Authorization for "Accept Quotation" Business Transaction in Service Order

Hello All,
I need of Authorization Control for doing "Accept Quotation" business transaction in Service Order.
Process goes as follows.
Service Order created with Planned cost components with DIP Profile
Service Quotation got created through DP80
Then, Accept Quotation will be done in Service Order
Release of Service Order
Execution, Billing, etc.,
Here, I want to control of doing "Accept Quotation" by only authorized people.
I couldn't find any suitable Authorization Object under I_VORG_ORD under field BETRVORG.
We can control that business transaction through User status. Is there any other standard object available to achieve this??
Hope I am clear in my query & looking forward your suggestions.
Thanks in advance.

Maheswaran KD
Sorry, but I can't check at this client as we are not using CS processes.
Try popping into debug mode using "/H" and put a break-point on "authority-check" before continuing.
The program should now stop at all authorisation checks. See if any of these are suitable.
If not, then you may need to use a user-exit or BADI.
PeteA

Similar Messages

LSMW method for transaction IW31 (Service Order)

Hi all,
I am looking for a way to create multiple Service Orders using LSMW, but no Recording.
Transaction would be IW31.
Can you give some tips please?
Thank you! Walter.

Hi Brenda, thanks for the confirmation you found in the notes!
Can you tell me how to use the BAPI for mass-upload / migration? I haven't done that before, but it looks to me that we won't use LMSW for that, but tr.code SE37, right?
I found out that the BAPI you mention belongs to Business Object BUS2088A, wich cannot be selected in the first LSMW-step.
So the idea is then to write an Abap-program which reads my input-file (which contains all the data to create the service-orders) and then call the BAPI several times to create the Service-Orders one by one. Am I right, or is there a standard way to use this BAPI for mass-upload?
Thanx again, Walter.

Business Completion of Service orders collectively

Hi Gurus,
Is there anyway I can do the business completion of service orders/work orders collectively? I have around 1000 orders which needs to be business completed.
Regards,
Prase

This can be possible from IW38, the range of orders which needs to be Business Completed should be given in the selection, and then execute. Once the report displays the orders then go to ORDER > COMPLETION > COMPLETE BUSINESS.

Copy of Business Transaction (CRM Service Request)

Hi Forum,
I created a transaction that uses the CRM Service Request as leading Transaction Category. I configured the IMG step "Copying Control for Business Transacation" in order to copy the transaction as a follow-up.
The problem is that the transaction does not appear in the list when we choose the link "create follow-up".
Any idea ?
Thanks a lot !!!

1. Activate Copying Control of Activities
CRM - Transactions - Settings for Activities - Activate Copying Control of Activities
This will cause that only transactions defined in your Business Transaction Profile (which is assigned to your Business Role and defined in CRM - Interaction Center Webclient - Business Transaction - Define Business Transaction Profiles) are visible in dropdown list.
2. Define Copying Control of Transaction Types
CRM - Transactions - Basic Settings - Copying Control of Transaction Types - Define Copying Control of Transaction Types
Here select Source Transaction and choose Target Transaction.
Always follow CRM Best Practices documentation as all of the customizing steps are described there...
Link - http://help.sap.com/bp_crmv12007/CRM_DE/HTML/index.htm

How to give user authorizations for a Program or an ICF service

Hi,
1)How to give user authorizations for a report program or an ICF service.
2)How to create an user authorization object.
Regards,
Vinay.

check this online help for more info on authorization object creation
http://help.sap.com/saphelp_nw04/helpdata/en/52/67168c439b11d1896f0000e8322d00/frameset.htm
for question no1.
ICF - you either maintain the auth obj relevant at the icf service level itself or you can code call authority object and block access
for abap programs:
you maintain auth object at the tcode or code the call authority object within the program
Regards
Raja

User Exit or BADI for Tcode IW31 when saving the Service Order

Dear ABAPers,
I would like to add one more line in Service order item when saving the Service order in (IW31).Is there User Exit or BAdI.It is very Urgent Please help me.
Thanks & Regards,
Ashok.

Dear ABAPers,
These Exits does not meet my requirement.
These Exits are not called at the time of saving Service Order.
Thank you for your valuable reply.
My Requirement is when saving the service Order i want to add the Line itm at runtime.
It is very urgent requirement.Please help me.
Thanks & Regards,
ashok.

Table for checking System Status in a Service Order

Hi,
In which table can I find System Status (like REL - Released) of a Service Order ?
Thanks.
Raj

Linda,
The system-statuses are stored in table JEST.
An easier way to get this data is by using function module STATUS_TEXT_EDIT:
CALL FUNCTION 'STATUS_TEXT_EDIT'
           EXPORTING
                FLG_USER_STAT = ' '
                OBJNR         = I_VIAUFKS-OBJNR
                ONLY_ACTIVE   = 'X'
                SPRAS         = SY-LANGU
           IMPORTING
                LINE          = W_LINE.
*           user_line     = w_user_line.

