Benifits error message:The selected offer contains no plans

Question

Hi,
I need assistance from some one who has prior experience in Benefits module. I have finished customizing the health plans and have been trying to enroll an employee into the health plan.
However i get the message: The selected offer contains no plans under automatic offer .
I made sure that under customizing both the first and second program groupings contain health plans.
I would appreciate any assistance to why this message is appearing.
Note under SPRO: both Define benefits program and Define standard health selections show benefits plans for both groupings(Firs and second)
Thanks
Jason

Answer 1

Hi Jason
For Health Plans, they dont come in auto offer but they come based on adjustment reason like for eg. initial hiring, Marriage, Child Birth,
Based on these adjustment reasons it sees which all plan type are permitted and then according to t5ubu it will displays the health plans.
So when you hire an employee, you have to create his IT0378 (Adjustment Reason) and when you will go to HRBEN0001 it will show you that Adjustmentt reason and based on your configuration when you will select the reason and click on get offer it will show u the health plans.
The IMG path for configuration is
1. PM -> Benefits -> Benefits Adjustment Reasons -> Define Benefit Adjustment Groupings
In this step, you define adjustment groupings. These groupings allow you to specify different adjustment permissions for different groups of employees.
Example
Full-time employees are allowed to make changes to savings plan elections when they change positions within the organization. Other employees are not allowed to make changes.
Two adjustment groupings are defined:
FULL - Full-time employees
OTHR - All other employees
2. PM -> Benefits -> Benefits Adjustment Reasons -> Define Benefit Adjustment Reasons
In this step, you define adjustment reasons to control changes to employee enrollments according to company policy.
The adjustment reason types that you define here are assigned as subtypes of Adjustment Reasons records (infotype 0378) in HR Master Data. Since a record can only have one subtype, a new record must be created for every adjustment reason an employee experiences.
According to the adjustment concept, an employee can only make changes to her enrollments if he/she has an Adjustment Reasons record (infotype 0378) with the required adjustment reason as a subtype. The only exceptions to this are if changes are made during an open enrollment period or if an anytime adjustment reason is assigned to the plan type.
In addition to defining adjustment reasons for certain events that can trigger changes, you may also want to define a special adjustment reason to allow changes to plans at any time.
Example
An employee adopts a child and wants to include the child in her health plan coverage. The following adjustment reason is defined:
CHLD - New child
The employee is allowed to include the child in all health plans as a dependent, but must do so within 3 months of the adoption.
Recommendation
To ensure that the Adjustment Reasons infotype is created for any relevant changes, SAP recommends that, wherever possible, you include the Adjustment Reasons infotype in appropriate personnel actions in Personnel Administration. To do this, you should consider which of your personnel actions permits an adjustment to benefits, and assign the infotype to the associated info groups.
3. PM -> Benefits -> Benefits Adjustment Reasons -> Define Adjustment Permissions
In this section, you assign adjustment permissions to each benefit plan type for an adjustment reason and, if appropriate, an adjustment grouping that you have defined.
3.1  PM -> Benefits -> Benefits Adjustment Reasons -> Define Adjustment Permissions -> Health Plans
In this step, you define the changes permitted for all plans of this type. You do this for each combination of adjustment reason, adjustment grouping, and plan type.
Hope this will clarify your doubts and will resolve ur issue
Regards
Guds