Bridge Browser Problem

Hello Everybody
We are running BES 4.1 and MDS-CS is set to use a proxy.
On a handheld when you connect to the internet you are prompted to authenicate but when you try and use the bridge browser it seems to bypass the authentication and we just get a cache access denied message from the proxy server. I am the BES administrator and have tried various IT policy settings including assigning no policy. In the MDS-CS proxy setting I have tried adding a user name and password, this allowed the handheld to connect to the internet authenticated without prompting as expected, the bridge browser still gets the cache access denied because it is not authenticated.
Does anyone have any ideas?
 Thanks

Hi OscarVZ,
I used a Bold branded to your carrier with the same software on it as well as the PlayBook and was able to open several sites on the Bridge Browser (yahoo.com, google.com etc). I was not able to replicate this error.
I would suggest you contact your BES Admin. I actived my Bold on my BES and my IT Policy allowed me access to these sites. It sounds like a setting in your IT Policy that is preventing browsing external sites on the Bridge Browser.
Hope this helps and let me know what you find out.
Thanks
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Similar Messages

  • Bridge Browser icon missing after the upgrade to OS2

    I have suddenly realised that the Bridge Browser icon has been missing from my PlayBook after the Upgrade to OS2. My service provider data plan supports browsing and I use to do that earlier on OS1. Now a days, since I am mainly using Mifi device...did not use Bridge Browser....BUT suddenly realised that this icon is missing.....
    Any idea what I need to do to get that icon back on PlayBook? and also use it....

    It's really funny...The OS2 manual says that there will be an icon for Bridge Browser....but in reality...you do not require any separate bridge browser icon...Browser main icon works for both...wifi connection as well as bridge connection....
    I am surprised, why RIM has not highlighted this fact in its OS2 manual.....
    Anyways....my problem is resolved....

  • Bridge Browser on Playbook Not Working

    I just got my Playbook, I love it! I connected the Playbook (OS 1.0.3.1.868) to my Curve 9300 (using OS 5.0.0.977 on BES) through bridging.  All Bridge functions work well EXCEPT the Bridge Browser.
    When I type in a web page address in the Bridge Browser on the Playbook, it loads 1/4 of the way and then a popup window asks me to type a "File name" and "Save To". When I do (or cancel) nothing happens and I get a blank white screen with "No Title".
    My Browser on the Curve 9300 is working fine.
    Please help!

    I am on BES and it works for me, we dont have any fancy settings either.
    I am wondering if it has to do with the way BES is routing data access on your device.
    What is you default browser set to and can you surf on all default browsers?
    KB16463 - How to change the default browser on a BlackBerry smartphone
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • Bridge browser intranet bes issues

    lets list here what we manage or do not manage to reach in the internal network from the bridge browser through the bes server and mds i.e. paired to a blackbefry smartphone ( not setting up a vpn through the normal browser through wifi )
    i say this because it seems that you do not manage to reach evrything that you manage to reach through the ordinary bes blackberry smartphone.
    eg. in our private network we have a bes and an exchange server and if i type http://myexchangeip/exchange/myusername/inbox on my blackberry smartphone i get a domain authentication request and if i provide the correct password i can access my exchange owa (outlook web access) mailbox view. if i type the same url on the playbook bridge browser i do not manage to access
    although other internal urls work on both the smartphone and the playbook bridge browser
    eg. bes5 webconsole url - nas webconsoles - hp printers web interfaces
    i would have expected to see working also vnc servers java access, but doesn't
    the only vnc server i managed to partially access is thinvnc a special web only version but this also only setting it to https with no authentication
    i also have dell server management web consoles and hp ups power management web console that are on strange ports that do not work through the browser bridge
    any ideas or better success?

    I can access my exchange server by IP, Sonicwall, APC 3000 web interface, most printers, IP switch and more.
    are you accessing by IP or DNS name? try Ip and see if it is better.
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • Bridge Browser thinks I am out of US"

    I was testing the bridge browser on abc.com and recieved the message below. Has anyone seen this or similiar?
    "You appear to be outside the United States or its territories. Due to international rights agreements, we only offer this video to viewers located within the United States and its territories".
    I am located in the US and wonder if it comes from my phone.

