Can't finish watching iTunes rental movie after pausing - can't restart movie via Settings - iTunes Store - Check for Rentals?

I rented a movie from itunes using Apple tv. Half way through, I paused it and then accidentally hit menu instead of play. i was directed to settings - iTunes store- check for rentals and now its just spinning and i can't watch the rest of the movie.

Backing out of the movie can cause it to be flushed from the system as it is not stored. There seems to be a bug with the check for rentals function, try logging out and back into your account.

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HT1498 I rent a movie and I can see it. And I go to iTunes Store, check for rentals and its not loading the movie.

I rent a movie and I can't see it. I went to itune store and check for rentals, but its not loading the movie. What should I do?

I went to check for rentals on Apple TV to find rental. There is no support and no resolve. The screen just kept loading, never showing the movie after I purchased it. This is the second time this has happened to me. Very disappointed.
My have to look for alternative..

I have rented a movie from apple tv but cant watche it,it says go to itunes store and check for rentals, but its just lowding

just rented a movie from my apple tv, accidently got out, and cant play it back, it says that go to itunes store and check for rentals, but it just show lowding and lowding please some one help, how can i play it back????????????????

Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

Bought a movie, went to remove captions, now tells me to find settings then downloads, can't find downloads but found 'check for rentals' which is doing nothing

Can anyone tell me where to find 'downloads' under settings for Apple TV. I bought a movie, left it so as to go remove captions, can't put it back on, I try to purchase it again, it says it's already bought and to go to settings and downloads to find it, I can find settings but not downloads

Welcome to the Apple community Eddy.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

I rent ed a movie on my Apple TV but when I go to check for rentals nothing comes up

I rented a movie on my Apple TV and did not download it right away. When I try to retrieve it under iTunes and check for rentals like it says to do nothing comes up

A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

Check for Rentals on Apple TV does not work

I have rented many movies in the past using Apple TV. I have not had a problem until now, right after I just updated my Apple TV software to the latest software v6.0 (6646.65).
Last night (9/28) I rented World War Z. Roughly 20 minutes into the movie, I stopped the move by hitting the menu button. This exited me from the movie and back to the movies rentals screen. I then rented another movie only a few minutes after exiting the first. I had no problem renting the second movie as I did not exit the movie once the streaming started.
A few hours later I went back to watch the move by selecting the movie. The rental option was still availabe. By selecting to rent the movie again and then selecting "Rent and watch now", the system told me I had already rented the movie and I should go to Settings->Downloads->Check for Downloads. This options does NOT exist in the settings menu; however, I found a similar option under iTunes Store->Check for Rentals.
This "Check for Rentals" option does absolutely nothing - or it doesn't show anything if it is doing something behind the scenes. It just shows the spinning lines. I waited all night for something to happen. I restarted my router and modem to make sure there was nothing wrong with networking. Again, I had just watched another movie all the way through with no problems. I sent Apple Support an email with my issue and they refunded my $4.99 for the movie rental.
So, tonight (9/29), I still wanted to watch the movie and I wanted to see if it would work. I went to the movie, selected to rent the movie and it gave me an optionsaying that I had already rented the movie and asking me if I wanted to rent it again. I selected to rent it again. I was able to watch the movie all the way through with no problem.
I ended the movie during the credits by hitting the menu button. I immediately went back to the movie to see if I could continue the movie since I should be able to watch this movie in the next 24 hours. The same situation happened again. I was told I could not rent the movie again, but to go to Settings->Download->Check for downloads. The "Check for Rentals" is doing the same thing.
So, my question is how do I fix this or is there even a fix for this situation? If I can't watch a movie without the fear of exiting the movie for whatever reason and not be able to return to the rented movie, I will not continue to rent movies from Apple TV. I enjoy renting them through Apple TV, but I definitely have multiple options (i.e. XBox Live, PS Network/Amazon, Redbox, etc.). I really want to understand why this is happening and if it's going to be fixed.
Thank you for any feedback!

I have been working on this project for just one day. Other people have suggested logging out and then logging back in. I have had sucsess with this sollution today.
Check this thread as well.
https://discussions.apple.com/thread/5360214?start=0&tstart=0

Check for rentals does nothing...how to fix it ?

How can i fix this problem ?

A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

HT1657 check for rentals

Hi I just rented a movie, it played for about 10 min then stopped brought me back to the home screen of apple tv, I went to check for downloads, but it does not show up. It appears on my account that I purchased the rental though, and if I try to rerent it it says I already rented it, and should check for downloads. Any help

Welcome to the Apple community BWetzel.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

I have an ipad2. PLEASE can anyone tell me if I can watch a movie purchased from iTunes without wifi (after I have downloaded the movie and hit play while connected). My husband is going for chemotherapy and the hospital does not have wifi.

I have an ipad2. PLEASE can anyone tell me if I can watch a movie purchased from iTunes without wifi (after I have downloaded the movie and hit play while connected). My husband is going for chemotherapy and the hospital does not have wifi.

