BT8500 additional handsets and answering machines ...

Hello
I need 6 phones for our home
I am thinking of buying 2 sets of the BT8500 triple sets.
Would I be able to register 5 phones to one answering machine base unit?
Would I be able to use the remaining handset with the remaining answering m/c base unit. Would the answering m/c need to be turned off,canit be turned off so both units would not 'answer'?
Are there any others problems I may encounter regardng this set up?
Many thanks
Goody

Hi Johnmorris278,
Thanks for posting!
Sorry you're having problems with your new BT 8500 quad handsets. You'll find support at this link
If you're unable to sort it out with the steps on the link above your best bet would be to chat to product support. Their number is in the link above too.
All the best,
Robbie
BTCare Community Mod
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Fax and Answer machine issue

Now hat I have my HP6500A Plus connected the fax works great. However my answer machine will no take messages.

Hello A082692a,
First important question is, is it a real answering machine or something like a Voicemail service. With a real answering machine click HERE to see how to set up your fax and answering machine. Be awere of the fact that the message you record on your answering machine needs to be recording to several rules. But all this is explained on the page you can reach by clicking on the link above.
Voicemail service will most likely not work with the fax, but there are som e internet sites with thing you can try. A Google search on use a fax with voicemail will help.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

Can I use my PB as a phone and answer machine?

Hi.
I use Palm desktop as my diary and it seems to have the ability to dial phone numbers. Could I use my bluetooth headset the same way as I use it in Skype, only to talk on my landline? Is there any software that will act as an answering machine if someone dials into the computer?
Regards,Nick.
1 gig TiBook, quad G5, Mac Mini. Mac OS X (10.4.5)

OS 7.5 used to include this as standard - I don't know when it was dropped.
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I have a problem with calls on my Z3 dual and the Answering Machine after the update to L.I don't have Smart Answer enabled -gesture to answer calls- but when I answer a call too close to the time set to the Answering Machine to kick in, when the call reaches this time (say 25 seconds) the call will be interrupted for about 2 to 5 seconds where I can't hear the other party and they can't hear me, and then the call will resume.If I disasble the answering machine, this bug is gone.I have cleared data of the phone app but still this issue persists.

I suggest that you try to repair the phone software using PC Companion..
Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?
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Answer machine

Hello
Last August there was a huge thunder storm in this area and an electricity pylon was struck.
When I returned home from work my computer and answer machine did not work (although my home hub and telephone were ok ) and I assumed a power surge had killed them.
I replaced the computer and my broadband connection worked as it should however when I got around to replacing the answer machine the telephone worked but the answer machine would not record messages, I thought I had a faulty set so I exchanged it for another but with the same result.
I didn't get around to taking it back so last week I bought another answer machine but a different model and the same thing is happening, the phone works but it will not record messages. I took both sets to where I work, plugged them in and they both work perfectly.
I have contacted the BT fault line and was advised that there is nothing wrong with my phone line so I am at a loss at what to do next
Has anyone come across this before or has any ideas of what the problem might be and how I can fix it?
Many thanks
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Hi zara-p and welcome.
To be honest, most people I know who are BT customers have given up on answer machines. Have a look at this:-
http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=25504&s_intcid=con_se...
Replacing machines/repairing them is for many a thing of the past. Many handsets come with them built in, but the link above might be worth a look at.
I dont know why your machine wont work, and TBH, I wouldnt waste your time trying to find out. Sell it or give it to a friend or relative and use the service that BT provide Free of charge is my advice.
Hope that helps.
AQ.
"Welcome to Royston Vasey - You'll never leave."

