Blue Screen immediately when I put in installation disk.

Please forgive me as I'm not very computer literate. As soon as I put in the installation CD I get a blue screen with a fatal error message. Since I'm not good at computers I was hoping I can get some direction as to where to start looking in that Blue message to find out what could be lacking in my system. I have a Toshiba lapton with an AMD Turion II Dual Core 2.3 Ghz with 4.0 RAM 64-bit with a ton of storage 2MB. Any ideas? Forgive my ignorance...this is way outta my league.

Some other places to look...
Search here for help with Microsoft messages
http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US
Read Bill Hunt on BSOD http://forums.adobe.com/thread/772169?tstart=0
In the US - Adobe Install Problems 800-642-3623
In the US - Adobe Activation 866-772-3623 Open 24/7

Similar Messages

Blue Screen Crash when iTunes version 9.2 accesses iTunes store

I have posted on a previous issue regardng blue screen crash when upgrading to iTunes v9.2 but have done a few other things to try to locate the problem.
Firstly, as this is a shared computer I used a colleagues login details to login into their desktop. Then opened iTunes from there. It opened perfectly normally and found and played music stored on the computer. However, as I had noticed that iTunes was crashing when I was logged in as it was trying to access the iTunes store I then tried to accesss the iTunes store from within iTunes on my colleagues desktop. Hey presto, blue screen crash with the following error:
* STOP: 0x0000007E (0x0000005, 0xBF271800, 0xA811350c, 0xA8113208)
* ati3duag.dll - Address BF271800 base at BF16B000, Datestamp 46eb3954
I then restarted my computer, unplugged it from the network and started iTunes in my desktop. It started normally with no problems. I even synchronised my iPhone without any problems to my music and Outlook (Calendar & Contacts).
I removed my iPhone, then tried to access the iTunes music store and guess what it went half way through the process and gave the Blue Screen error again.
Just for completeness sake I did the same thing using my colleagues desktop iTunes access and iTunes did the same thing again (without synching my phone obviously) and when trying to access the store it gets half way through, hangs and then it crashes.
Any ideas???

ati3duag.dll
You're having trouble with the drivers for your ATI Radeon video card or display adapter, lord.
If you've got a name brand PC and the video card or display adaptor came installed with the PC, head to the drivers and downloads page for your particular model of PC at the PC manufacturers website and try updating your video driver or display adaptor driver.
If the PC is custom/home-built, or you've added the Radeon to the system yourself, head to the AMD support website (AMD now owns ATI) and look for updated drivers for your particular model of video card or display adaptor.
If you're already up to date on your drivers, or updating didn't help with the BSOD, try heading into your Device manager and reinstalling your video drivers or Display adaptor drivers.
Do any of those measures give you any relief?

I get the blue screen loop when I try to start my Mac Pro dual-core intel computer. How can I get it to open?

I get the blue screen loop when I try to start my Mac-Pro. How can I get it to boot up all the way? Can anyone advise me?

Which OS X is installed?
Troubleshooting advice can depend on that information.

I converted from a PC to a Mac Mini. I have my PC documents backed up on a DVD disk. I have an external DVD drive connected to the Mac Mini. I want to open them up and save them to the Mac, BUT....when I put the DVD disk in the Mac is NOT reading it!

I converted from a PC to a Mac Mini. I have my PC documents backed up on a DVD disk. I have an external DVD drive connected to the Mac Mini. I want to open these documents up from the DVD storage and save them to the Mac, BUT....when I put the DVD disk in the Mac is NOT reading it!

Hi Joe,
Thanks for your quick response. I should add....it worked before. When I previously inserted the two DVDs into this remote drive, and I went into finder, I could click on the "remote device" line and see all my saved documents (excel, word, etc) on the DVD and open them on the Mac. Now I cannot see them, when I try to open them on the Mac, nothing happens, nothing is displayed. I just re-tested the remote DVD drive with a CD and, no problem, it opened up the CD via iTunes and I cold play the CD. SO......I know the remote DVD drive (it's an LG by the way) is fine, it's something to do with some settings on my mini mac,especially where I could open it previously. I do not remember changing any settings since then.
When I go into system preferences and click on CD/DVD it gives me options of how to open up a music CD (default is iTunes), a DVD (default is iMovie), etc. The problem is my DVD is all miscellaneious files/documents. I just want to be able to see them in the finder. I also tried to open them via microsoft word, from the remote disk and again, it could not open the drive, even though some of the documents were microsoft word documents. Again, I was able to open them previously and the DVD is not corrupted in any way.
Any additional advice?
Thank you!

