Black screen cant restore
on my iphone the apps started shaking and the screen went black and the screen wont come on but still rings. i cant restore my phone because the find my iphone app is still on and theres no way to turn it off
asmith1012320 wrote:
i cant restore my phone because the find my iphone app is still on
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702
asmith1012320 wrote:
on my iphone the apps started shaking and the screen went black and the screen wont come on but still rings. i cant restore..
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
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my i pod touch was erased in the find my ipod app this has set my i pod where i cant do a thing but see a black screen with a rotating circle in the middle of the screen. i tryed to restore and itdosent download actual file to the i touch and i cant do a thing with it please help me fix this and if thereis a way with out lossing my data would be great but however it can be done please let me know asap thank u.
Take it to an Apple Store and they may take care of it for you.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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Yesterday i just try to open my iPad but i had a black screen. I can hear it working but i cant see anything. I tried all kinds of restore reset everthing but i still got a black screen. Anyone has the same problem and got a sollution? Thanks in advance..
See this Discussion
https://discussions.apple.com/message/19521062
The principle is the same... -
So. my home button was broken and i wanted (stupid idea) to jailbreak my ipod, i used the new redsn0w Dfu ipsw, then tried to put it in dtf mode via itunes. how ever now its just stuck on a black screen, i tried t restor it with itunes but that just comes up with an error. help?
Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or phobos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.
Last,
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
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Also i have tryed all the things in the error support page and nothing works, uninstalled itunes completely and did all that other stuff but still the same problem and i have not found a way to fix this.Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
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i have a huge crisis. my ipad mini is flashing between the lock screen, black screen and apple log. i cant re-boot or switch off with sleep/home combination. i tried fixing with itunes on pc but i cant restore because it wants me to switch find ipd off on my ipad settings and i cant access my ipad!
recovery mode
open itunes on computer
plug cable into computer not iOS device
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808 -
Hi
I have a white screen on my ipod after replacing it, i have tried the reset but it just goes black and wont respond, i cant restore it on itunes because it has a passcode on it, please helpPlace the iPod in recovery mode using one of these programs and then restore va iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
A supect a hardware problem -
My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
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I was instructed by I Tunes to restore my Iphone 4 - ITunes has since said it is unable to restore. I am now left with a black screen with Itunes logo on it and a picture of the charger attachment at the base of the screen and I am unable to do anything now with the device. I think I may have lost all of my information on the device too ~ can anyone help please?
You have lost all your data, but hopefully you were backing it up with iCloud or iTunes. You can try this:
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings. -
Ipod touch 2G is black screen and won't restore in Itunes (error 21)
I have aquired an Ipod touch 2g 16g that I was hoping to make a present to my daughter with. The device is I guess what is called "Black Screen of Death". I can't get any image to display on the Ipod when trying to charge (which it apparenlty accepts) the item or when trying to connect it to Itunes. Itunes recongizes the item in recovery mode, and attempts to restore the item and consistantly gives the error 21 message. I am using Windows 7 and have tried to restore the device on a laptop running Win XP with the exact same results. The screen will turn white during the process, and the machine will from what I have read and believe go into DFU mode, but it stops with error 21. I am a Noob and have googled and googled for a week now with no luck. I have tried the reinstallation of Itunes, all the updates to both Itunes and the machine, no security software, the works. I tried connecting it to older son's laptop running Win 7 which he uses for his Ipod 2g 32 gig without problems. My device was recognized on his machine, and he said on his Itunes he briefly saw songs on the device he did not have on his machine/device in his library before it hung again in the recovery mode loop. I have read different articles and tutorials on jailbreaking and tried loading just the 'oem" firmware from apple with Redsnow and thought i was successful. The device went through the process of white screen, several boots/dings of on my PC, and then an image appeared on the Ipod of "loading Jailbreak data". After a few moments/minutes it then began what I believe is displaying the "verbose" booting running the lines of text on the screen. I then notice it to stop and give me an error of something to the affect of init failed, and then a "lan error, watchdog timeout, giving up, a long pause, then quick scrolls down the screen and reboot back to white screen. Holding the power button or home/power button puts it right back to a black screen and in the Itunes recovery mode loop/error 21 again. Can anyone please help me resolve this issue before I pull what's left of my hair out. I would love to get this working for my daughter before her birthday. Thanks in advance to anyone who helps.
Common, no one has any ideas? Well, don't know if this will help, but here's some new data to process. I noticed that when I was trying to load the firmware with Redsnow w/o installing any options to include Cydia I got errors displayed on the Ipod such as WMR NAND format invalid; NANDLegacyFTL failed. Someone has got to know something. I would appreciate any ideas or thoughts from anyone with any idea. Thanks
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my ipod touch wont turn on ive tried restoring it but every time i do it just says its waiting for the ipod to respond. meanwhile my ipod is no longer a black screen but the apple logo with a loading bar underneath that after leaving for 8 hours hasnt moved.
Try:
- Another cable
- Another USB port
- Reboot the computer
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my ipod touch 2g is on black screen.when i connect it to my pc it is not recognizing it.then i opened i tunes and put the phone in dfu mode it says an ipod is detected but it cannot be restored error 1600.plz help me...
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
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