Audio quality - also, return policy

The screen issue may be an issue of a defect, so I can hold out hope for that to be right by the time mine ships, but what about the audio quality? Do others find that the sound quality is worse than a 5g iPod? I would hate to find that I disliked the sound of the iPod touch.
In that regard, what is Apple's return policy when the issue is only that you don't like a product? Will they give a full refund in that case? I'd like to keep my preorder in, but if I found the sound quality bothersome I would definitely want to return it for a refund.

regardless of store policy, you my friend are protected by Consumer Law, which supercedes any store policy. Policy is just that, policy... law trumps policy.
Also, a policy is referred (legally) to as "to offer a replacement, refund..." - notice the wording - "offer". Just because they offer it to you, you do not have any legal obligation to accept such a policy/offer.
Trust me, I took my iPod Touch to the 5th Avenue store in NYC this morning, and "their policy" is to not refund when bought with a debit card, as it's similar to cash, and on the back of the receipt it states no refunds over $250.
I referred her to my consumer rights protected by Consumer Law, and hey presto, I got a full refund to my debit card (over $400, the cost of the Touch + taxes).
So, if you're knowledgable, and of course courteous, you'll get back what you want.
The law protects you.

Similar Messages

  • Audio Quality Server Side Policy Takes Precdence?

    Hello there I was reading the following article:
    http://social.technet.microsoft.com/Forums/windowsserver/en-US/36a6275f-a56f-4a01-a2d9-df44a777a682/streaming-audio-performance?forum=winserverTS
    Where Dollar Wang provided an answer on Audio Quality settings. In his answer he stated that if you are going to set the audio quality it must be set on the server and client sides in order to work. What I am trying to understand what happens if we just
    set this on the server side only, or client side only what would be the expected outcomes?
    We are hoping to be able to set policies on the server side and essentially force everyone to Medium quality without having to change RDP files; however I don't know if this will work or not.
    Thanks for the answers and hope to hear from a few of you!

    Hi,
    Thank you for your posting in Windows Server Forum.
    The best and probable reason the dollar has suggested to enable audio on both side because, if we enable the audio on one side then we cannot get the desired outcome from server side only as the performance depends from both side. When we are able to take RDP
    then RDP client feature for audio quality take precedence with server side effect. So we need to adjust audio setting on both side for remote audio.
    Hope it helps to understand! 
    Thanks,
    Dharmesh

  • Ableton Live 6 vs Logic Pro 8 CPU usage/audio quality.

    Hi,
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  • New iPod Touch, audio quality really noisy.

    I just recently purchased an iPod Touch 4th generation in white on Boxing Day. So far, I'm enjoying my product, however when I try to listen to music through any earbuds the quality of the audio becomes distorted and noisy. I've tried the earbuds on other devices and the audio quality was also poor. I've tried using different earbuds with the iPod and the quality remains poor. I think there has been a manufacturer flaw in the product.
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    Well I don't have time to experiment in detail with and document technical analyses about the device but I will say that I did briefly compare it to the 2nd generation Nano as well as my home stereo using the same files (a couple of 256kbit AAC files ripped by myself in iTunes 8; one rock and one hip hop) several times and I enjoyed the resulting similarity throughout the various sources.
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  • How's the audio quality for the touch?

    Topic. Also, can the Touch handle high bitrate files; eg. 192 - 320 kbps? With my nano, I've noticed that songs with high bitrates sounds abit distorted. Examples would be Forever by Chris Brown and Don't Stop the Music by Rihanna.
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    Hi,
    Yes, I have a lot of CD's ripped at 320Kbps (160 per channel stereo) through iTunes and they work fine.
    Very difficult to compare "sound quality" with other devices I have not heard, even then it is down to personal taste and ear phones etc.
    All I can say is using my Touch with Sennheiser CX300's and a Creative X Dock, I have no complaints, to me it sounds great.
    Maybe go to an Apple store and test one out, there is also a 14 day return period.
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    Dud.

