Black ink not printing on my hp photosmart 6510 printer

I have a HPphotosmart 6510 printer that all of a sudden doesn't print in black ink anmore. I have done everything that I read to do. Even replaced black ink a couple times. I don't want to replace my printer its not that old and I reall like it.

Hi @Barbiegirl17 and welcome to the HP Forums!
I'm sorry to hear you've had issues printing black with your Photosmart 6510 printer, but I will absolutely do my best to lend a helping hand
I will suggest that you try the steps within this Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages document first. If that doesn't resolve the issue can you please let me know whether it's in or out of warranty and what country you reside in? Thanks!
Hope to hear back from you soon!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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HP Officejet 4630 e-All-in-One Printer Black Ink not Working

My HP Officejet 4630 e-All-in-One does not print black ink but the color ink is working perfectly fine even though the ink status shows that there is black ink left. After I've changed a new black ink cartridge, it will start to work again but after one day it stop printing black ink again. I've only printed a page the previous day and the ink status shows that there's black ink left in it (close to full). I've tried the methods stated here (http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03882718&cc=sg&dlc=en&lc=en&product=5305051) but the black ink still doesn't work. So how can I solve this problem??

Hello @3oshua,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Officejet 4630, you are unable to print in black ink, even after replacing the cartridges.
I see you have exhausted the steps listed here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, with no success.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. I highly recommend you call our technical support at 800-474-6836, to see what options they have available for you. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Black ink not printing hp 3520

I am also having trouble with the black ink not printing. I have tried everything that was recommended with no results. When I replaced my cartridges I used genuine HP ink. I see a trend here! VERY FRUSTRATING!!!!!

I recently had this problem where my black ink jet stopped working after I installed a new cartridge. The printer was just a couple of months outside the warranty period,so I was stuck. I went online and found HP instructions. Following the different troubleshooting suggestions, I took out the cartridge and installed another new one. The problem was still there. After following every other advice given (such as aligning, cleaning cartridge heads, etc.) and using up all of the ink in my brand new expensive color cartridges, the only solution HP could give me was get it serviced ($90 just for someone to look at it!) or buy a new one (what a waste!).
So, I tried my own solution, which is as follows: (1) completely remove the sticker from the vented side of the cartridge; (2) run the point of a safety pin through the vent (the whole trail); (3) wipe the circle where the ink comes out with a wet paper towel until it cleans to almost white; (4) over a paper towel, blow forcefully into the hole near the middle and then squeeze the sides of the ink jet until the ink squirts out (be careful as the ink may project out quickly and will stain clothes, carpet, etc.); (5) when the circle is completely saturated, re-install the ink cartridge; (6) using the copier function, print a copy of a document that is just black and white; (7) repeat about 2 to 3 times until the copies come out perfectly.
This resolved my problem; unfortunately, it was after I followed all the nonsense steps HP puts out that used up all my other cartridges. Hope I can save someone the trouble.

Black ink not showing up

For the past week or so whenever I print something, the black ink oesn;t show up. I have printed the print quality diagnostic and the black ink does not show up again. I have cleaned the printhead and aigned the printer numerous times, but nothing helps. I put new ink in yesterday and it seemed to work for a few hours, but today it has stopped working again. I don't know what to do and I need this thing fixed ASAP for my projects due for school. Thanks.

jassy wrote:
model B210a
@jassy
Try following the steps here..
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03956541
Failing that if the printer is out of warranty it might be worth soaking the printhead
http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/New-black-cartridge-prints-partial...
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Printing envelopes on hp photosmart 6510 - or not?

I have been trying to print envelopes on my photosmart 6510 with no luck??? I followed the manuel for the printer and loaded the envelopes properly...choose the correct size envelope on my microsoft program..When I go to print, I get a paper mismatch message.?? Very confusing?? My older printer ---which died---would work wonderfully?? What is wrong with this new, better?? version??
Any help would be appreciated..
Thanks

Hi pth888, sorry to hear that you are having issue with the envelope printing. I have done extensive research on the issue and I have found 2 documents that address the issues that you are having. The first document deals with setting up the printer for printing envelopes. The second document is for the Paper mismatch error. Please click on the links to get to the documents. http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02997998&lc=en&product=5058336&tmp...
Paper Mismatch doc: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01824353&lc=en&product=5058336&tmp...
If this does NOT resolve the issues, please feel free to respond back and I will be more than happy to do more investigating for you.
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

I bought a 364 XL cartridge for my Photosmart 6510 printer, but it doesn't fit.

