Is it possible to request Express Replacement Service (out of warranty) through the online support?

I fell in a river with my iPhone 4S in pocket and after trying the various tips for drying it out, etc, it will not turn back on at all and it is pretty clear it is kaput. I have determined my best option is to send it in to Apple for an out of warranty replacement, and I would really like to pay for the Express Replacement Service so I can get a new one ASAP (I live nowhere near an Apple Store, so that is not an option), but I do not see anywhere to request this through the online support method. Anyone know how one can request ERS online? I would just call in to request it, but I can't do that without a working phone.

If it has been less than 12 months, the "Deauthorize All" command will be grayed out. However, if you contact iTunes Customer Service, they can enable it for you.
Do not start a new account unless you really need it.
And yes, going forward, deauthorize a computer before doing any work on it. If the computer is working and accessible, you can authorize/deauthorize it as often as you wish.

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What is 'Express Replacement Service'?

What is 'Express Replacement Service' and is it worth it?

See this -> Apple - Support - Service Answer Center
My iPhone is under warranty or covered by an AppleCare product...
How much will it cost me to set up Express Replacement Service?
When you request Express Replacement Service, Apple places a reserve on your credit card for the Replacement Value of a new iPhone. This covers any damage to or loss of your iPhone that is not covered by Apple’s warranty or an AppleCare product and/or other payments that may be due. If the replacement of your iPhone is determined to be covered by Apple’s Limited Warranty for iPhone, you will only pay the ERS Fee shown in the table below. This fee is waived if your iPhone is covered by an AppleCare product.
iPhone 5s
ERS Fee
Late Fee
Replacement Value
16GB
NZ$ 55
NZ$ 325
NZ$ 1,049
32GB
NZ$ 400
NZ$ 1,199
64GB
NZ$ 475
NZ$ 1,349
iPhone 5c
16GB
NZ$ 55
NZ$ 250
NZ$ 899
32GB
NZ$ 325
NZ$ 1,049
iPhone 5
16GB
NZ$ 55
NZ$ 250
NZ$ 899
32GB
NZ$ 325
NZ$ 1,049
64GB
NZ$ 400
NZ$ 1,199
iPhone 4s
8GB
NZ$ 55
NZ$ 180
NZ$ 649
16GB
NZ$ 245
NZ$ 779
32GB
NZ$ 380
NZ$ 1,049
64GB
NZ$ 455
NZ$ 1,199
iPhone 4
8GB
NZ$ 55
NZ$ 190
NZ$ 599
16GB
NZ$ 365
NZ$ 949
32GB
NZ$ 415
NZ$ 1,049
iPhone 3GS
8GB
NZ$ 55
NZ$ 190
NZ$ 599
16GB
NZ$ 401
NZ$ 1,021
32GB
NZ$ 452
NZ$ 1,123
iPhone 3G
8GB
NZ$ 55
NZ$ 376
NZ$ 971
16GB
NZ$ 435
NZ$ 1,089
All fees are in New Zealand dollars and include GST.

How do I submit an application for an Express Replacement Service with an Out of Warranty repair?

My iPhone has a cracked screen and a disloged homescreen button but has all of a sudden stopped working for longer than 10 minutes unless plugged into a power source. I have reasearched and would like to have it replaced under the Express Replacement Service for an Out of Warranty repair. I can't however, locate the page to apply for this service? Can someone PLEASE help me?

http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

Concerning the express replacement service, i was wondering if i had to personally drop off my old iphone at a nearby apple store or can a freind do it for me?

since the nearest apple store is a couple hours drive, i was wondering if i had to personally drop off my iphone for the express replacement service or if a friend could do it for me in my place if they were in the area?
thank you

Express replacement is generally handled through the mail. They ship you a phone and a box and you send the old one back. However, you can also take the old phone to the Apple store and they can replace it in the store. That would be much easier and less expensive than the express service unless it is that much trouble for you to drive to the Apple store.

The requested feature DSC-Service is not found on the target machine.

