BB Curve 8330 and Mac Mail on Browser/Internet

Hi there,
I wanted to access my MobileMe Mac mail using the BB browser. I received an error message telling to me enable Java which I then did. Still not able to access the website, www.me.com, keep getting error message. I then went into the settings and checked them for both the WAP and Internet browser portions, all now have check marks beside the Enable java feature.
Am I missing something? Is it possible that the java doesn't want to run on this Curve? Do I perhaps need to update the OS? What is the most recent version available and does it have to be downloaded from your carrier (Bell Mobility in my case).
Any advice or suggestions on how to correct this issue would be much appreciated. Thank you in hopeful anticipation.
L.

Welcme to the supprt frums
I don't have a MAC (yet - thinking about it) =-= I found this - not sure if it will help
http://na.blackberry.com/eng/services/desktop/mac.jsp
Nurse-Berry
Follow NurseBerry08 on Twitter

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Curve 8330 email & Mac Mail issue

I have a Curve 8330, about two years old. Service from VZW, and I am set up with BIS. My email account is from comcast.net. My laptop is a MacBook Pro and I use Mac Mail for my email program on that. I just changed over from using Entourage (by Microsoft) for Mac to Mac Mail as my default email. The day I did that I started receiving (on my Curve) emails from Nov. 2009. That corrected when I had Verizon delete my email account and re-establish it. Then just today I received some duplicate emails of what I had already received earlier in the day. NOTE: Neither the old emails nor the duplicates showed up on the laptop, using the same email address. The duplications have not happened since noon today. VZW CSR went into the BIS website to establish my account and I just validated that. THE Question remaining (besides what caused the old emails and the duplication) IS: when I receive emails on the laptop Mail first, they show up BOLD (as unread), within seconds of the same email coming into the Bb Curve, the email on the laptop goes to Un-Bold as in Read already. That never happened in Entourage. What's up with that?

The issue with the duplication and old email is probably due to the messages being left on the mail server, and when you changed mail programs it downloaded them all again. This somehow made these messages look like new email to the BlackBerry Internet Service, so it downloaded them to the device again.
As for the read and unread status changes, I have a few questions. Do you have your email account setup in your Mac Mail as IMAP or POP? Also do you know if your email account is setup to use IMAP or POP on the BlackBerry Internet Service?
Hope this helps.

Downloading of emails via webmail, iPhone and Mac Mail

I currently access emails from my ISP via three avenues. I use webmail when I'm in the office, iPhone on the go and Mac Mail at home. However, I will end up seeing the same emails three times. Even after deleting unwanted emails from my webmail, they will still appear in iPhone and Mac Mail when I access emails and vice versa. Has this anything to do with the POP or IMAP settings? I have set my ISP email on iPhone and Mac Mail under POP. I have ever tried to change the POP to IMAP with same results.
Any advice? Thanks.

I am having the same issue.

Outlook and mac mail client attachements freeze, skype freeze

Hi all,
I am working in a company that many users have Macbooks Air and Pro. One specific user with a a Macbook air that has a clean install of Yosemite (not even a week ) started to have problems with the mac mail client attachements. Every time he tried to insert a file the mail client frozen and had to force quit. After a while i observe the same issue on Outlook mail client. At last after a reboot that he did to see if that gonna solve the problem then Skype started to freeze also and had to quit every time. So now, so far none of the above apps work as expected and the Skype doesn't work at all. It has to be noted here that we did the upgrade from Mavericks to Yosemite to solve the Skype issue that he had also for a couple months now and it wasn't resolved from Skype's support team( never answered). So for now we have again the same problem and and with a fresh install of Yosemite i am started to thinking about hardware issues or even broken drivers, code to Yosemite etc. The laptop has an encrypted SSD using Filevault, SEP, Office and Acrobat Reader nothing else.
Any thoughts to solve this issue?

Hi Brody,
Thank you for your answer, yes i did erase the hard drive and install Yosemite!! After a second call that i made with my client he said that first of all:
The problems of the Outlook and mac mail client attachements freeze started after he install Cisco VPN Anyconnect (I don't think that this has to do anything with the freezing) so he tried to remove this using Appcleaner. After this not only the Outlook and mac mail client attachements freeze problem was remaining but he saw that skype started to freeze also. No matter how many uninstall and install he made to the Skype, Skype continues to freeze. For the mail freeze i advise him to use the verify/repair disk permissions and so far that one solved. The remaining problem is the Skype Freeze so far. I also tried to remove the Skype following this https://support.skype.com/en/faq/FA12073/how-can-i-completely-uninstall-and-then -reinstall-skype-for-mac-os-x
so to avoid Appcleaner and still the problem persist even with older versions of Skype. I also create another profile account in Yosemite and Skype seemed to played well there. But i would need to solve in his account so to avoid any file transfer. Do you have any idea why that happened? Is it a file permissions problem? Corrupt/missing files in users profile? This one problem had in the past as i wrote in the previous comment and couldn't work at that time.
Any thought on that? What could be wrong?
Thanks

My Safari, Address Book and Mac Mail have stopped working.

