Bogus Service Charge

I programmed Comcast remote to my tv and it made the sound go down. Where I was listening to the sound on my tv at 21 I had to now put the sound up to 40. I called and explained the problem, the rep on the phone tried to send a signal to the box however it did not work. She said she would send a tech to my house to check the equipment, If it was my tv problem there would be a $70 service charge if problem was in their equipment no charge. The service tech's came to my house and he ran a signal to their equipment and the tv came up(their problem shld be no charge). When I get the bill there is a $70 charge. I called comcast and they asked was I explained about the service charge i said yes but it was your equipment that had the problemthere should be no charge, Julie said the charge was correct per the tech code,
I asked to speak to a manager, Leo he asked if I signed a receipt, I said yes but you sign a receipt any time a tech come's to your house, The only solution offered was to adjust for $35, I said no because it was not my tv's fault. Customer service at comcast gets an F. I am now going to cancel comcast service and go to another company because I am not paying this fee. the only way Comcast can save face with me is by creditng the full $70.00. I will be sure to call Monday to cancel this service. I will also send a letter to Tom Karinshak Senior Vice President of Customer Service. Signed a very disgruntled soon to be ex-customer

I'm sorry I can't help you, but I wanted to let you know I have the same problem. In the past, have uploaded a bunch of albums to my photoshop.com gallery...went to do another one the other day and nothing happened....no error message either, just had nothing show up in the gallery. It has been about 9 months since my last successful upload. The only thing I changed on my PC running XP is to install Service Pack 3. I wonder if that has something to do with it?

Similar Messages

Vat calculation to be done on labour service charges and material price.

Hi exeprt
I have scenario where i required to pay vat on labour service charges nd material price.
Calculation
material price is 1000, in there is additional service on tht we pay service charges.
Material price 1000
lab service charges 12
Vat should on on 1012
Regard
Nabil

HI
see You have your tax procedure in OBYZ t-code
There you will have subtotal price+excise duty as subtotal in your tax procedure your excise will zero so remain only material price
subtotal 591 =material+service tax -statical
592=service tax 10% on 591
593 =service tax 2 % on 591
594 =service tax 1% on 591
after that subtotal 595 ==from 591 To 594 -stastical
596===vat on 595
Regards
Kailas Ugale

If I take my Iphone 5c to the apple store to be fixed with the service charge of $269, if they can't fix it do they replace the phone? Or will I have to pay retail price for a new phone?

I have a water damaged iphone 5c. I was thinking about taking it to the Apple store and paying the 269 dollar service charge for them to attempt to fix it. My question is: If they can't fix it, will they replace my phone for that $269 dollars, or will I have to pay full retail price for a new phone?

They do not repair at all.
The replace.
The $269 is for a replacement.

How can I put Service charge to receive money from customer in Sales Return

My company will receive the Restocking fee from customer when customer want to return the goods.
I create a Sales Return Document for sales return but I can't put the service charge to charge my customer in the sales return document.
If there is any possibile way to create billing document for return and AR in one billing document.

I can't put the service charge to charge my customer in the sales return document.
Why not ?? If you dont want to show the service charge in return sale order but to show only in credit memo, this can be achieved. Assign routine 24 in your pricing procedure against this service charge condition type.
G. Lakshmipathi

Service charges also to be load on same material

Material           Net Qty        Rate MAtrl      Coating          Total Amt     Total
                                                                    per     Charge per          MAtrl     Coating
ABC          400     23.06      9.88          9224     3952
Basic Total                              9224     3952
ST 10 %                              922.4     395.2
ST 2%                              18.45     8
ST 1%                               9.2     4
Total                              10174.5         4359
Vat 4%                              407                 0000
Total                              10581             4359
Grand total                                        14940
I want to raise a Po for 14940 and i want load coating charges also on material .
Kindly suggest me how to carry
Regard