Bug in LP: smart call/answering machine 1.28

Bug in smart call/ answering machine in Lp 1.28
Smart call have 2 bugs and one suggestion.
1. Sometimes smart call isnt work. After restart phone its works again. I test in some devices and all of them have this bug.
2. While talking phone if someone is waiting on another call, after seprate phone from ear and see who is on another call. So after bring device to ear call accepted and old call end. This is so annoying.
3. Seprate smart call options. I dont want answer my phone with bring device to ear but i need to reject and mute mode.. Plz
And about answering machine.
In lollipop answering machine have some problems.. For example sometimes i am taking with phone and answering machine starts automatically and call ended. Or sometimes calls dont go to answering machine.
Some ui bugs:
3 dot icon is bigger in phone/contacts app vs other stock apps
Small apps page isnt material yet
Sorry for my bad english..my phone is z2 23,1.a.1.28

Contact Sony Xperia Support with your bug report .
http://support.sonymobile.com/global-en/contactUs/

DECT phone and a BT R15 answer machine

I have a Panasonic DECT phone and wonder if I can connect the R15 to the BT master socket and then connect the DECT to the R15. Will it work or will it cause damage?
Solved!
Go to Solution.

Hi I assume the answering machine you have is the response 15. I cannot see that it would cause any sort of damage to anything, as far as it working OK the best advice would be to try it yet again cannot see why it would not work.
(If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.

Problem with answering machines and PSTN voice mails

Hi,
We are experiencing issues when we place a call to the PSTN and it is redirected to a answering machine, for example if I place a call to my cell phone and it is powered off normally it will be answered by the voice mail of my celular company, but in this case whe have two strange behaviors:
1.- the call keeps ringing like my cell phone were available.
2.- the call is connected but we are experiencing something like one way audio, we cannot hear audio from the voicemail, but checking my voice mail on my cell phone I realized that I am able to leave a message.
This two issues occours randomly and for both home answering machines and cell phones voicemails, with regular calls we have no problems.
we have:
     CUCM 9.1
     GW 3900 - 15.1 (4) M7
The GW is connected with the CUCM via SIP, and with the PSTN with E1 R2.
Here is part of the configuration that I think could be relevant:
voice call convert-discpi-to-prog
voice service voip
no ip address trusted authenticate
allow-connections sip to sip
signaling forward unconditional
sip
bind control source-interface Loopback0
bind media source-interface Loopback0
rel1xx disable
min-se 360 session-expires 360
header-passing
voice rtp send-recv
controller E1 3/1
framing NO-CRC4
line-termination 75-ohm
ds0-group 0 timeslots 1-15,17-31 type r2-digital r2-compelled ani
cas-custom 0
   country telmex
   release-guard-time 2
   disconnect-tone
   category 2
   answer-signal group-b 1
   ani-digits min 4 max 20
   answer-guard-time 500
   timer interdigit incoming 1000
   groupa-callerid-end
   dtmf timer inter-digit 250
description E1 para PSTN
voice-port 3/1:0
cptone MX
dial-peer voice 401 pots
description ** LLAMADAS A CELULAR LOCAL y LD**
preference 1
destination-pattern 9044..........
port 3/1:0
forward-digits 13
no register e164

Hi Cesar,
I've reviewed "debug voice ccapi inout" and "show call history voice", but I found anything, I attached both files.
Best Regards!

Ghost calls, auto answer machine and static interference during calls.

Hi I have so many issues since I joined EE network. It's my first time with EE and the experience so far has been a very disappointing one.
Don't know where to begin.
The figures below are average number of times.
Static interference - 6 out of 10 calls will experience a static interference. Even after few immediate attempts
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Auto answer machine - this ones not just annoying to me but the caller whose attempting to call me. It's embarrassing too.
8 out of 10 callers have been complaining to me that they're calls kept on going to the answer machine. But during that time my phones been free and showing full coverage . I know this because I experimented few times where I got the caller to call me after meeting them in person few mins after the issue.
Recent issue that occurred has me monitoring my data usage.
I connected my phone to iTunes on my PC and I noticed it turned on something with a chain link on top of my iPhone screen. I didn't take much notice of it thinking it's probably because I connected to my PC. Couple of hours later I receive a message from EE informing me that I used up 80% of my data. That's when I realised it turned on my personal hotspot. But who was connected to it? I don't remember turning it on and my PC was connected to the router via Ethernet cable. Wifi dongle was disconnected from my PC so it wasn't the PC using up my data. Now I'm having to worry about using all my data before my monthly reload I got another 24 days left before my next reload, which is a long time because I need my data for the line of work I'm in.
I never experienced any of those issues with my previous network provider. Wishing I haven't changed now.