Recently my Safari, Address book and Mac Mail have become unstable, I cannot edit or copy anything from my Address book, most of the time it'll stop responding before I can even view an address. My Safari keeps freezing and then crashing and I have to force quit, sometimes several times before it'll close. The Mac Mail won't do anything, it tries to download mail and then will sit there doing nothing, again sometimes I have to force quit several times before it'll actually quit.
I have run the extended hardware test and all is fine, I have reinstalled my OS and then restored my info from a backup and still it doesn't work. Can anyone shed any light on this?

Hi jen_bob,
My iMac is a trooper, so far this is the first time its played up - I have I pushed it too far?
I think you've just installed the wrong version of Safari, that's all. Safari 3.x is supposed to be for OS X 10.4 or 10.5 - according to your tag line you are using 10.3.9.
Assuming you are using 10.3.9, then the Safari install will have updated a few system frameworks that are used by other applications (such as Mail). In that case, the 'easiest' way to get things working again is to do an 'Archive & Install' and choose to preserve users and network settings.
http://support.apple.com/kb/HT1710

Blackberry Curve 8330 and Exchange Email??

Just got a Blackberry Curve 8330 and was hoping I could use it to get my corporate email. We are using Exchange SP2 behind an ISA 2006 firewall and OWA is using a self-signed certificate for SSL. When I attempt to setup this email on my Curve it can not connect to the Exchange server. I was told that the Blackberry could use OWA to connect, but I am guessing either the ISA server or the self-signed certificate for OWA is causing the problem. I really love the phone and don't want to have to swap it for something else because of this issue.

Ok, well first things first, Does your company have a Blackberry Enterprise Server with their exchange??
If they do, u need to have a Blackberry Enterprise plan on your service and you can connect straight to their BES/Exchange.
If they don't have a BB server, you will need to create a pop3 email to link to your device, and have your company forward all your exchange email to your pop3 email.
This is so large companys must 'pay' a few grand to host a Blackberry server and thus have the email all go through fine..
If your company does not wish to do this, you must sneak around it the 'Blackberry Internet Solution' way...
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~

HT4061 I did install the OS7 on my Ipad yesterday, and right now, while browsing internet with safari, the screen turned black, and no way to return to normal

I am lost: I did install iOS7 a couple of days ago, and right now, while browsing internet with Safari, the screen turned black suddenly, and I can't reactivate it anyway (buttons death, screen death)

Thank you very much!
During the minutes needed looking for help, I decided to put the magnetic cover on the screen again, and I connected the iPad to the charger. Whe I did uncover the iPad now for a try with your tip (hold sleep and home buttons for about 10 seconds), it came to life again.
Thank you.
Best regards,
Lorenzo

Unable to access webmail in browser and Mac Mail

I am a Mac convert from PC and I love my Macbook Pro with Retina display that came with Mountal Lion. Until recently after my visit overseas, I am neither able to access my ISPs webmail through Safari or Firefox on my laptop nor through Mac Mail app with unchanged settings provided by Road Runner, such as webmail.kc.rr.com, apop-server.kc.rr.com/smtp-server.kc.rr.com/110/25. Safari is too slow and hangs with connection errors for webmail. My ISPs id is my business id I use as I travel overseas constantly. I spent several hours and had my spouse call in local tech support and it is a pain having to call your spouse to login and forward email to a public email. Any help is appreciated as my ISP has been anything but helpful in resolving this issue blaming the OS.

Thanks for your reply, Sig. I spent over three hours with my ISPs support tech, deleted and added my account, and even rebuild was of no avail. From Terminal, I am able to ping and I get an IP address but when I try connecting to webmail server, the browser returns an connection error, in Mac Mail I get the following message,
"Unable to receive Mail -
There may be a problem with the mail server or network. Verify the settings for account “Road Runner” or try again.
The server returned the error: The connection to the server “pop-server.kc.rr.com” on port 110 timed out." The tech asked me to check with the local ISP who directed me to ask Road Runner to clear the block off SMTP port.
I have not used mail2web until now, but would give it a try if it resolves my issue. Thanks for your help and assistance.

Help: Syncing Curve 8330 with Mac OS 10.4!