Hi,
1st consult with tax consultant for the above what you written.
Now I believe the amount 250 is just a service charge not service tax. Then keep this service charge as delivery charge(250) in MM pricing schema and take net price (750)which is material price to tax procedure to BASB condition type from which VAT will calculate.
Follow the process:
1. Create a condition type service charge (ZSRC) fixed in nature, keep condition category B (control data -1)and select accrual flag check box(control data -2)
2. Assign an account key & accrual key to condition type of service charge (ZSRC) in MM pricing schema, can have following:
Steps-Couu2014Condition type--Cond Descri--- -
From -
TO
10----0PB00 Gross Price--
20----0 R000Discount % on Gross---10--
30----0Subtotal1020-
40----0---ZSRCService Charge--
Keep Acc & Acl key
50----0TOTAL30---40--
#This is just example, U can place new condition type(ZSRC) properly in your schema.
3. Create a tax code for VAT
4. Create PO with material price 750 in PB00 which is net value of PO and enter service charge in ZSRC as 250, enter VAT tax code, so now VAT will calculate from 750 only.
5. Do GR, you will have inventory A/C, GR/IR Clr- A/C and another entry of service charge clr A/C
6. Do invoice in MIRO
Regards,
Biju K

Final settlement in Service Charge settlement

Hi Experts
My client wants their customers to pay their bills when they have recivecd their bills. How should thisa be represented in the SAP system . The flow types available in the system are those for advance payments and flat rates. Which flow type should i adopt for this scenario?
How should this also appear in the application side?
Regards
David

Hi,
You should acticate the service charge settlement functionality.
1. one posts the incoming invoices on settlement units
2. one runs the service charge settlement which distribute the costs to the rental units and invoices the tennat if he participates in the service charge settlement (which generates open items in FI)
3. one runs the invoice processing (which is based on the open items in FI
regards
stefaan

Advanced Pricing in Service Charges

Hi,
I'm trying to get the Advanced Pricing engine to work with charging lines in Service. Right no there's no implementation of the pricing engine in Service Charging and Service Contracts on debrief/charges level or on contracts coverage level.
Are there any APIs that can be used to be able to have qualifiers, modifiers and their contexts to calculate prices directly in charging?
TIA.
Regards,
Robert.

Hallo Robert,
eventuell hilft dir folgender Metalinkeintrag weiter:
Note:303884.1
Gruß
Robert

Service charge settlement to 2 Business Partners assigned to a contract

Please can someone explain how to settle service charge costs to 2Business partners'accounts. For example if we have a rental unit with a tenant and also a landlord of that rental unit and both are picking up costs for different service charge costs or the same service charge costs, how will these be apportioned to both of them.
I have tried assigning 2business partners to one service contract but after running the service charge settlement, the costs were only settled into one business partner's account.

Hi,
please check if the functionality Condition Split, available with Enhancement Package 2 in Business Function RE_GEN_CI_1, might meet your requirement. Further information is available in the release notes of the Business Function.
Hope that helps.
Regards, Franz

Changed bill after I paid it and added in a $70 service charge they had taken off!

I feel like Comcast is a complete ripoff now - and I have been a loyal customer for more than 15 years! I was totally bamboozled by Comcast after I paid my bill and then opened up my "new bill" and saw that my last month's e'bill has been changed after I paid it in full - all my services have been changed and now are being charged more - and a service charge of $70 for a phone problem which was totally their equipment problem and they had previously removed from the bill has now been added back in!! Now the new bill was added in - my "free HBO for 6 months for previous problems" - was removed and I'm now being billed for it - all of my services are being charged more - and my service - which was supposed to be $89. for two years - and I had agreed to - is now $161. - WHAT A RIP-OFF!!! Of course, I can't reach anyone by telephone now as the phone service has changed and I'll have to wait until tomorrow and try some other numbers. I have now switched back to Paper billing and may cut off the phone as this is a total crazy way to operate a business!!! I wish they would just be honest with me after helping me and thanking me for my business and telling me what my bill would be for two years and saying that my bill was paid in FULL!!!

Thanks - I did get a private message that they've taken off the service charge and taken off some of the other charges that had been put on after the fact on the last bill and on this month's bill but then when I log in to look at the bill - it is still more than it is supposed to be as it say it will one to 2 billing cycles for that to take effect.I can't even SEE my own bill ONLINE! I now have to put in a "pin" number to view it and I'm locked out of my own account as there is no place to enter the PIN number and I don't have a record of ever creating a PIN number when I created my account 15 years ago!! - So I wil be emailing that back to the person who emailed me as well as to the ecare@ comcast.com

International service charges?

i am in Israel for a few days and want to sure that my razr maxx phone is not running up charges in data or text. All I want is to connect to local wireless. how do i check to be sure?

Ann,
That is what I did initially, but it stopped me from using local wireless services.
I am currently using the resort wireless service, but I am concerned that when I leave the wireless range I might be incurring expensive phone service charges.
Is there a way to do something more that switching to airplane mode?
>> Personal information removed to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

Service Charges?

