Black screen after successful login into Remote Session

Hi,
I am having windows 8.1 pro(64bit) and windows 7 pro(64bit) machines using which i am trying to connect to a remote VM with windows 7 enterprise through vpn client 5(64bit). After successful login, BLACK SCREEN with Connection bar is displayed. Ctrl+Alt+End
did not work.
In fact, a strange behaviour experienced. After failing once, i tried again with IP address instead of host name. Bingo, it works well. Then disconnect and try to reconnect, problem repeats. What i mean is, the problem is neither Consistent not persistent.
I am frustrated trying to solve the issue. Blogs, forums, communities.... where ever what ever solutions suggested, tried without any luck. Any help please ? Thanks in advance.

Hi,
Thank you for posting in Windows Server Forum.
From your description it seems that you facing Black screen issue, but when you tried with IP address you can logon to the remote session but during reconnection issue repeats. Correct me if misunderstand your case.
From last how may days you are facing this issue?
Can you find any suitable error\event ID for this case?
For this firstly please check that you have proper connectivity between systems. Please check that you can Ping successfully to the remote system with IP address and hostname.
Might this issue caused by some stopped service “Desktop window manager session” which stop after RDP login. You can check the status as follow.
1. After the issue appear, please use RDP connect to the computer again and check the Desktop Window Manager Session Manager service status.
2. Then, please restar the computer and check System Event log to check if has a Desktop Window Manager Session Manager service error.
Hope it helps!
Thanks.
Dharmesh Solanki

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Hi,
Did this issue occur before?
Try to logon with Safe Mode to see if the same issue occurs.
Furthermore, you can try to update BIOS for your machine?
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http://www.ehow.com/how_7356859_update-bios-windows-won_t-boot.html
http://www.wikihow.com/Fix-a-PC-Which-Won't-Boot
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Here is what happens. I leave my home computer on (running Windows 7 Ultimate) and sometimes I will remote to it from another location (work, friends house, or wherever). When I return home, I will go to login, the screen then goes blank (no mouse cursor
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Hello,
I hope I am posting this in the correct forum area. If not I do apologize.
Here are my specs:
Board: MSI Z97-G45 Gaming
Bios: ?? whatever pre-installed on mobo
VGA: MSI GTX670 OC
PSU: Corsair HX750 750W
Intel Core i7-4790K
MEM: 12 GB Kingston HyperX DDR3 1600 2x 4GB, 2x 2GB sticks
HDD: SSD Kingston 120 GB (Win7), HDD 1 TB WD 7200 RPM (Win7), HDD 1.5 TB WD 7200 RPM (storage)
COOLER: Corsair Hydro Series H60 Water Cooler
OC: no overclocking done by me..default settings
OS: Windows 7 64bit Professional
So to keep this as direct and as short as humanly possible here is my situation.
Had a gtx670 card that I had to send back to MSI under RMA. They sent me what looks like a new gtx670 card (no dust) that I received yesterday (4 Aug). Last night I removed temporary old card (9800gt) and plugged in new 670gtx. Things seemed to be ok, reinstalled driver after card was recognized. Played one round of Battlefield 4 for testing purposes and all seemed good.
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Restarted and after the windows loading screen the signal appeared to be lost to the monitor and I was left with black screen. This was with the SSD. I then attempted to load into the HDD windows OS that I hadn't logged into yet with this card and was greeted with the same issue.
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I'm at a loss at the moment. I think it's the drivers, but could it be the card?
Doing some research I've come across some people saying there may be issues with the nvidia HD audio drivers that are installed with the video drivers. Could it be as simple as uninstalling or unchecking that particular driver?

Flashed the BIOS last night to the latest version and attempted to launch windows with the GTX670 card. I still experienced the same issue where as soon as windows finishes it's loading animation (with Nvidia drivers) and it goes to the login screen, the monitors cut out.
At this point I feel like it has to be the card. The moment I install the video drivers and restart, I have the problem of losing the signal/black screen.
What I have done:
1) Completely wiped any/all video related drivers from the computer and started from scratch. No success.
2) Ran Memtestx86 to see if it's a problem with my memory sticks. No problems found.
3) Put the card in a different PCI-Ex16 slot to see if there was a problem with the slot. No success.
4) Flash updated the BIOS on the motherboard to the latest version. No success.
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[Solved] Amilo XI 2550 - Black screen after fresh install

