Battery recall? charging Tips Burnout

My charge tips keep burning out every two months i get new ones, i use the Kensington charger because its way cheaper than buying a new mac charger and i heard that there was a battery recall is this true? if so am i applicable because my computer gets so hot I cannot even rest it on my lap for an extended period of time...its bad. last but not least, could these two problems be related???

Hi, MonkeyRat, and welcome to Apple Discussions.
What is a "charge tip," please, and exactly what is happening to yours?
There is a battery exchange program for certain batteries within specific serial number ranges that were supplied as original equipment in Aluminum Powerbook G4s and some iBooks. No Titanium PB battery is eligible for replacement under that program.
https://support.apple.com/ibook_powerbook/batteryexchange/?
Using a third-party AC adapter might be part of your problem, but until your Powerbook is properly tested using a known-good Apple adapter, you won't know.
Using the PB on your lap, which is a pretty effective insulator, prevents it from dissipating heat as efficiently through its bottom panel as it's designed to do — when used as intended on a hard, flat surface, with airspace underneath it provided by its small rubber feet. Resting it directly on your lap or any other soft surface (an upholstered chair, a bed, etc.) is not only uncomfortably hot for you, but it actually makes the Powerbook run even hotter. Don't do it.

Similar Messages

Battery recall/charge?

My wife and I both have powerbooks and we sent in our information to get two replacement batterys. My questions is this... Apple suggests you take out your battery and just use the power cord to use your computer untill your new batterys arrive.
We both take out the batterys of our computers and plug them into a power cord but they will not boot up.. We have tryed two different power cords and different outlets.. what is the issue here? do we need to keep the powerbooks pluged in for a specific amount of time before they should work? to recharge the internal power system or something?
Thanks.

Have you tried taking out the battery when its booted? PowerBooks also have a small internal battery for changing batteries without a power adaptor nearby as long as the pb is asleep. When I close mine and take the battery out it sleeps for 5 minutes before the light goes out. On the later ones after the light has gone out it will do a resume like windows hibernation (called safe sleep)
You could try booting it with battery, closing the lid so it goes to sleep, then take the battery out (with power supply in and turned on) then see if its still on. And if its still on you could try a restart then shut down and see if it turns on after that?
Any PB should boot up fine with no battery as long as the power adaptor is plugged in. I had to do this while I had no battery and the 5 (or so depending on yours) minute of sleep time lets you close the PB and move somewhere else if wanted without having to shut down

Defective Battery from Battery Recall

To whom it may concern at Apple:
One of my old laptops ( 15" Powerbook G4 ) was one of the thousands affected in the last battery recall incident.
Like many other users I filled out the necessary forms and I got the "non defective" battery replacement on the mail just a few days later. (This was about 4 - 5 months ago).
I then started using the new battery instead of the recalled one. I was supposed to mail the first battery and I never did, I put it in the shipping box and I kept postponing it till I forgot about it.
I'm sure I'm not the first one, but today I am glad I didn't.
A few months ago I got a mac book pro, so I was going to sell my Powerbook, but I noticed that this "new non defective battery" stop re charging, just like that, quick it stopped working, I can't use my computer unless I leave it plugged to the charger or my previous "recalled battery" Now, keep in mind that I had this first battery (the recalled one) since I bought the computer almost 3 years ago (2 years and 10 months to be exact) and the battery still works perfect.
No big deal I thought, the $349 I have spent on the apple care extension program will bring me "peace of mind", so I went to my local Apple Store were after running a test on the battery in question the store technician told me that the battery can't be replaced if its over 300 cycles (this number was never voiced before until he told me that the battery had around 320 cycles.
So just in case, he decided to run a test on my other battery (the recalled one) which I brought to the store with the only intention to show that the computer worked perfect with that battery.
So this test came to the magic number of 500 cycles, and still works perfectly.
So just to remind you:
Old recalled battery:
Over 500 cycles: Almost 3 years in use: Working perfectly today.
New replacement battery:
A bit over 300 Cycles: 4 months of use: Currently not working.
Can someone explain to me how come the number of cycles is so close, yet the actual time of usage is clearly far apart?
Can you even reach 300 cycles in 4 months?
Let me state that I have never dropped the battery, it has not a single scratch on it, it looks brand new.
So now, I have to pay $125 for a battery that I received as a replacement of a "defective battery" (that still works perfectly) to replace this new "non defective battery that died on my in only 4 months, as a loyal Apple customer from many years (since 1995) I feel cheated, I feel abused and I find this to be unfair.
When I first bough the computer in question (brand new at the apple store) it had 1 dead pixel on the screen, 1 month later I realized that, and I took it to the store, they said "you need to have 7 dead pixels in order for us to repair your screen". Computer was under warranty, I bought it brand new, it was clearly a manufacturing mistake, and they said they cant help me, (I bought a refurbished laptop before that, with not a single problem, yet something new at the store (sold at a higher price) comes defective) how can something like this happen? I don't know, but you know what I counted it as my loss, and eat it. But I am tired of being pushed around, always that SKETCHY number (7 pixels, 300 cycles) there is always an excuse for the warranty not to work.
This is not about the money, (remember I have the "so called defective battery" still working perfectly), this is about principle.
My battery is defective you should either fix, it or replace it with one that works, that is what I have my extended warranty for.
I am extremely disappointed.