Are there transaction fees or service charges when utilizing forms that incorporate a payment?

Hi,
After filling out the form and then submitting, you will be then redirected to the PayPal page to complete your payment transaction. How will you be charged? It depends on how you set up your account with PayPal and which payment method you select at that point (please check the PayPal website for more information, you need to have an active account with PayPal before you can use payment in your forms).
For more information on how to set up your form with PayPal integreation, please check:
http://forums.adobe.com/docs/DOC-1632
Additionally, you can check the forum for FormsCentral Payment:
http://forums.adobe.com/community/formscentral/payments?view=discussions
Thanks,
Lucia

Garnishment service charge

Hi,
I want to configure the service charge /fees in the IT 0194 . I need some input as to what are the standard service charges/per state in US.This can help me to configure accordingly.
Any input in this regard will be appriciated.
Regards,
SJ

Hi Sunita,
The Garnishment service charges are maintained in the table T5UGC. You can do that via SM31 & maintain the view V_T5UGC. The following are the entries for US.
[code]
US    AK    S     1     Admin Fee $5.00 per payment
US    AK    S     2     $5.00 on First $2.00 all other-Florida
US    AL    S     1     Administrative Fee $2.00
US    AL    S     2     $5.00 on First $2.00 all other-Florida
US    AR    S     1     Admin Fee $2.50 per payment
US    AR    S     2     $5.00 on First $2.00 all other-Florida
US    AZ    S     1     Greater of $1.00 per P/P or $4.00 Mth.
US    AZ    S     2     $5.00 on First $2.00 all other-Florida
US    CA    S     1     Admin Fee $1.00 per payment
US    CA    S     2     $5.00 on First $2.00 all other-Florida
US    CO    S     1     Admin. Fee $5.00 per Month
US    CO    S     2     $5.00 on First $2.00 all other-Florida
US    CT    S     1     No provision
US    CT    S     2     $5.00 on First $2.00 all other-Florida
US    DC    S     1     Admin Fee $2.00 per payment
US    DC    S     2     $5.00 on First $2.00 all other-Florida
US    DE    S     1     $5.00 on First $2.00 all other-Florida
US    FL    S     1     Admin Fee $5.00 on First $2.00 all othe
US    FL    S     2     Admin Fee contuining at $2.00 - Florida
US    GA    S     1     Admin Fee $25.00 of 1st Pmt, then $3.00
US    GA    S     2     $5.00 on First $2.00 all other-Florida
US    GA    S     3     Admin Fee contuining at $2.00 - Florida
US    GA    S     4     Admin Fee contuining at $3.00 - Georgia
US    HI    S     1     Administrative Fee $2.00 per payment
US    HI    S     2     $5.00 on First $2.00 all other-Florida
US    IA    S     1     Administrative Fee $2.00 per payment
US    IA    S     2     $5.00 on First $2.00 all other-Florida
US    ID    S     1     Admin Fee $5.00 per payment
US    ID    S     2     $5.00 on First $2.00 all other-Florida
US    IL    S     1     Admin Fee $5.00 per Month
US    IL    S     2     $5.00 on First $2.00 all other-Florida
US    IN    S     1     Administrative Fee $2.00 per payment
US    IN    S     2     $5.00 on First $2.00 all other-Florida
US    KS    S     1     Lesser of $5.00 per P/P or $10.00 per Mo
US    KS    S     2     $5.00 on First $2.00 all other-Florida
US    KY    S     1     Admin. fee $1.00 per payment
US    KY    S     2     $5.00 on First $2.00 all other-Florida
US    LA    S     1     Admin. fee $5.00 per payment
