Bought a friends I phone 4g, and keep getting his email and apple account ? .. How do I get rid of his information completely
Bought a friends I phone and keeps asking me his password for everything.. I need to delete him and add me.. How do I delete his info and put mine in.. Thanks
Open itunes, connect iphone , click restore.
Click Support at the top of this page, then click Manuals. You can find and read the manual from there.
You can also use the search bar at the top fo this page by Support to find articles explaining.
Similar Messages
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hi i updated my iphone 4 with itunes and now i cannot use my phone as i keep getting error 16 after trying to restore my phone....i cannot afford to replace ..can any body help me...the phone is out of warrenty so apple do not want to know....please any help
https://discussions.apple.com/message/23100453#23100453
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Hi! My friend offer me a iphone 4s upgraded to ios7. The phone need and icloud account. and my friend didn't remember his email address and password. How can i bypass this. Please help.
Sorry, there's no way around Activation Lock. So, give the phone back to your "friend", as you will never be able to use it.
Apple can't/won't help you. -
Hi i Bought a secondhand I Phone 4 And i cant access my i cloud it says i have to many accounts how can i reset the i cloud?
Call Apple sales support. Something apparently went wrong in your transaction. In the USA the number is 1-800-676-2775.
Best of luck. -
I just bought an iphone 4s. phone service and wifi kept disconnecting and so i restored the phone. i had error code 1645 and 1602. so i stopped the restore. but now my iphone is stuck in the restore screen and is not recognised by itunes or com
i have restarted my com, re-installed itunes and repeatedly tuned on and off my iphone to no avail. please help!!!
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I am new to Apple products and I am trying to transfer my contacts to my iphone from a Casio G'zOne phone but I keep getting Connection Unsuccessful. How do I transfer the contacts?
How are you trying to transfer them? Via Bluetooth? If so, that will not work.
You need to get the contacts from the Casio phone into a supported contact manager on your computer (Address Book/Contacts on a Mac or Outlook on a PC) then sync them to the iPhone via iTunes or iCloud. -
I,m trying to restore my phone but I keep getting Error code 21.... help please iPhone 4S
Take a look at this Apple doc -> iTunes: Specific update-and-restore error messages and advanced troubleshooting
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
You could just update or uninstall the security software on your computer and then test again. -
I just upgraded my phone. I keep getting duplicate texts. Please help.
I just upgraded my phone. I keep getting duplicate texts. Please help. Thanks!
Toggle iMessage Off then On
Turning iMessage off then on again worked for my particular issue. You can do this by following these steps:
From the Home screen, open “Settings“.
Select “Messages“
Slide “iMessages” to off for about 3 minutes, then turn it back on.
Your iPhone will be re-registered and may clear up the duplicate text message notification problem.
Repeat Alerts Setting
There is a setting that repeats notifications which could cause this issue. Check it with these steps:
From the Home screen, open “Settings“.
Select “Notification Center“.
Choose “Messages“.
Ensure that the “Repeat Alerts” setting is set to “Once“.
Send & Receive Setting
Another setting that involves sending notifications to multiple numbers could be the issue as well. Check the following:
From the Home screen, open “Settings“.
Select “Messages“.
Choose “Send & Receive“.
Ensure that only your phone number is listed in the “You can be reached by iMessage at” area. If you have an email address or anything else listed, it could cause duplicate text messages. -
i bought whatsup on 5th of june and my account has been debited for INR 60. Today(8th june) again my account has been debited for INR 55. I want to know the reason behind it?
You could go to the app store on your phone then tap on the update button bottom right then tap on purchases at the top and see what has been bought on your phone also you could goto itunes in you romputer and click on your account once itunes store has been selected from the left then click on account and enter your password and scroll down to Purchase history and click on "see all" and have a look at recent purchases
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I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?
From the App Store meny bar click Store > Check for Unfinished Downloads
And check your Applications folder for the app.
Apple's policy > All Sales Are Final > iTUNES STORE - TERMS AND CONDITIONS
Note... it would help to tell us which Mac OS X you have installed when you post for help. -
I used "find my phone" app and locked it, how do I unlock it?
i used "find my phone" app and locked it, how do I unlock it?
Thanks, I do know where the "any" key is...obviously I have to use the pin code. What I need to know is specifically where I go to on either the phone or on PC to find the proper screen.
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I keep getting this message “Unable to complete back up an error has occurred while creating back up folder” Why is this happening and is it time to purchase a new tim machine?
Check out the Apple Support Communities Time Machine expert Pondini's troubleshooting article on this exact topic. Hopefully, it will help.
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My iphone 5 wont let me update apps keeps popping up with old apple id how do i fix this
my iphone 5 wont let me update apps keeps popping up with old apple id how do i fix this??
All apps downloaded/purchased are tied to the apple ID used to download/purchase them.
If you change your Apple ID and do not wish to use the old apple ID and password to update them, you have to delete them and redownload or buy them under the new apple ID. -
I am trying to switch my imob account from my iphone to my ipad and when I try to transfer, the ipad says that i cannot transfer another imob account to it because I bound the imob account to the device that is already on the ipad. This is driving me crazy. Every time I try to permanently delete the imob app from the ipad and download a new one, it opens to my existing app that I keep deleting. I wiped the ipad clean numerous times. I even tried using a different apple id to download it. Nothing it working. Why can't I get rid of the information stored in the app that is on the ipad? It's creepy how it won't go away. So if I sold the ipad and someone else tried to download their own game, they would not be able to because my original information that is saved on the game would keep coming up. Any help is appreciated.
Have you tried contactint the app's developer?
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I'm using CS6 Extended. My OS is "Windows 7 home premium.
Can no longer load video files into CS6 for edited I keep getting error message:
'Could not complete your request because the DynamicLink Media Server is not available.'
Don't know what this means. Until just now I was able to load videos without any problems. Now I'm getting this message. Any thoughts?Hi Mylenium,
upfront:
I hope I won't be marked as spam now, since I am posting on a few relevant discussions now to this topic.
However, I really would like to ask the people who have experienced this problem to see if they were able to solve it.
Now the real deal:
I posted a question in this discussionDynamicLink Media Server won't let me import video for video frames to layers anymore.
The linked discussion is a lot younger, which is why I posted there first.
I also put in information on the steps that I have tried and my computer specifications.
I am experiencing this problem for a while now and hope you and jones1351may be able to help out.
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