CS 4 installation causes blue screen crash when printing

I installed CS 4 successfully and used it for months with no difficulty at work. This weekend, I brought my computer home to do some work, and everytime I send something to my printer/scanner (a Canon MP780), my computer (IBM ThinkPad laptop running on Windows XP) crashes with a blue screen error. When I try to use the scanner, I get the same problem. I have reinstalled printer driver and USB port drivers, with no change to the problem. I finally uninstalled CS 4, and was able to print and scan normally. When I re-installed the Adobe software, the crashing began again. The crashing does not happen when I am using the Adobe software, only when I try to print or scan any document from any software - then it happens consistently. When the Adobe software is off, no problems. Anyone have advice?

Different product with a different forum
Reader Forum http://forums.adobe.com/community/adobe_reader_forums

A205-S5866, "DRIVER_IRQL_NOT_LESS_OR_EQUAL/Blue Screen event", when connected to Ethernet,

I will apologize in advance if I'm in the wrong place or if this is too elemental, I tried searching a bit before posting. But here goes...
I started getting the "DRIVER.IRQL_NOT_LESS_OR_EQUAL" message/Blue Screen problem event yesterday. There are a few things that over the course of the last 24 hrs that started to appear as potential triggers/accomplices. (maybe I was/am reaching, I don't know)
*It only has happened when my laptop was connected to an Ethernet wire/chord. This was the 1st time I had used it, previously I had
always used wifi. (without any problems)
*It seemed to crash/shut down around when I would sign in or out of yahoo messenger or my "myyahoo" page
Extra points of relevant info... 2 things that I did hours before the 1st occurrence:
1) I did a windows update (the automatic kind, that you get notices prompting you about);
2) I had internet service set up in my apartment & the company's tech did the installation. (also, I am from the U.S. and bought my laptop at home before I left, but I am now in Seoul, S. Korea, just in case that is relevant somehow)
What I have done (after this started to happen) so far, is 1) used the internet via wifi without problem, 2) performed a system restore to before the automatic update, 3) tried again with the Ethernet & encountered the same problem.
Thanks in advance for any advice/suggestions!
Solved!
Go to Solution.

Jerry & CristopherC, again, thanks for your replies. Not sure if you realize how much the "technologically challenged" like myself appreciate the help!
OK...
ChristopherC you understood correctly, I have been able to access the net (& stay on for long periods of time) without any problems. But when connected by the ethernet/modem I get those messages, etc.
*I am trying as hard as I can to avoid the "clean wipe" of my cpu because as I mentioned, I am in Korea & I have a "slingbox" type thing that I am accessing back home to get American cable, and if I perform that, then the network connection I established will be lost.
Jerry - You nailed the "stop #/BCCcode" it was D1. The time I had the Microsoft "auto search" for a solution, it came back with this info.: BCCode d1, BCP1 00000004, BCP2 00000002, BCP3 00000001, BCP4 8BDD5DD9, OS Version 6_0_6001, Service Pack 1_0, Product 768_1
BUT... I copied down the just the message info. (without the autosearch) 2 of the other times, and it gave:
-Stop: 0x0000008E (0xC0000005, 0x82BF3DD9, 0xA6DE3204, 0x00000000)
-Stop: 0x000000D1 (0xCBE46973, 0x00000002, 0x00000000, 0x8289DB4E)
Also, I made an attempt once at the "Safe Mode Diagnostic", and got this other info... Prob Event Name: Blue Screen, Locale ID: 1033, OS Version (which seems slightly different than the #'s above) 6.0.6001.2.1.0.768.3
I not sure what, if any, significance this info has. :-)
OK, I will to do those hot fixes you suggested & report back. Thanks again!

Blue screen error when I plug my iphone into my PC

HELP!!! I just got an iPhone, and now when I try to plug it into my PC, my PC crashes and gives me a blue screen error. I have made sure I have the latest updates of itunes, and Windows, and I am just not sure what to do . . . Can somebody please walk me through this? Everything I read talks about syncing, but that requires that the computer doesn't crash the minute I put the iPhone into the USB jack . . .
I did sync it once fine, downloaded a few apps, which was also fine. Now I took some photos with my iphone, and wanted to put them on my computer, but it won't even let me plug it in. Please HELP!!!
Thank you.

My System also crahses from time to time, on connecting the iPhone. I have also checked this thread (http://discussions.apple.com/thread.jspa?threadID=1174035) but I dont have a logitech CAMERA. I do have a G15 Keyboard and a mouse but nothing else. THe Problem with the crash is: My pc neither shows a bluescreen nor is rebooting. Means: direct power off, like I would have pulled out the cable...
very weird....plase help me, if you have any Idea.

