Bluetooth mouse & keyboard driver drop out

Having trouble with mighty mouse and apple bluetooth keyboard dropping out periodicaly, when using windows XP. Track pad & keyboard on MacBook still work ok. Window pops up saying USB device not connected. When looking in bluetooth devices in control panel the bluetooth drivers, keyboard and mouse are missing. After short period everything comes back again. It will do this randomly and not at any specific times, even when the computer is not being used.

Can anyone help???

Similar Messages

  • Cursor of mouse keeps on dropping out of application

    Hi - I have a macbook pro with OS X 10.9.4 . Since 2 nights ago when I type in mail or in a browser every 10 seconds my mouse drops. Therefore I am typing and then I have to click in the space again to continue typing. It is as if the mouse decides to exit the application every 10 to 20 seconds and then I need to click on the application again to continue typing. Although it exists the application, it isn't entering another application or the desktop. I use a bluetooth apple keyboard and a magic mouse. I disabled the keyboard and the magic mouse and switched off the bluetooth and used the inbuilt keyboard and trackpad and the same happened. I can't seem to find settings that causes this problem and it is hugely frustrating

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • Bluetooth mouse, keyboard, cinema display + Powerbook?

    I'm posting this here because it incorporates displays and peripherals as well as the behavior of the PB when all are plugged in...
    I have an ADC 23" cinema display that doesn't get used anywhere near enough. I got a 17" Powerbook about a year ago and since them my G5 sits idle most of the time.
    I want to put the display to better use by using it with my powerbook at work. I don't want to run two displays - I'd rather just use the big display.
    So my question is... if I buy an apple bluetooth pro keyboard and a third party multi-button bluetooth mouse (any suggestions?) as well as a DVI-ADC converter, can I leave the powerbook in clamshell mode?
    I want to be able to bring my sleeping powerbook into work with me, plug in the DVI and ethernet cables and hit the spacebar on the wireless keyboard to wake it up. (can you wake a sleeping mac with a bluetooth keyboard?).
    Is this possible? Will this setup work? TIA.

    Well, parts of your setup will work, and parts won't. The monitor and adc-dvi combination should work out fine, and from what I understand you can keep the powerbook almost completly closed while you use an external display, but you may what to research it a little more. There are a lot of discussions about this in the monitors section. Now, as far as the bluetooth devices waking up the computer, they can, but only after they have been paired. So you could not just walk in and wake the computer up. You would need to open the laptop up, connect the dvi cable, and turn on the blutooth devices and let them pair to the computer. Then you could close the lid. I think the agrument here is whether you can close it all the way and you can get an anwser to that in the monitors section of the forum. In terms of bluetooth mice, I use and highly reccommend radtech mice. They work very well, however their battery life is short and the travelling version is very small. I would highly reccommend rechargeable batteries. Hope I answered most of your questions. -Justin

  • This is way beyond annoying now!! Mouse & Keyboard phase in & out..

    Both my wireless Mighty Mouse & Keyboard upon wake phase in & out for the first 5 minutes. They sync up fine at first but as soon as I touch the mouse or try to click something I lose connection. Like I said this happens for about the first 5 minutes then all of a sudden it sticks for the rest of the day. It never did this before the last mac update.
    Now just today I noticed when the screen saver comes on the mouse can't wake the computer back up?? What are all these gremlins? I've read several posts with very minimal response or help from mac pro's! Does anyone have a plausible explanation or better yet a solution to the problem?

    I didn't yet find a topic that exactly addresses my problem with Leopard and bluetooth but yours seems to be very close to it. Today I connected a bluetooth headset that worked very fine with Tiger on my 17" MBP, i.e. there is the same machine and the same bluetooth device as before.
    Now various network applications (Mail, Safari, even Finder!) and the whole system freeze or even crash from time to time. It seems to happen when the headset is on and connected. When I click with the mouse on the bluetooth symbol in the system menu, it takes about five seconds for the menu to appear. When I open System Preferences, I see the busy cursor for about halve a minute before I can click on any icons in it.
    I removed bluethooth from the list of network interfaces in network preferences but it didn't help.
    I also have a bluetooth mighty mouse that I am not using at the moment but I will connect it tomorrow to test. For now, it looks to me that something is wrong with whole bluetooth functionality in Leopard.

