    I have some videos ripped from some DVD that an acquaintance made, with an open source program called HandBrake, with the default "high profile" settings. When I play it both in VLC and in Quicktime, it plays just fine, but when I import it either in Premiere or in After effects, the video and audio goes out of sync (the video ran faster than the audio and when the video stops, the missing audio is trimmed).
    Video info according to Premiere (in Spanish but you may get the meaning).
    Ruta del archivo: [...].m4v
    Tipo: Película MPEG
    Tamaño de archivo: 667,7 MB
    Tamaño de la imagen: 720 x 480
    Profundidad en píxeles: 32
    Velocidad de fotograma: 29,97
    Formato de audio de origen: 48000 Hz - comprimido - Estéreo
    Formato de audio del proyecto: 48000 Hz - Punto flotante de 32 bits - Estéreo
    Duración total: 00:30:35:15
    Velocidad media de datos: 372 KB / segundos
    Proporción de píxeles: 0,8889

    "HandBrake, these days, is almost entirely about H.264 video, aka MPEG-4 Part 10.  HandBrake is migrating to quality-based encoding."
    Hmmm.  I use HC Encoder to make my DVDs because it's the only free encoder I've found with the much more professional Constant Q encoding option.  But HC Encoder doesn't do HD sources for Blu-ray, so I've been wondering if I'd be stuck with the lame-*** consumer CBR and VBR options most encoders provide (including Adobe - hint, hint) when I eventually start working in HD.  This is a very interesting program, Handbrake.  I will have to check it out.

  • Missing audio track when importing video into Premiere Pro CS3

    When I import my M2TS video into the editor there is no audio when viewed in the source.  There is also no audio track when I drag a clip down to the timeline.  Any fix for this?

    I have the same problem with M2TS files in Adobe Premiere Pro CS4. The audio track is there - Adobe Premiere just doesn't recognize it. If you open the same clip in Nero Showtime, Corel Ulead VideoStudio, etc., the audio will be there. The audio is probably multiplexed.
    I have been recording High Definition TV using the Hauppauge HD PVR 1212. About 15-20 % of the M2TS files recorded will be seen as video only clips by Adobe Premiere. The remaining clips will be conformed by Premiere and you will have a Dolby Digital 5.1 audio track. If you convert the video only clips to .MP4 and then re-import them into Premiere you will then have the Dolby Digital 5.1 audio track back and you're good to go.
    I use either Xilisoft or Arcsoft media converters to change to .MP4 files. If you use Arcsoft you will have to render the clip. The files converted by Xilisoft don't have to be rendered for playback.

  • Video and audio do not sync after importing media into Premiere Pro

    After I import my video which is in the .MOV format, I notice that the video is slow and out of sync with the audio.  This makes it incredibly difficult to edit.  Any and all solutions will be helpful. 
    Sincerely,
    SheIsInquisitive

    John:
    Thanks for your reply.  Excuse my referring to you as "Kevin".  I'm new to the Adobe Community.  I have also referenced another article which is seemingly a bit easier to fix for such a non-technical woman like myself.  I'm going to try both solutions.  Whichever works I'll be sure to reply to the thread with my findings.  I found this article which provides the following solution:  http://blog.flickharrison.com/2012/04/problem-solving-in-adobe-premiere-audio-glitches-and -sync/

  • How do you import mp4s into Premiere Pro CS6?

    When attempting to import an mp4 file, I get a dialog box indicating that the import failed because the file does not contain video or audio streams. The file is undamaged, it plays fine on windows media player, both audio and video. I tried loading it into Adobe Media Encoder and had the same problem. Thoughts?

    What is inside your file?
    Codec & Format information, read both links in reply #1 http://forums.adobe.com/thread/1270588
    Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
    http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
    Free programs to find file information for PC/Mac
    http://mediaarea.net/en/MediaInfo/Download

  • How Important are ICC Profiles when Importing Stills into Premiere Pro?

    Hello,
    I came across the following troubling language in a review of one of Steven Hullfish's books on Color Correction:
    "I also felt as though the author neglected to give ICC profiles enough attention.
    Granted, they are seldom used in pure video workflows, but there are an awful lot of folks out there compositing still images into video content who need to know how to soft-proof against the right destination space in Photoshop so they aren't surprised by the color shifts they see in their ICC-unaware video software. Surely that should merit a pull-quote of its own somewhere."
    My photos have been saved in PhotoShop in the ProRes color space.  Is this going to cause unpredictablility in how my colors look when shown on a 30 foot screen?
    Is Premiere Pro a type of what this author describes as "ICC-unaware" video software?
    If so, what steps should I be taking?
    Thanks,
    Matt Dubuque, 100 Trees

    Premiere Pro does not use ICC color profiles at all. Photoshop and After Effects do.
    When you are working with non-color-managed applications, it's especially important that you preview your work and check your output on the same sort of device on which your audience will be viewing it.

