Bill Increase

My bill increased $20 this month with no additional services, etc. We have continuing problems with the X1 system and now Conact wants another $20/month. I am actively looking at alternatives to their service.

I had the same situation. In December i signed a new 2 year contract with verizon, promising a 3 year price lock with a 2 year contract. A also recieved a email from Verizon confirming the price for month 1, months 2-24 and month 24-36. I just recieved a increase in my bill of 6 dollars for equiptment. Verizon now states that equiptment is not covered by price guarantess and the e mail I received was only an estimate. They are allowed to increase the price of equiptmentt whenever they want.

Similar Messages

My Bill Increased, Promised it would go back down by representative

I called last month when my bill jumped up $40. I talked to a representative who was very nice and told me my bill was able to go back down to what I was paying. I go and look at my bill for this month and it is $30 higher than she told me it would be. This is very frustrating and I am to the point if my bill will not be what you say it is, I just need to cancel my services. This is very frustrating because I cannot afford the increase. If you say you are going to do something, you should at least stick to it.

07/11/15 My bill increased for extended basic cable is $93. I've been a member for 10+ years and pay bill regularly each month. I can afford $40.00-$50.00 for the bill and have called and representative said because I was receiving $10.00 month credit on my account every month that I am not eligible for additional discount. What???? I am writing requesting discount so that the maximum of the cable service monthly bill to be reduced to $45.00. Thank you for your review and consideration. Crystal Smith in Md.

Bill increased - want to cancel

Monthly bill increased by $36 inc taxes). Not happy with monthly costs. Internet speeds not good and paying too much for basic TVs package. How do I cancel?

Katvchapman1-
I apologize for your troubles and we certainly do not want to lose you as a valued Comcast customer. I will be more than happy to look into this matter for you.

Bill Increase with No Explanation

I received my auto-pay notificaton that the bill for my services has gone up over $22. When I checked my statement, it gives me no clear explanation for the price increase. It is confusing and also incredibly frustrating to see my bill increase by nearly 50% with no clear explanation. It seems to be an incredibly high amount to pay for basic Internet services.

HD Preferred XF Bundle increased $ 25.00 per month without notification. I do need an explanation, after all it is my money I send to Comcast.

MY BILL INCREASED $60 IN A SINGLE MONTH ...

**FYI*** I AM POSTING THIS TO THE PUBLIC BOARD PER A VERIZON FORUM TEAM REP'S REQUEST *** THEY SAID I CAN'T SEND A PRIVATE MESSAGE, THAT A MODERATOR NEEDS TO ASSIGN IT TO A FORUM TEAM AGENT *** THANK YOU!! ***
My bill for standard/on-going monthly services has jumped $60 in a single month.
Below is a copy/paste directly from my Verizon Account page. As you can see, my monthly payment for services rendered has averaged in the $220's going back to Jan 2013. My on-line bill for the current monthly charges is $284.05. Please clarify
BEFORE YOU BEGIN YOUR REVIEW, PLEASE NOTE: My payments over the last 5 or 6 months do not match the monthly billed charges because there have been multiple charges billed in error to our account that I have been disputing going back to April. Verizon just recently approved removal all of the disputed charges and I received email confirmations showing the refunds were posted to my account. I have been deducting the disputed amounts before I paid my monthly bill, so the amounts below are an accurate average of our monthly services. The rep who called me to process the refunds indicated she would call me back in a few days to give me the correct total amount due on my account after all refunds had processed. I have yet to receive that call-back.
CURRENT ISSUE: I am trying to pay my correct charges in full now that all of the incorrectly billed charges have been removed/refunded. In order to do that ....
- I am requesting a detailed account of the the $50 increase in the current month's bill
... AND ...
- I am requesting confirmation of the total amount due to date on my account AFTER the refunds have been removed. .
Thank you in advance for your assistance.
Donna
{edited for privacy}
COPY/PASTE =
Payment History
Type Account Amount Sent Confirmation Posted
Others
$227.11
7/25/2013
7/25/2013
Others
$223.91
6/19/2013
6/19/2013
Others
$222.27
5/16/2013
5/16/2013
Others
$236.82
4/10/2013
4/10/2013
Others
$217.35
3/15/2013
3/15/2013
Others
$196.91
2/11/2013
2/11/2013
Others
$226.94
1/16/2013
1/16/2013
Others
$215.53
12/17/2012
12/17/2012
Others
$212.50
11/14/2012
11/14/2012
Others
$190.12
10/10/2012
10/10/2012

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

Bill increase AGAIN!!!

My bill has increased 189% in the last 41 months!
From $63.38 in March 2013 to $120.32 this bill (Aug 2015).
That's almost doubled for the same package (Blast Plus).Actually less channels (a few were dropped in the package by Comcast), same speed, same package plan!I'm headed down to the local office and having them disconnect.
Going with Century Link and a digital antenna. I'm done with Comcast!

Before you cancel your Comcast subscription, you could consider what we did. We now get great entertainment and internet while paying Comcast less than $50/month. Here's how we did it... http://www.dslreports.com/comment/1579/87352

Billing increase

i've contacted at&t uverse three times about the increase in my bill. i was told that an at&t representative would reach out to me about my issue and help resolve it. it is 10 days later and still no one from at&t has reached out to me. i'm very frustrated with the poor customer service.

You can send a private message to the escalation team at ATT Customer Care and someone will get in touch with you in two to three business days to help you get a resolution to your problems.
To check for their reply, click the little blue envelope.