Hi, Miguel. You make a pretty good argument for yourself, but Apple isn't going to read it here. These are user-to-user forums, not user-to-Apple forums. You need to take this up with Applecare, and keep asking to have it escalated to the next level, if you're going to get anywhere with it.
It does seem highly improbable — but not impossible — that your new battery went through 300 charge cycles in 4 months. That would be about 2-1/2 cycles per day.

Why is the battery losing charge when not in use?

The last two times I have charged my iPad it has then lost charge by the time I use it again. For example, when I left for work this morning it was on 100% but 12 hours later it is on 60%. No apps were open and the cover was closed so I can't understand how this can happen.

The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

Do i need to drain the ipad battery before charging it in a wall outlet?

do i need to drain the ipad battery before charging it in a wall outlet?

You can charge at any time, but see link below about calibrating battery.
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

Battery not charging when plugged in

I have a Pavillion g6-1d11dx laptop and I have two problems (and I don’t know if they are related). First, I have been having trouble with the battery not charging while it is plugged in to the AC outlet. The battery icon in the systray currently says “40% available (plugged in, not charging)” and the percentage has been consistently going down over many weeks. Most recently, when I unplug it from the AC it no longer goes to battery reserve, it just loses power entirely (and when I plug it back in and turn on the power I get the “system was not shut down properly…” message).
Second, and I don’t know if this is related, but for several weeks the fan has been running, seemingly non-stop, especially overnight. I don’t know if it’s relevant, but I have a scheduled nightly (1 am) definitions update and full scan that usually takes about 2 to 2-1/2 hours. But my wife says no matter when she gets up in the middle of the night, the fan is always running, and the unit has been very hot. My wife has been concerned about a fire (though it's not a model listed in the recall). I downloaded a BIOS update from the HP website hoping that would help. The fan seems to have been running less, but hasn’t stopped entirely.
I wanted to see if I could detect any problems with the battery, so I went through all the suggested troubleshooting protocols listed on the HP website, but ran into a hitch when I tried to use the HP Support Assistant utility on the laptop. When it opens, the Support Assistant displays "An error occurred" (instead of "Support Assistant") in the window's title bar and the system variables ([Product Name], [Serial Number] and [Product Number]) listed in the Support Assistant status bar all say "Loading...", but never do load. When I go to the Maintain mode to check the battery status, it says "No pending action", and, as suggested on the HP website, I click the Refresh button (then, in the pop-up window that appears, I choose the “Check all updates, but install only important updates automatically” radio button, then click OK). But while the result page displays “Pass” on the checks for “Connect to HP servers” and “Preparing the action list”, it displays “Fail” on the checks for “Downloading updates”, “Gathering information” and “Analyzing your system”. Oddly, when I run the system check from te HP website, it DOES auto-detect my system info (Serial Number: 5CG21919LT; Product Number: B7S84UA).
I tried to open the HP Connection Manager utility, but I get the HPConnectionManager.exe fails to load ("Cannot load assembly: CaslShared, Version=3.5.1.1, Culture=neutral, PublicKeyToken=9c6f83d5b7f3d097. The application will now exit.").
Can someone tell me how to properly connect to HP to allow the utilities to do their diagnoses? And/or why my battery isn’t charging and I can’t get a system diagnostic?

I should note that this unit is pretty new: purchased in august 2012.

