Battery replacement service request...

I did not realize I had not changed my email address to the current one I use now. I sent in a request to get the battery on my silver ipod mini replaced THEN changed my email address to my existing account. I can no longer access the old account but when I view the status on my repair (from the apple website) it says that it got my request. Is there anyway I can cancel the order and start over with the new email address or am I just stuck? Its been almost a month with no activity.

Welcome to Apple Discussions!
Call apple and see what they have to say...
http://www.apple.com/contact/phone_contacts.html
btabz

Similar Messages

  • Battery Replacement Service

    I have a first generation 10gb Ipod. The battery doesn't hold a charge well. If I send the Ipod in for the battery replacement service, will I get a new/used/refurbished Ipod exactly like my current one, or a more recent generation Ipod?
    Thanks,
    Mike

    Thanks for the response. I'm sure they don't still make 1st generation Ipods, how would they send me a new/used/refurb 1st gen Ipod?

  • IPod Battery Replacement Service Chan

    As of 7.8.05, Apple changed its iPod battery replacement service charge from $99 to $59.
    Darn.....now i feel some regret from getting a Zen Micro, seeing as how the only reason i bought it was cuz its battery was only $40.

    There is also a company named iPodResQ that for $64 will cover the cost of overnight shipping of your iPod, replacement of the battery and then overnight shipping back to you. This is well worth it. Having just bought an iPod one month ago, I don't plan on this service for at least two years or better. With this service you get your original back. If you opt to send it to Apple, they do NOT necessarily send you the same unit back.

  • Where should I take my ipod touch 4g for an official battery replacement service ?? btw I live in Jedddah, Saudi Arabia

    so where should I take it since I'm still new to ipod touches ?

    Check iZone Stores near you. They are the only Apple reseller I know. You may check on them for a battery replacement.

  • Apple's battery replacement service

    I have an old 1st generation iPod with a drained battery. If I sent it to Apple to replace the battery, will they send me back my same iPod, or a different one of the same generation? My iPod is in nice condition & I wouldn't want a scratched up one in exchange.

    Or you could save a lot of money and replace the battery yourself.
    [iPod battery on eBay|http://cgi.ebay.com/Battery-for-Apple-iPOD-1st-2nd-GEN-Generation-2200mAh_ W0QQitemZ300254877674QQihZ020QQcategoryZ48680QQssPageNameZWDVWQQrdZ1QQcmdZViewIt em]
    There are other sellers on eBay for batteries, so do a search yourself.
    Here is a useful guide for how to do it.
    http://www.ifixit.com/Guide/iPod/iPod-1st-Generation/90
    On the first and second gen iPods, the battery is physically huge (three times the size of any of the later hard drive iPods). You can get high-capacity battery that is better than the OEM battery and it will play continuously for 24 hours or more.

  • When doing a 'battery replacement' service, does apple replace it with the same quality Ipad? mine has 3G

    I learned Apple replaces the whole Ipad when you need a new battery(for a fee) but doesit replace it with the same specs? e.g. memory and 3G capabilities.

    You should get an exact replacement.
     Cheers, Tom

  • I want to pay apple for a battery replacement HOW?????

    Hello.
    My iphone 4S battery is useless.  It doesn't hold charge and falls from 50% to "off" instantly.
    I want to pay apple the £55 + shipping to get the battery replaced
    However doing this appears to be impossible.
    Apple say I cannot speak to them.
    O2 tell me to contact apple.
    Apples own online system that runs a system check simply tries to sell me flipping docks.
    HEEEELLLLLLLLLPPPPPPPPP