    Bridge uses the settings of BlackBerry browser.
    When using the BlackBerry browser, it can use a Canadian IP address with BIS or the server IP address of BES.
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • I tried dowloading Skype yesterday and my Safari browser crashed.  It gives the message "Safari quit while using the librooksbas.dylib plug-in.  I trashed Skype but still have the browser problem.  I also tried logging in under guest, and no Safari.

    I tried dowloading Skype yesterday and my Safari browser crashed.  It gives the message "Safari quit while using the librooksbas.dylib plug-in.  I trashed Skype but still have the browser problem.  I also tried logging in under guest, and still
    no Safari.

    Julie --
    Backing up QuickTime's advice --
    Unless your bank's website is insecure, you're fine.  Go up to the Safari "Search" bar and type in Rapport.  You'll be amazed.  It may  "work" on PCs, but definitely not Macs.  And it's not needed for Macs.

  • New files not showing up in Adobe Bridge browser

    Since mid-October all new images added to "My Pictures" file refuse to show up the Adobe Bridge browser box. This is infuriating!! I've got Photoshop CS2 and run Windows XP prof. Any help is appreciated!!

    Thanks, but My issue isn't with the thumbnails..... the new folders are totally missing from "My Pictures" folder, when viewed in Adobe Bridge. I can get around this by opening individual images in the program provided with my camera, and then stipulating I want to edit it in Photoshop... but what a time sucking pain!

  • Need help with Rollover Image cross browser problem

    Hello,
    I am having a cross browser problem with my websites rollover nav links.  The trouble is, while they work perfectly fine in IE8 and IE9, I’ve also attempted to use them through Opera, and they simply don’t work.  They don’t link nor do they do their rollover effect.  And I was trying to figure out what I have done wrong.  Currently the site is not completed, but the first two pages are, the “news” and “about me” pages are currently (as of right now) working.  The address to the site is below.
    http://maxmetal.xsustudios.com/index.html
    I hope that someone can help me with this, if needs be I can put the code for the CSS and HTML into this part if it will save some time for everyone.  Sorry too about the PNG images, I have to change those over to semi-transparent GIF’s yet so the site does take a while to load…
    Hope someone can help me with this!
    PALADIN

    When I disable CSS in my browser, the rollover buttons work just fine.  This tells me your CSS is messed up and you've layered something over your menus which is making them inaccessible to users.
    I noticed you've applied relative positioning to just about everything on your page.  Why?   Default CSS positioning (unspecified or static) is all you need for 98% of layouts.
         Learn CSS positioning in 10 Steps
         http://www.barelyfitz.com/screencast/html-training/css/positioning/
    My advice would be to start over using a pre-built CSS Template with all the divisions and columns you're likely to need for this project.  Below are some good links to get you on the right track.
    For professional CSS Templates that are rock solid & perform well in all browsers, visit Project Seven:
    http://www.projectseven.com/products/index.htm
    Ultimate Multi-Column Layouts
    http://matthewjamestaylor.com/blog/ultimate-multi-column-liquid-layouts-em-and-pixel-width s
    Not Just a Grid CSS Framework
    http://www.notjustagrid.com/demo.asp
    EZ-CSS Templates (watch the screencast to see how it works)
    http://www.ez-css.org/css_templates
    Dreamweaver CSS Templates for beginners
    http://www.adobe.com/devnet/dreamweaver/articles/dreamweaver_custom_templates.html
    New DW Starter Pages
    http://www.adobe.com/devnet/dreamweaver/articles/introducing_new_css_layouts.html
    Good luck with your project!
    Nancy O.
    Alt-Web Design & Publishing
    Web | Graphics | Print | Media  Specialists 
    http://alt-web.com/
    http://twitter.com/altweb

  • LOST BRIDGE BROWSING WITH 2.1.0.32 UPDATE- NOW GET CARRIER WARNING NOT ALLOWED

    has this happened to anyone else, my carrier is Cspire and as soon as i upgraded message comes not allowed. This has always been the best feature of the PlayBook. With this bridge update the carrier can detect bridge browsing.

    Hey tbord,
    This is by design as the native Browser provides the same functionality when bridged.  The Bridge Browser is present when connected to a BlackBerry® smartphone associated with a BlackBerry® Enterprise Server in order to allow browsing corporate intra-nets.
    Thanks.
    -HB
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Bridge Browser and WiFi Browser Issues???