Battery stopped charging; won't run from battery

A couple of days ago, my computer stopped running from battery, and stopped charging the battery. I can see that the level is 67%, but that never goes up, and it shuts down if I unplug the power adapter.
Here is XBattery info:
Installed: Yes
Charging: No
Charger: Yes
Battery%: 67
Max. cap: 4.400Ah
Curr. cap: 2.271Ah
Charge: 1.534Ah
Voltage: 11.850V
Amperage: 0
Cycles: 680
Flags: 41000005
Anyone know how I can fix this?

I have the same issue with my Powerbook G4 15" Aluminum (battery not charging and clock not retaining date and time). A 3rd party warranty company is trying to say it's the rechargable battery but I think it's something to do wit hthe small battery located on a daughter board on the motherboard. Can anyone verify this or does this sound like a totally different issue?
The battery was replaced under the recall less than a year ago.
Thanks,
Bob

Can't Get the Battery to Charge on a Dell Inspiron 2200

After installing Arch on an old Dell Inspiron that was running WinXP the battery stopped charging. The power adapter and jack that commonly fail on Dells are both okay. I'm running XFCE4, shows 5% battery left. I don't think XFCE4 is misreporting how much charge the battery has because if I unplug the power source it reports battery critically low.
acpi -i shows:
Battery 0: Unknown, 5%
Battery 0: design capacity 4400mAh, last full capacity 4122 mAh = 93%
When I first noticed this I didn't think it could be software related, but then did a search and found that a few other archers had reported the same problem. BIOS shows a healthy battery. I tried one archer's suggestion to allow the battery charge in BIOS for a few minutes. If it's an arch setup issue, the battery would show that it's charging after several minutes. So it sat there for about 20 minutes and did not increase from a 5% charge. The battery is not bad, like I said, it was charging consitently when running WinXP a few days ago.

nd7rmn8 wrote:maybe dell was not consistent with the make of their chargers, all the ones ive seen have a center pin, but they definitely could have changed things. then again, maybe the center pin broke off. have you tried swapping chargers? that is if they are compatible.
They use different chargers. You can see the Inspiron in the image below that there's no center pin, and it was charging with WinXP, which is why I think it's an Arch issue. Perhaps there's a kernel module that needs to be loaded that will fix the issue? IDK, but I don't think it's hardware related. The charger tip does seem a bit worn though.
Dell XPS
Dell Inspiron

Endless Switching between Adapter and Battery/Not Charging

My battery is from fall of 2007 (I received it during the recall.)
The little battery icon on the top of the screen is endlessly flickering between the charging symbol and an almost dead battery symbol. If I open energy saver, it tells me that the computer is switching back and forth between the two power sources: my Power Adapter, and my battery, with my battery perpetually stuck at 1%. This seems to me to be more than just the battery not charging, but since my computer is indeed running off of the adapter, I wanted to see if perhaps this was just its way of telling me the battery is no longer charging. Also, any advice on getting the battery to hold something, at least for a little longer (my new job gives me a computer in August, so I'm just trying to stretch this one as much as possible.)
Thanks in advance!

BUMP -
I'm having a similar problem. Will keep scanning the older posts on this board, but:
I just replaced a lost MacAlly G4 Adapter with a new one (MacAlly). It charges the Powerbook when I leave the computer shut-down (so I'm not screwed ...), but when powered-up with the adapter plugged into the G4, the battery symbol alternates between the charging symbol & the battery status symbol - and slowly drains. The screen also dims & brightens.

Plugged in, battery no charging - Envy x360

We have an Envy x360, which has an internal battery that you cannot remove, or check to ensure it is seated properly without voiding the warranty.
We cannot currently use the laptop without it being plugged in, as it is showing "plugged in, battery not charging, 0%".
We have tried other charging cables. No luck.
We have tried unplugging it then holding down the power key to drain then restarting. No luck.
We have tried going to contol panel and removing the ACPI compliant battery control and restarting. No luck.
We are at wits end.
Any suggestions?
Thank you!

HI @GarrabS
Welcome to the HP Forums!
It is a terrific place to find answers and tips!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
How Do I Find My Model Number or Product Number?
I understand that you are unable to use your notebook if it is not connected. You get the message" plugged in battery not charging 0%"
You have tried removing the ACPI compliant battery control and restarting but there was no change.
Here are two links that may help.
Troubleshooting the notebook battery
Testing and Calibrating the Battery (Windows 8)
If the issue should remain please contact HP support.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Best of Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Battery Recall / New Battery is horrible!!!