    Did you check this?
    What is iPhone Battery Replacement Service?
    If your iPhone requires service due to the battery's diminished ability to hold an electrical charge and it is not covered under Apple's warranty, an AppleCare product, or statutory consumer rights, Apple will service your iPhone for a service fee. Please see these simple pointers to maximizeiPhone battery life and lifespan.
    Note: Your iPhone is not eligible for Battery Replacement Service if the product has been damaged, for example, as result of an accident, liquid contact, disassembly, unauthorized service or unauthorized modifications, or if the product is not operating correctly as a result of a component failure. Please review Apple's Repair Terms and Conditions for further details.
    Apple's Limited Warranty and AppleCare product benefits are in addition to rights provided by the EU statutory warranty.Learn more.
    Back to top 
    How much does iPhone Battery Replacement Service cost?
    Service arranged through Apple costs £ 55.00. A £ 7.44 shipping fee will be added if this service requires shipping. All fees are in British Pound Sterling and include VAT.
    Back to top 
    How do I arrange iPhone Battery Replacement Service?
    Battery Replacement Service may be arranged through your carrier or Apple. Please do not send any accessories with your iPhone.
    copied from Apple - Support - Service Answer Center

  • HT1476 Is it possible to have an iPhone4 battery replaced?

    I have an iPhone4, and the charge lasts for about 30 minutes of web surfing.  Does Apple offer a battery replacement service for iPhone4?  I thought it did, but then the links were for iPods.
    Also, I'm considering switching to a Samsung phone in the future since it has a removable battery.  However, if iPhone5 offers a battery replacement service, then I would potentially buy another iPhone.  Does Apple offer a battery replacement service for iPhone5?

    Apple offers battery replacement for all the iPhones they support. For information and pricing, see the Battery Replacement section here:
    http://www.apple.com/support/iphone/service/faq/
    Regards.

  • What is the stores with IPhone battery replacement in South Africa?

    Hi there, I sent my Apple phone in to have the battery replaced and was told I must buy a refurbished phone at the cost of R1695.00 as the battery cannot be replaced by anyone in South Africa.  Is this true? 

    Battery Replacement Service
    If your iPhone requires service due to the battery’s diminished ability to hold an electrical charge and it is not covered under Apple's warranty or statutory consumer rights, please contact your carrier.
    This is a quote from
    the Service Answer Centre page for SA
    see here and pick SA from drop down country menu
    http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iph one

  • Can my Ipad 3 have a battery replacement outside the country?

    My Ipad 3 has a battery weared. It turns off when the battery drops to 80%. I plan go to Apple Store to have a battery replacement. But i purchased my Ipad in US and now I am in France. Is it possible to have this kind of replacement?
    P/S: My Ipad is out of warranty 1 month ago

    The fact that you bought it in the U.S. should not make any difference at all. I'm not so sure that they can replace your battery in an Apple Store, typically you have to send the device to Apple in order to have the battery replaced. You are supposed to contact them via the link here.
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
    Change it To France in the upper left and then read the part about Battery Replacement. This is copied from that website.
    Battery Replacement
    Expand All | Collapse All
    What is iPad Battery Replacement Service?
    If your iPad requires service due to the battery's diminished ability to hold an electrical charge and it is not covered by Apple's one year limited warranty, the AppleCare Protection Plan, or statutory consumer rights, Apple will replace your iPad for a service fee. Please see these simple pointers to maximize iPad battery lifespan and battery life.
    Note: Your iPad is not eligible for Battery Replacement Service if the product has been damaged, for example, as result of an accident, disassembly, or unauthorized modifications, or if the product is not operating correctly as a result of a component failure. Apple may run a diagnostic test to determine whether your iPad qualifies. Please review Apple's Repair Terms and Conditions for further details.
    Apple's Limited Warranty and AppleCare Protection Plan benefits are in addition to rights provided by the EU statutory warranty. For details, click here.
    Back to top
    How much does iPad Battery Replacement Service cost?
    Service arranged through Apple costs 99 €. A 11,96 € shipping and handling fee will be added if this serivce requires shipping. All fees are in euros and include VAT.
    Back to top
    How do I arrange iPad Battery Replacement Service?
    Battery replacement service may be arranged through Apple. Please do not send any accessories with your iPad.
    Back to top
    Will the data on my iPad be preserved?
    No, during the service process all data on your iPad will be erased. Before obtaining service, it is important to back up your data using iCloud or iTunes. Apple is not responsible for the loss of information while servicing your iPad and does not offer any data transfer service.
    Following service your replacement iPad may have a newer operating system (iOS) version and you will need torestore your data using the method used to back it up (iCloud or iTunes). As a result, you may also need to update your App Store applications to ensure compatibility with the newer iOS. If you experience a problem with an application purchased from the App Store, check iTunes to see if an update is available or contact the application vendor directly.
    Back to top
    How long will it take to receive my replacement iPad?
    If you arrange service through Apple, you can expect service to be completed within approximately five business days from the time you send your iPad to Apple.
    Back to top