Yes, if the movie has been downloaded to the iPad, then you can watch it without Wi-Fi.

HT1657 watching a movie on Apple TV and it just stops in the middle of it. Try settings and check for rental and just get the spinning wheel for over 30 minutes.

Can't seem to finish a movie on AppleTV. It just stops in the middle of movie and returns to menu. Try to check for rentals under settings like it says to when we try and download movie again and all I get is a spinning wheel. At least the second this has happened in the middle of a movie. Beginning to think AppleTV is junk!

Hello Pauljfield,
You may want to report the issue you've had with your rental to the folks in our iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

HT1657 Everytime I try to downlaod a movie I have rented using the option Check for Rentals, nothing happens. Any ideas?

So I rented a movie using iTunes and my AppleTV device. I chose the option Rent and Watch later. I have been charged the rental fee. Yet, whenever I try and download the movie, I choose it on iTunes/Appe TV and am told that I have already rented it and I need to check the download status, via Settings, iTunes account, Check for Downloads.
Everytime I get to the Check for Downloads option, the system gets stuck. The cursor device simply spirals and spirals and spirals.
Any ideas as to what to do?
Best,
Benedict

Same error message, I disabled tab mix and made sure I only have the newest version of Java, restarted firefox, now it seems to be fine no error yet on Pogo games or pictures upload to ebay which were the biggest problems besides hanging. I had also had disabled AVG secure search yesterday but that did not solve the issue. Now I will try to add back in AVG search...I have very few adds ons, also the note embedded about re- installing a toolbar went away, my old one did not work with FF4, so I installed Yahoo toolbar but the message still did not go away until I applied this fix. Hopes this helps someone..

HT5100 I want to turn off the autoplay feature. I'd like ITunes to stop after one podcast. The latest version has changed the default for playback.

I want to turn off the autoplay feature in iTunes. I'd like iTunes to stop after one podcast. The latest version has changed the default for playback.

Make sure that the system time and date on your computer are set correctly.
If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".
You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
*Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
*Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.
You can see more Details like intermediate certificates that are used in the Details pane.
Note that some firewalls monitor secure (https) connections and send their own certificate instead of the website's certificate.

Rental Movies Don't Download & Show Up - Check For Rentals No Help

Rental Movies Don't Download & Show Up - Check For Rentals No Help - How Do I Get Rentals To DownLoad? Thanks

I had this for many movies..Finally..I logged out from the store..and Icloud...I disconnected the power cable from the apple tv and waited 10 seconds...and here we go...the rented movies list came out..and all movies which I rented before came up...:D
Regards

Apple tv "check for rental" pointless

APPLE TV IS DRIIVING ME CRAZY!!!
It is impossible. Every time I rent a movie I lose it. The "check for rental" option does not work, there is no "download" option that we are tild to check, and APPLE does not have a customer complaint area. Customer support is not the same as customer complaint. I dont need support, it is Apple who needs support to get this right. Plus, Apple TV and iTunes do not have a good interface with each other. How fast canda good name be lost?

No service currently available but it is coming definitely to the US and hopefully to other countries once Apple has thrashed out a mutually acceptable deal with the movie companies.
AC

Why does my VOD movie, after pause timeout, never Resume Play but always starts over?

Two years, if I have to go to the bathroom and pause, I've been experiencing the issue that my VOD movie NEVER! resumes. It always starts over.
Any fixes Verizon?
Can't pause your 16 bucks a month HD DVR for VOD or Resume Play after pause timeout. How is there even a pause timeout?
I know this is a flame but I'm tired of the **bleep** and if anyone has a fix I'd love to hear it.

Oops, Brian - I accidentally clicked the "this solved my question" button. No offense, but it didn't - not yet.
By "reset," mean it played for literally a few seconds, then dumped out of the movie and went back to the selection screen (in Netflix, this would be the screen with the movie description and Play button; in just the AppleTV interface, that would refer to the movie list with the chosen film highlighted, ready to hit SELECT to start it).
Sometimes, if I selected again (or hit Play), the movie would return where it left off (or within a few seconds to a few minutes of the scene). But other times, it would just jump back to the start of the movie, regardless of where I'd been when it dumped back to the menu.
Tonight, I tried something else, just to see if my wireless router is to blame: I patched a CAT-5 cable directly to the AppleTV from the router (same one that's doing the WiFi routing; it has four ethernet ports on the back). Netflix played flawlessly. HD all the way, no downressing to SD (or worse), no audio dropouts, no returns-to-menu. Since I don't have a long enough CAT-5 to reach the iMac, I have no easy way to test whether that would solve the iTunes Home Sharing issues I've been having. But just getting clean playback from Netflix tells me the wireless router is suspect here.
The hunt for answers continues.

Can't finish watching iTunes rental movie after pausing - can't restart movie via Settings - iTunes Store - Check for Rentals?

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