Hi,
I'm trying to create a DSC Pull Server with a 2008 R2 SP1 Virtual Machine,
While many of the forums and tutorials have helped, particularly https ://www .google.com/url?url=https://davewyatt.wordpress.com/2014/06/07/how-to-install-a-dsc-pull-server-on-windows-2008-r2/&rct=j&frm=1&q=&esrc=s&sa=U&ei=7BavVKvxMIHEmAWDjoLwBQ&ved=0CBQQFjAA&usg=AFQjCNEUHC8QBHfNgChYXnMQe87rXrHz1g
after installing all of these modules and moving on to later tutorials I'm experiencing an error every time I try to run a pull server configuration scrpit.
After running the script found here: http://www .systemcentercentral.com/day-1-intro-to-powershell-dsc-and-configuring-your-first-pull-server
I then trid to execute that code on the localhost,
it came up with this error:
PowerShell provider MSFT_RoleResource failed to execute Test-TargetResource functionality with error
message: The requested feature DSC-Service is not found on the target machine.
+ CategoryInfo : InvalidOperation: (:) [], CimException
+ FullyQualifiedErrorId : ProviderOperationExecutionFailure
+ PSComputerName : localhost
Please Help, I cannot find the DSC-Service Module, and while some scripts have allowed and Pull Server to be created, they do not function peroperly because of this error.
Thanks a lot.
P.S. due to this being a 2008 R2 SP1 machine When then running the command: Add-WindowsFeature DSC-Server (As has been suggested by a lot of soureces) This error Will Come up:
Add-WindowsFeature : ArgumentNotValid: Invalid role, role service, or feature: 'DSC-Service'. The name was
not found.
At line:1 char:1
+ Add-WindowsFeature
+ ~~~~~~~~~~~~~~~~~~
+ CategoryInfo : InvalidData: (:) [Add-WindowsFeature], Exception
+ FullyQualifiedErrorId : NameDoesNotExist,Microsoft.Windows.ServerManager.Commands.AddWindowsFeatureComm
and

Hi Anna,
I'm in the same situation as Nathys.
I tried everything you indicated. However, it still does not work. I got the same error:
PowerShell provider MSFT_RoleResource failed to execute Test-TargetResource functionality with error message: The requested feature DSC-Service is not found on the
target machine.
    + CategoryInfo          : InvalidOperation: (:) [], CimException
    + FullyQualifiedErrorId : ProviderOperationExecutionFailure
    + PSComputerName        : devops-01
The SendConfigurationApply function did not succeed.
    + CategoryInfo          : NotSpecified: (root/Microsoft/...gurationManager:String) [], CimException
    + FullyQualifiedErrorId : MI RESULT 1
    + PSComputerName        : devops-01
PS C:\Workspace\dsc> dism /online /Enable-Feature /FeatureName:DSC-Service
Deployment Image Servicing and Management tool
Version: 6.1.7600.16385
Image Version: 6.1.7600.16385
Enabling feature(s)
[==========================100.0%==========================]
The operation completed successfully.
I have restarted the computer, but it still does not work.

I bought Logitech speakers through the online apple stor and they are faulty! Who do I contact to get a replacement!!!!

I bought Logitech speakers through the online apple stor and they are faulty! Who do I contact to get a replacement!!!!

To amplify on roamingnome's response, the Apple warranty and Apple service are available only in the country of original purchase. And if you have a third-party open the phone in India (or anywhere), Apple will not provide service, even if it is returned to the US.

Has anyone had success with Apple replacing their iPhone 4 [out-of-warranty] concerning the stuck power button?

Has anyone had success with Apple replacing their iPhone 4 [out-of-warranty] concerning the stuck power button?

For $149 they will do an out-of-warranty replacement.

Yesterday I purchased a new ipod classic to replace one that had worn out. The price was $179. I wonder if I am eligible for the extended warranty for $59. Can't seem to navigate through the apple support option to get answer. Anyone know?

yesterday I purchased a new ipod classic to replace one that had worn out. The price was $179. I wonder if I am eligible for the extended warranty for $59. Can't seem to navigate through the apple support option to get answer. Anyone know?

Put in the serial number but was not offered an extended apple care plan. I guess if you purchase a new one because your old one is out of warranty you get a deal for $179 but you don't get a chance for an extended warranty. You don't get a new box or earbuds, just a brand new iPod. Good deal but since my first died under warranty, got a new one for free, second one I smashed the screen and got a new one for (I don't remember) and now the hard drive went and I paid $179 for a new one, I was hoping to get an extended warranty. But I guess not...
Thank you!

Express Replacement Service question.

After ringing AppleCare regarding an issue I've been having with my iPhone 4S for the past week, I've booked an Express Replacement for my iPhone.
The problem I've been having is that my home button will sporadically stop working, "miss" clicks or register one click as two, and vice versa.
The issue is intermittent, and doesn't happen ALL of the time, but it becomes bothersome to the point that I know there's a problem that needs to be fixed.
What will happen if Apple can't replicate the issue (which is the complication with these intermittent issues). Will Apple charge me the replacement fee? I've mentioned to the person on the phone that the issue is indeed an intermittent and sporadic issue and he agreed that it needs servicing. There is no physical damage to the iPhone. It's been in a protective case from day one, screen protectors etc. And never been dropped or exposed to liquids, dirt, or excessive dust.
Cheers,