  • Battery replaced at Fashion Show Mall, Las Vegas

    Hi, I have a MacBook Air and active protection plan.
    My mac shows "Service Battery". I've searched for the support on this site and it suggested I should bring the mac to any apple store for battery replaced service and I did.
    I took my mac to an Authorised local service provider in Bangkok to replace the battery. The technician said I had to leave macbook with him for 2 weeks because there's no spared battery in stock. He needed to order it from Singapore. This is not good solution for me at all because I need to use my mac at work everyday and I don't have any spared pc. 
    I've read that Apple provide global warranty, that 's really excellent choice for me because I just plan to go to Las Vegas in 2 weeks and I think I'll have it replaced at The Fashion Show Mall there. I wonder how long do I have to wait for the battery replaced? Does the shop already have the battery in the stock?

    Without contacting them, no one can give you a definitive answer.
    This from Finder Help.  Note that Service battery is not a dire situation and you still may keep using your MBA.
    Ciao.

  • IPad Air battery replacement.

    Realizing that this is an issue for the future.  Do we anticipate that Apple will support the eventual replacement for a fee, when the battery of the iPad Air wears out.  I have read about how difficult it will be to DIY.  This info might have a bearing on whether to get one or not.

    No reason to think that Apple will not offer battery replacement service for the iPad Air.
    See this for more info...http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad

  • Is it possible to request Express Replacement Service (out of warranty) through the online support?

    I fell in a river with my iPhone 4S in pocket and after trying the various tips for drying it out, etc, it will not turn back on at all and it is pretty clear it is kaput. I have determined my best option is to send it in to Apple for an out of warranty replacement, and I would really like to pay for the Express Replacement Service so I can get a new one ASAP (I live nowhere near an Apple Store, so that is not an option), but I do not see anywhere to request this through the online support method. Anyone know how one can request ERS online? I would just call in to request it, but I can't do that without a working phone.

    If it has been less than 12 months, the "Deauthorize All" command will be grayed out.  However, if you contact iTunes Customer Service, they can enable it for you.
    Do not start a new account unless you really need it.
    And yes, going forward, deauthorize a computer before doing any work on it.  If the computer is working and accessible, you can authorize/deauthorize it as often as you wish. 

  • Service request? how long to replace?

    After talking to customer service I filled out the service request form. Now on the status page it says "item shipped".
    Anyone know how if there is a tracking link or how long it'll take? Also aren't they supposed to send me a box to return my nano before they ship me a replacement?

    yes, they will send you a box to send back your unit
    you should the box in 1-2 days (depending on your location)

  • Battery Replacement with the Online Service

    I was using the apple online service assistant to order a battery replacement for my 80 gig iPod Classic because it no longer holds its charge for as long as I would like it to. I got to this page and got stuck:
    http://i47.tinypic.com/2vkx89s.jpg
    Despite there being a choice above saying that my problem is with the battery, there is no option that lets me say that I specifically want the battery replaced. What should I do?
    Additionally, when looking at the repair prices page, I saw that there were two values for everything- the repair price and the battery. Just to make sure, I only need to pay the battery replacement price if I just want to replace the battery right?

    Can anyone help me?

Maybe you are looking for