Process for adding no cost item to Service Order and show on invoice SM

We want to put a non-cost item on a service order without having to put a $.01 value on them. We might purchase a box of bolts at a hardware store with a purchasing card and just expense items. We add the bolt as a line item on our Service Order to charge customer some amount. But we do not have a cost on the item. To put a bogus $.01 cost value on the item and have it show up in COPA and in the GL makes the data incorrect. It is our understanding that to pass an item on the service order through process related billing to the invoice it has to have a cost or it does not show up on invoice.   How do other folks deal with putting a no cost item on service order?

Hi,
I have tried everything, still its not working.
First I tried creating a Service Ticket and adding the line item at one go.Then I was getting status error:
System error: An attempt has been made to create a status object
with the object number DE20131333937DF180C5001372F65D25. However,
a status object with this number exists already.
Code sample given below:
CALL FUNCTION 'BAPI_BUSPROCESSND_CREATEMULTI'
    TABLES
      header          = itab_header
      item            = itab_item
      partner         = itab_partner
      status          = itab_status
      text            = itab_text
      return          = itab_return
      service_os      = itab_service
      input_fields    = itab_input_fields
      created_process = itab_created_process.
Then I tried creating a service ticket first and adding item later.Then there was no dump, but item details are not getting saved. Code sample given below:
CALL FUNCTION 'CRM_ORDER_MAINTAIN'
    EXPORTING
      it_product_i      = lt_product_i
    CHANGING
      ct_orderadm_i     = lt_orderadm_i
      ct_input_fields   = lt_input_fields
    EXCEPTIONS
      error_occurred    = 1
      document_locked   = 2
      no_change_allowed = 3
      no_authority      = 4
      OTHERS            = 5.
Can anybody please help me out on this? What is the correct approach?
Thanks and Regards,
Rohit

CRM Middleware help for rookie needed.. Replication of Business Transaction

Hi guys,
I try to set up replication of Business Transactions from R/3 to CRM and vice versa.
I have created:
- CRM site type (CRM) , R/3 type site (R46CLNT700)
then I created a subscription: SalesDocuments (R46CLNT700 is assigned to this subscription) for publication "All Business Transactions (MESG)".
a, Is this enough configuration of MW for needed replication? Or do I need more settings set up?
b, When I try to start initial load of the Replication object BUS_TRANS_MSG (which is "in" publication All Business Transactions), I am not able to start Load from CRM to R46CLNT700).. As target I can use only CDB... What is wrong?
c, If I create some sales transaction in CRM system and I want it to be replicated to R/3 and vice versa, how will I know, which replication object represents this document? For example, I create a Sales Order. How will I know, which replication object to set up for replication?
Thanx a lot! Peter

Peter,
1.If you are looking for Initial download from CRM to R/3, this should be possible from CRM v4.0.
2. Delta flow between the systems should happen once your initial download is complete.
3. Check the Inbound and Outbound queues in CRM. If they seems to be hanging for long time, check whether you have registered the Inbound & Oubtound queues in SMQR and SMQS transaction on both CRM and R/3.
Regards,
Phani.
Wipro Technologies

Follow-up Business Transactions

Hi Experts,
I have a problem with follow-up transactions. I created two transactions, a Quotation and a Standard Order.
Then I created follow-up for these transactions in the copying control, ZAG --> ZTA. Now, when I create a new Quotation in the Web Client UI and I open the drop down list "create follow-up" I just can see many diferent activities like Contact, Task, incoming e-mail, etc. but no Business Transaction.
How can I display the new created Business Transaction ZTA (Standard Order) in the drop-down list?
Hope sb can help me.
Thanks.
Sebastian

Hello Sudeep De,
Thanks for your reply but thats not the problem.
Also in the standard I have the same problem. The standard also defines follow-up transaction for AG (Quotation), AG --> TA (Standard Order) in the copying control. When I log in whith the role salespro and I create a new Quotation, save this Quotation and try to create a new Standtard order with the drop-down list "create follow-up", I just can see activites but no Business Transactions. Why can I just see activities (Task, ...) and no Business Transaktions? All these activities I can see are not defined in the copying control.
Can you help me?.
PS: I can find my Business Transaction in the Web Client UI. I just can not find the Transaction in the "create follow-up" List as a follow-up transaction
Edited by: Sebastian Wilhelm on Oct 1, 2008 11:48 AM

Business Transaction Screen Configuration

How can I hide / delete extra tabs from Transaction screen....can guru's help me in this topic..
Thanks in Advance.

