BPM Alert shows in Inbox but without custom text

We have a BPM which raises an alert and passes a message to a fixed receipent Inbox. In our Dev environment this works great. We replicated this functinoality in our QA environment and now the user gets an alert in their Inbox but instead of the custom message they just receive the alert category description. We have scene this problem in the past when we forgot to check dynamic text on the alert category but we checked this so it must be something else.
Any help would be appreciated.
Cheers

Hi Puloma,
If I run RSALERTTEST with no additional confirguration it creates an alert in my inbox with the alert category description as the alert message. If I run RSALERTTEST and use the additional configuration menu to add in a description it uses that description as the alert message short text. It appears to be working as expected. The problem seems to be that although my BPM works perfect in Dev, in our QA environment it is not feeding the alert description correctly to the alert message. This is just a guess I am not sure if there is a way for me to monitor what alert description my bpm created.
Regards

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