Battery:  46% at 353 cycles.  Have you had yours replaced under AppleCare?

I've got AppleCare on this MBP - just called, explained that I thought this battery has crapped just a bit too soon. Basically, the guy wasn't going to budge - it's just "worn out" ....just like a car needs tires.
I know sometimes it just depends on who you talk you and if you speak the right "key words" (I'm certainly NOT a pushy person!) But has anyone else gotten replacement with similar or BETTER stats than I have recently? Was it via AC or GeniusBar? The "MacBook and MacBook Pro Battery Update 1.2" page that is linked in several archived threads is now CLOSED (as of May31). I'm not sure exactly what info that page contained. I understand spec is that at 300 cycles, the battery should have 80% of it's life? And yes I do cycle my battery, probably not exactly once a week, but I would say 3x/month. I figure I'll give the GeniusBar a shot, otherwise, I guess I'm out of luck! Thanks in advance for any recent battery experiences.

Hey,
Im writing from India where there arent any Apple Stores or Genius Bars. I could only find 3rd party "authorized" service providers.
The issue with my battery is that it has died down prematurely after a mere cycle count of 206!
I do not have any warranty or AC (My first buy, I didnt reckon the importance at the time :P)
Anyhow, after BabyBoomer's suggestion I did call up CR. They told me that it was difficult for them to replace my battery since my battery's technical specs can't be diagnosed over the phone and that I should visit a service provider who can escalate my case to a senior engineer for elaborate analysis and detect if there was any manufacturing defect.
As expected the 3rd party service provider denied any such provision, yeah I know I have a geographical handicap...if only Apple could set up a genius bar here!
Anyhow, the technician there did insert a dongle and runt the battery utility software.
My computer 's dot was in the RED region and in big bold red letters it said BAD.
it was way off the consumed threshold line.
And now from yur info i gather that the guys at the genius bar replace batteries in the RED region, no questions asked??
What can i possibly do here? Should I pester CR again with this info? They simply put me off by saiying they arent equipped to understand technical details and the service provider is the best place.
What can i possibly say to change their minds? Since the service provider here wont escalate my case to senior engineers, is it worthwhile to ask CR to escalate my case to some supervisor or executive who would apparently have "extra" powers?
thnx

Similar Messages

  • Have you had your clock reset many times?

    I have experienced this a few times now. When I wake up my computer, the date in my clock for Mac OS X for Snow Leopard is reset to like Dec 31 of 2000 or something and then I have to retype the password to my Wifi connection. Has this happened to any of you? I am having to manually reset it again but this has become a pattern and I am worried. What should I do? Please advise and let me know. Thank you!

    Sounds like a bad logic board battery?

  • How many times have you had your screen replaced?

    Wow this is getting worse and worse. going on 5 times this last replacement lasted about 4 months.

    i need to have mine replaced, but they say i have to pay for it. it broke after less than 6 months. mine broke by the plastic prying away from the screen (where it says "iBook G4") when i opened it. the screen just emits light with no picture, just grey pixels. the apple rep said they don't have a recall out on that so i would have to pay approx $900. my under warrenty ibook that apple won't honor the warrenty for functions fine other wise.
    iBook G4 12"   Mac OS X (10.4)   broken display that apple won't fix even though it is under warrenty

  • Hey guys, once the iPhone 5c is phased out, what happens if the one I have needs to be replaced under AppleCare?

    I'm looking at getting a 5c as well as Applecare, but what will happen in the event that I need a replacement phone and the iPhone 5c is discontinued?

    It will be replaced by the same model, same capacity, same colour. In exactly the same way the iPhone 5 is presently replaced under warranty or under the out-of-warranty program.

  • Have you had high cc usage for a planned expense that lowered your FICO scores?

    In a week or so I am initiating some home improvements and repairs. I know the charges to my cc will be way over the ideal limit until I pay it(them) down, but I now have zero interest on several cards so now is the time to do it. Has someone done this and seen their credit scores sink to the bottom of the barrel? I am thinking I should just not look at scores while I am doing these necessary things and just continue paying down the balances until my credit scores recover. How badly did your credit take a hit if you have done this? Was it worth it to you? (I only just got these scores in the last weeks due to utilization and new accounts.) Oh, and what is considered 100% usage? How close to the limit can I go? Thank you for any responses. In my wallet: Venture 15k; Barclay Ring 12.5k; Discover 10k; CareCredit 7.7k; Amazon Store Card 5k. QS 5k; Band of A Travel Rewards 3.5k; Bank of A Travel Rewards 3.5k; Bank of A Platinum Visa 2k; Barclay Apple Rewards 2k. Total Credit: 66,200. 7/2-FICO: EQ - 788; TU - 777; EX - 690; Utilization: 12%; GOAL: 780 across the board then 800 across the board. Inquiries: EQ: 5 TU: 7; EX 3; Chapter 13 seven years May, 2015. Reset my garden date to 6/27. Gardening until further notice. 

