Billed for services not received

I just received a letter stating that my internet servive was being increased from 50 to 75Mbps?? However, I am supposed to be receiving 105Mbps, for which I pay for. But by receiving this letter it tells me that I am paying for services I am not receiving. Therefore, I have been charged for something I was not receiving and request that I receive bill credits for all the months I was charged for a service I never received....

It's probably a Marketing misfire. Comcast is horrible when it comes to sending stuff to customers for whom the material makes no sense. But you might give http://speedtest.comcast.net/ a try for a reasonable indication of the speed you are actually getting. It it's not correct, you'll have to contact one of their reps at the phone number on your bill or 1-800-Comcast, or chat with them at https://www.comcastsupport.com/chatentry/ to get the problem corrected.
Comcast sometimes responds to questions here in the forums, and sometimes they do not. When they do the typical response time is somewhere between a few hours and a few days.

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HT201359 Billed for item not received/double billed for single item

Angry Birds Rio, Small Bundle of TNT Drops
Report a Problem
Rovio Entertainment Ltd
In-App Purchase
$1.99
Angry Birds Rio, Small Bundle of TNT Drops
Report a Problem
Rovio Entertainment Ltd
In-App Purchase
$1.99
Subtotal:
$3.98
Tax:
$0.24
Order Total:
$4.22
I was charged twice for one item. I purchased and received one same bundle of TNT drops. I am seeking a refund of $2.11.
Thank you.
Antonio Thompson

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

Double billing for service period july6th-

Does anyone else have this issue?...I am being DOUBLE BILLED for service period july6th- august 5th. I already paid my bill online well before the due date, and did get a confirmation number for the payment made. The payment was deducted from my bank. However, today, I logged in to my account to see that I have a huge outstanding balance for the service period july 6th- august5th. The amount of the bill is even different than the bill that I paid for that service period.

Yes I saw that on my account also. I did notice that the pmt due was past the due date (actually due the same time period as the last bill that was pd). How can that be when it shows my bill was pd in full at that time? Also in reviewing this so called "bill" I noticed that they raised the rate again even after I changed my services to a newer oneand less expensive one. Going to call them in the morning as I should be billed once a month around the same time each month not twice for something I have already pd. Also for the past several months internet, tv, phone and actual apps for this company have been very crappy too. Moving so I'm sure this will not be my service provider after my move. Its getting worse not better.

Mile stone billing for service contract

Hi gurus,
can you help me for the following:
i want to configure mile stone billing for service contract in my client business process,
can any one send me the complete configuration process steps for mile stone billing.
I'll reward you full marks,
Thanks in advance
nitchel