Hi,
You can use Easy Enhancement Work Bench (EEWB).
Easy Enhancement Work Bench - SAPs tool enables to add custom fields to standard transactions without having to modify SAP code. In a nutshell, the way this works is that SAP allows generating custom objects in predefined containers that are linked to the various transactions.
Transaction EEWB (Easy Enhancement work bench) is used to create the custom Fields in the Custom (new additional custom) Tab for SAP Business Objects. Thus the standard SAP CRM Transactions can be extended using the Easy Enhancement Workbench (EEWB), i.e., an extra tab is added to the View - Transaction Data in CRM Transaction.
During the creation of the project in EEWB, a workbench as well as customizing request is defined. After the creation of project, extension(s) are created. The extension contains the information regarding the business object to be modified and the type of the extension.
Note: In order to extend CRMs generic business transactions, e.g. orders and opportunities, select object Business Transaction and type Add New Fields. For business partner extensions select object BUPA, type Add New Fields.
EEWB uses customizing include (CI) provided by SAP to make extensions easy. These customizing includes are included in the People Centric UI and relevant database tables (For instance CRMD_CUSTOMER_H and BUT000 if Business Transactions - Sales & Service Objects and Business Partner are extended respectively).
The Z Fields added using the Transaction EEWB are appended to the table CRMD_CUSTOMER_H and the entry in the table CRMD_CUSTOMER_H corresponds to one respective entry in the table CRMD_ORDERADM_H with HEADER_GUID.
(Relation between two tables: CRMD_ORDERADM_H-GUID = CRMD_CUSTOMER_H-GUID.
Reward if it helps.
Rashit

User exit Or Badi for creating Service order while modifying sales order.

Hi Experts,
I am creating Notification using transaction IW51.
In IW51 there is a button to create a sales order.
I click on sales order button and create a sales order.
Now notification and sales order are created.
Now i go in transaction VA02 and click on avalibility check push button .It gives me some popups in which i select copy all options.Then i click on save button
.At this point service order gets created.
My requirement :
Before the service order gets created i want to pass the notification data ; for ex- Equnr(Equipment number) to service order.
Thanks & Regards,
Chetan

Hi,
Are you saying first create notification,then service order
and then Sales order.
But the requirement is create notification then sales order and when you go in va02 and while modifying the sales order and create service order.
Thanks & regards,
chetan.

Change log for CRM service order

Dear Experts,
I've created log profile in CRM under IMG path Customer Relationship Management->Basic Functions-> Change log with protocolo " Changed document " & segment " PRICING_I ". This log profile is attached to transaction type service order.
Basic idea is to capture the changes made on the pricing in service order. Now with this setup where can i see the trace of changes done in service order. Is there any table that fills with the log ?
Basically i'm trying to find log DB table for pricing with this setup.Can anyone pls suggest me to resolve the issue.
Regards
Devika.S

Hi,
there are no change logs for CUMULAT_H object because this is only a temporary object in CRM Order buffer. Check for example the function module CRM_CUMULAT_H_READ_OB. You will find out the this module does not read the CUMULATE_H from the DB cumulates the values by reading the item values. Because of that you will also see that in view CRMV_OBJECTS the change document relevance is not maintained for this object.
So you will not a change entry for CUMULAT_H in CDHDR/CDPOS. As a workaround for your requirement you can read the changes of CRMD_PRICING_I-NET_VALUE from the change document tables or write a change entry on save into a customer field and/or table.
Regards
Nicolai

PPM 5.0: Assign cProjects New Status to Project Mngt business transaction?

hello Experts,
In SPRO -> Project Management -> Basic settings -> Create/Change Status Profile for User Status, I created my own status profile and assigned them to object types.
Now, for status synchronisation, i need to map Project / Initiative Business Transaction to DFM Business Transaction
( SPRO -> Portfolio and Project Management -> Portfolio Management ->Base System Interfaces -> Decision Flow Management Settings -> Status Synchronization -> Map Project / Initiative Business Transaction to DFM Business Transaction)
My question is :
How can I create my own Project Management business transactions?
if is not possible, how can i assign the standard ones (DX01, DX02, etc) to my own status (ZST1, ZST2, etc) ?
Thank you in advance,
Amal

Hello,
Check the trasnaction BS32 for adding new business transactions.
Cheers
Amit

Re : Business transaction category & Leading transaction category

Hi All,
if any one could differentiate between Business transaction category and leading transaction category, kindly give examples.I understood there is two business transaciton category( sales & business activity) for Standard sales order, please explain why we need two business transaction category here.
Regards,
Sathish Prabhu.R

Hi Sathish,
The leading business transaction category is merely a preference. For example, A transaction with the business transaction categories 'sales' and 'business activity' would be more likely to have 'sales' as a leading business transaction category than 'business activity'. In the locator for transaction processing, a transaction with this transaction type would be displayed as a sales transaction, not as a business activity. For example,When creating a business transaction type "standard order", you would choose Sales as a leading business transaction category. You could however also assign the business transaction category Activity.
Best Regards,
Vishant

Authorization for "Accept Quotation" Business Transaction in Service Order

Similar Messages

Maybe you are looking for