Dear archlinux users,
I have been reading the archlinux wiki and forums since I started using arch several years ago. It was always possible to solve the problems I ran into by consulting these webpages, therefore a big thanks to the community for the provided help.
Two weeks ago I installed arch on a Fujitsu Siemens Amilo XI 2550. The first problem I ran into was that booting the live-cd resulted in a black screen and I could not even start with installing arch. This problem was solved with the kernel parameter 'nomodeset'.
The first boot of the freshly installed arch also resulted in a black screen after the GRUB menu which was perfectly displayed. After some searching (here and here and ...) I plugged in an external monitor and it showed the login screen. I then installed KDE because I thaught the problem might not show up with X and KDE running. After the login to KDE I realized that the brightness of the laptop display is nearly black but not totally. It seems as if the brightness is at a very low level, but brightness cannot be controlled with the Fn+F8 or Fn+F9 commands. But I see a OSD that indicates that the controls are used but without effect. So at the moment it is only possible to work on the laptop with another display connected to it.
Maybe of use:
ls /sys/class/backlight/
acpi_video0
radeon_bl0
less /sys/class/backlight/acpi_video0/bl_power
0
less /sys/class/backlight/acpi_video0/actual_brightness
7
less /sys/class/backlight/acpi_video0/brightness
7
less /sys/class/backlight/acpi_video0/max_brightness
7
less /sys/class/backlight/radeon_bl0/bl_power
0
less /sys/class/backlight/radeon_bl0/actual_brightness
255
less /sys/class/backlight/radeon_bl0/brightness
255
less /sys/class/backlight/radeon_bl0/max_brightness
255
dmesg | grep drm
[ 0.736559] [drm] Initialized drm 1.1.0 20060810
[ 0.743608] [drm] radeon kernel modesetting enabled.
[ 0.743678] fb: switching to radeondrmfb from VESA VGA
[ 0.744054] [drm] initializing kernel modesetting (RV630 0x1002:0x9583 0x1734:0x1107).
[ 0.744065] [drm] register mmio base: 0xCFEF0000
[ 0.744067] [drm] register mmio size: 65536
[ 0.744172] [drm] Detected VRAM RAM=256M, BAR=256M
[ 0.744174] [drm] RAM width 128bits DDR
[ 0.744257] [drm] radeon: 256M of VRAM memory ready
[ 0.744259] [drm] radeon: 512M of GTT memory ready.
[ 0.744275] [drm] Loading RV630 Microcode
[ 0.744345] [drm] Internal thermal controller without fan control
[ 0.744386] [drm] radeon: power management initialized
[ 0.744389] [drm] GART: num cpu pages 131072, num gpu pages 131072
[ 0.762830] [drm] PCIE GART of 512M enabled (table at 0x0000000000040000).
[ 0.762873] [drm] Supports vblank timestamp caching Rev 2 (21.10.2013).
[ 0.762874] [drm] Driver supports precise vblank timestamp query.
[ 0.762937] [drm] radeon: irq initialized.
[ 0.794780] [drm] ring test on 0 succeeded in 1 usecs
[ 0.795253] [drm] ib test on ring 0 succeeded in 0 usecs
[ 0.795942] [drm] radeon atom DIG backlight initialized
[ 0.795945] [drm] Radeon Display Connectors
[ 0.795947] [drm] Connector 0:
[ 0.795948] [drm] LVDS-1
[ 0.795950] [drm] DDC: 0xac0 0xac0 0xac4 0xac4 0xac8 0xac8 0xacc 0xacc
[ 0.795951] [drm] Encoders:
[ 0.795952] [drm] LCD1: INTERNAL_LVTM1
[ 0.795953] [drm] Connector 1:
[ 0.795954] [drm] DIN-1
[ 0.795955] [drm] Encoders:
[ 0.795956] [drm] TV1: INTERNAL_KLDSCP_DAC2
[ 0.795957] [drm] Connector 2:
[ 0.795958] [drm] HDMI-A-1
[ 0.795960] [drm] HPD1
[ 0.795961] [drm] DDC: 0x7e50 0x7e50 0x7e54 0x7e54 0x7e58 0x7e58 0x7e5c 0x7e5c
[ 0.795963] [drm] Encoders:
[ 0.795964] [drm] DFP1: INTERNAL_KLDSCP_TMDS1
[ 0.795965] [drm] Connector 3:
[ 0.795966] [drm] VGA-1
[ 0.795968] [drm] DDC: 0x7e40 0x7e40 0x7e44 0x7e44 0x7e48 0x7e48 0x7e4c 0x7e4c
[ 0.795969] [drm] Encoders:
[ 0.795970] [drm] CRT1: INTERNAL_KLDSCP_DAC1
[ 1.278449] [drm] fb mappable at 0xD0141000
[ 1.278451] [drm] vram apper at 0xD0000000
[ 1.278453] [drm] size 9216000
[ 1.278454] [drm] fb depth is 24
[ 1.278455] [drm] pitch is 7680
[ 1.278527] fbcon: radeondrmfb (fb0) is primary device
[ 1.726069] radeon 0000:01:00.0: fb0: radeondrmfb frame buffer device
[ 1.770030] [drm] Initialized radeon 2.39.0 20080528 for 0000:01:00.0 on minor 0
Until now and amongst others I tried the following things.
Using kernel parameters
video.use_native_backlight=1
video.use_native_backlight=0
acpi_osi=linux
acpi_backlight=vendor
and others I just cannot remember.
Masking backlight
systemctl mask systemd-backlight@backlight:acpi_video0.service
systemctl mask systemd-backlight@backlight:radeon_bl0.service
Setting bl_power
echo 1 > /sys/class/backlight/acpi_video0/bl_power
echo 1 > /sys/class/backlight/radeon_bl0/bl_power
Nothing of the above was improving the situation.
Your help on the problem would be highly appreciated.
Best regards
mgs
Last edited by mgs (2014-10-27 10:15:11)

