Brand new ipad... 2 days later, the screen wont lock when closing smartlid

when i got it at first it worked fine. closed the lid and unlock /lock slider always showed up.
I read around other peoples questions and some say its a software issue ? I just want to verifiy that i can't fix this somehow ?
Its the brand new 64gb Ipad with the A6X processor.. retina screen... all those new features. brand new from china. purchased here on store.apple.com so if its a software issue then thats just terrible...
i've gone to settings -> clicked ON for unlock/lock when lid closes
Still it does not want to lock unless you turn it off/on obviously
or if you add a passcode is the only ways to get it to lock now.
I don't want a passcode but rather it auto-lock when smart lid closes like the option says so...i want it to lock so I can just slide it to unlock without passcode.
any help appreciated thanks, Sergio

Try this:
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings  (or for network connection issues 'reset network settings').
(no media or data will be deleted from the device, this will only take a minute).

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