BC Major Tax Issue - Retail, Wholesale, Manual orders

Hello,
I'm hoping someone might be able to shed some light on a tax issue with BC as I'm really loosing faith with Business Catalyst over this issue!!!
We sell retail, wholesale and do manual orders.
We sell retail where the price needs to be including tax.
We sell Wholesale where the price needs to be excluding tax.
As there is no tag that will show retail price including tax and wholesale price excluding tax we were told to use {tag_totalprice} on the products page to show pricing.
To get our website to work we were told to install {tag_shippingoptions,true,,} on the shopping cart.
We were told to have tax on retail products as GST
We were then told to make tax Not applicable on wholesale products so that the tax wouldn't be included in the price but assigned with the {tag_shippingoptions,true,,}  on the shopping cart.
This was all working fine until a wholesale customer rang to change their order and do another order.
if you change a manual wholesale order then it REMOVES the tax!
if a wholesale customer rings up to do an order and we can't see their password - we need to do it as a manual order as we can't login as them. Hence again no tax.
Really dissapointed in BC over this - does anyone have any solutions?
Would love any help

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            i_mvtit-stge_loc      = p_sloc.
            i_mvtit-stge_type     = i_resb-lgtyp.       "New
            i_mvtit-batch         = i_resb-charg.
            i_mvtit-orderid       = i_resb-aufnr.
            i_mvtit-spec_stock    = i_resb-sobkz.
            i_mvtit-entry_qnt     = i_resb-enmng.
            i_mvtit-entry_uom     = i_resb-erfme.
            i_mvtit-entry_uom_iso = i_resb-meins.       "New
            i_mvtit-wbs_elem      = v_frwbs.
            i_mvtit-move_type     = c_261.
            i_mvtit-mvt_ind       = 'F'.                "New
            i_mvtit-xstob         = c_x.
            i_mvtit-gr_rcpt       = i_resb-aufnr.       "New
            i_mvtit-reserv_no     = i_resb-rsnum.
            i_mvtit-res_item      = i_resb-rspos.
            APPEND i_mvtit.
    * HEADER ELEMENTS
            k_gmvt_code-gm_code    = c_03.
            k_gmvt_head-pstng_date = sy-datum.
            k_gmvt_head-doc_date   = sy-datum.
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            CALL FUNCTION 'BAPI_GOODSMVT_CREATE'
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                goodsmvt_header = k_gmvt_head
                goodsmvt_code   = k_gmvt_code
              TABLES
                goodsmvt_item   = i_mvtit
                return          = i_return.
            CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'
              EXPORTING
                wait = c_x.
            READ TABLE i_return INDEX 1.
            IF i_return-type EQ c_s.
              DELETE FROM zpsi7603_01 WHERE aufnr = i_resb-aufnr AND
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                                            rspos = i_resb-rspos.
            ENDIF.
    If i run above code for <b>Goods Issue</b> it is giving error can anybody tell me what changes i need to do to make it work.
    The <b>Error Message</b> i am getting is as below:
    <b>Qty and / or "delivery completed" ind. or final issue ind. are missing</b>
    <b>Error Number for the above is : 264.</b>
    Can anybody solve my issue.
    Any help will be appreciated.
    Thanks in advance.
    Thanks & Regards,
    Rayeez.

    Hi,
    Thanks boss.
    It is working now correctly.
    The issue is the  i_mvtit-XSTOB should be equal space in case of Goods issue while incase of Reversal it should be equal to X.
    Thanks for ur efforts.
    I had awarded you points.
    Thanks a lot.
    Thanks & Regards,
    Rayeez.

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