BT finally let me out of contract

After weeks of engineer visits, and broadband still slow, they have eventually let me out of my contract for broadband and phone, without penalty, thank you bt, its just a shame it took this long for you to relise you can not provide the service to my property

Verizon is doing you a favor by letting your line our of contract without an ETF. You can continue to ask for more compensation, but there is guarentee or way to "make" Verizon do what you are asking. The only gaurentees are the ones written in your contract, and if your wife's phone and line are not having issues, there is no reason for Verizon to let her line out of contract as well.
The best you can do is ask, and if Verizon doesn't choose to do you any more favors, then you'll have to do the math and make the best decision for you.

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Existing customer out of contract feel very let do...

I am an infinity and all package customer paying on average £65 pound per month. I am however out of contract on my you view package. So I wanted to renew my contract and add multiroom. I was informed that the new box would-be 99 pounds. No I'm a New customer I said, yes but you've already had one free box from us !!! Charming and not impressed I am now Very tempted to leave. Anyone else had this problem?

if you didn't try it before then try options team who are uk based and you may get a betetr deal 0800800030
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Not able to attach final signed document in the contract document

Dear Experts,
The upload field for final signed document in the contract document is visible only for the latest/last contract document if there are more than one contract document exist in the Master Agreement.
For the previous contract documents, not able to attach final signed document (i.e) the upload field is invisible.This scenario is occuring only in few master agreements, mostly found in Legacy agreement types.But for newly created legacy agreements this scenario is not occuring.Please help me in finding out why the upload field is visible only for the last/latest and not for the previous ones.

Hi Dinesh,
Did you find a solution to this?
Regards,
NR

Drop an "out of contract" line from family plan, but keep the number

I have a family plan with 4 numbers. One of the numbers (let's call it line#1) is out of contract, so I can drop it without penalty. However, this is my daughter's number and I really don't want it to change. Another of the numbers (line#2) is still under contract, but it is a phone number I don't need any more. Verizon will not let me "swap" these numbers and keep line#1 while dropping line#2 -- unless I pay the termination fee on line#2. So, I'm wondering if this will work:
1. Port line#1 TO Google Voice (paying $20 to do so). This will cancel the Verizon contract for line#1.
2. Activate my daughter's phone with line#2, and configure GV to forward calls/texts from line#1 to line#2.
3. Wait a few days for things to stabilize.
4. Port line#1 FROM Google Voice back TO Verizon, replacing the line#2 phone number.
At the end of this process, I will have effectively dropped the Verizon contract for line #1, have line#1 take over the contract formerly owned by line#2, and removed line#2 from my Verizon account. This is exactly what I explained to 3 different Verizon people, both over the phone and in a store -- and they claim that they can't do it because "the phone number is tied to the contract". They won't let me "swap" or "port" a number within my account, but they will let me replace the phone number on a currently active contract with an external number that gets ported in to Verizon. So, I need to port line#1 OUT of Verizon (paying Google $20 to do this) and then turn around and port it back IN to Verizon, replacing the line#2 phone number I no longer need. I don't see a reason why this will not work, unless Verizon has some self-serving rule about not porting in a number that was recently ported out. (Is there a "waiting period" involved here?) It's idiotic to me that Verizon would rather have me give $20 to Google to port a number out and back in rather than allow me to swap phone numbers on my Verizon account.
Any thoughts?

Thanks, 21stNow and Brian68.
Understood. I use Google Voice as my primary number now, but my daughter would prefer not to mess with it. She wants HER number (line#1) to show up on outgoing calls/texts using the native dialer/messaging apps. She has an iPhone, and I'm an Android guy, so I don't know how well GV integrates with the iPhone's native dialer/messaging apps. (On my Android, my GV number shows up on outgoing calls from the native dialer by choosing to "Use Google Voice to make all calls" in the GV app. I suspect this would be the same on the iPhone. However, texts sent using the native messaging app (not GV) come from my actual cell number -- even if I change the "Callback" number to my GV number.) I suppose I could train her to use GV for messaging, but GV does not handle MMS or group texts -- it just ignores them! I don't care about this, but my 20 year old daughter does!
Regarding being unable to port the number back into Verizon, is this a restriction because it is a former Verizon number? As I understand it, I can log into MyVerizon and choose to "Change Mobile Number" on one of my active contracted lines. There is an option to port in a number to replace the number currently on that line. Other threads suggest that porting from Google Voice works the same as a landline port. Has anyone tried this and had success/failure?