Hello Trilby,
thanks for the reply.
Trilby wrote:If nomodeset worked with the installation medium, why haven't you tried that for the same problem on your installed system?
The kernel parameter 'nomodeset' results in a working display but without X support, due to the fact that with 'nomodeset' there is no KMS support and therefore no X. But nevertheless I tried it and as expected X did not start.
Trilby wrote:Could you also post information about your graphics card and what drivers you've installed.
The graphics card is a Radeon HD 2700 and according to the above dmesg log it is recognized as RV 630. The radeon module is loaded via /etc/mkinitcpio.conf and xf86-video-ati (1:7.5.0-1) is installed.
I hope the provided information is what you asked for, thanks for your help.
Best regards
mgs

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I did a fresh install of winXP on a freshly formatted HDD. Installed service pack 2, the latest intel drivers, and 5 different versions of the driver packages including ver 77.77 all with the same results.
After the computer boots I am intermittantly faced with a black screen after the WinXP logo disappears. This sometimes happens 3 times in a row before I get a working screen. After a good boot the NX6600 benchmarks good with very good marks!
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I'm open for suggestions.

Thanks for the reply boss killer.
I tried what you suggested with a CRS power supply 300 watts with 15 amps on the 12 volt rail.
with the exact same results.
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Now I'm thinking that there is somthing amiss with the NX6600 and the MSI 845 Pro2 ???
I'm thinking that I would be better off installing the K7VTA3 in #2 son's computer with the NX6600, since this works fine. When I did a benchmark with this setup it outperformed the *45 Pro 2 NX6600 combination By 300 points 2600 as compared to 2300 aqua mark points.
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[SOLVED] Black screen after GRUB

Hello everyone
I was setting up a machine with E17 and was trying various DM's since none seemed to work. After attempting to use LightDM, I get a black screen after GRUB. I was trying to read the various logs at /var/log/ but I cannot understand them properly. I tried reinstalling entrance and LightDM with no luck. I even tried editing grub's entry appending '1' or 's' and still no dice. Any help would be appreciated.
Last edited by Linoman (2014-01-20 09:22:33)

Hi tnx for both answers.
I missed something important in Xorg.log. As you can see, fbdev and modesetting aren't loading as usual. I didn't check grub stuff, I don't think it's related, since loading in level 3 (text mode) I get a black screen but I can login as root and turn off the computer blindlessly.
[ 2.969] (II) LoadModule: "modesetting"
[ 2.969] (WW) Warning, couldn't open module modesetting
[ 2.969] (II) UnloadModule: "modesetting"
[ 2.969] (II) Unloading modesetting
[ 2.970] (EE) Failed to load module "modesetting" (module does not exist, 0)
[ 2.970] (II) LoadModule: "fbdev"
[ 2.970] (WW) Warning, couldn't open module fbdev
[ 2.970] (II) UnloadModule: "fbdev"
[ 2.970] (II) Unloading fbdev
[ 2.970] (EE) Failed to load module "fbdev" (module does not exist, 0)
[ 2.970] (II) intel: Driver for Intel(R) Integrated Graphics Chipsets:
i810, i810-dc100, i810e, i815, i830M, 845G, 854, 852GM/855GM, 865G,
915G, E7221 (i915), 915GM, 945G, 945GM, 945GME, Pineview GM,
Pineview G, 965G, G35, 965Q, 946GZ, 965GM, 965GME/GLE, G33, Q35, Q33,
GM45, 4 Series, G45/G43, Q45/Q43, G41, B43, HD Graphics,
HD Graphics 2000, HD Graphics 3000, HD Graphics 2500,
HD Graphics 4000, HD Graphics P4000, HD Graphics 4600,
HD Graphics 5000, HD Graphics P4600/P4700, Iris(TM) Graphics 5100,
HD Graphics 4400, HD Graphics 4200, Iris(TM) Pro Graphics 5200
[ 2.970] (II) VESA: driver for VESA chipsets: vesa
[ 2.970] (++) using VT number 7
[ 2.974] (WW) Falling back to old probe method for vesa
javex wrote:Post the content of the following files:
Also does disabling LightDM again help resolve the issue, i.e. can you get it to work without LightDM?
No, I can't get it to work changing DM's. I'm not sure if I pacman -Syu before changing DM's another time. Maybe it wasn't LightDM's fault afterall.
Spider.007 wrote:Additionally; try booting without the 'quiet' entry that is in the kernel line by default; and disable https://wiki.archlinux.org/index.php/Ke … de_Setting too
Thanks for pointing out that. I didn't knew I had it on.
Last edited by Linoman (2014-01-11 21:34:08)