Aidan.

You can activate the phone by dialing *228 and following the instructions. You will need to know the last 4 digits of the account holder's social security number or the account password. A warranty replacement phone from Apple will have no affect on your contract. Your phone number will be the same.
If you have trouble activating the phone yourself, take it to your local Verizon Store or call 800-922-0204.
Best of luck.

I cant find the iphone Express Replacement Service page ?

Hi i need to send my iphone 5 to apple as its playing up bigtime, im looking for the iphone express replacment page i cant seem to find it can anyone guide me ? i did find it once it where you put in your iphone serial number from there ut ask you what issue you have but that was 6 months ago i did that ? Thanks

TH30RY wrote:
Hi i need to send my iphone 5 to apple as its playing up bigtime, im looking for the iphone express replacment page
-> https://expresslane.apple.com/GetproductgroupList.action
-> http://support.apple.com/kb/index?page=servicefaq&geo=united_states&product=ipho ne

Where do I go to select express replacement service?

I just bought applecare so I could do this, how can I get express replacement?

Call AppleCare: 800-275-2273.

Can I get a replacement on out of warranty in-ear headphones

Hi,
In 2008 I bought some apple in-ear headphones using the online apple store, about 9 months later the connection at the remote broke (apple knows it's an issue and reinforced newer versions). I took it to an apple store and they said: "due to the delicate nature of headphones they're not covered in the warranty". I then went the next day and they were instantly replaced.
I used them for about a year but then got some over ear headphones so my in-ears were only used on planes, car journeys etc. As such, they can remain in their apple supplied plastic case for weeks on end.
Over time, the rubber joint at the headphone end and at the jack end have started to crack and eventually the headphone rubbers came off, this however did not affect the performance.
Recently, I removed them from the case to find that the left headphone was not working and if I wiggled the jack end of the cable, it would crackle a bit and play some music quietly.
Obviously, these are out of the promoted one year warranty but is it possible that apple would still replace them?
I still have the box and all the contents but unfortunately no receipt. (Should be connected to my account though).
If a serial is needed I've heard other devices can be used, eg: my 4S.
Thanks for any help
Jack

You can look this up yourself
http://www.apple.com/support/service/

How i can replace my out of warranty phone 4.

I have bought my Iphone 4 in France , approximately 2 years ago, during all this time i broke front glass, also i have some problems with it. What should i do? Can i replace it in France with surcharge?

What should i do , if near my city Apple store is absent ? I bought my phone under the contract ! At this moment I am in Toulouse, here i have only some other apple stores(some kind of them) , i can't make an appointment in these shops through the Internet. Can I exchange my phone in local shops ? Or can I exchange it from the operator at which I bought phone?

The cost of replaceing a cracked glass face through the Apple Store

What the you know what APPLE!
I accidentally dropped my iPhone in my driveway yesterday, only to pick it up and discover that the face had been cracked. So I figure know big deal, surely this can't cost that much to get replaced, after all it is the most susceptible thing to break on this phone with a LARGE GLASS SCREEN ON THE FRONT OF IT!
So, I stroll into my local Apple store and speak with one of the technical service reps on the floor who informs me that the replacement price for the glass is going to be $199. With sticker shock, I said $199! Your kidding me right! That's what I paid to buy the phone.
So, then I asked, how long the repair usually takes? The person tells me about 15 minutes. This makes me even more upset!
My question is how can Apple, fully knowing that this is probably going to be the number one hardware claim on this device, try to charge the consumer $200 for a thin piece of glass! It didn't even cost me that much to get a new windshield for my car!!!
Come on people, think, think!!!
I will not be buying another iPhone until they can come up with something a little more durable, maybe a plastic screen that doesn't crack! I think you need to go back to the drawing board boys and girls, or at least come up with a more reasonable price for glass replacement.

http://www.drcellphone.com/

Replace ipad out of warranty

Hi, my ipad 1 is beyond repair and this has been confirmed by an Apple partner.
I understand that because Apple dont repair that for a fee I can send this ipad to apple and get a like for like model.
How do I do this please? Can I do it direct or do I need to go through an apple shop/authorised partner? What is the cost and do I ned any of the orignal paperwork?
Andy

The iPad 1 and 2 are the same price, $249 in the US, £206.44 here in the UK (it's the same price whichever model iPad 1 it is).
US : http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
UK : http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
service request : https://expresslane.apple.com/Issues.action
You can also try typing in your iPad's serial number (it's on the back of the iPad) here, and that might give you a button to 'set up a repair'

Is it possible to request Express Replacement Service (out of warranty) through the online support?

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