Hi
Welcome to the EE Community!
Sorry to hear you are experiencing these problems. I had the same kind of issues when I got my first iPhone 5 and totally understand how frustrating it can be.
The issues you have described sound like a mix of both network and device issues.
Have you had a look at our Coverage Checker to see what the signal is like in your area?
What model iPhone are you using?
Thanks.

Voice mail and a separate answer machine

bendmitchell wrote:
Can I use the Xfinity voice mail feature even if I have a separate answering machine hooked up?Yes. To ensure that your messages stay on your personal answering machine, set the number of rings on the Comcast VM system at least 2 HIGHER than your personal answering machine. Example: Personal set to 4 tings, Comcast VM set to 6 rings. You can edit the number of rings of the Comcast VM system by going here: https://pf.connect.comcast.net/ Click on VOICECLick on Call ForwardingEdit the number of rings of your home number.

Can I use the Xfinity voice mail feature even if I have a separate answering machine hooked up?

New MBP and Time Machine won't let me search out my NAS to save too. Any ideas?

When trying to set up time machine and using a NAS drive in my wireless network Time Machine won't let me search and select the storage device. I can access the storage and save/retrieve files so I can see and use it. Anyone got any ideas please?
Brand New MBP running Mavericks.

I'm having the same issue with Mavericks - and it appears to be Mavericks specific. I don't have this problem with Mountain Lion. Mountain Lion can see both of my NAS drives.
Additionally, with Mavericks Time Machine won't see your backup properly. It may only see the most recent backup. Though in my case it wouldn't load either one (I had two on different drives). To recover some files I had to use a machine running Mountain Lion to mount a backup file then I was able to extract the files to a USB drive, which I then moved to the Mavericks machine.
I've tried using terminal to run tmutil commands without luck. I have mounted the volume I want to use - it shows when I do "ls -l /Volumes". Then when I do sudo tmutil setdestination /Volumes/VOLUMENAME the system seems to go into an infinite loop. I have to ^c to get back to terminal.
Clearly with Time Machine on Mavericke Apple has really screwed the pooch.
MacBook Pro 2.3GHz i7 with DVD drive and standard resolution display.

Can send but can't receive faxes on HP Laserjet, on Mac 10.9 Mavericks with TAM answering machine

I have an iMac running OS 10.9 (Mavericks) and an HP Laserjet Professional M1212nf MFP all-in-one print/scan/fax machine connected by USB. I have a telephone system with answering machine connected.
I can send out faxes from the HP and from the Mac (using Fax pdf). What I can't do is receive faxes on the HP (I know that the Mac cannot receive faxes with this machine). I've tried every combination of settings to no avail even disconnecting the phone/answering machine to no avail.
Any ideas what settings I need?
This question was solved.
View Solution.

Hi ChuckStewart,
This is certainly a head scratcher! I have found some additional information, from the following link Using an HP Fax Product with a Telephone Answering Machine (TAM).
I found this blurb interesting, When recording the outgoing message on your TAM, the voice portion should be at least 10 seconds long, but no longer than 20 seconds . Record 5 to 7 seconds of silence at the end of the voice portion of your outgoing message (total outgoing message length would be your voice message plus the additional 5 to 7 seconds of recorded silence ).
I wonder if you might find something helpful in the document.
Please let me know. thanks.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Serious problem with blackberry 9300 Curve handset and denial from BB to replace the same, under warranty.