  • Can anyone recommend a Bluetooth Mouse & keyboard?

    Hi Guys,
    I've finally installed Bluetoothand AirPort into my Mac Mini & was wondering if anyone could recommend a mouse & keyboard they're happy with? I'm put off by the hefty price tag on the Apple products!
    Many thanks for any help you can give.
    Paul

    "One thing is for sure! Do not buy the Apple bluetooth keyboard!"
    I couldn't disagree more. I have two Apple BT keyboards which I use with my 17 inch PowerBook, G4 Mac Mini and CoreDuo Mini. The keyboards work perfectly every time.
    I even spilled beer into my first BT keyboard back in November, 2003. After submerging the whole unit in the bathtub, flushing it out with distilled water and allowing it to dry thoroughly for two days, the keyboard fired up immediately and it's been working perfectly ever since. How's that for a testimonial!
    Bluetooth mice are another matter. I've had too many disconnections and failed pairings with my Apple BT mouse and my MS Intellimouse BT. Of the two, the Apple mouse works better but not by much. Reading through these forums it seems no third party Bluetooth mouse works more reliably than Apple's. Sporadic disconnections seems the Devil's bargain for BT mice on the Mac.
    PowerBook 17 1.33 Mac OS X (10.4.6)
    PowerBook 17 1.33

  • Bluetooth mouse & keyboard login problem

    When I boot my G4 PowerBook running tiger 10.4.3 I can't type my user name or password - neither my Apple bluetooth mouse or keyboard function.
    I have to login using the PowerBook's mouse and keyboard - then once the login is complete my bluetooth mouse and keyboard work fine.
    Bluetooth software is Apple ver 1.6.6f22
    Firmware is 2.1241
    Battery's are new in both devices and I've deleted and re-added the mouse and keyboard.
    Thanks in advance -

    I've got a similar problem, there are a few others on the message board too.

  • Hard drive drop out?

    I'm really a newbie at all this stuff, so I could use the assistance...I'm running Logic 7 on the stock drive that came with my G5 Power Mac (7200rpm, SATA, etc), and when I run over 3 audio tracks on it the software drops out leaving me with a "Core Audo: System Disk too slow or Overloaded" type of error. I'm pretty sure it's not my RAM (I've got plenty), but is it possible that this program is "too hot to handle" for my hard drive? I'm not sure what to do to correct it. Should I buy an external? HELP!
    G5 Power Mac 2.0Ghz   Mac OS X (10.4.4)   1.5 GB RAM

    "...and when I run over 3 audio tracks on it the software drops out leaving me with a "Core Audo: System Disk too slow or Overloaded" type of error"
    If by run audio you mean record digital audio, then yes you should record to another drive. You would probably have success with a firewire drive. LaCie is one of my favorite manufactures although there are many drives out there that will do the job that you are looking for and then some.

  • External FW drive drops out and THEN!