Hi... I posted something months ago, but never got an answer -- and REALLY need to fix this!
Got Curve 8330s for my mother and myself in 08/2009 -- I have a PC, she has a Mac with OS 10.4 (Tiger). She has NEVER been able to sync her BB with her Mac. Pocket Mac didn't work, so she never got her contacts from her Yahoo account into her Curve, then DTM (finally) came out -- but since she doesn't have the right OS, we can't install that.
So...
1) Can we do anything, short of spending another $500 to upgrade her OS to Snow Leopard? (Oh yeah, she'd need to get more RAM at the same time to make that work... this just keeps getting better.)
2) Is DTM for Macs still wiping everyone's BlackBerrys? Has this been fixed? Or is this all a big waste of time?
Needless to say, we're both quite unhappy to have spent so much time and effort on this (I'm her de facto IT person), especially after purchasing the devices and contracts so recently. And I'm having my own issues over on the PC side.
We don't WANT iPhones. We LIKE Verizon, and love having each having a BB -- but as others have said, it would be nice to make them actually talk to our computers... and we can't shell out any more money at all right now.
Thanks in advance for your help! And how do we actually get RIM to do anything about this issue?

How did you come up with $500? Is your friend on an intel mac? If it is intel mac, the upgrade to SL is about $30. The cost of ram is <$100.
4.6.1.305 hybrid
Mac Pro 2X2.8 Quad SL

Preview and Mac Mail not working after upgraded to 10.4.11

Hello,
I just upgraded to 10.4 everything works fine, after I upgraded to 10.4.11, I find funny noice on my hard drive and preview, mac mail is not working. Trashing the preference is not working.
Urgent help please.
Thank you
Benny

There are no guarantees, but following this procedure when installing updates and upgrades on your Mac, or even re-installing them, will go a long way towards avoiding unpleasant after effects and ‘post-update stress disorder’.
It is also worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site. If your car runs on gasoline you would not want to fill the tank with diesel, so don’t try to install the PPC updater on an Intel Mac!
The 10.4.11 Combo Updater for PPC Macs is here: http://support.apple.com/downloads/MacOS_X_10_4_11_Combo_Update__PPC
And for Intel Macs: http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx10411comboupdat eintel.html
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.4.11 update here: http://support.apple.com/kb/TA24901?viewlocale=en_US
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.4.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.4.10 to 10.4.11. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 3.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
If you are updating Safari (or just have):
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very first thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari. Remember: Tiger up to 10.4.10 used Safari 2.0.4 or, if you downloaded it, Safari 3.0.3 beta. Safari 10.4.11 used Safari 3.0.4 which was not a beta. If Safari 3.1.2 on 10.4.11 is not the fastest browser you have ever used, then something is wrong!
Moreover, trying to revert to Safari 3.0.4 (or worse still, version 2) when running 10.4.11 or 10.5 can have repercussions, as Safari 3.1.1 uses a completely different webkit on which other applications like iChat, Mail and Dashboard Widgets etc also rely, and may entail you having to reinstall an earlier operating system.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party ad-on. Two such add-on that have been frequently mentioned here for causing such problems are Piclens and Pithhelmet. If you have them, trash them.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
• /Library/InputManagers
• ~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later).

Problem with exchange 2007 SP3 and mac mail app loading mails

Hi,
since a few days i am having a problem with mac's (using either the included mail app or outlooc 2011 for mac) syncing mails with my exchange server. both, mail and outlook) connect successfully to my excahnge 2007 sp3 rollup 14 server, but when
they start syncing mail they dont load any mails or only load the headers and keep saying loading (of body)
when i open the https://server/EWS/Exchange.asmx on the browser it asks for the user/pwd and lets me open the xml once, the next time it crashes.
in the eventlog i am getting the error that: a process for app-pool MSExchangeServicesAppPool couldnt respond to a ping. the event id is 5010.
all my microsoft outlook accounts, outlook web acces and the mail on mobile devices (iphone and android) work fine.
does anyone have an idea what could be the issue for this strange behavior?
thanks,
chris

Hi,
According to the error message, "a process for app-pool MSExchangeServicesAppPool couldnt respond to a ping. the event id is 5010", I find a related article for your reference:
Event ID 5010 — IIS Application Pool Availability
http://technet.microsoft.com/en-us/library/cc734991(v=WS.10).aspx
Please follow the article to check whether application pool has been started.
Additionally, I notice that you said "all my microsoft outlook accounts, outlook web acces and the mail on mobile devices (iphone and android) work fine.", please run following command to check whether parameter "EwsAllowMacOutlook"
value is True:
Get-CasMailbox | FL
If the parameter "EwsAllowMacOutlook" value is False, please set it to True via following command:
Set-CasMailbox -Identity FQDN -EwsAllowMacOutlook $True
If still not work, please contact MAC Support for help. For your convenience:
http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=Threads
Thanks
Mavis Huang
TechNet Community Support

Blackberry Curve 8330 and newest PocketMac software

I downloaded the newest PocketMac version 4.1.25 in hopes it would help with some of the problems that I have had with the syncing. I haven't installed it yet, because I can't find anywhere that it supports my Curve 8330. I don't want to make matters worse, but installing incorrect software. Does anyone know if it works with my phone?