Dear Blackberry Authorities,
It is really a horrible experience with the handset of blackberry for me. I have purchased blackberry Curve handset 9300 on 22nd April from a "Phone Store”, Shop No.78,79,community centre, New friends colony, New Delhi, The Invoice No. is 319,The details of the handset are as follows:
Handset: Blackberry Curve 9300 1256-India Qwerty-Pink
Name: Blackberry 9300: ETA-716/2010/WRLO
Model: RDA71UW
It has been more than just three months ,when i purchased this handset ,It worked fine for about only fifty days from the date of purchase and from the second month ,to my shock, serious problem started in the handset and some time it was getting hanged ,sometime some keys in the keypad did not work ,some time it was getting hanged the moment I receive incoming call., sometime sms sending problem, some time some other problem ..Every time I used to switch off the phone and start again, then it used to work but after some days again there were some other problem occurring in the handset.
The phone was not getting connected to PC from the starting, and i have tried so many times but i fail to get success.
Many a times when I used t send sms the entire alphabet typed on sms has gone separately as a single alphabet in a particular sms to the recipient, causing embarrassment for me in my organization. I would blame the black berry for this embarrassment as this has caused due to faulty phone they have sold me,
I am service class person and i get occupied with my work at office in the day hours and doesn’t have time to go to the service centre of blackberry every time the problem occurs, as there are only one service centre available in Delhi at Lajpat Nagar.The service centre is about 20 Kilometers away from the area my office is situated, I managed to keep the phone running by switching off and switching on after one or two minutes, every time the problem occurs but in the first week of last month ,when the problem started continuing after switching off and switching on also ,I was bound to go to service centre at noida since it is close to my place (about 14 Km) in comparison of Lajpat nagar at new delhi,the service engineer at blackberry service centre saw my phone and said there is some software problem which can be rectified by reinstalling the software, and there are some hardware problem also (some keys on the keypad is not et. all working) ,for which i have to surrender my phone to them and they will send it to the Blackberry Office (they did not give address) and it would take 15 days at least ,thus since I had no back up phone and my each and every contact no. was there in phone it was difficult for me to give them handset at that time ,so I requested them to rectify the software problem by re installing the same.
I asked the service manager to get the backup of all the data and contact no saved into the phone, but they refused to do so and they asked me to go to some other shop nearby to get the data backup, I went to that shop and they asked 250 Rupees for data backup of my phone. I was bound to say yes to them for the amount the charge for backup .I gave them my handset and after 20-30 minutes they came back to me by saying, we cannot store your data backup as it is not connecting to PC. It was a highly disappointing reply for me.
Then i again went to your service centre and written down some important contact no.(the number which was stored on phone book) on piece of paper and taken out my SD card ,and gave them handset for re installing the same.
They gave me my handset after one and half hour and said" now it would work fine except hardware problem.".I came back and to my utter shock again after two three days handset was into its old condition ,then also I tried to manage with handset and when i could spare sometime I went to your service centre again on 24th July at Noida,
they took the phone and said it would take 12-15 days to return the handset after rectifying the problem,when i requested them to change the handset with a new handset which is at least in good working condition , they clarified that if the hardware problem is not manageable or repairable ,i would get new handset had no option except to give them handset for rectifying the problem.
Now,It is the time for a biggest shock from blackberry people-Today on 3rd August ,i have received a call from noida blackberry service centre to inform me that my handset cannot get repaired under standard warranty conditions of blackberry as there are some moisture into the phone and there is no warranty if there is a moisture inside the phone.
Thus now i wish to inform all the concerned ,Blackberry/Research in Motion ,managers/authorities ,that i have explained above ,all the things ,happened to me in last three months of my purchase of handset, in detail ,so i would again request to Blackberry/Research in Motion ,managers/authorities, to rectify the problem of my handset or change the entire handset so that I can use the same peacefully and should not roam around the service center of blackberry.
Giving this lame excuse that "there is a moisture inside the handset and thus it can’t get repaired or changed under warranty " is a clear case of cheating and harassing the customer, I have bought the handset to use it for my communication purpose not to roam around the blackberry service center nor to put water or moisture inside the handset and play with the handset and fight with all of you.
If there were some moisture inside the handset then that should have been seen by the noida service centre people also during my First visit itself by them and they would have refused taking the handset for repair. They did not refuse but accepted handset and reinstalled software also, If there was some moisture that would have been seen by them that time only.
In my second visit also the took my phone and seen the inside condition also of handset in front of me ,they did not see any moisture, that time also ,and now after 10 odd days ,there are some moisture inside the phone??????.
I have no idea how blackberry keeps its handset ,which has come to them for repairing ,but if there is any trace of moisture into my handset ,that would have come into the handset ,during these 10 days only when phone was with blackberry authorized service engineers for repair purpose. What I know is that My Blackberry handset is under warranty and it is not working properly thus it should be replaced by Blackberry.
On the keypad if some key are not working that is a hardware problem which was there in the handset and it has no connection with the moisture.
If this is the way blackberry is treating its customer, i would say it is harassing its customer, and does not want to rectify the problem .in this case, I would have no option left except to go to the consumer court in Indian judiciary system. And moreover i would inform my and other friends, organizational employee also not to use services/or buy blackberry handset if this is the way BB is treating its customer.
I would request all the concerned persons/managers/authorities of Blackberry/Research in Motion, take action into my case urgently and rectify the core problem into my handset instead of giving lame excuses, and change the faulty handset of mine with a new properly working handset under warranty condition.
Best Regards
Asim
Edit: Personal information removed. At no time should you provide any personal information to any other community member. Please review the Community Terms & Conditions and Support Community Guidelines for additional information.