Verizon wireless is refusing to unlock my out of contract 4s. What can Apple do about.

Verizon wireless is refusing to unlock my out of contract iPhone 4s. I have called three times their customer service. I just finish reading about the CTIA and FCC agreement regarding the unlocking process. A copy of the agreement can be found at http://www.ctia.org/docs/default-source/fcc-filings/ctia-letter-on-unlocking.pdf What can be done from the Apple's OEM side of the business in order to have my device unlocked?

The unlock of ANY device is accomplished BETWEEN the wireless server and apple. PLEASE understand that without the wireless carrier agreeing that it is in their best interest to unlock your device they will NOT unlock the device. If the device has met all critirum AND you are the registered owner of the device there should be NO REASON why the wireless carrier will not unlock the device. But please appreciate the fact that in this security laden world we live in each and EVERY business errs on the side of the customer whenever there is an issue of protecting said customer.

Help unlocking my phone as I am now out of contract with EE...

If anyone can help it would be much appreciated. I have been a pay monthly customer with EE for several years and have recently moved to Italy, and my contract with EE has now finished. I would like to unlock my iPhone 4 to use with an Italian phone provider but as I am out of contract I cannot use the online form provided on EE website. I also cannot pop into a store given that I now live in Italy. Any advice on what to do from here would be much appreciated!

These are the EE unlocking rules and these are the only way to get your device unlocked.
It costs £8.99 to unlock a device from EE there are a number of options that you might be able to use to get your device unlocked.
But first this.
Only contract devices have to be used for 6 months first before requesting a unlock. PAYG, Sim only or secondhand devices this rule doesn't apply.
1, If you still with EE/Orange/T-Mobile just fill out the unlocking request form with your details. Any phone that was replaced by insurance you will need to let EE know that it was a replacement device if your still in contract. You can also unlock an old device if you have a upgrade device on your account just fill out the request form with your details and the phone number you used with this device. It doesn't matter if you use this number on a new device now.
2, If you already have an account with EE and you have brought/been given a 2nd hand device lock to EE and you would like it unlocked you just need to use your Sim card in the device so the IMEI number gets registered to your account. Once your account has the IMEI number on it you can the fill out the online unlock request form.
3, If you have brought/been given a 2nd hand device and don't have a EE/Orange/T-Mobile account and you don't want to use the EE networks you need to get a PAYG SIM card and set up an account. Top-up the account to £8.99 to pay the unlock fee than fill out the online unlock request form.
(If using a PAYG you must make sure that the £8.99 is on your account when EE take the payment if it's not your device will not get unlocked and EE will not inform you that the unlock request has failed. It's you job to make sure the cedit is there when EE go to take it they will not inform you when there going to take it)
Or
4, A non EE customer can take the device to your local EE store and request the unlock from there it will still cost £8.99 and it still takes 7 to 10 days
5, If you would like a device unlocked and you are no longer with EE/Orange/T-Mobile just fill out the online unlock request form using the number that you used with that device on EE/Orange/T-Mobile. EE will unlock devices that are up to 10 years old that were used on their network. You will still be billed to unlock the device.
6, If you have brought or thinking about buying a 2nd hand device and you are not in the UK you are going to find it very hard to get a device unlocked when you setup an account you need a UK address also you will need to get a PAYG SIM card but you will also need to find away of topping up the account with GBP, if you can not do any of this the device will not get unlocked there are no exceptions.
Click here for the online unlock request form
http://ee.co.uk/help/getting-started/joining-ee/unlocking-your-phone

Getting out of contract / refund

Anyone had any joy getting out of their contract with out cost (also getting connection fee refunded). My box has been plagued with probems since day 1. CS promised to take the box away if the engineer couldn't fix the box and then let me out of the contact, but when the engineer arrived, wasn't the instruction he was given so I'm back to square 1 after getting lied to by customer service.
Regret linking my you view to my broadband, otherwise it would be a lot easier to deal with.
thanks for anyhelp.
Ed