Hiya...
Billing Plan for Milestone Billing
Milestone billing means distributing the total amount to be billed over multiple billing
dates in the billing plan.
As each milestone is successfully reached, the customer is billed either a percentage of
the entire project cost or simply a pre-defined amount.
During sales order processing, the system determines from the item category whether a
billing plan is required and, if so, which type of plan
The type of billing plan that is determined at this point is set up in Customizing and
cannot be changed in the sales document.
Billing plans for periodic billing and milestone billing plans for project-related milestone
billing have different overview screens so that you can enter data relevant to your
processing.
For example, for milestone billing, you must be able to enter data to identify the
individual milestones.
IMG configuration requires :-
1. Maintain billing plan types for milestone billing in OVBO.
2. Define date description in SM30 - V_TVTB.
3. Maintain Date Category for Billing Plan Type IN OVBJ.
4. Allocate date category in SM30 - V_TFPLA_TY.
5. Maintain date proposal for Billing Plan Type in OVBM.
6. Assign Billing Plan Type to Sales Documents Type in OVBP.
7. Assign Billing Plan Type to Item Categories in OVBR.
8. Define rules for determining the date in OVBS.
Milestone billing is typically used for billing projects, such as plant engineering and
construction projects. Such projects often include a series of milestones that mark the
completion of different stages of the work. In the SAP R/3 System, milestones are defined
in a network along with planned and actual dates for the completion of work. The milestones
are also assigned to the billing dates in the billing plan.
Each milestone-related billing date is blocked for processing until the Project System
confirms that the milestone is completed.
Delivery-relevant order items for which a milestone billing plan applies are billed on the
basis of the requested delivery quantity and not on the total of the confirmed quantities.
The connection between the project and the sales document item is made in the individual
schedule lines of the item. Each schedule item can be assigned to a network in a project.
To display the project-related data for a schedule line, proceed as follows:
In one of the overview screens of the sales document, select
1. Item -> Schedule lines.
2. Mark the schedule line and select Procurement details.
The following figure shows an example of milestone billing where only the Contract have
been billed :
Order Item Turbine    100,000
Billing Plan
Billing date Description    % Value Billing Block   Milestone   Billing Status
01-10-94     Contract      10 10,000      -             x           x
01-03-95     Assembly      30 30,000      x             x
01-04-95     Maintenance   30 30,000      x             x
01-05-95     Acceptance    30 30,000      x             x
01-06-95     Final invoice ..    ..        x
Network/Activities
Milestone    Estimate      Actual
Assembly     01-03-95      01-03-95
Maintenance 01-04-95
Acceptance   01-05-95
For each billing date in a milestone billing plan, you can specify whether the billing
date is:
1. fixed
2. always updated with the actual date of the milestone
3. updated with the actual date of the milestone, if the date is earlier than the
    planned billing date for the date
Keep Sapping
Regards

How to generate Billing for Service Order ?

how to generate Billing for Service Order ?

Hello,
You may do a resource related billing from the service order, but you need to maintain Resource Related billing profile in Service order --> Control tab. Once it is set you may generate the billing document (debit memo) from service order through DP90, provided the config is right.
Prase

Quotation Creation and Billing for Service Orders--node details needed

Hi ,
I need to work on node "Quotation Creation and Billing for Service Orders" ....I see lot of integration with SD and FICO . Can any one give details about integrations required and what is done in this node ....
Regards
NPB

There are different steps to be done for that.
1. Create DIP Profile in ODP1 & check the consistency in ODP2 - DIP will be used to bill the customer based on resource (labor & material) usage. Creation of DIP profile has been discussed many times in this forum. Please check.
2. Assign the Quotation document type & Billing type used in DIP profile to your sales area - Your document type should be assigned to your sales organisation, distribution channel & division combination.

Intercompany billing for services

Hi,
I need a few details about intercompany billing, and how is thi set in SAP standard way...
Is it possible to set that company A create a purchase order for services and another company B creates on this PO sales invoice, and on the company A is then invoice verification done automaticaly.
Can you please provide me details about intercompany billing?
Thanks + BR
Saso

Hello,
For this refer intercompany for order related billing.Choose billing type IVA.Maintain copying control accordingly.For services delivery is not required.
In this when company B provides services to customer and raise intercompany bill to company A, and then company will raise Bill to End customer.
Follow the std settings of intercompany except copy control for billing type (OR---IVA)
Revert for further clarification.
Regards
Amit Gupta

Variable billing for service items using OKS

I've a requirement as follows:
My company wants to create service contracts with FIXED and VARIABLE billing for the same covered products/sites. We know how to setup fixed billing schedule for service items.
How do we setup variable billing using service items (not through usage items)? What are the steps required for us to do that so that upon counter capture for the service item, variable billing is done.
Please help.
Thanks,
Seth

The release is R12.1.3
-Seth

Billing for service orders

I need to be able to bill for some of the service orders as a requirement of my client.
Has anyone done the config in SD for this before?
If I do not want to use SD is there another option to use?
Any help would be great and will award points.
Thanks,
AD

Hi AD
There are two options provided by SAP for billing custmer service
1. One way I earlier explained is by creating Sales Order .In this u can create service order automatically & Bill the Custmer
2. Second way is to use DP90 in which u have to create a billing request which can be used for RRB(Resource Related Billing) using DIP profile
So in summary it can be processes with Sales /Service Order as per your need
For more help , refer [here |http://help.sap.com/erp2005_ehp_03/helpdata/EN/99/0fad3cf7ca0855e10000000a114084/frameset.htm]
Regards
Jignesh

MinBox for Mac, Not Receiving Via iCloud?