Blue Screen Result When Installing To External Firewire Drive

I can't afford to have problems with programs not running on Leopard on my 17" G4 1.67 GHz 2 GB RAM PowerBook so I am trying to install it on an external Firewire drive. I was hoping to test out Leopard with certain applications by running it from the external drive.
The Firewire drive has two partitions, one has my backup clone of the PowerBook and the other just has files and about 35 GB of free space. The installation would be a new installation so none of the files that deal with login or Application Enhancer that are being talked about in other threads are an issue.
My first attempt to install brought up a blue screen after the installation restart. I left it there for about 30 minutes then powered off the PowerBook by holding down the power button. I started it again and held down the option key, picked the install disk as startup, went through the disk utility repair disk (found no problems). After that I picked the new install on the external from the startup preferences and it simply restarted to a blue screen. I left that one for about 20 minutes then powered down.
I went back to the Powerbook Tiger OS system, deleted all the installed folders on the external and tried a completely new install. Once again it went to the blue screen after the Leopard install restart. This time I left it overnight and this morning the display was dark and upon waking it up with a tap of the space bar was greeted by the bluescreen again.
I talked to my Apple hardware rep who knows the equipment that I am working with and we talked about all the steps I went through and he has no explanation why it won't work on the external.
I would love to hear from anyone that may have insight for this particular external FW drive installation perspective.

Joe-
Is the drive partitioned to APM? (Sorry I took Anton's reply to be yours.) What was the type fo partitioning onthe disk with the success? I am not knowledgable enough in those error messages on the system.log file, but one thought is - after the memory upgrade, did you clear the PRAM (long shot, but do it anyway)? The machine booting on one external Firewire drive (#2) implies the problem is with the external FW disk (#1) you are using. Some other people had the bus error, but with Time Machine. (Not to go on a tangent, but TM seems to have problems when the disk name has non-alphanumeric in it.)
Hoping someone who knows the syslog errors and the boot sequence will pipe in here.

Blue Screen Freeze When Booting

I posted this problem in the 10.5 area and haven't had many bites. Thought I'd put it here too and see if some iBook owners might have dealt with this. I hope so anyway.
http://discussions.apple.com/thread.jspa?threadID=1996120
I have been working this problem over the weekend and still have no resolution. Another board member was assisting me in this thread: http://discussions.apple.com/thread.jspa?threadID=1927017
My G4 iBook froze up the other night while using Safari. I could not force quit or get any response from the keyboard. I shutdown holding the power button until the compter shut off. When I restarted things seemed to be going fine, I got the grey screen with the Apple logo and the turning gear. After a minute or two it goes to the blue screen and stays there. The HD stops spinning and it will go no further.
I tied to boot from the install disc, doesn't work. I tried to boot in safe mode, doesn't work. I tried to boot in target firewire, doesn't work. I can boot into single user mode. The other user gave me a bunch of things to try in single user mode, and it appears all things are good. Permissions are good.
I don't have any really valuable information on the laptop, I'm fine with reformatting the HD and starting over. I just can't get it to boot up for me to do that. Does anyone know if it is possible to do this from the terminal in single user mode? Anybody have some brilliant idea for me?
Thanks for anything you have to offer.

Dread Pirate Roberts:
The fact that you can boot into Single User Mode is a bit curious, but it indicates that the computer is functional. Why it won't boot from the optical drive, or in Safe Mode or normally is mysterious. I suggest that you make an appointment online at your local Genius Bar and have them take a look at it. There is no charge for the service. They will tell you what they think is wrong and what it would cost to fix it.
cornelius

Blue screen crash when connecting iPod

Whenever i plug my ipod into my computer, windows goes to a blue screen with the following message...
A problem has been detected and Windows has been shut down to prevent damage to your Computer.
If this is the first time you have seen this stop error screen restart your computer. If this screen appears again follow these steps.
Check to be sure you have adequate Disk space. If the Driver is identified in the stop message disable the driver or check with the manufacturer of the driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates.
Disable BIOS memory options such as Caching or Shadowing. If you need to use Safe Mode to remove or disable components Press F8 to select advanced start up options then select safe Mode.
Technical Information
*stop:0X0000007E (0XC0000005,0X00000000,0XF7A9B7C8,0XF7A9B4C4)
Beginning dump physical Memory
Physical Memory Dump Complete
Contact your system administrator or technical support Group "
This all started happening when i was away in America and my dad plugged his iphone into my pc to try and get some of my music, which caused the same crash. My ipod plugs in fine to his computer though. Any advice much appreciated

Apple Genius, behave yourself.
Here's the article how to fix this problem: http://support.apple.com/kb/TS1502

Blue screen error when connecting an ethernet cable

I have a Compaq Presario 5300US desktop that I'm trying to upgrade. It has 512mb (max) of memory and a newer video card than the factory one. I installed Vista Home Basic on it with no problems. I also installed a pci ethernet card along with the Vista drivers that came with it. I checked tha card's properties in "device manager" and it said "This device is working properly". I haven't plugged in an ethernet cable to the card at this point. Everything is working OK, but as soon as I try to connect the card to my router, I get a blue screen with this message:
Hardware Malfunction
NMI: Parity Check / Memory Parity Error
*** The system has halted***
I don't get any memory errors as long as I don't try to use the ethernet card.

