Backend contract without Mat no. unable to create Follow on doc in frm SRM

Hi SRM gurus,
We are in SRM 5.0 release using classic scenario. We have created contract in backend SAP but does not contain a material number (MATNR), only short text/description (TXZ01
). This contract is uploaded to CCM successfully and SRM requestors are able to shop the item via catalog ID. However, upon SRM approval of the shopping cart, the status is "approved" but no Follow on document is created in backend. During test, we have activated the tracing BAPI_PO_CREATE1 but it seems that workitem does not go through the FM.
We have also noticed that in COMMPR01, since no MATNR exist from backend, the short text does not replicated.
Can you pls advise how can we create a Follow on document if shopping cart has been raised from a Catalog but only containing short text description. PRODUCT ID does not available.
Thanks,
Madelyn

Hi Madelyn,
Its difficult to tell the exact reason why the shopping cart has not created any follow on document in the back end.
Please look at the following for resolving this issue :
1. In SPRO > IMG > SRM > SRM Server > Cross Application basic settings > Define objects in the backend system
Check whether this setting is properly defined or not.
2. Check in SLG1 & RZ20 (Application monitor) for any errors to get a clear picture.
3. Try to create a SC w/o referringa contract and check whether it creates any follow on document in the back end or not.
Also try creating a SC by referring the same contract but not through CCM.
Since there is no material obviously you don't find anything in COMMPR01. Check in COMM_HIERARCHY whether the product category for which the contract was created is shown under the R3MATCLASS (Material Groups)
Hope this will make you more clear and helps in resolving the issue.
Award points for helpful answers.
Rgds,
Teja

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Edited by: Muthuraman Govindasamy on Sep 8, 2008 1:16 PM
Edited by: Muthuraman Govindasamy on Sep 8, 2008 1:35 PM
Edited by: Muthuraman Govindasamy on Sep 8, 2008 1:48 PM

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