    I use TechToolPro vs.4.1.1 from my eDrive once a week to check my film-video editing system, this system is centred around a 2Ghz DP G5 with 2.5 Gigs SDRAMM with two internal 160Gig serial ata drives and 4 ext FW drives (all LaCie, 3 FW 400, one FW 800) plus one Clearlight USB 2 drive. TTPro has had no trouble dealing with this set-up for nearly two years now. My OS is 10.3.9
    I have had one hardware mis-hap with an internal drive failing in the first 18 months, otherwise, fine.
    Yesterday one of the external FW drives, a 160Gigs drive that I use solely for video render files, dropped out, I heard the click and the Mac asked why I had done this terrible thing. I looked under the desktop and could see the powerlight OUT on the LaCie drive in question. Disc Utility didn't see it and it was no longer on the desktop (obviously). I replugged the the power cable and the drive came straight back on (I should have pressed the power button but I was very distracted as I was at that moment doing something complex in Photoshop - FCP, AfterEffects or Motion were not open at that time).
    When I opened Disc Utility it saw the drive, tested it and found it fine BUT it had a custom icon(?). Then I opened TTPro and found that suddenly ALL my external drives were "Unsupported Hardware" and that TTPro could therefore not test the SMART or any other drive diagnostic. It could only do volume and file work, When I click on the information buttons for these drives in TTPro the draw opens BLANK. What could have happened to them all?
    DiskWarrior sees all the drives and says they are all fine but of course that is not external hardware, it only ever sees the internal drives and says they are fine. But TTPro used to see them and clicking on the Info buttons would give lots of info. Anyone experience anything like this

    I discovered that this was a passing issue with the drive going to sleep if not accessed with-in a certain time.
    It has stopped doing it now.

  • Choppy bluetooth mouse/keyboard

    Hi everyone,
    I frequently experience choppy bluetooth mouse and keyboard activity. Sometimes repeats keystrokes, and more often will have choppy mouse movements. I am using an Apple Bluetooth keyboard an a microsoft wireless laser mouse (8000). I used both of these on my previous revision mbp (before the video died) and they worked perfectly.
    Does anyone have any hints on how to fix this?
    Eric

    (Copied from another thread where I have just posted the same):
    I'd say it's rather obvious that this is an interference problem:
    Bluetooth and WLAN use the same 2.4 GHz band, and the more traffic there is the more likely problems will occur. Therefore, in particular while there is heavy traffic e.g. while using TimeMachine over WLAN or downloading huge files, the mouse movement may become sluggish.
    Strangely, I have been using a PC laptop until now with the same configuration without a problem. But with my new iMac, the mouse becomes unusable once there is traffic on the WLAN band (ie there is a delay of up to a second for any movement, and sometimes the mouse curser even moves in erratic directions), and it remains sluggish even if there is none.
    For all other having problems here: If you have a recent Mac and a recent router, switching both to the 5 GHz band should solve the problem (at least it does in my case). Unfortunately, I cannot do that because the iPod Touch doesn't support the 5 GHz band.

  • Bluetooth mouse/keyboard - good to go??

    I'm being a bit paranoid, probably, but ...
    when you order an iMac with Bluetooth mouse and keyboard, is it supplied ready to roll, with the BT-EDR module pre-installed, or is there something you have to do yourself? On the Store there is no separate box to check for that BT-EDR module, so I'm guessing it's all OK, and that it Just Works??

    From Mac Help in the Finder menu Help;
    Setting up a wireless keyboard and mouse
    You can set up an Apple wireless keyboard and mouse using the Bluetooth Setup Assistant.
    To use the Bluetooth Setup Assistant:
    1. Open System Preferences and click Bluetooth.
    2. Click Devices, and then click Set Up New Device.
    3. Follow the onscreen instructions to set up your keyboard or mouse.
    For more help using Bluetooth, click the Help button in the bottom right corner of Bluetooth preferences.

  • 10.6.3 update problem - bluetooth mouse & keyboard

    Unfortunately I have to add myself to the list of people who have regretted updating to 10.6.3. From the moment it restarted both my bluetooth mouse and keyboard were reporting "lost connection" every few seconds. I'd get just enough time to click on something before "connection lost" reappeared.
    Tried rebooting a few times - no improvement. No point in delaying, had to wipe clean and restore 10.6.2 from back up. 5 hours to restore and about the same to make new back-up so a day lost, but everything back working perfectly.
    Both mouse and keyboard are apple products and have been working fine for 4 years with iMac.
    Didn't have time to see if there were any other problems. To be fair, this is the first time, in many years, that an update has gone spectacularly wrong.

