Automatically reserving a workitem in the UWL

HI. Can anyone tell me how to automatically reserve a workitem when a user clicks on the workitem in the UWL and the workitem pops up in a separate window. This does not automatically happen for us at the moment.
Regards Richard.

Hi Richard,
With default configuration when we click on Subject .which pops up details  in a separate window.
Are you talking about this ??
Can you explain your issue bit clearly ?
Regards,
Piyush

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