I bought a 364 XL cartridge for my Photosmart 6510 printer, but it doesn't fit—it's too wide. Yet the User Manual I downloaded from HP (helpfully called c02983796) clearly shows an illustration of the XL cartridge fitting in the printer. Advice?
This question was solved.
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Hi,
The HP 364 XL Black ink cartridge been updated in September 2010.
Take a look in the following document:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02750681&lc=en&cc=us&dlc=en
If your ink cartridge is the older ink cartridge you shoulf contact the retailer to replace it.
Regards,
Shlomi
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I have an iPad 2. I cannot get it to print from our Hp photosmart 6525 printer. Both Hp and apple say these machines can use AirPrint. Can anyone help

I have an iPad 2 and cannot get it to print from our p photosmart 6525 printer. Does anyone know how to get the AirPrint to work between these two machines?

Hi,
As soon as the devices connected to your network the printer should appear as AirPrint.
You may ensure it is connected by clicking the wireless icon on the printer screen to locate its IP, then type the IP into Safari and check if you can access the printer homepage from your iPad.
If the printer conncted but still not being detected as AirPrint, ensure you have the latest firmware for your printer:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03312867&cc=us&dlc=en&lc=en &product=5271613&tmp_track_link=ot_search
If the printer still not being dedected I would rather suspect the network as AirPrint uses Apple Bonjour and therefore require your network to support multicasting to operate..
You may test it by temporary setting direct connection using Wireless Direct, if the printer being detected without using the router please clarify your router brand and model to better understand your router capabiities.
The steps to enable Wireless Direct can be found listed below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03351623&cc=us&dlc=en&lc=en &product=5271613&tmp_track_link=ot_search
Shlomi

Photosmart 6510 Printer error message 0xc19a0003.

I have a Photosmart 6510 Printer error message 0xc19a0003. I have re-powered the printer but still get the error message Oxc19a0003. Suggestions to fix?
Thanks!

You are correct, gksurgeon, the 5510 does not have a removable printhead. If you followed the steps in the document above, then the printer will need to be replaced.
If you are still in warranty, HP may replace the printer at no cost to you. I'll link the information to get in touch with them below. The link will take you to a form to fill out. Once you fill it out and it is processed, it will give you the printers warranty information, a case number, and the phone number to call.
HP Technical Support Case Call Form:
http://goo.gl/w7Hgh
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

Using the Time Capsule to print wirelessly to HP Photosmart C4480 Printer

Does anyone know how to set-up the Time Capsule to make it print to a HP Photosmart C4480 Printer wirelessly from a Mac Mini (Mac OS X 10.5.8) and/or a MacBook Pro (10.4.11)?
I've tried everything, at least I think so. I followed the manual, the help from the discussion forums, from trial & error, and from the Apple Store Genius.

When you say hooked them up.. what do you mean? As a wireless printer it should connect by wireless as a client to the TC.
But if you use apple names it might get lost. I would recommend you set all the wireless names to SMB standard.. short no spaces pure alphanumeric in the TC.
Also you might do better locking the wireless channels.

HT4356 I have iPad2 V 5.1.As suggested in the approved printer list took HP Photosmart 6510 (but B211e as B211a is upgraded by HP). Airprint doesnot find this printer. Please help.

I have iPad2 V 5.1.As suggested in the approved printer list took HP Photosmart 6510 (but B211e as B211a is upgraded by HP). Airprint doesnot find this printer. Please help

Have you checked the HP support website to see if there is a Firmware upgrade for your new printer? In most instances, a Firmware upgrade is needed before you can use Airprint.
On the product control panel, touch the ePrint icon ( ).
Touch Settings , and then touch Product Update .
Touch Check Product Update to apply the available update

Black Ink Not Printing on HP Photosmart 5510e

I recently installed new black xl cartridge. Printed a few sheets fine and then black ink stopped printed. I went to HP Doctor and tried all of the suggested fixes and nothing worked. Can someone help me out.