Hi and welcome to the forums!
Breal,
I suggest you open a new thread in the blackberry's for MAC section.
You will have your own thread, more MSC oriented people will see it,
and therefore more input and a faster solution for you!
Got to the grey bar in the front page of the forum main page and
on the left side it says Open New Message,
Thanks,
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Cannot download blueyonder emails to both iPhone and Mac Mail

Up until very recently I was receiving blueyonder emails on both my Mac Mail app on my MacBook and on my iPhone.
Now the emails will only download to the device it hits first. So, if I receive emails on my iPhone overnight, they wont be received on my MacBook/Mac Mail app when I switch it on and vice versa.
It's a blueyonder (virgin media) email account using POP3.
Macbook is running Mac OS X 10.5.8
Iphone 3G running 3.1.2
Any ideas what to do to receive the emails on both devices?

Hi I had the same problem a couple of weeks ago. They have posted a solution on their website it's just hard to find!
All you have to do is in your phone mail settings you have to add "recent:" before your username (I've put it before address and description as well just incase)
so for example:
recent:[email protected]
here is the info from the website
How do I download mail to multiple POP email programs?
Important information for customers who download Virgin Media Mail using several email programs or on different computers or devices
To access your messages with multiple POP email programs, use recent mode in every client to make sure that all messages are made available, rather than only to the first client to access new mail. Recent mode fetches the last 30 days of mail, regardless of whether it's been sent to another POP client already.
To enable Recent mode, replace '[email protected]' in the Username field of your POP client settings with 'recent:[email protected]' and ensure that the Leave messages on server option in your POP client is enabled.
POP Download settings - keeping copies in your webmail inbox when you download messages to Outlook or other programs
By default, when messages are downloaded by Outlook Express or other email programs, Virgin Media Mail is set to keep Virgin Media Mail's copy in the Inbox. This means that we keep a copy in your webmail inbox so it can be accessed online via webmail, or by other email programs on different computers or mobile devices.
If you want to change this, you can go to Forwarding & POP/IMAP within Settings, and next to When messages are accessed with POP select one of these options in the drop-list:
- archive Virgin Media Mail's copy
- delete Virgin Media Mail's copy
If you chose to keep or archive Virgin Media Mail's copy, these messages will eventually fill up your mail quota, but remember that with Virgin Media Mail you do have lots of space.
Please note that some email programs may be set to delete your messages when they are downloaded, but the setting within Virgin Media Mail will override the options set in your email program.
hth

Cisco VPN client and mac mail

Hi all,
I wonder if someone can be more helpful than my uni IT department who take a minimum of a week to get you an IP address...
My new uni uses Cisco VPN client for connection to the Wi-Fi network. It all works great apart from one (very annoying problem):-my e-mail accounts in mac mail don't seem to be able to connect via the VPN. I have had both an IMAP and a POP server e-mail account work automatically wherever I connect in the world for over a year now-so its not the way I've set up the accounts.
Is there any way to get mac mail to "see" the VPN connection. If I have to physically plug-in my mac this seems a tad ridiculous when it works in every coffee shop with free wi-fi.
My uni are not helpful as they want people to use either outlook or better still log-on to their e-mail using the web. I don't even want to use their e-mail-what is the point when I move jobs again in a year. What I do currently is use an IMAP account from my last job which I've set to forward to my "e-mail for life" from my undergrad uni. I basically only give out my life e-mail address and this also goes on all my papers.
If I can't access this easily and sort all my mail in all the folders I've created to filter out things like facebook etc. I'm wondering what the point of mac mail is.

Yeah, that stuff normally works for me. Unfortunately this is a situation where you have to use an external Cisco VPN client software, whether you like it or not. Its this horrible clunky thing (which at least half works I guess). So its only like normal wi-fi in terms of selecting the network, then you have to open up this application and put in your log-in etc. Most of the settings on this client seem locked, so there isn't much I can do to configure it.
I've just got to my (temporary) accommodation which doesn't have wi-fi or VPN (just ethernet) and my mail is working again-so it must be the VPN. Goodness knows how it works with an iPod touch (interested in getting one but kind of pointless if I spend most of my time at work and it doesn't work...)
Thanks for your suggestions though!

Since maverick upgrade itunes keeps quiting and mac mail want let be change the font,

Since upgrade to 10.9 itunes keeps quiting and i cant change the front in mac mail
(is it just me or was this upgrade a waste of time)

Choose Preferences from the Finder menu, click on the General tab, and uncheck the box to open folders in a new tab.
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BB Curve 8330 and Mac Mail on Browser/Internet

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