US    LA    S     2     $5.00 on First $2.00 all other-Florida
US    MA    S     1     Admin fee $1.00 per payment
US    MA    S     2     $5.00 on First $2.00 all other-Florida
US    MD    S     1     Admin fee $2.00 per payment
US    MD    S     2     $5.00 on First $2.00 all other-Florida
US    ME    S     1     Admin fee $2.00 per transaction
US    ME    S     2     $5.00 on First $2.00 all other-Florida
US    MN    S     1     Admin. fee $1.00 per payment
US    MN    S     2     $5.00 on First $2.00 all other-Florida
US    MO    S     1     Admin. Fee $6.00 per Month
US    MO    S     2     $5.00 on First $2.00 all other-Florida
US    MS    S     1     Admin Fee $2.00 per payment
US    MS    S     2     $5.00 on First $2.00 all other-Florida
US    MT    S     1     Admin. Fee $5.00 per Month
US    MT    S     2     $5.00 on First $2.00 all other-Florida
US    NC    S     1     Admin Fee $2.00 per payment
US    NC    S     2     $5.00 on First $2.00 all other-Florida
US    NE    S     1     Admin Fee $2.50 per Month
US    NE    S     2     $5.00 on First $2.00 all other-Florida
US    NH    S     1     Admin Fee $1.00 per payment
US    NH    S     2     $5.00 on First $2.00 all other-Florida
US    NJ    S     1     Admin Fee $1.00 per payment
US    NJ    S     2     $5.00 on First $2.00 all other-Florida
US    NM    S     1     Admin Fee $1.00 per payment
US    NM    S     2     $5.00 on First $2.00 all other-Florida
US    NV    S     1     Admin Fee $3.00 per payment
US    NV    S     2     $5.00 on First $2.00 all other-Florida
US    NY    S     1     $5.00 on First $2.00 all other-Florida
US    OH    S     1     Greater of $2.00, or 1% of payment
US    OH    S     2     $5.00 on First $2.00 all other-Florida
US    OK    S     1     $5.00 per pmt; up to $10.00 per month.
US    OK    S     2     $5.00 on First $2.00 all other-Florida
US    OR    S     1     $5.00 per month.
US    OR    S     2     $5.00 on First $2.00 all other-Florida
US    PA    S     1     Admin fee 2% of payment
US    PA    S     2     $5.00 on First $2.00 all other-Florida
US    PR    S     1     Will be stated on order
US    PR    S     2     $5.00 on First $2.00 all other-Florida
US    RI    S     1     Admin Fee $2.00 per payment
US    RI    S     2     $5.00 on First $2.00 all other-Florida
US    SC    S     1     Admin Fee $3.00 per payment
US    SC    S     2     $5.00 on First $2.00 all other-Florida
US    SD    S     1     $5.00 on First $2.00 all other-Florida
US    TN    S     1     $5.00 per month; or 5% of payment
US    TN    S     2     $5.00 on First $2.00 all other-Florida
US    TX    S     1     Admin. Fee $10.00 per Month
US    TX    S     2     $5.00 on First $2.00 all other-Florida
US    TX    S     3     Admin Fee contuining at $2.00 - Florida
US    UT    S     1     One-time $25.00 fee
US    UT    S     2     $5.00 on First $2.00 all other-Florida
US    VA    S     1     Admin. fee $5.00 per payment
US    VA    S     2     $5.00 on First $2.00 all other-Florida
US    VT    S     1     Admin. Fee $5.00 per Month
US    VT    S     2     $5.00 on First $2.00 all other-Florida
US    WA    S     1     $10.00 for first; $1.00 for all other
US    WA    S     2     $5.00 on First $2.00 all other-Florida
US    WI    S     1     Admin Fee $3.00 per payment
US    WI    S     2     $5.00 on First $2.00 all other-Florida
US    WV    S     1     Admin. fee $1.00 per payment
US    WV    S     2     $5.00 on First $2.00 all other-Florida
[/code]
Regards,
Suresh Datti
P.S. PL reward helpful answers