    Hey everyone,
    I've had my Playbook since day one and I have been having issues that I can't seem to get resolved involving the Brdige Browser and WiFi browser.
    On the Bridge Browser I can't browse to any webpages. I simply get a non-descript "Not Authorized HTTP://whatevertheurlwas.com" error message. Ive tried dozens of pages, reset the bridge, to no avail.
    The other issue is with the WiFi browser. When I try to login to an Exchange 2010 OWA webmail site, I can't click certain check boxes (they arent grayed out, the clcik just wont function). Also - when I try and navigate to a SharePoint 2010 site I get an "Error - A network error has occured" message. It is accessible fine via an iPad, laptop, and desktop computer but not from the Playbook browser.
    Any ideas??

    I spent about 3 hours with Support on this last night.
    Explanation makes sense...could not verify it yet.
    Bridge Browser by default uses "Blackberry Browser" to surf the net. If this option is disabled by BES Admin (assumption here is that you are on BES), you will not be able to surf the net. If you have BIS services also, your Blackberry  handset (assumption here is that you are on OS v6) tries to open a site through "Blackberry Browser" and then defaults through "Internet Browser"...which is why you are probably surf the net through your handset without any issues.
    To verify this, install OS v5 and that gives you the option of picking the browser for your handset. If you get the same message after selecting "BLackberry Browser" on your phone...the above explanation can be confirmed. I am going to try it on my older Blackberry handset with OS v5 over the weekend.
    Solution if the above explanation is verified:
    Running the web browser in work mode
    If the Allow Browser IT policy rule is set to Yes and you configure the BlackBerry® MDS Connection Service to connect a BlackBerry smartphone to the Internet and intranet, a BlackBerry® PlayBook™ tablet that is connected to the smartphone can run the web browser in work mode.
    When the web browser runs in work mode, it does not use the Wi-Fi® connection that it uses when it runs in personal mode. Instead, the web browser can connect to the Internet or your organization's intranet using the smartphone's connection to the BlackBerry MDS Connection Service. The tablet encrypts any cached data that is stored on the tablet using the BlackBerry® Bridge™ work key.
    A BlackBerry PlayBook tablet user can access the web browser in work mode by clicking the browser icon in the BlackBerry Bridge panel on the tablet, or by clicking on a link in a work application. When a user clicks a link in any work application, such as a link in work email messages, work calendar entries, the contact list, tasks, memos, or BlackBerry® Messenger messages, the web browser runs in work mode if any of the following conditions exist:•
    No Wi-Fi connection is available•
    Web address does not contain periods•
    MDS Browser Domains IT policy rule includes the domain of the web address•
    Web address consists of a private IP address as specified in RFC 1918•
    Value of the Wi-Fi Internet Access Path IT policy rule is set to "Access through BlackBerry MDS Connection Service"
    If these conditions do not exist, the web browser runs in personal mode and connects to the Internet using a Wi-Fi connection.
    The web browser cannot run in work mode if it cannot access the BlackBerry MDS Connection Service.

  • Embedded pictures in g-mail do not get thru when forwarded. Google claims it's a browser problem. how do I fix this?

    I'm running Windows 7 Ultimate, Firefox 3.6.16
    This problem started up about 4 months ago. I thought it was a Google problem, but Google claims it's a browser problem. The same problem happens with Internet Explorer. I checked the Google website and many people are having this same problem. And Google is totally unresponsive.
    Attached pictures go thru fine, but if I get an e-mail from someone with embedded pictures in the message, when I forward that message, the receiver does not get the pictures...only a red X in a blank box.
    How can this be fixed?

    Hello,
    '''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
    ''(If you're not using it, switch to the Default theme.)''
    * On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
    * On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
    * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    [[Image:FirefoxSafeMode|width=520]]
    ''Once you get the pop-up, just select "'Start in Safe Mode"''
    [[Image:Safe Mode Fx 15 - Win]]
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
    Thank you.

  • Bridge browser does not work to browse intranet sites

    I can browser our company intranet sites with my blackberry phone but unable to browse the same sites via the blackberry bridge  on my playbook.. Can surf other external sites but unable to surf our intranet sites via the bridge browser.
    Am I missing a setting? Or is this feature not supported yet?