Hello @larrycarol99,
I understand that after upgrading your computer when you plug in an ethernet cord you get a hardware malfunction error. I am providing you with a Microsoft Support document: Hardware Malfunction Results in System Error Message that explains what causes that error and provides steps on fixing it. I am also including a link to the Compaq Presario 5300US Desktop PC Drivers page, which unfortunately does not have any drivers for your computer running Windows Vista.
I hope this helps. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Blue Screen & Restart when trying to shut down

I've been having this problem the past week or so where when I try to shut down windows, I'll get a little blue screen error after the "shutting down" screen (literally a split second), then a restart of my computer. I can never just shut it down completely anymore, I have to wait for it to restart and then shut it off manually. Now from previous knowledge I know that a blue screen and a restart generally means theres a hardware or software error, but I'm wondering what's causing it to do this. I recently installed an external DVD drive...could that be the problem? I don't know. If anyone has any suggestions on what I can do to fix this, it would be much appreciated. Thanks

this seems like a different problem than the display whine, but a windows blue screen can happen when a +/- incompatible driver is installed. I don't know if you needed to intstall something with the external drive? Maybe de-install related software and check if there are some update patches from Microsoft.

Solution found for Vista 64 Blue Screen Crash when Itunes Sharing on.

After days of trial and error, I found the problem with my Windows based machine crashing (Blue Screen, IRQL error) when ATV would access ITunes through sharing. FYI, The blue screen error looked like a TCP/IP error.
The problem was with the AntiVirus software. I had to completly remove CA Security suite from my system. After removal, no problem to see library and share music, movies and pictures. Not sure what the conflict is, but apparently Itunes home sharing and Antivirus / Security software do not like each other.

ati3duag.dll
You're having trouble with the drivers for your ATI Radeon video card or display adapter, lord.
If you've got a name brand PC and the video card or display adaptor came installed with the PC, head to the drivers and downloads page for your particular model of PC at the PC manufacturers website and try updating your video driver or display adaptor driver.
If the PC is custom/home-built, or you've added the Radeon to the system yourself, head to the AMD support website (AMD now owns ATI) and look for updated drivers for your particular model of video card or display adaptor.
If you're already up to date on your drivers, or updating didn't help with the BSOD, try heading into your Device manager and reinstalling your video drivers or Display adaptor drivers.
Do any of those measures give you any relief?

Blue Screen Error when syncing ipod touch 4g 32gb with i tunes 10 on Vista

Hi
I'm trying to sync my ipod touch 4g with my itunes 10 using a Dell XPS with Windows Vista. After the point where the songs begin to copy (around 5 mins to 30 mins into copying) a blue screen error is caused and the computer shuts down automatically. The blue screen error ID is 2057.
I have scanned for viruses and its clean, tested my hardrive and its all ok, and now been to apple and got a replacement ipod and usb, re-installed i tunes 10 BUT its still happening.
i'm not sure what to do next ..any suggestions??
BTW my computer works fine until I try syncing the ipod so it's definitely something related to it.

Just in case anybody is interested I managed to resolve the problem. Not sure if it was a just a co-incidence but after windows had auto-removed itunes 10, I plugged in the ipod and the computer recognised it as a working piece of hardware, although it actually thought it was a camera (not sure if that's normal).
Anyway I re-installed itunes10 but kept the ipod plugged into the usb all the time. When itunes had installed, i began the sync and the files copied far more quickly than in previous attempts. They are all on now and the ipod is working fine and no blue screen errors.
What probably happened is that when windows auto-fixed errors after the last crash(it didn't run an auto-fix after previous crashes), it fixed the error which was crashing itunes10 when syncing. I hope nobody else has this problem and the ipod remains ok.

Blue screen occurs when I connect USB hybrid TV tuner

Hi, I brought a USB Hybrid TV tuner PX1256E and I can't make it run. I have Windows Media Center and when I install the software and connect the hardware to the USB port a blue screen (windows crash) appear and my computer restart.
Please, May anyone help me?
Thanks, and sorry for bad English. ;)

I am not 100% sure but I believe there can be some conflict between installed software and Windows Media Center. I have Toshiba USB DVB-T TV tuner and it works well on my WXP Professional preinstalled notebook.
I have tested it with Vista too and it works perfectly. If possible test it on some friends PC with preinstalled WXP Home or Professional.

Blue Screen immediately when I put in installation disk.

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