    I think 10.6.3 caused a lot of USB related mice and keyboard problems. My Microsoft wireless keyboard no longer has any extended function key capability and my Logitech Wireless Trackman Wheel periodically is not recognized at all after a restart. Very irritating. Hopefully Apple will fix this in 10.6.4.

  • Polycom Group 500 - Bluetooth Mouse & Keyboard

    Hi,
    We have a customer who has purchased a couple of Polycom Group 500 units with the RTV license which I must say I'm really impressed with. They have requested a couple of bluetooth mouse and keyboard's to use with the units, will any set work or is there
    a tried and tested model I should go for?
    Thanks
    http://lync2010tips.blogspot.com - [email protected] - If this post has been useful please click the green arrow to the left or click 'Propose as answer'

    Thanks Jeff, that's what I suspected as I couldn't find reference to it in the setup guide.
    Do you think the chap who wrote this blog was just lucky that his Bluetooth mouse and keyboard worked? http://janzoetemelk.blogspot.co.uk/2013/01/unboxing-group-series-500.html
    I tried a cheap and cheerful one I had lying around and it didn't work at all.
    http://lync2010tips.blogspot.com - [email protected] - If this post has been useful please click the green arrow to the left or click 'Propose as answer'

  • Bluetooth Mouse & Keyboard

    Hi,
    I new to the world of macs but so far i'm loving it. There only one problem though, my keyboard and mouse are very jittery almost like its short of signal
    To my knowledge the apple mouse and keyboard have a 10 meter range no obsticles but mine are only half a meter away from my computer. i have to almost put my mouse on top of my g5 to make it smooth out.
    there isn't much around to interfere with it, i have a wireless network but i think WiFi uses a different frequency range than bluetooth
    Please help as this is really annoying when typing and a long row of the same letter appears(keyboard acts like its stuck)

    I believe that I know how to fix this problem. I had the same thing with the Toshiba Encore.
    Found a guy on youtube that explained it, but I must have forgot to save the link.
    Go to "Control Panel" --> "System and Security" --> "System"
    Then select "Device Manager," That will open a new window with all your stuff.
    Now expand "Network adapters"
    You should see "Broadcom 802.11abgn Wireless SDIO Adapter." Click that and select the "Advanced" tab.
    Now look for "Bluetooth Collaboration"
    It will probably be set to "Auto." Select "Disable"
    Now your bluetooth hardware will work!

  • Magic Mouse Regular Drop Out

    My mouse is dropping off bluetooth regularly.
    I've timed it to a 13 second dropout then on for 60 seconds, repeated ad-nauseaum.
    It is NOT loose batteries and I have just cleaned the contacts, it drops out when it's not being touched.
    *** is going on?

    I purchased a magic mouse in January 2015 and it worked fine until I replaced the batteries and then it began dropping out.
    The mouse was shipped with Duracell batteries and I replaced them with Eveready Super Heavy Duty batteries. My problem with dropping out began almost immediately. The shortcoming with the magic mouse is that the either the spring tension on the battery contacts isn't strong enough or their length of travel is limited so movement or jarring of the mouse can cause drop out.
    The issue is that an AA battery isn't an AA battery isn't an AA battery. I measured a Duracell AA battery as having a length of 50.65mm and the Eveready battery that I replaced it with having a length of 49.65mm, one whole millimetre shorter. On reverting back to using Duracell batteries my dropout problem has disappeared. Simple!

  • Bluetooth mouse dropping out. . .

    Finally it seems they fixed the wifi issue with safari.
    Now it seems my apple bluetooth mouse drops out quite a lot.
    Batteries showing above 75%.
    Hmmmm.
    Anyone else?

    And you've all of the updates for 10.8.2? Strange - I've never had Bluetooth problems or issues... I know that there was a problem, early on, with wifi and Bluetooth on the Retina machines but, as far as I know, that has all been 'fixed' with updates... haven't heard of that problem in a long, long time.
    I don't know what else to tell you to try - you might want to make an appointment at your local Apple STore and see if they can come up with a fix...
    Clinton

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