Automatically updating open quantity..is it possible?
Dear all,
I am facing a series of issues related to the open quantity. My client insists that this function is a necessity. However, it's not easy to find out how.
1. Problem
After registering a Purchase Order and Goods Receipt PO, there are cases we have to return Goods Receipt PO.
However, the number appears on Open Qty. does not chance on the original Purchase Order.
Therefore,
1) The total number of goods has to be dealt as if it had been returned, then a complete new Purchase Order has to be made or,
2) A brand new Purchase Order has to be created as many as the goods returned or,
3) Goods Receipt PO has to be processed as many as the goods returned without making any change on the Purchase Order.
2. Request
When a number of goods are returned after being handled on Goods Receipt PO, the Open Quantity automatically reflect the change so that the user does not have to manually change the number
If this is not fixed, the orders and items loose their traces which is not welcomed in the management point of view.
It would be very nice if anyone here can help us out.
Regards,
Jinah.
Hello Jinah,
I can understand how important it is to keep your customer Happy but this functionality is impossible to achieve. This is a fundamental change to Product design. The fact that it cannot be done the way your customer wants has to be explained as I have not known any Accounting system which would work this way.
Best wishes
Suda
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