  • Best Buy Return Policy for Cell Phones

    I bought an LG G Flex on 1 July. I rooted it when I got home. A couple of days later, I found out that I would have to unroot it in order to get the KitKat update, so I returned it to stock condition and tried to get the update. It booted into Jellybean fine, I made sure that the recovery was back to stock, and I made sure that the SU binaries were not present.
    I ran the update for KitKat, and my phone ended up shutting off and not turning back on. I had a full battery at the time. I'm not entirely sure what happened during the update process, but it looks like a partition got corrupted. I couldn't tell, because I couldn't turn the phone on. I figured I'd exchange the phone for a new one. I checked online to see if any of the Best Buy stores in my area had any G Flexes left in stock, and they didn't. I had to drive about an hour and a half away to Schaumburg, IL to try to do the exchange. While they were going through the process of trying to fix the phone before exchanging it, I told them that I could have fixed it if I could get it to boot into Download mode or recovery. They then asked me if I had rooted my phone. I told them that I had, but I returned it to stock in order to take the KitKat update. They refused to do the exchange, so I had to drive to the Best Buy in Arlington Heights, IL. At this store, a "multi-channel sales supervisor" named April {removed per forum guidelines} told me that they wouldn't be able to process the exchange because they couldn't turn the phone on. She directed me to call 888-BEST-BUY, which I did. The customer service representative looked at my account and told me that she had no idea why I was told I couldn't exchange my phone. By this time the Arlington Heights Best Buy had closed. I had to drive back out there the next day to get the issue resovled. It took me an hour and a half to get there. I was able to do the exchange at that time, and I saw April at the customer service counter and told her that the CSR I spoke with over the phone had no idea why I was told I couldn't do the exchange. She then told me that she had received an email from the Schaumburg store that I had rooted my phone and to not do the exchange. She then kicked me out of the store.
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    • Call Best Buy Mobile at 1-877-702-2211 (6 a.m. to midnight, CT) for instructions on how to return the device by mail. Let the phone associate know that you want to cancel your service.
    There is nothing there about rooted or jailbroken devices. If Best Buy wants to exclude those devices, all it takes is adding one sentence: "Mobile devices with custom or altered firmware are not eligible for return or exchange under this Policy." Because there is nothing in the stated return policy against returning such a device, the Schaumburg store should have accepted the return. At the very least, they should not have notified other stores, seeing as I wasn't trying to get anyone to violate the return policy.
    Secondly, I don't appreciate being lied to, and I feel that April lied to me. She was also incredibly rude to me when I asked about why she had directed me to call customer service. If she had told me that Schaumburg had told her that my phone was rooted, I could have dealt with the Schaumburg store and spoken with their manager. Asking me to leave the store for trying to figure out what the hell was going on (and after she had found out that I had already gotten my phone exchanged) was even more rude. I was not looking for a fight. I just wanted answers, and perhaps a little consideration for the fact that I had to waste four hours of my life dealing with this when it should have been dealt with the previous day.
    These experiences, along with an ongoing problem with an online order that is not relevant to this topic and which I have explained in a thread that was about a similar problem, are making it incredibly unlikely that I will ever shop at Best Buy again. Not even for things that I have an urgent need for, like replaement charging cables when mine crap out. I can wait two days for Amazon to ship them to me. I am also more likely to tell my friends and family to avoid shopping at Best Buy because of these experiences.
    The employees of the Best Buy stores in Schaumburg and Arlington Heights certainly seem like they actually want this:
    into this:
    {removed per forum guidelines}

    Hello again Sloppy_Carlton,
    I’m glad to see you are utilizing the forums to reach out to us about multiple experiences, although I am sorry to see that neither of the experiences you posted about left you feeling delighted.
    Per our Return & Exchange Promise, we may return or exchange almost everything; however, devices that are damaged would be excluded. It seems the unauthorized modification (rooting and unrooting the phone) may have been the cause of the phone not turning on when attempting to update your operating system to KitKat. We would not be able to accept this device for an exchange or return as it would be considered damage from the unauthorized modification.
    That being said, I’m glad to hear you seem to have been provided a one-time solution to this experience. We truly value your insight and the time you have taken to share these insights with us. If you should need any further assistance, please feel welcome to reach out to us.
    Thank you for posting on the forum! 
    Tasha|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Error while posting stock from quality to return delivery

    Hi ,
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    Thanks
    Ilyas

    Hi Ilyas,
    Can you check again the movement type? For return delivery movement type 122 is used and 553 is for GI scrapping from QI. You can check it in SPRO>QM>QI>Inspection lot completion> Define inventory postings.
    reg,
    Sudhir

  • HP Slate 7 Voice Tab - Audio Quality Issue

    I see drastic change in audio quality in HP Slate 7 Voice Tab after an upgrade to recent Kit Kat update. Songs and other media is not all audible , Volume through external speaker is very very less at maximum volume also.Tried with many song, HD videos but issue remains same and feels its related to new android version update on HP Slate 7 voice tab.
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    Hi GeoChester,
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  • Audio Quality in different mo

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    The mode changer is less than half a megabyte and only uses about 980kb of ram. Also, for music, Audio Creation mode with bit-matched playback enabled is the best thing to use. Preferably using winamp with an ASIO or kernel streaming output plugin.Message Edited by 003 on 05--2006 06:3 PM

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    Further to my last post, can ya'll PLEASE help me get the bottom of this? I have heard so many different opinions & need to resolve ASAP....
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    You are finding out that the answer to this question tough. Everyone has their own opinion on this one.
    I saved the responses to a topic I opened six months ago on this same subject. I saved them and cut and pasted them into one document. Here were the answers I received. Good luck. bob
    Subject: Re: Classical Music & Bitrate
    Date: Sunday, June 26, 2005 11:12 PM
    To: <[email protected]>
    RE: Classical Music & Bitrate
    My experience with classical music (and music in general) is that the higher the bitrate, the better the quality and richness of the music. On the other hand, there is a limit to how much distinction your ears can make, and I think that anything above 192 kbps (mp3 format) is not significantly better (and not worth the larger file size). And in terms of volume adjustment, I personally have not found any need for it.
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    RE: Classical Music & Bitrate
    Sorry for taking so long to get back to this thread: had two twelve-hour work days in a row.
    I did a Get Info on a typical piece in my iTunes and got this
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