    According to KB26548, it should be able to connect to the intranet sites via the bridge browser.  If it's not, I would suggest checking with your IT department to see if they have any suggestions.
    I hope that info helps!
    If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
    If your issue is resolved, don't forget to click the Solution button on the resolution!

  • CS6 Media Browser Problem

    When using the Media Browser in Premiere Pro to view files in a folder that contains many files (100+), the browser keeps jumping back to the beginning after viewing a few of dozen files.  I then have to scroll back down to the last place I was and then I can continue a little further before the browser jumps back to the beginning again.   The files do not open instantly -- there is a finite time where the message "processing ..." is displayed.  I gave up before getting to the end.   I doubt that I have an under-resourced computer since it is a i7-3770K with 32GB RAM and a GTX670 card.  Is there a limit to the number of files that can be viewed in the Media Browser?  Any suggestions?
    Thanks
    P.S.  Just did a search on the problem and I see that it is a well known issue.

    Hi guys !
    Just wanted to post because we had the same problem on 4 different computers with different configurations.
    It was really annoying to have this jumping/refreshing media browser problem. At a point, that this browser was useless.
    Then we had a problem with droping sound editing r3d code... Kind of a deal breaker, when the company claims that you can edit 4K r3d files no ?
    We finally figured out that the Media Cache and the Media Cache files NEEDS to stay in the original folders (C:\Users\nameofuser\AppData\Roaming\Adobe\Common).
    Even if everybody on the web tells you to dedicate a single SSD just for the media cahe, it won't work for Premiere pro. DON'T MOVE THOSE FOLDERS !
    Removing those folders to the original place (C:\Users\nameofuser\AppData\Roaming\Adobe\Common) [again]  solved the problem for us. Hope it will work for you guys.
    Don't blame Adobe, i'm sure they'll read my post to fix this in the next version of premiere

  • Bridge Browser icon missing - even though connected on BES

    The Bridge Browser icon has disappeared off my Playbook.
    Before you tell me it's OS2 it's not - the Playbook is connected to a BES smartphone, and I've had OS2 since I first got the Playbook and it's only now that the icon has gone.
    I've tried a reset, I've tried re-pairing the tablet and the phone. All the other Bridge icons are there and the tablet is fuctioning normally other than this.
    Any help is much appreciated.
    Ronz

    Have you tried deleting and reconnecting your BlackBerry Bridge?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!

  • Bridge Browser Missing

    The Bridge application works well but the Bridge Browser Icon is missing.  All the rest of the icons are there and work fine but I have no Bridge Browser Icon.  Is it different from the regualr browser icon on the playbook?  Do I need to activate something on the phone to get the browser to carry over to the playbook?

    I don't think that's the issue. From what I've seen, there is no longer an icon for Bridge Browser but I noticed Bridge Browser now appears to be automatic. Turn off WiFi and tethering on your Playbook and try loading a page. It should think for a second and then load running from your BlackBerry connection through the Bridge, but it won't tell you it's doing it. I tried it this morning because I was thinking the same, that I had lost Bridge Browser but sure enough it worked.

Maybe you are looking for

  • New to Mac iMovie HD Question?

    I just purchased an imac G5 (coming from a PC) specifically to work with home movies & pictures of the family. That's what I did the most on a PC and it looked like the offering for Mac was much friendlier. When I used the PC, I used either Windows M

  • Update was terminated on WSM8 " POSTING_ILLEGAL_STATEMENT"

    Hi all our system is ecc6 with IS -retail activated. support Stack level is 12 and database is oracle , os is windows. We are getting express document error " Update was terminated " when executing WSM8 . on ST22, we are getting following error POSTI

  • Draft Key No in PLD

    Hi all, can anyone pls tell me if it is possible to fetch the draft key number of marketing document in pld for that document

  • Retention ammount of Vendor

    Hi sap gurus can any one pls explain Retention amount of Vendor and how this is configured Details question awareded Thaks in Advance Regards Rams

  • Unable to reply to a specific discussion

    Hello SCN-Team, when I try to reply to the discussion The specified item was not found. I get the following error message (in a nice red font): An error occurred while trying to submit your post. Please try again. And when I switch to the advanced ed