I signed up for the battery recall for the MacBook Pro 15" and received the replacement battery the next day. The old battery would give me a charge for about 2.5 - 3 hours. On a full charge the new battery only gives me about 1:17 average. What can I do about this?
The only difference is that I upped the RAM from 1 GB to 2 GB.

Interesting to read so many mentions of problems with battery serial numbers.
According to Apple my fairly new MBP is entitled to a new battery as the Bat serial number ends with 75B.
When I fill in the on-line form I am told that my battery serial number is either in error or does not need replacement.
Does this mean that some batteries ending in 75B (and the others mentioned by Apple) do not need replacing.
My MPB has a battery life of only about 2 hours - which is about the same as my Xp laptop I have cursed for so long.
My former ivory iBook had a useful battery life of over 5 hours so what we now gain in speed and hype we lose in lap time.
Anyone else had similar probs?
MBP 1 GB
MBP 1GB Mac OS X (10.4.7)

Should new macbook battery be charged?

Just received new Macbook Pro today. Booklet indicates that the battery should be full-charged at arrival, but I can't even start the notebook...
Bad sign ?

Normally are carrying a charge when taken out of box, but don't panic.
Keep it switched off, plug it in. Does the charger light go green for a couple of seconds and then orange? If so it is charging. Give it a couple of hours (or perhaps a little longer). Has the charger light turned green? Even better sign - it is now fully charged.
Now try to start it up. If it still won't start - take it back.
If it does start, check  > About this Mac > More info > System Report > Power
Check battery condition, charge and cycles.
Use it on battery and see if it holds a charge. It depends on how you are using it but light use (word processing and bit of net surfing or similar) should give you 7 to 10 hours use. You can check the anticipated battery life by clicking the icon on the top taskbar.
Don't let the battery discharge fully. This is not good for the battery at all - try to recharge when it drops down to 15-20%
Plotinus Veritas has done a good article on looking after your MBP including tips on battery care:
https://discussions.apple.com/docs/DOC-6341

IPod shuffle charger tip stuck in the hole

Hi! I really need help on my iPod shuffle. So the thing is I've been trying to charge it several times, but it seems to be not charging.Later on, I figured out that the charger tip broke and it is stuck inside the charging hole. I was able to open my iPod shuffle but I can't find a way to get the charger tip out of the hole. It turned out that there was no other hole on the other side of the hole to push the charger tip out. Any ideas on how to get that out? Please and thankyou.
(front view)
(top view- has no hole)
(bottom view- with hole)

Is it stuck in the side of the iPad or in the wall charger.
Take it to an Apple Store. Maybe they can remove.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
It will be expensive if it needs repair or replacement.
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

The battery recall exchange

If you signed up to do the battery recall exchange and had received the email confirmation of your "order", but haven't actually had the battery show up yet (after 9-10 weeks?), is there any way to find out the status? How long have some people had to wait before getting theirs?
I live in a building where the postal people like to leave packages in the main downstairs lobby without even buzzing the apartment to see if someone is home first, as well as problems with DHL and packages that don't need to be signed for (being given to the wrong apartments and such). I have had many packages go missing, UPS seems to be the only really trustable carrier to deliver here (and it helps that I am friends with the regular driver).
So how long should I wait before I try to call and find out where it is/when it will be here? And what happens if someone else in my building managed to snag it? Will Apple start to call or write me about me not having sent in the old battery for the exchange after a certain amount of time? Will they charge me for it? I am starting to worry and get a little paranoid about it now, I usually can track and expect when a package is going to show up and then I can also keep an eye out for stuff that way, but with a time window of 2-4 months or so, it makes it much harder to do so.

Hi, and welcome to Apple Discussions.
I wouldn't wait if I were you. Why not give them a call?
http://www.apple.com/contact/phone_contacts.html

Is there a battery recall on 3rd Generation Nanos?

Is there a battery recall on the 3rd generation Nano? Mine's 9 months old, will play video for 35 minutes with full charge (from full depletion). It doesn't get much use, I heard that could cause problems also.

There is no recall but they do need to be "exercised", with a charge cycle at least monthly.
It is still in warranty, send it in or make a Genius Bar appointment at your closest Apple Store.

Battery recall? charging Tips Burnout

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