Comcast Michigan Bill increases inexplicly

I have had comcast cable and internet since April, 2014.I did not change anything.In JUne, 2015, comcast bill went UP from $99 month to $111 month.Again, no changes, not part of special or promotional -- In July, 2015, comcast monthly bill is now $126.xx. This increase is a breach of the contract I have and it seems they usually do this as this is one of the common complaints (other than being the most revieled company in the whole country) about COMCAST. I geuss I will cancell service and go with the competitors (even though I was a happy, more or less customer). I am contacting my Senator and Representative, as well the the FCC to complain.(I but things and this is the ONLY COMPANY that raises prices at will for the sameservice they provided last month). No wonder everyone hates comcast. The Gov. needs to break them up li

Murph_10-
I am so sorry for the delay. I see that you have spoken with a representative already over the phone. Do you still need assistance?

Bill increased by $50 and the phone number is not letting me through.

I need to talk to someone about the $50 increase in my bill from last month, but everything I try to call customer service, they disconnect me as soon as I say I am calling about billing or canceling starz. That is ridiculous because they advertise that the service is 24/7, but apparently only if you are increasing the bill. I want to take care of this immediately.

If you mean the iPhone's passcode that locks the screen, see: http://support.apple.com/kb/HT1212.

Monthly billing increased by 56% with no explanation

Is your unexplained increase (56%) of my monthly billing by $93.38 an error or a mistaken belief that I will continue your "service" iregardless of the charges? I do not accept this amount being applied to my autopay account and expect an immediate resolution of this issue.

Dont expect resolution through the regular channels,Contact Tom Karinshaks office(ypu can find the email at bottom of his letter on Comcast web page.When I have any issues with Comcast I skip the regular CSRs,they are only there to upsell you and have no real power to change any billing errors.Contact Tom K and you can get immediate resolve.Good LuckP.S you can even negotiate a better price(I did and save 60.00 a month)

Bill increased from £30 to £50 (revert back to old...

My bill has just jumped £20. Im on unlimited broadband and all I use is broadband, no phone etc. Please can a mod help me resolve this. Im not paying that amount of money when I can get internet cheaper from another ISP. If this cant be resolved id like a MAC code so I can switch providers. Thank you. Shaun.

Is it possible your contract has expired and therefore your special deal has terminated and you are now on standard terms on a rolling monthly contract
i would either try live chat or renew your contract and get a new deal by phoning options team 0800800030 they ate uk based
live chat
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Bill increased again

My bill is getting higher and higher. I was told by a rep that there was a place on the website that I can view the different packages or take out and add ones to see if I can lower my bill. I was under the impression it will also have amounts. Where do i do that?

bill-to-high-
I am so sorry for the delay! I am sending you a private message so that we can discuss your billing concerns more freely.
At the top of each Forum page, you will see a small gray envelope icon. This icon will have a number next to it if you have any new messages waiting. To open a PM to read it, double click on the envelope. If you click on the white envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger.

Will my bill increase if I cancel all but one line on my family plan?

I would like to keep one line (a smartphone) on my family plan and cancel the other 3 lines (2 smartphones and one basic phone). The contract is up on the 3 lines I want to cancel at the end of October, but the contract isn't up for the one line I want to keep until December. If I cancel all but the one, will my bill go up/change to a single personal plan on the single line for the remainder of its contract length? I tried calling customer service and doing the online chat and couldn't get through to talk to an actual person. I'm getting ready to just jump ship and not keep any lines at this point.

Don't jump, rilobilly. We don't want to see you go! We do offer a Single Line Plan http://vz.to/1d0wrWV for only $60 per month with 2GB if you do decide to leave only one smartphone on your plan. What plan do you have now? What has you wanting to cancel so many of your lines? We want to help.
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

Are you serious???Really??? $9 charge for $1 surprise increase in bill that was paid days later???

ATT has had for a long time ongoing "bill creep". Now I get a $9 charge for a $1 surprise increase on monthly fee that I paid as soon as I discovered it!!!! I had automatic payments set up on my bank account for the originally agreed upon monthly charges. This is just so wrong. I will not waste an hour of my life (normal phone time whenever I have had to call ATT about anything in the past--also true of all my friends). I will try my best to find another provider that will honor its original agreement about monthly charges and not charge outrageous fees for setting up its customers. I left the home phone service a while back for "bill creep" (and am saving almost 90% on my bill) after being a customer for decades, so now I will leave Uverse for the same rotten reason as soon as I can find another provider. I truly HATE this company. Pat

So, you don't bother to check the monthly bill before the automatic payment is deducted? I seem to get an email each month listing the $ amt and when it is going to be charged to my CC.
Have to say it is on you for not doing that, not ATT for increasing your bill $1. Generally bills increase in the Feb billing, not any other month.
Chris
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Bill keeps increasing

My bill increases every month. This month my DVR service fee increased as well as the broadcast TV fee. A new regional sports fee appeared this month. I have changed nothing. How can I make this stop?

Hello amyh10,
I am sorry for the delay.At Comcast, we are committed to constantly improving your entertainment and communications experience, and we continue to invest in making your services even better. As we make these and other investments, we periodically need to adjust prices due to increases we incur in programming and other business costs.
The prices of select Xfinity TV , Internet services and equipment charges changed on July 1,2015. The adjusted price list for Comcast products and services was sent out with your June statement.
I have sent you a private message with the price adjustment that affected your services and equipment.

Bill Increase

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