  • Importing MP4 Into Premiere pro CS3

    Hi I'm Hayley, I was just wondering, I have footage in a strange format; .mp4, and it wont import into Premiere. Someone asked me if I had all the updates, etc, I do, and still no luck with it...
    I was thinking of doing a reinstall of it, but if i do that, I will likely have to download all my updates and stuff all over again, and in the end, the mp4 thing still may not work.
    Before I try the reinstall, I was just wondering if anything else can be done about the format.
    Any ideas, friends?
    Thanks in advance!

    Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0
    What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
    What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0
    Once you know the codec, you may post again to ask how to edit what you have

  • Rate Stretch audio goes out of sync when exported.

    Audio, which is rate stretched using the rate stretch tool to 100.01%, plays fine in Premiere Pro CS6. However, when exported to Encore or to MPEG-2 file, the audio is no longer stretched and becomes out of sync by the end of the video. When I play the preview in Encore, the audio is out of sync. Switch back to Premiere, it is OK. Export a MPEG-2 file and author a DVD, the audio is out of sync. Go back to Premiere, it is OK. I record the audio using a TASCAM portable recorder. I have recorded and synched audio many times and this is the first time that it does not work, on two separate Premiere projects. Any ideas on how to fix this. Even better, is there a way to record audio so that it matches the video (from a Panasonic HD AVCHD camcorder) without requiring rate stretch adjustment?

    Try changing the speed with right click, Speed/Duration instead of using the Rate Stretch tool.

  • CS4 I have created compositions in After Effects CS 4 but when I import them into Premiere Pro CS4

    CS4 I have created compositions in After Effects CS 4 but when I import them into Premiere Pro CS4 they only appear in the monitor when the play button is activated. The other clips appear without a problem. I noticed that the same situation arises when I dynamically link to Encore CS4. What am I doing wrong?

    Thank you Ann. But the problem is when switched on the AE clips on the timeline are only viewable when I start the project (ie press the space bar) and as it also doesn’t appear in Encore I am afraid to spend a great deal of time creating a DVD with these clips not appearing. Any advice?
    Regards and again many thanks
    Stanley

  • Audio goes out of sync when i open project on diff macs

    i have an iMovie project created on an iMac saved to an external.
    I go to open the project up on my macbook and the audio is out of sync.
    I go back to my iMac with the same project and it works just fine.
    I'm a bit confused because both macs use Mac OS X 10.6.4 and iMovie 8.0.6
    what other differences might there be?
    any input is appreciated as I'd love to work on projects while out in the field!

    Try exporting the iMovie project as a single full quality dv format quicktime file.
    I use iMovie6 HD and this is my usual procedure that works well.
    Make the movie in iMovie, will involve many separate clips. When finished, export (share) as a single full quality dv format quick time file. When I have an hours worth of smaller projects, I create a new iMovie project and import all of the quicktime .dv files for each separate short project. I add chapter markers in this project, then share with iDVD. I then burn an hours worth of stuff at best quality and distribute to family and friends.
    iDVD seems to work better with iMovie source that has fewer clips.
    BTW: Are you having problems with standard def or hi def iMovie source. Another part of my procedure is that I take the raw tapes and download the entire thing into one iMovie project. I don't edit or change the footage at all, just want to archive to DVD for posterity. In this case, I want to share the iMovie project with iDVD directly. This has worked OK for standard def projects, but my first hi def project (1080i) that I tried, the sound was out of sync. To fix this, I had to create a regular DV widescreen iMovie project, and drag all the clips into it from the HD project. It took over an hour for my humble mac mini to convert the files, but I was then able to share with iDVD and the finished DVD worked ok.
    Hope this helps.

  • Out of Sync when importing rendered sequence

    This is the first time I've had this happen and haven't been able to solve the problem yet and haven't found any solutions yet through searching. Using CS5.5, I'm building a show consisting of 7 or 8 already rendered sequences. All seem fine when put together, but one sequence is thrown way out of sync when I import it. The file plays fine otherwise and it isn't until it's imported into premiere that the problem occurs. I've tried re-rendering several times and get the same out of sync problems. And it eventually gets wildly out of sync, not just a few seconds. The properties of the clip are:
    Type: MPEG Movie
    File Size: 1.5 GB
    Image Size: 1920 x 820
    Frame Rate: 23.976
    Source Audio Format: 48000 Hz - compressed - Stereo
    Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
    Total Duration: 00:04:23:09
    Average Data Rate: 6.0 MB / second
    Pixel Aspect Ratio: 1.0
    This is the same as all the other rendered/imported sequences. I'm at a loss here. Is there anyone who can help steer me to solving this?

    Welcome to the forum.
    Just so that everyone is on the same page, when you say "rendered," is it safe to assume that you mean that that file was Exported, and then is being Imported into a new Project?
    Good luck,
    Hunt

  • Audio is out of sync when placed in the timeline!!!

    When I play a clip in the viewer, everything is fine, but when the clip is placed into the timeline and played in the canvas, the audio is out of sync by about half a second. I noticed that even when I view the sound waves, what I hear does not match up with where the playhead is. This is extremely frustrating and I have currently resulted to physically moving the audio to match it up, something that I do not want to do for the duration of my film.
    I read in another post that the video and the audio could not be at the same level. How can you tell if the video and audio are at the same level??
    I have FCE 3.5 if that makes any difference. Any help would be much appreciated!

