Automatic System Reset

I had one of our 3 node^s in a ring topo undergo automatic system resets.
According the troubleshooting guide an Automatic system reset occurs when you do an IP change or perform any other action that causes an automatic card-level reboot. The issue is that the node was not worked on at that time nor did any one else. What is strange is that the first error entry is an SNTP host failure and 3 seconds later the two TCS cards in slot 1-1 and slot 1-8 undergo an AUTORESET. I have read trough the troubleshooting guide version 9.4 but can not correlate the errors with this behaviour. I am unable to read the diagnistics file because this can only be read by Cisco. Underneath you will find all logging for last Sunday.
Hope anyone can help.
Thanks.
Remco
7604
7601
02/09/12 13:18:00 MESZ
SLOT-2-3
AR_MXP
2
3
MN
C
AUTORESET
Automatic System Reset
NA
NEAR
7603
7582
02/09/12 13:17:43 MESZ
LINE-1-6-3-RX
PSM
1
6
5
CR
C
true
LOS-P
Incoming Payload Signal Absent
NA
NEAR
7601
7601
02/09/12 13:17:30 MESZ
SLOT-2-3
AR_MXP
2
3
MN
R
AUTORESET
Automatic System Reset
NA
NEAR
7600
7573
02/09/12 13:17:30 MESZ
SLOT-2-3
AR_MXP
2
3
MN
C
AUTORESET
Automatic System Reset
NA
NEAR
7589
7589
02/09/12 13:14:09 MESZ
SLOT-1-3
AR_MXP
1
3
MN
R
CONTBUS-IO-B
Peer To Peer Slot Communication Failure
NA
NEAR
7582
7582
02/09/12 13:08:19 MESZ
LINE-1-6-3-RX
PSM
1
6
5
CR
R
true
LOS-P
Incoming Payload Signal Absent
NA
NEAR
7581
7578
02/09/12 13:08:19 MESZ
SLOT-1-6
PSM
1
6
MN
C
AUTORESET
Automatic System Reset
NA
NEAR
7580
7579
02/09/12 13:08:18 MESZ
SLOT-1-4
PSM
1
4
MN
C
AUTORESET
Automatic System Reset
NA
NEAR
7579
7579
02/09/12 13:06:33 MESZ
SLOT-1-4
PSM
1
4
MN
R
AUTORESET
Automatic System Reset
NA
NEAR
7578
7578
02/09/12 13:06:30 MESZ
SLOT-1-6
PSM
1
6
MN
R
AUTORESET
Automatic System Reset
NA
NEAR
7577
7568
02/09/12 13:05:04 MESZ
SLOT-1-1
TSC
1
1
MN
C
AUTORESET
Automatic System Reset
NA
NEAR
7576
7569
02/09/12 13:04:23 MESZ
SYSTEM
MN
C
SNTP-HOST
NTP/SNTP Host Failure
NA
NEAR
7573
7573
02/09/12 13:04:13 MESZ
SLOT-2-3
AR_MXP
2
3
MN
R
AUTORESET
Automatic System Reset
NA
NEAR
7571
7570
02/09/12 13:04:12 MESZ
SHELF-2
2
MJ
C
SHELF-COMM-FAIL
Shelf Communication Failure
NA
NEAR
7570
7570
02/09/12 13:03:24 MESZ
SHELF-2
2
MJ
R
SHELF-COMM-FAIL
Shelf Communication Failure
NA
NEAR
7569
7569
02/09/12 13:03:10 MESZ
SYSTEM
MN
R
SNTP-HOST
NTP/SNTP Host Failure
NA
NEAR
7568
7568
02/09/12 13:03:06 MESZ
SLOT-1-1
TSC
1
1
MN
R
AUTORESET
Automatic System Reset
NA
NEAR
7564
7556
02/09/12 12:56:47 MESZ
SLOT-1-8
TSC
1
8
MN
C
AUTORESET
Automatic System Reset
NA
NEAR
7564
7556
02/09/12 12:56:47 MESZ
SLOT-1-8
TSC
1
8
MN
C
AUTORESET
Automatic System Reset
NA
NEAR
7563
7561
02/09/12 12:56:18 MESZ
SLOT-2-8
TSC
2
8
MN
C
AUTORESET
Automatic System Reset
NA
NEAR
7562
7554
02/09/12 12:55:51 MESZ
SYSTEM
MN
C
SNTP-HOST
NTP/SNTP Host Failure
NA
NEAR
7561
7561
02/09/12 12:55:45 MESZ
SLOT-2-8
TSC
2
8
MN
R
AUTORESET
Automatic System Reset
NA
NEAR
7560
7558
02/09/12 12:55:45 MESZ
SLOT-2-8
TSC
2
8
MN
C
AUTORESET
Automatic System Reset
NA
NEAR
7558
7558
02/09/12 12:55:05 MESZ
SLOT-2-8
TSC
2
8
MN
R
AUTORESET
Automatic System Reset
NA
NEAR
7556
7556
02/09/12 12:54:50 MESZ
SLOT-1-8
TSC
1
8
MN
R
AUTORESET
Automatic System Reset
NA
NEAR
7554
7554
02/09/12 12:54:47 MESZ
SYSTEM
MN
R
SNTP-HOST
NTP/SNTP Host Failure

Hello.
I had some case with problem AUTORESET on Cisco ONS MSTP.
I see, you have ONS 15454 Multishelf Node and autoreset problem for TSC, AR_MXP and PSM.
Please attach your CTC Diagnostics file from ONS. I will try to analyze it.
If you have service contract, open a Cisco TAC case to correct your issue .
Best regards,
Sergey Suharev

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