Hi @Nancy03 & @kasmo,
Welcome to the HP Forums!
Assuming you both have a Photosmart 5510, you can both follow the same instructions
I'd recommend you start with the steps within this Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart 5510 e-All-in... document. If that doesn't work, please let me know what country you're in and whether the printer is in or out of warranty, thanks!
Hope to talk with you both soon
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Black ink not printing - printhead correctly prints in another printer

Black not printing. (All HP inks) Replaced head - black still not printing. Tested head in another HPprinter - works fine. Please answer - Is there software, wiring, physical issue with the black only? (Tried rebooting printer and cleaning already)

Hi , I understand that you are having issues with the black not printing, you have replaced the printhead in another printer and it prints fine. I would like to help you.
I am assuming that you used the same cartridges in the printhead when trying them in another printer, let me know if you didn't please. Since the new printhead works in another unit, it looks like it would be a hardware issue with the printer and it would need to be serviced. I have provided all the documentation for resolving this issue, most likely all the steps were done previously. Documentation for resolving the black not printing: Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart Premium C309a... This document provides instructions for manually cleaning the cartridge contacts.'Ink Cartridge Problem - The Following Ink Cartridge(s) Appear to Be Missing or Damaged' Message Dis... Here is a document for manually cleaning the printhead.'Printhead Problem' or 'Printhead Appears to be Missing or Damaged' Message Displays on the Computer... Please Contact HP Support for further assistance. Fill in the model number and the form to receive a case number for quicker assistance. If you appreciate my efforts, please click the 'Thumbs up' button below. Thank You.

Black ink not printing in 3545 e-All-in-One Printer

Hi,
Black does not print. Colour/image prints fine.
Eg. In a word document, the images (if any) print fine, but the text does not. If there is only text, the printed sheet is blank.
Model - HP Deskjet Ink Advantage 3545 e-All-in-One Printer
Serial Number: [edited Serial Number by Moderator]
OS - Windows 7 Professional 32-bit
Please let me know what I can do to correct this error.
Best Wishes,
Kartik

Hi @kkunchi ,
Thank you for visiting the HP Support Forums. I needed to edit your post and remove the Serial Number. From our Rules of Participation:
Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.
If you need people to contact you directly, either ask them to send you a private message or subscribe to the thread so you will be notified when there are replies. You may also click on your name anywhere in the forum and you will be taken to your profile page, where you can find a list of threads you have participated in.
Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.
Thank you
George
I work for HP

HP Officejet 6500 E709n printer - black ink not printing

I have an HP Officejet 6500 E709n printer and for some reason the black ink is not printing. The color cartridges work fine. I even changed the black cartridge, cleaned and aligned the print heads, uninstalled and reinstalled the printer, but nothing fixed the issue. I was wondering if the color management profile has something to do with this. Please help!
Thanks!
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I am experiencing the same problem. I too, have tried installing a new black ink catridge, taking out the printer head and cleaning it by hand, cleaning the printer head using the HP software, doing a partial reset, doing a hard reset and nothing. Black does not print out at all, whether it's an alignment page, quality report or something from my own files (Word, Excel, PDF, etc). The black does not appear at all. Can someone PLEASE help solve this problem?
Thank you

Deskjet 3520 All-in-One: Black Ink NOT printing....

I am highly irritated right now. My printer is 3 weeks out of warranty. I just spent $60+ in new ink cartridges today. The color cartridges are working fine, but the black ink does not work. The printer acts like it's printing, but nothing shows up on the paper. I see multiple people with this problem on this forum and other forums. I called tech support....went through an hour of "troubleshooting", then got disconnected. Called back and waited 45 minutes for another representative to tell me that he would sell me another printer for $100+ including some start-up ink cartridges that won't last me very long. I JUST bought $60 in ink cartridges TODAY. I have tried to take the printhead off with no luck. I can't get the printer apart in order to take the printhead off. I was going to attempt to clean it myself, but it's impossible to take the thing apart.
I am EXTREMELY dissatisfied with hp's customer service and feel that they should back up their product when it stops working only 3 weeks after the warranty expires. I would love if someone could tell me how I can fix this problem, since the printer is in basically new condition and has brand new ink.
It's unfortunate that these products aren't made to last longer than a year. I will not buy another hp product.
This question was solved.
View Solution.

Hi MarenB,
Please click on the link that I have provided for the ink related issue's. If this link is not successful, please let me know and we will attempt some other steps to get the issue resolved. http://goo.gl/Gf8orO
Thank you
Greenmarlock, Please use the following link for your Laserjet printer. http://goo.gl/eAVW02
If this link does not resolve your issue, please let me know and I will be more than happy to attempt to find a resolution for you as well.
Thank you both so much
Waterboy71
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Black ink not printing on my hp photosmart 6510 printer

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