dubem747 wrote:
It looks like your phone has a some virus, use your computer to scan and remove it.
not possible for it to have a virus and a PC would not know how to scan the OS as its protected
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I've had this iPad computer thing for a few months now. I used to just put in my password when I downloaded an app or such like. Now it wants me to set up 4 further questions and answers "for added security". How can I return to the old system?

I've had this iPad thing for a few months. It used to just ask me for my password, but now it is demanding I set up four questions and answers for
"added security". I don't want to do that, I just want to carry on as I was but the machine is preventing any app downloads etc.
Seems the stupid machine is in control.
How do I get it to listen when I threaten it with a good thrashing and a one way trip to the garbage unless it does what I say?
Thanks

Chick3597 wrote:
Regardless of apple updating something or another. I have no need for the additional questions and really don't want to allow them to bully me into compliance.
You may have no need for additional but Apple does. They don't want your iTunes account to be hacked and then go complaining to them that their security procedures are not up to standards.
Chick3597 wrote:
So how can I continue in the good old fashioned way?
Its really absurd to even ask this in light of the information that you have been given already. The "old fashioned" way is gone. It's Apple's store, Apples's rules and IMO - its a wise decision on Apple's part.
You do not have to comply at all, but you will not be able to purchase from iTunes anymore, but nobody is going to force you to do something that you do not want to do.

Hard drive both as s startup and Time Machine

Right now I am using an Iomega 360 GB hard drive for Time Machine. I would like to put a system on the Iomega so I can use it as a start up in case something hapens with my computer's startup. If I do this will it erase the year of Time Machine copies I have on it now?
Can the system startup and time machine both be on my Iomega hard drive on the same partition" Or should I have 2 hard drives. One for Time Machine and the other for the system startup?
I'm just a little freaked out because of the trouble I have had with installing Z.6.

360GB is kind of small for a Time Machine drive already (unless the data you are backing up is something like 160GB), so you may not want to install additional stuff on the same drive. However, the Time Machine backup archive is kept in its own folder, so you can put other data on the same drive, including a system installation.
If you are installing Leopard, as long as you don't select to run an +Erase and Install+, and there is no existing system on that drive, the installed system will be added to the existing data.
Ideally, it would be best to have a separate volume that is only used for Time Machine. A volume can be a partition (it does not need to be the whole drive), so you could partition that drive to have a big partition and a small partition (20GB should be enough), and put the emergency startup system on the small partition. If it is for emergency startup, you can Customize the Leopard installation to de-select things you do not need, such as languages, printer drivers, and bundled apps; that will reduce the size of the installation quite a bit. I use an old FireWire-based iPod with a broken screen as my emergency/maintenance startup disk (about 20GB).
I'm just a little freaked out because of the trouble I have had with installing Z.6.
Is that X.6 (Snow Leopard)? What trouble are you having?

BT8500 additional handsets and answering machines ...

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