Brand new laptop with windows 7 premium and adobe 9.3.3 wont load

Ok im lost I have a brand new computer fresh copy of win 7 premium and downloaded Adobe reader.9. It will not even start in windows. The cursor shows busy then just doesn't do anything not even a splash screen and will not even open if I click on a pdf file either also IE8 will not allow it to open in a browser period I changed permissions in Norton to allow it enabled pdf linker in IE8 but still get an error saying closing explorer due to security reasons. It also cannot find a solution. I've uninstalled repaired and nothing either. help!!!!!!
p.s. I seatched the forums but nothing about adobe not even loading or splash screen not even showing.

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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