    Musiclover wrote:
    Have you had high cc usage for a planned expense that lowered your FICO scores?I don't recall but I have been up to 76% recently.  However, the balance was immediately paid off.  I don't recall if reported or not.  The impact didn't really matter since it was going to be paid off immediately. Musiclover wrote:
    Oh, and what is considered 100% usage?
    Utilization is balance/limit.  If the balance equals the limit it's 100%. Musiclover wrote:
    How close to the limit can I go?Depending on the card you may be able to exceed the limit.  However, such cards would require that you immediately pay any balance exceeding the limit.  For scoring purposes it is recommended to not exceed 30%.  However, short term high utilization generally isn't an issue.  It's prolonged high utilization that can get you into trouble.  Be aware that there is a double hit from having high utilization on a card and having itmaxed out (generally >90%). Musiclover wrote:
    I know the charges to my cc will be way over the ideal limit until I pay it(them) down,How long will that take?  What utilization would you be at initially?  How long would it take to get it down to 50%?  Under 30%?

  • Have you had success using Deployment Manager in 9.1.0.2?

    Have you had sucess with Deployment Manager in 9.1.0.2?
    I am seeing very inconsistent before for simple imports UDF, simple adapters, etc. Things work better the first time only after a restart. Sometimes I can fail on the first UDF but other times I can get a couple out of 50.
    We are running 9.1.0.2 BP01, Weblogic 10.3, Oracle 10.2.0.4 2-node rac database.
    Any suggestions?

    We have used. It was working fine for us.

  • I have already had to replace my ipod clickwheel

    I have already had to replace my ipod clickwheel (less than a year old) once because it froze when I removed the headphone jack from the ipod. It would function even after using the 5 "Rs." My powerbook G4 would not recognize it and when I took it the the genius bar at apple, the rep. told me it had to be replaced because it was a defective iPod. He gave me a brand new one (this was in November 2005).
    My new iPod clikwheel (the replacement) has frozen, just like the first one, but this it happened after I selected the "eject" function on iTunes. I waited for it to disconnect and then I removed it from the firewire cable (it was fully charged at this point and properly ejected). As soon as I removed it from the firewire cable the iPod froze (I have never had this specific problem until now).
    I went through the 5"Rs" and nothing helped. Now I have the same exact problem as I did with the first one and this new iPod is only 4 months old! I now have to go back to the genius bar and ask for another iPod. I paid $300 for this machine and it is unreliable. I am going to ask for my money back unless Apple can gauarantee either that this will not happen again or that they will repapi the iPod for as long as I have it if this problem occurs again. I am tempted to use a different brand of mp3 player.
    Why is this happening? The discussion boards don't help. I've read so many complaints of the same problem but no one seems to have had the problem occur twice! - and now one has stated the events prior to the problems. Is this a permanent problem with the clickwheel? Did Apple know about this when they released it to the public? Is Apple doing anything to fix the problem? Will there be a recall? WIll Apple refund or replace every single iPod clickwheel with new reliable ones? I believe this is a serious problem that needs immediate attention. I will go to the apple store...again.. but have asked Apple to file my complaint. I have sent this complaint to Apple online and will be sending a copy to Apple's corporate offices as well.
    I would love to ask everyone and anyone to reply to this message if you have had the same permanent problem with your iPod Clickwheel - it freezes, is not recognized by the computer, does not appear in iTunes, the desktop, or the disk utility, when connecting via Firewire or USB the iPod screen displays "Do Not Diconnect" but never changes, 5 R's do not work, and after speaking to a genius bar Apple representative or apple care technician you are told that the only solution is to have the iPod replaced. Pleas state if the amount of times this problem has occured and if it has occured with multiple iPod Clickwheels.
    Thank you.

    never mind

  • Have you tried your iPhoto 5 DVD backups with iPhoto 6?

    Hi,
    Have you tried your iPhoto 5 DVD backups with iPhoto 6?
    When I upgraded to iPhoto 5 I had to rebuild all my previous iPhoto 4 backups to the new version. It took hours and I had to re-burn the DVDs in the new format.
    Thanks,
    -meny

    Hi Lori,
    I meant a CD or DVD burned from within iPhoto 5.
    If you made such CD/DVD in iPhoto 4 and opened it in iPhoto 5, the library had to be rebuilt. This took up to 15 minutes.
    If iPhoto 6 can open iPhoto 5 libraries without a need to rebuild, that's great news!
    -meny

  • How do I retrieve my purchased songs and playlists from my iTunes account? I have just had to replace my hard drive and have lost pretty much everything!

    How do I retrieve my purchased songs and playlists from my iTunes account? I have just had to replace my hard drive and have lost pretty much everything!

    You can redownload your iTunes store purchases, but you'll need a backup to recover the playlists.

  • I am losing battery time so fast I have to charge phone everyday under light use. Fast battery erin started after loading latest IOS version 7.1. What is fix?

    I am losing battery time so fast I have to charge phone everyday under light use. Fast battery erin started after loading latest IOS version 7.1. What is fix?

    Charging a smartphone on a daily basis has pretty much been par for the course for 7 years now unless you just don't use it at all...
    Maybe you could clarify just how much it's draining and with what kind of usage...
    Look at Settings>General>Usage... scroll down and look at the statistics for usage and standby. Keep track of this for a day or so.

