Auto renewal billing method

Hi all,
I had a Skype phone number based in London, which this year autorenewed. Unfortunately I didn't want it to do so, but I'm a little annoyed with Skype as there is little or no notification, and the auto-renewal has billed as follows: it has found insufficient funds in my skype credit (it needs £42), so repeatedly bills £10 until it has sufficient funds to renew the £42 fee. I find this a little underhand really, as it simply needs an email to me to either renew or not renew by credit card (I had set up auto-renew solely to replenish skype credit relating to calls made, not for subscriptions).
Is there any potential resolution to this: I appreciate some people may wish for services to renew automatically, but can't see why this should need to be done through skype credit for the pricier renewals, and certainly not in this manner (repeatedly billing card for small amounts).
Many thanks,
Alex

CHeck out this FAQ: http://forums.adobe.com/docs/DOC-2971
Randy

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HT4098 No subscription but got email bill to auto-renew

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"Adobe plans to add new applications, features, and updates to Creative Cloud on an ongoing basis. As these features become available, notifications are sent to users through their activity stream in the Creative Cloud desktop app. Customers can also keep up to date on what's new in Creative Cloud by following the Creative Cloud blog."
Thanks, that specifically mentions updates, but what about upgrades, like to CC8 or CC9?
I can see the following options to be applied at the whim of Adobe:
2013
2014
2015
2016
Total Cost
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$ 360
$ 600
$ 600
$ 600
$ 2160
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$ 600
$ 600
$ 600
$ 600
$ 2400
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NA
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$ 600
$ 600
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2014 upgrade offer from CS4/6 of CC8 for new CC users
NA
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$ 600
$ 600
$ 1560
2014 offer for new Adobe CC users
NA
$ 600
$ 600
$ 600
$ 1800
2015 offer of CC9 for existing users
NA
NA
$ 600 ?
$ 600
$ 1200
2015 upgrade offer from CS5/6 of CC9 for new CC users
NA
NA
$ 360
$ 600
$ 960
2015 offer for new Adobe CC users
NA
NA
$ 600
$ 600
$ 1200
This does NOT take into consideration price increases levied on subscribers by Adobe's discretionary decisions and is only based on US prices, not the ridiculous European prices.
OK, updates are included in the CCM, but what does that help when we have been waiting more than 12 months for updates on the CS6 AVCHD spanned clip bug and the caching bug in CS6, that still have not materialized? The reversal bug that has been deferred to CS Next and is still not solved in CC?
Do existing CCM users get the same special price offerings as new users? What about students who have finished their education, can they continue to subscribe after finishing their study at educational prices and for how long?
The conclusion is obvious, existing CCM subscribers are treated the same as completely new customers, gone are upgrading privileges. Where is the enticement to continue upgrading your software?

Auto-renew with multiple devices and multiple accounts

Hi,
We have an app that user can create auto-renew subscription in our service. The app need one account in our service and he can create a subscription for this user in our service, so, if he make login in our app on iphome, ipad, web, android, etc. he can use our services.
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My iphone 5s = apple id 1
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If I were you I would look for other software, maybe GIMP or another application, might not be as good as photoshop, but going back to CS2 is a bad idea I think...
I am so sorry to hear about your problems. I do know how it feels! ;o(((

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Dont' want to renew annually. Take my account off of auto-renew.

David Kastendick wrote:
You can manage your subscription by visiting Adobe.com and clicking 'Sign in' at the top-right corner. Enter your Adobe ID credentials. After you're logged in, click on 'My Subscriptions and services'. Here you can stop billing for your subscription.
Please let us know if you have any questions.
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Is there seriously no one at Adobe with any understanding whatsoever of customer support or customer satisfaction?
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Auto renewal billing method

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