Back to college offer

Question

i bought my hp laptop yesterday. i want to avail this offer. i have already filled the form on your website. what all are the documents required for online submission of documents. and where do we have to send it ? can you please tell your email address  where the documents have to be sent. and please do tell the required documents too.

Answer 1

Hi. Guess in a hurry u didnt read the instructions given below the form u filled.Just 'copy-pasting' the info from here http://www.hpshopping.in/btc2015 Online Redemption Process:You need to perform the below steps on or before 10th September, 2015After receiving the Order Confirmation Email, go to www.redemptionsupport.com. Enter the Redemption code to go to Claim Status page.Click on Online Claim Submission button.Upload the correct documents against each of the fields mentioned -Attach copy of invoiceAttach copy of ID proofAttach copy of serial no. sticker.On clicking Next button, you will be taken to the payment gateway. Follow the steps mentioned to make the payment.On successful payment, you will receive 2 emails:Payment Confirmation from www.redemptionsupport.com websiteAuto-generated Payment Confirmation from payment gateway vendor EBSThis confirms that your documents were successfully uploaded and the payment was successfully done. Solutions (a div. of TLG India Pvt. Ltd) will then validate the documents and send an Order Approval Email within 3 working days which will contain details and timelines of gift/s delivery and steps to be followed to avail claimed gift/s. As per stated process, you will receive all your claimed item/s within 30 days after you receive Order Approval Email.Offline Redemption Process:Kindly ensure that all the following documents are received at our Redemption cell by 10th September, 2015, failing which claim will not be processed.A copy of the purchase invoiceA copy of ID Proof (Identity Card)Cut out (original copy) of the Barcode sticker from the cardboard packaging of the notebookA at par Cheque/DD of payable amount towards processing and handling charges (if applicable) in favour of “TLG India Pvt. Ltd.”.Note: Please mention your Redemption Code on the courier/post that you will send and also over backside of Cheque/DD.The documents needs to be sent to the following address:
HP Redemption Cell,
Office No. 925, 89,
Hemkunt Chambers,
Nehru Place, New Delhi – 110019
On receiving the documents, TLG India Pvt. Ltd will validate the documents and send an Order Approval Email within 7 days which will contain details and timelines of gift/s delivery and steps to be followed to availed claimed gift/s. As per stated process, you will receive all your claimed item/s within 30 days after you receive Order Approval Email.
Terms & Conditions for the OfferOnly the HP product models eligible, will be considered under this offer. Please check with your retailer on the validity of the offer on your purchase. HP will not be responsible for any miscommunication in this regard.The serial number of the Notebook and the Redemption Code you get on registering at this link will be used to check validity of the offer on the NotebookThe customer has to register at www.hpshopping.in/btc2015 by 24th August,2015 and all documents have to reach Solutions (a division of TLG India Pvt Ltd) by 10th September ,2015. Claim will be Rejected if these timelines are not followed.Please note that the claim will be processed ONLY if the Name on the invoice, identity proof and the name registered on the registration site is same. We request your attention to this point and request you to submit appropriate details to ensure timely claim approval.This offer is ONLY valid for end customer purchases made between 5th June, 2015 and 23rd August, 2015.The HP product models covered under this offer are also available without this offer.The redemption site will ONLY be active till 24th August, 2015, midnight.All customer queries regarding the offer can be directed to [email protected] the customer registers by 24th August 2015, but his/her claim documents do not reach HP Redemption Desk by 10th September, 2015, the customer will be ineligible for the offer.Please make sure that the email id with which you register is your own id and not the shopkeeper's email id.The email id and mobile number should be unique for every redemption. If we get 2 or more redemptions with the same email id or mobile number, the claim will be Rejected.If, for some reason, customer does not redeem products while registering, the discount offer is not applicable.Once the order has been placed after registration and redemption process , that order can neither be cancelled nor modified.In case of any customer issues on redemption, all attempts will be made to ensure the validity of the redemption and resolve genuine issuesTo the extent permitted by law, the Customers by availing this offer agree and undertake not to hold HP and/or or any of their group entities or affiliates, their respective directors, officers, employees, agents, vendors, responsible for or liable for, any actions, claims, demands, losses, damages, costs, charges and expenses that you may/might have suffered, sustained or incurred, or claims to suffer, sustain or incur, by way of and / or on account of the present offer.HP shall not be held responsible for any delay in communication with regard to this offer. Offer can be withdrawn or changed by HP without any notice. Hope this solves ur query )