  • I have just had a replacement IPad as the camera stopped working. Now the new iPad won't recognise my aol e mail for face time as well as my apple id. I have tried adding as a second e mail, but it says already in use

    I have just had a replacement iPad as the camera stopped working.
    Now the new iPad won't receive FaceTime calls at my aol.com email.
    If I try to add it as a FaceTime address it just says email address already in use.
    I guess it is still linked to the old iPad in some way
    Any suggestions? The old I pad is wiped and back in the store

    This Apple article should be able to help ya out -> iOS: FaceTime is 'Unable to verify email because it is in use'

  • Blackberry - have you lost your Corporate mind?

    I bought the Classic, brilliant phone (but still have a favourite spot for my Bold 9780), it does Blackberry Security in spades. Well done Blackberry! Now, not being a great one for multiple apps I havent bothered too much up until now, the legacy ones that I thought I should use are still there. I decided to dip my toe in the Amazon App to access some of these "brilliant apps" that are not available for BB10 natively but are supplied by Amazon Store. Now then, before even using Amazon Store - its demanding access to everything on my phone and on the Cloud! Have you lost your Corporate Mind? The most security conscious phone and operating system manufacturer on the planet, and you "do a deal" with someone demanding that level of information just to access their storefront? Its exactly like going in to buy a newspaper and the store clerk reads your mail in your pocket first - and thats before you buy a newspaper. Good grief Blackberry, what on earth were you thinking?

    Honestly, i will never install or use a preinstalled app that will demand so many permissions. Too risky. I use to use 1Mobile market for android apps on my Z10, but after that app was updated, it also asked for permissions to the microphone and camera for what they call "Data collection". No way.  But that was a third party android app store. Probably much much less secure than the Amazon App store. If your phone does not have sensitive information on it on a daily basis, i would say use it, but if you do, stay away.

  • Have you received your A1 yet?

    Have you recieved your IdeaPad A1 yet?  If so:
    Which model did you order?
    When did you order it?

    Ordered my A1 on October 7. Got it yesterday about 3 PM local time in Az.
    So far, very good, other than the Op system is not what is listed on the Lenovo info page. Sue did come with a lot of app installed.
    Greg

  • Refunds: Who has applied? Have you changed your mind? Have you had a response?

    I have.
    On one hand this program is currently of no use to me, and I simply don't have time to learn to use it. The money isn't a big factor for me (my concern about the future is), but if I am not going to be using it, I figured I might as well get a refund.
    On the other hand I see a few nice little features which I might as well hang on to it for, and also, I can only hope, all the missing things that render it useless will come back... so I might as well hang on!
    Either way, I haven't heard a peep from Apple since I applied for my refund (by three different means) yesterday at about 16:00 GMT.
    Have you?

    Look what I just received in my inbox:
    Dear Nezih,
    Greeting from Apple iTunes Store Customer Support. I am Sridhar and I am glad to assist you today.
    Firstly, I would like to apologize for the delay in our response. This is certainly not the customary wait time for a reply from iTunes Store Customer Support. We have been experiencing higher than expected volumes of e-mail, and your patience is greatly appreciated.
    I'm sorry to learn that you purchased a app called "Final Cut Pro" and it is not working as you expected. I know how eager you are to have this issue resolved.
    I would like to inform you that I have reversed the charge for "Final Cut Pro," which I understand you purchased unintentionally. In three to five business days, a credit of £179.99 GBP should be posted to the credit card that appears on the receipt for that purchase.
    If you require further assistance, please do not hesitate to reply to this email and I will be more than happy to assist you further.
    I would like to inform you that a follow-up will be sent to you within 24 hours for verifying the issue is resolved.
    You are a valued iTunes Store customer, and your satisfaction is of the utmost importance. Have a great day!
    Sincerely,
    Sridhar
    iTunes Store Customer Support
    http://www.apple.com/support/itunes/ww/
    Please Note: I work Sunday, Monday, Tuesday, Wednesday and Saturday, 11AM-8PM CST
    Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
    Customer First Name : nezih
    Customer Last Name : ********
    email : *************
    Web Order # :
    Support Subject : iTunes Store Account and Billing
    Sub Issue : Billing Inquiries
    See additional info below
    OS version: Mac OS X 10.6.x
    Country: United Kingdom
    iTunes version: iTunes 10.3
    Apple ID:
    Specific request: I have an invoice question
    Details:
    179.00, Final cuts purchased customer doesn't feel it does what felt it should do.Would like to discuss a refund..
    TrackID: 15333402

  • Have you had trouble connecting to a WebDAV server over the Internet?

    When I create a Dreamweaver site that accesses files via
    WebDAV on a server that I have to reach across the Internet,
    Dreamweaver behaves very poorly and often cannot synchronize an
    entire site's files without failing.
    Have you experienced problems like this?

    Simple in the end.
    Set up a VPN Connection in Network
    Set up Connect to server using smb://IP Address

Maybe you are looking for