Service charge

On May 27 I called , the xfinity was out. The rep went thru all the steps and said I needed to have a service charge. I asked if I would be charged. She said no. On May 29 a service rep checked came and determined that when xfinity 1 was installed. The rep DID NOT EXCHANE AND UPGRADE. All the boxes in the house. He changed this out and it works perfectly. THIS SHOULD HAVE BEEN DONE WHEN XFINITY 1was installed. He said I would NOT be charged. YES I wad charged. And it has been impossible to get this resolved. Any one know who I can call to get this fixed

I tell everyone on this site that if you have Comcast/Xfinity you are going to be billed what-ever they want when-ever they want and THERE IS NOTHING, NOTHING, NOTHING you can do about it except cancel your service. Service charges are the bread and butter for this company. That along with service fees is where they get all the customers upset with increases as they see fit..... They even charge their customers service fees/shipping charges on THEIR EQUIPMENT to the customers.....They charged me freight fees on shipping THEIR replacement box that was to replace THEIR faulty equipment already in my home...? Comcast/Xfinity signs you up with misleading and incorrect price quotes and once they have their "service agreement" they consistently raise their serice fees, AGAIN, when-ever and what-ever they want. My service started at 127.99, increased to 141.72 during the first year and is now quoted to be 172.84 for the second year PER "CUSTOMER SERVICE" .......What do you want to bet the 172.84 increases soon???????Comcast/Xfinity DOES NOT OFFER OR UPHOLD PRICING QUOTED AT TIME OF SIGN-UP TO THEIR SERVICES. Comcast/Xfinity and I entered a "Service Agreement" quoted by the sales rep stating that the first year would be 127.99 and the second year would be $20 more = 147.99????IF THEY DONT HONOR THEIR SERVICE AGREEMENT WHY DO WE HAVE TOO?I am contacting the BBB, for what-ever reason, to see if there is any legal or "non-legal" binding contract that I (we) have to follow regarding their corporate "service agreement". Again, if they dont honor it as the service provider why do we?????? Get out as soon as you can.You will not be happy - There is no customer service with this company.Good Luck - You are going to need it.Regards, Chris A MolenaurComcast past, present but not future "customer".

Service Charge Settlement

Hy,
please can somebody explain me the process of service charge settlement?I don't understand how is using the settlement units and how the postings are made.
Thank you very much.

Hi,
I've added an excerpt of the online documentation of RE-FX which gives an overview over service charge settlement.
I know that are only basics but maybe it helps you to get a better understanding. If not please tell me where you need more detailed explanation.
Regards, Franz
Purpose
You use service charge settlement to distribute apportionable costs that arise during a particular settlement period to the tenants.
Process Flow
Below is a description of the processes involved in service charge settlement.
I.    Master Data for Settlement Unit, Rental Object, and Contract
       1.      Enter measurements in each participating usage object.
       2.      Assign the usage objects to a participation group for each business entity.
       3.      Create a settlement unit for each service charge key, and assign the rental objects participating in the settlement to this settlement unit using the participation group.
If costs for more than one settlement unit were jointly invoiced, you must create a master settlement unit.
       4.      The settlement participation is automatically generated for each contract. However you can define exceptions in each contract.
II.   Incoming Invoice Posting
Account assignment of service charges is made to the respective settlement units or master settlement units in the Financial Accounting (FI) component. The settlement amount is transferred automatically to the correct settlement period by means of the settlement reference date.
For postings with extended withholding tax, only advance payments posted as revenue are considered for the conditions relevant for service charges. The system does not support special general ledger processes with withholding tax. The standard withholding tax term is often used during service charge settlement. You can determine the term from the conditions only in the Transfer Posting Advance Payments Debit Balance settlement mode.
III. Execute Service Charge Settlement
Execute the service charge settlement run at the end of the settlement period:
·        Advance payments are transferred in a batch input session.
·        There are several steps involved in the settlement. You can save each step (except posting) and call it again.
·        The results of settlement can be posted directly to Financial Accounting.
For more information on performing service charge settlement, refer to Simulating and Executing Service Charge Settlement.
Result
Depending on how you set it up, the service charge settlement performs the following activities:
       1.      Calculation of total costs for the settlement period for each service charge key
       2.      Cost apportionment to the relevant contracts or rental objects
       3.      Posting of cost shares to tenant accounts
       4.      Determination of the advance payments (actual payments) made by the tenant for which credit transfer postings are made

Service charge settlement - cannot settle Settlement Units.

Hello,
I am trying to run RESCSE (service charge settlement) for a BE. After I have run the job, the job finishes very fast (less than a minute) and shows the status as 'finished'. When I am looking at the Settlement Unit under the BE, I find that for that month (for which the settlement was run), the status shows the symbol of a lock. Nothing seems to have been settled.
When I went back to the job log to check the steps, I found that though the job has finished, it has one line which says "batch processing not possible". But when I had run RESCSE, I had run it ONLY for this BE and not as a batch. Also, it has a line that shows that a settlement id has been generated but next to it is written, successful steps: 0; incorrect steps: 1.
Can someone please guide me how to investigate this issue?
Regards,
Suvarghya Dutta

Hi ,
Reg this SCS you can settle it to Contract level only .You can not settle to pertaining to the object .
Check in the contract u have given the participation group as BE or not.
Regards,
Mohan

Bogus Service Charge

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