Black Screen After Windows 8 64-bit Upgrade (Clean Install) on TouchSmart IQ508A (IQ500 series)

Hi there,
Just installed Windows 8 and am getting a black screen after booting up like many others. I currently have disabled the graphics driver and this has solved the black screen issue but I can no longer use my web cam for Skype (although web cam works for W8 Camera App oddly).
To date I have tried the following:
Loading up the latest Nvidia drivers from the Nvidia website
Attempting to use the drivers for Windows 7 both in compatability mode and normally. I unzipped SP44488 to get this working
I know many others are having this problem so I really would like someone from HP to respond and state whether a Windows 8 display driver for the Nvidia GE Force 9300M GS is being developed.
I ran the compatability wizard prior to the clean install and it came up with no issues so I am very disappointed I am having these problems.
I've found out that HP have a customised version of the above card so that explains why the Nvidia drivers dont work so I believe HP is therefore obligated to provide a driver.
If anyone else is having similar issues please respond as this will hopefully lead to more action.
cheers
Steve

I'm in the same boat. On my IQ804, the Nvidia GE Force 9300M GS card crashes when I use NVidia's latest Windows 8 driver and Microsoft's LIVE UPDATE drivers. I have to resort to the Standard VGA driver in order for the pc not to crash into a black screen.
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I too have heard that HP used a customized version of the graphics card and that's why neither HP nor NVidia's drivers work.
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As is, the pc works fine. But videos and games that require motion is noticably choppy.
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Hi
Well, the warranty covers the hardware related problems. It does not cover any issues related to the software.
Now the open question is: why the black screen appears?
Is it hardware or software issue?
What happens if you access the BIOS?
Can you see anything on the screen?
Is something visible on the external monitor?

Aspire R7 572G having a black screen after windows 8.1 update. What should I do

Hi all, Im wondering, anybody encounter this problem before, Im having trouble with this black screen after boot, it happened yesterday I think microsoft must have updated some of the drivers rendering my screen black after booting. Initially i thought it was my SSD but it turns out i can enter into Safe Mode. I read more about this problem related to other PCs, and try the recommended method of "disabling" the Intel GMA HD drivers. It worked, however, it only means the primary driver is now reduced to a standard video graphic card with limited vram. I have tried rolling back and even redownloading then reinstalling the intel driver into the version VGA_Intel_9.18.10.3215. The blackscreen after boot still occured. Did i miss something?

that's an old version of Intel drivers. try this, after uninstalling the old Intel driver:http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.10.3316_W81x64_A.zip?acerid=635194016643160700&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20R7-572G&OS=81P1&LC=en&BC=ACER&SC=PA_6

I am trying to use firefox as the web lauch for citrix ica but when I go to login into remote site - I get the message waiting to find website but it nver finds the website. Has anyone else had this problem?

I am trying to use firefox as the web lauch for citrix ica client but when I go to login into remote site - I get the message waiting to find website but it nver finds the website. Has anyone else had this problem?
When I installed firefox, it asked if I wanted to use safari settings and I said yes but I think this might be causing the problem. Safari is no longer compatible with citrix ica client. When I reinstalled firefox it automatically installs the safari info. Does anyone know how to re-install firfox without installing safari info?

Did anyone ever suggest you reset your PRAM?
http://docs.info.apple.com/article.html?artnum=2238
Also might want to try resetting the SMC, although I
doubt there's an issue there.
http://docs.info.apple.com/article.html?artnum=304123
I'm getting tired of people who supposedly know what
they're doing simply guessing that resinstalling the
OS might solve the issue. It's like trying to dissect
a frog with a sledge hammer, and wondering why you
didn't learn anything about anatomy in the process.
These sorts of things, although bizarre, should be
(and probably are) fixable without major surgery.
Thanks for the suggestion... but I think my first question would be why these parameters would need re-setting? This is a new machine... It has never been shut down hard. It is used at most 10 hours per week... mostly using Office 2004 for MAC. I need to figure this out as I will soon need it as a Cs2/CS3 - Aperture workhorse.
I too agree that it is best not to use a sledge when a scalpel is needed... but as a novice to the MAC world I may have been misled by Apple support. I seems to have fixed the symptoms ( some) but appears NOT to have addressed the cause... which is what I am after.
Would TechTool Pro detect a bad HD or RAM?
Thanks....

Black screen after successful login into Remote Session

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