AVI files appear black on the timeline, no video

I have a series of AVI files that play fine in Windows Media and VLC media player. When I drop them on the timeline (Adobe Premiere Pro CS6, version 6.0.5), each clip shows up as black – with the correct length, but no video. Can you assist?

Hi,
What is the source of the file?
Is it from a screen capture?
If the file is in a variable frame rate the Picture would come up as black.
You can try cc_merchant's advise of converting the file, it should work.
Thank You
Arjun

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Update to first post.
The Flip Video camcorder records or "captures" video in MPEG-4 advanced simple profile format, saved as an AVI file.
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MPEG Streamclip 1.8
http://www.squared5.com/svideo/mpeg-streamclip-mac.html
DivX Pro Codec 6.6 (6-month trial)
http://www.divx.com/divx/mac/
2.) Visual Hub $24 should be able to convert WMV and AVI (compressed with the DivX Codec)to a DV format for iMovie.
http://www.techspansion.com/visualhub/
3.) With Flip4Mac WMV Player Pro $29 you can convert your WMV files for iMovie.
http://www.flip4mac.com/wmv.htm
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http://perian.org/
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Hi Atkinsgj,
Atkinsgj wrote:
These forums are listed as an official support channel, but they're staffed primarily by volunteers...
Yes, that's the reality. I do try and get as many employees as possible to participate, though.
Atkinsgj wrote:
Can I request better support on the feature request forum?
The feature request forum? Do you mean the Premiere Pro forum? Feel free: http://adobe.ly/feature_request
Atkinsgj wrote:
As my inbox continues to receive notices of other people having issues with this ancient file-format, my concern grows because this kind of issue isn't a new trend.
Your In box grows from other people's issues? Sorry, I'm not understanding. Are you in support or education as well?
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Atkinsgj wrote:
...but that's really disappointing to hear. Adobe is a 32 billion dollar company - who made over 3 billion in gross profit last year, more than the GDP of many small nations...and there is limited support for one of your flagship products...a product that was recently used to make a blockbuster hit (Gone Girl).
I don't believe I know of any one company creating complex software that doesn't need a larger support staff. We do the best we can with what we are given. Of course, I have no control over how many support agents we have on the phones or on chat. I'm lucky now that I have a couple of agents dedicated to the forums, so you should see this situation improving.
Atkinsgj wrote:
If there's a better way to seek a resolution please let us know, we don't want to stretch thin valuable resources or waste time.
Try this: Contact Customer Care
Thanks,
Kevin

AVI files appear black on the timeline, no video

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