Batch locked if some other user using same batch

Dear All,
I am facing the batch lock error which say like this :
Batch XXXX of material XXXX is already locked by userXXX. Message no. M3682
Now practically we have the same batch at different distribution centres at different plants. so even if any 1 person is doing anything on that batch than system gives this error message to other person.
Can you please give me any solution to overcome the same.
Thanks in advance......

Firstly please check if you have activated the batch level as 'Batch unique at material level'. If yes, we have to confirm that the system behavior that you are facing is the standard system design.
Please, consider that when you define the batch at material-level, then,the batch data is not plant-depended. This means that a lock on the batch will have effect on postings in all plants.
However, you might want to consider a modification to this standard behavior, see the following notes:
157423 - Message M3682 for goods movement to the same batch.
633750 - MIGO: Message M3682 with goods movement to same batch.
1422983 - MIGO: Message M3682 during goods movement to same batch

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Help appreciated!!
Regards,
Bhavik

hi,
Thanks Marc for the reply.
Before acquiring the task , I have checked the acquiredby column in wftask table in orable schema and its value is null.
So it allows me to acquire the task. The error that i am getting is on updating the task outcome.
While updating it is giving error as: task already acquired by some other user.
This should not happen as the workflow context that i am using for acquiring the task and updating the task is same.
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