Shunter wrote:
Yes. Tonight having the same problem. Only want to get rid of youview side of contract & keep broadband & have been told that it will cost me £328 to cancel contract!!!!! This after only having box for 10 days!!! How they can say your "cooling off period" starts when you place the order is beyond me. Surely you can't decide until you've tried the thing out!!! Absolutely disgusted. As soon as I can save up enough to cancel the lot, BT can take a hike. In today's climate you should not be hoodwinked into a contract like this & BT will loose another customer. Yours (ANGRY) Pete
Where's the hoodwinking?
" If you stop your service in the first year you'll be charged up to £299."
It's stated on their website under LEGAL STUFF http://www.productsandservices.bt.com/products/tv?s_cid=con_FURL_youview

Pop up states i'm being directed to a phishing site and to call "this" number, after I click on OK it just keeps popping up again and will not let me out of an endless loop

I am in an endless loop on my other iMac computer. I happened upon a page where it said "phishing site ahead" and then a pop up comes on screen telling me to call a certain number and then I click okay and of course do not call and it will not let me out of this endless loop. Shut down computer, quit Safari, but when I reopen Safari it still takes me to that same page and will not let me out or use any menu items or toolbar items. Just the same little popup box telling me to call a certain number with an OK button and I can't go anywhere or do anything on Safari. What can I do?

Also I copied this from my other computer web page:
Reported Phishing website ahead. Your network ha been monitored. Your network has been compromised due to Browser hijacking.The browser hijacking software may redirect you towards phishing websites that try to access your Login Password details. To fix this browser redirection issue we recommend you ask for instant help. Help Line 1 877 899 1824.
Then another smaller popup window pops up
http://www.pcassists.info
Security Error
Call Helpline 1877 899 1824
So this is what I was talking about, and the small popup window plus the larger Window stating "Reported Phishing website ahead" will not go away and I cannot use Safari anymore even after I shut down my computer, disconnected it, and then signed on again and reopened Safari, it still takes me to that page and I cannot get out of it.
PLEASE HELP!!!!!!!!

Getting out of contract based on lack of coverage

I recently moved from NY to MA. I have had Verizon forever and no issues. Unfortunately where I now live, my cell phone calls continuously get dropped in my house and pretty much through the town where I live. I called Verizon a few weeks ago and they said that they would sent someone out to test my area and get back to me. I never did hear back from them and had two calls drop again last night at my neighbors house. I spent an hour on the phone with Verizon who told me that Yes, my coverage in my area is considered MARGINAL. I have a couple options, they could give me a network extender for my house, which wont work on my cell phone when I'm out of my house or I can cancel my agreement. BUT, because I signed my agreement in NY, my coverage is based on that area and I will have to pay the fees for early termination. I have not had any issues with Verizon, I'm sad that I dont have great coverage where I live because I have enjoyed Verizon.... the only reason I need to terminate is because my coverage is awful here. I work from home and often forward my work calls to my cell phone. This is where I live, I"m not just visiting or renting, we purchased a house here. Verizon is forcing me to keep my phones with unstable coverage or pay an outrages amount to terminate my contract.
The customer service agent told me that I could suspend my phone at no charge for six months...purchase a Straight Talk phone for $50/mo use the money that I save from my bill at the end of the six months to pay off the early termination???? REALLY????
Any suggestions would be wonderful. I definitely feel more like a number at this very moment than a client.
Not happy right now

It's probably because people have been gaming the system. People here for example will buy a device sign a contract and then act like they moved and say they don't have coverage on a neighbor island. So they get a device for free-$200 and out of contract to use on another carrier. This kind of stuff happens on a very large scale. At times people take their devices overseas and used family members addresses to buy devices.

My ipod classic had an error of 1439.It finally let me restore it and now it says it cant restore because of error 1439. why?

My ipod classic had an error 1439. It finally let me restore it and now it says error 1439 again and wont let me update my ipod. Why?

