Bought a movie, went to remove captions, now tells me to find settings then downloads, can't find downloads but found 'check for rentals' which is doing nothing
Can anyone tell me where to find 'downloads' under settings for Apple TV. I bought a movie, left it so as to go remove captions, can't put it back on, I try to purchase it again, it says it's already bought and to go to settings and downloads to find it, I can find settings but not downloads
Welcome to the Apple community Eddy.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.
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