I've recently installed the MinBox service on my mid-2012 MacBook Pro running Yosemite (although that may be irrelevant given my exact issue). I send files via the MinBox application and I receive a confirmation email that I've received the file, but for some reason, iCloud accounts do not receive my MinBox emails, yet Gmail, Yahoo!, and other providers do. We've tried checking the Junk folder and adding the incoming email address to the address book, but nothing seems to work. Help!

I don't know, just a guess.
Try contacting iCloud support. https://www.apple.com/support/icloud/contact/

Billed for services that wasnt working

I have been trying to get my bill and my service is corrected since the start of my service on April 17 my telephone was supposed to be ported in from AT&T and was not done until two and a half months later and my internet has never worked since I signed up because the service person that was supposed to set it up never came back to set it up now I'm expected to pay a bill from April 17 still present for services that didn't work I have tried calling comcast on several occasions have sat on hold for hours at a time trying to get somebody to talk to me any billing to get this resolved and I get nothing how do I get this taken care of

Contact iTunes Support.

Service not received after paying 10 days ago

I have bought a paid for a new service about 10 days ago, but have not received my serivces or credits. And I could not find a way to talk or email any of your staff. It is too bad. Please have a look and tell me what happened.

I can see the customer service is becoming more and more difficult to get touch with. I have waitted for 11 days, no response to my account. I did online banking transfer, if you have not received money, please tell me.

Charged for texts not received

My messaging usage reports lists a number of texts that I never received on my iPhone 4S or in my "Send a Message" page through "My Verizon" on the website. Why can I not see texts that were sent to me yet they are being recorded in usage and charged as texts to my account? This seems fraudent to me. This is happening between an iPhone (mine) and an android phone from other carrier.

I appreciate your reply, nikki0978. I can confirm the detailed usage section is for unbilled messaging records. The 90 day log contains the messages that have gone through the billing system and validated. It appears that you are not being billed for these messages. We certainly want you to receive all of your messages! Does this only happen with one specific contacts? Are they with another carrier or Verizon Wireless? Do they also use an iPhone? I am eager to get to the bottom of this!
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport

Internal billing for service

Hi,
I have a scenario..which i am explaining below
My company has one sales organization and many divisions under it. Some divisions are service providing divisions. Service providing divisions give service to other divisions within the same sales organization. So how do one division bill the other division within the same sales organization.
2ndly what configurations are required to configure a service sale ( basically order related billing). What would be the item category group in the material master. What are the other configurations required at document level, item category level and copy control level.
Please let me know the process.
Regards,
Aju Joseph

Your company is basically selling the services to Divisions. Thus divisions are customers. Therefore create CMRs for each of these divisions - Texas division, Chicargo division etc. are customers.
Then Texas div. buys certain services by creation of sales order with SP = Texas div. and then you can bill them.
For service -
Material type is DIEN
Item cat gr is LEIS
Item category is TAD
Schedule line category is CD
Sales doc type is OR
Billing type is F2
copy control already present in standard functionality.

Resource Related Billing for Service

The service order was billed and accounting document created. I created another accounting documnent for the same order in DP90 and it only picks up the parts and bills at a negative 1. Can anyone explain why this is happening? It seems to bill the labor just fine. I simply trying to re-bill the service order using DP90 transaction.
What can I check?

Charlie,
Is this for all orders, or only one?
It may be that someone has partially billed the spare part item on the first DMR, and the second DMR is picking up the remaining costs.
Try deleting the first DMR via VA02 (assuming there is no billing document) and re-running DP90.
PeteA

Billed for services not received

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