Hey there Palmer
How are you?
Well, I have an iPod Classic, it gave me the error -1436 error and would not restore on iTunes.
I did the following:
My Boss (@work) has a fairly old iBook but it has OS-X, so I decided to give it a try and connected my iPod to it.
The system showed a window telling me that the disk is not MAC formated and needs to be validated prior further action. Snce it is a Mac product, I thought "yeah, go ahead".
It then opens the disk manager utility for the Mac and showed the disk. It's window has some tabs, one is to verify the disk, so I verified it. Guess what, it had some invalid clusters.
Then I formatted the iPod to OS-X Plus file system (next tab to the right). After formating the iPod, I "ejected" the iPod and reconnected to my PC. The Windows iTunes found an iPod with Mac file system and asked me to restore it. As I clicked on the "restore" button, I crossed my fingers as this was the last resource I have.
Finally, after the file extraction was done, it began to restore the iPod!!
I'm so happy about being able to restore the iPod that I decided to share with all you guys this solution as it is the most usefull, in my opinion.
Hope you can find someone with an iBook or a desktop Mac, so you can fix yours.
If it works for you, make sure to share the tip!!
Kind regards
Salvador Rivera

Can I port a number that's out of contract to another phone?

Can I port the number from my iphone 5s when it's out of contract in a few weeks, and place it on a iphone 6 that's already bought on a new line and cancel the line?

Then why couldn't you wait the few weeks until your current account is eligible for the upgrade and not have this hassle? In it was announced yesterday if your contract ends before 2014/11/15, you could have upgraded early for the two year contract price.
Now you have to wait until your contract date and port the number you want to another carrier, start a plan there and turn around and cancel the other carrier plan by porting the preferred number on top of the temporary phone number you got when you purchased the iPhone 6. It is more hassle then it is worth. I should know as I have done something very similar three years ago.

Popped the letter D out to clean under it, now I can't get it to snap back in.....

popped the letter D out to clean under it, now I can't get it to snap back in.....

Firefox 4 and later require at least OS X 10.5 and an Intel Mac.
* http://www.mozilla.com/firefox/6.0.2/system-requirements/
Firefox 3.6.x (Mac OS X 10.4 and later) can be found here:
* http://www.mozilla.com/en-US/firefox/all-older.html
Check and tell if its working.

I down loaded iso5 on my iphone4 but in iclound settings it wont let me turn on contracts, just goes back to the main screen.also cant phone anyone from my contacts

i've just down loaded iso5 for my iphone 4,but in iclound settings it wont let me turn on contracts just flicks back to main screen and same thing happends when i try to open up mail,contacts.calendars in settings.also now i cant phone anyone from my contact list. any help ? thanks

What is displaying on the device screen?

My iphone 4 is out of contract, how do i unlock the phone?

my iphone 4 is out of contract, how do i unlock the phone?

Contact the Carrier it was locked to. Only they can assist you.

Getting a droid X contract after out of contract

My contract ends the 16th of next month. My friend has a droid X and he is going to give it to me for free. i wanted to activate it on my plan once it was out of contract. i currently have the $10-75MB data feature.
When I activate the Droid X is it going to make me have the $30 unlimited plan? I don't need the unlimited plan, I have wifi 90% of the places I go and I am not addicted to my phone so I don't need it to constantly update.
Can anyone answer this for me? Thanks

If you check vzw.com the requirements for an Android phone is:
Data pack required
Early Termination Fee $350 (1yr and 2yr contracts)
Note the "Data pack required"....You are able to keep the grandfathered $15 for 150MB data plan instead of needing the Unlimited Plan. The only time you need the "Unlimited Plan" is if you are adding a new line of service that does not have a grandfathered data plan for the $15. No you cannot have the $10 plan sorry. I am in a similar position as you but keep this in mind: You say you use wifi and are not a very active data user - well, once you get a droid, trust me, you will find many things that you will want that data for and some of those things may not work on wifi and some will update(weather, etc) when your are not on wifi. Are you a video game finatic? You will love the emulators and if you have a wii remote you can sync it to your phone and use it to play your games....neat....I applaud the creator(s) of this app. If you only knew what the Droid has you might think twice. If it is the cost of the plan I understand what you mean.
Yes VZW is going to a tiered data plan structure and will be ending the unlimited data sometime but who knows when. Other carriers have done this already. So with that said eventually you can get a lower data plan cost but if I were you I would get the unlimited plan so when the plan goes away you can keep it(grandfathered) and then if a tier price works then switch.
Your decision but just wanted to clarify....

BT finally let me out of contract

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