    How was this clip imported? If it was captured/ingested, did you make sure that the sample rate of the capture settings matched the sample rate of your audio? Normally FCE will give you a warning if they don't match, but it can't hurt to make sure.

  • CS3 is making my m2t files audio go out of sync upon import

    I am using a Matrox Axio LE running Premiere Pro CS3.
    I'm using a Focus enhancements DR-HD100 to record in 720p 59.94 in m2t file format. After importing the clips into CS3 the video and audio is sometimes out of sync by 7-12 frames. It seems to happen with varied lengths of projects and there is no way to tell exactly when the video will go out of sync with the video.
    After speaking with Techs at Focus I have run a couple tests and I don't think that anything is wrong with my DR-HD100s. I can play the same m2t clips that are out of sync in Premiere Pro CS3 in Power DVD and they play back fine. No issues with sync. It appears that Premiere Pro is doing something with the clips upon import that is messing with the sync.
    Any Ideas?

    Here are a couple of thoughts:
    1.) can you disconnect the Matrox and test the files in a non-Matrox Project? Any better?
    2.) as PrPro can have issues with MPEG files, can you Export as a DV-AVI (or similar) from your DR-HD100? Any better?
    3.) can you demux your files into elemental streams and Import these separately?
    4.) is your OOS issue constant, over the course of a Clip, or does it drift? Constant can be easily fixed in PrPro, by turning Snap OFF, then Alt-clicking the Audio only, and nudging it along the Timeline. Once done, the Audio and Video will be re-linked. Rember to turn Snap back ON. If it drifts, you may need to Razor the Clips and work on the resulting parts separately, as stated before.
    5.) have you tried Render/Replace for the Audio? This will get you a WAV file. Is that any better?
    Good luck,
    Hunt

  • Audio goes out of sync when Blu-ray folder is exported from Encore CS6

    I compile a project in Encore using H.264 and .wav files. The audio plays fine directly from the timeline. It also plays fine when I preview it from Encore. When I finally export it as a set of Blu-ray folders, the audio exports out of sync with the video. It is approximately 6-7 seconds ahead of the video. What am I doing incorrectly? When I mux the files into an .MKV, the video is in sync with the audio so I know the files themselves do not have different start times.
    I am running with an HP Z820 with Windows 7, 64-bit OS and 16GB RAM.

    For anyone who's interested, I found a solution to this problem. Once imported into Encore, the leader in on the video and audio files cannot be trimmed at all. (I had been trimming the beginning of the video and matching audio file to eliminate the 8 seconds of dead space at the start of the clips.) Although the trim took effect immediately in the Encore timeline and I could also watch it in preview in sync, exporting was another story. The audio track seems to retain the trim when exporting but the video track does not, hence the 6-7 second delay between audio and video.
    I reimported the files to my project and left in the 8 seconds of dead space at the start and voila! The video and audio match up when exported.
    Ideally the trim tool would just work as its supposed to through export and all, but at least I found a solution I can work with.
    (As a note, the trim works just fine in export on Encore CS5. I only had this problem with Encore CS6.)

  • Slideshow audio gets out of sync when exported to iDvd

    I made a large slideshow for a 40th anniversary party. It has 244 images & 7 songs. It is 29 min 54 seconds long. When I view the slideshow in iPhoto it works fine & the last image ends right at the end of the last song.
    When I exported it to iDvd, the audio gets out of sync with the video. By the end of the first song, the video is about 2 seconds ahead. By the end of the last image, the last song is cut of by about 30 to 45 seconds. I tried exporting the slideshow directly to iDvd. I also exported it as a large movie & it did the same thing.
    I'm using a 17" 1.67ghz powerbook with 1.5 gigs of ram.
    I'm using OS 10.4.2.
    I'm using iPhoto 5.0.4
    I'm using iDvd 5.0.1
    The images are scanned tiffs. I also have jpegs that I shot with my canon eos digital rebel xt.
    Anybody have any ideas or work-arounds?

    I suggest you either use iDVD to create two slideshows or use iMovie to get all 277 images and the 8 audio tracks into one slideshow. If you use iMovie after you get the slideshow/movie put together and completed quit iMovie. Then go into the iMovie project package (Control-click and select Show Package Contents). The find your movie in the Shared Movies folder and drag it into an open iDVD menu. This allows iDVD to to the rendering of the stills and give you a sharper image. That movie file you're dragging is a reference movie so leave it where it is and just drag it into iDVD's window.
    If you can live with two separate slideshow (consider it a potty break between the two) and you don't have or need the Ken Burns effect, you can get excellent results by building the slideshows with iDVD from imported stills. The sync to audio in this method works as advertised. I like to add a blank slide at the end of the slideshow so the music fades out during a blank, black slide.
    OT

Maybe you are looking for