BUG: ThinkVanta​ge Password Manager and Word 2007 (possibly just on Windows 7)

Hi,
  With MS Support I have just been working though a problem with Microsoft Word 2007 on Windows 7 with Client Security Solutions 8.3 (which is Windows 7 compatible).
  The problem is that in Word 2007 (and therefor emails in Outlook 2007) I cannot select text after pressing the Enter key for a new line.
  After uninstalling/reinstalling office, removing printers, addins, templates, etc I have discovered that the problem goes away when I exit the Password Manager application.
  I have tried adding winword.exe as an exception but that doesn't help. For now I have had to stop the Password Manager loading on startup.
  Could Lenovo please advise with a fix for this issue.

Im having this Problem with my Mouse on Video games and other Applications!
I was going to try to do what you stated fixed the problem at First
The document suggests changing some registry values to
disable this high resolution behavior. Thus I did just
that and added the following 2 entries to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\HID\Vid_x
xxx&Pid_yyyy\<instance_ID>\Device Parameters
VScrollHighResolutionDisable = 1
HScrollHighResolutionDisable = 1
However i cant seem to find 
VScrollHighResolutionDisable = 1
HScrollHighResolutionDisable = 1
Am i suppose to Create them? Are they Dwords? or what If anyone could please message me on Skype Aaronroy12 if you have a Solution because i looked into everything under HID and
havent found anything! I dont really need the Other things that kinda broke it again i only need to Fix it to play Games in which it Messes up on!

Similar Messages

  • Bug? Accessibility Tags Converting from Word 2007

    This seems like a minor issue, but it's one that could create a lot of frustration for a disabled person using a screenreader to read tabular data in a PDF.
    As you know, Acrobat plays nicely with Office apps allowing users to create tagged (structured), accessible PDF documents from MS Office files. I just created a simple docx file with a table (attached), and when I converted it to PDF, I noticed a difference in the tags it creates compared to conversion from Word XP. As you see in the Word file, the table is very basic, except that one of its column headers is split into two cells. This is actually a very common technique for presenting table data. In order to automatically tag the header rows as table header cells <TH> in the PDF, I set the first two rows to "Repeat Header Rows."
    Converting from Word 2007 with the "Save as Adobe PDF," or any other method that uses the Acrobat plugin, creates a tag tree that is missing a <TH> tag. I found the problem when I was testing a file with JAWS screenreading software. Using the JAWS "current cell" command (Ctrl-Alt-Numpad 5) to announce the column headers. It reads the wrong header for the current cell due to the missing <TH>. So, in my example file, it announces $2 and $5 as 2010 amounts rather than 2009. That could be pretty confusing to a screen reading user, to say the least.
    I then compared the result to the new Word 2007 "Save as PDF or XPS" feature. That feature tagged the file properly and the header columns match up.
    Compare the attached "save-as-adobe-pdf.gif" to"save-as-pdf-xps.gif". Note the empty (but necessary) <TH> tag in the latter image.
    Just as a sanity check I had a coworker with Word XP convert the file. Those tags were correct too. So, this must be a problem between Acrobat and Word 2007.
    Anyone have other observations on this? I'm going to be leading some accessibility training and right now, it looks like using the Word 2007 conversion feature is the way to go.
    I'm using Acrobat 9 Pro.
    Thanks,
    Joe

    Hi Joe,
    I sense your frustration. For any organization that has to or wants to engage in providing accessible online information
    a serious logistics support issue raises its head. To do PDF, HTML, whatever the proper way (and it can be done)
    requires more resources (training, knowledge, hardware, software, changes to work flows, perhaps some more staff).
    The is no "work smarter with less & pump out more" in this venue.
    Yes, it is helpful (and necessary) to "be one" with the S508 "paragraphs" - WCAG 1.0 - WCAG 20.
    However, once anyone begins to provide PDFs that must be "accessible" the first, single most important reference is ISO 32000.
    The Adobe PDF References that preceded PDF becoming an ISO Standard are useful; but, ISO 32000 is the standard.
    In this documentation there is full discussion of what *must* be done to provide an accessible PDF.
    Without a firm understanding of this content, other information tends to bring about a defused opacity of focus which can
    contribute to major conceptual errors vis-a-vis accessible PDF.
    Leonard Rosenthol's AUC blog entry provides a link to the ISO permitted Adobe version (free) of ISO 32000-1.
    http://www.acrobatusers.com/blogs/leonardr/adobe-posts-free-iso-32000
    Additional, useful information is found in these two documents:
    (1) - PDF Accessibility API Reference (from the Acrobat SDK)
    https://acrobat.com/#d=J7bWW4LvNoznh8fHCsfZDg
    (2) - Reading PDF Files Through MSAA
    https://acrobat.com/#d=uIOvkVTP74kag3bXFJLIeg
    About JAWS - Yes, much used. However, not the exlusively used AT application.
    If I use Windows Eyes, NVDA, a braille reader, or something else then what?
    JAWS *does not* define "it is accessible"...
    re: (1)
    "Game away and if it ...."
       Consider "Stop before right on red".
       "Compliance" is Stop on Red - Turn Right
       "Intent" (aka usability) is Stop on Red -  Look Good for on coming traffic that has the right of way - Yield - when clear, turn right.
    But, at least we are not talking about "left on red" 8^)
    re: (2)
    Just an observation. A defective product that claims to be "whole" can get entities (individuals/businesses) into a sticky wicket.
    Putting a high volume of defective products on one's selves only increases the probability that one gets 'busted'.
    Quantity replacing Quality just is not a success precursor.
    Case in point - Target and the national class action legal action that was taken against it with regards to "accessibility" of online information/services.
    Resolved now - see NFB's web site.
    re: (3)
    Ah, but what would Judge Judy or Judge Marily say?
    Efficiency does not preclude providing a "whole" product.
    I doubt that there will ever be a seamless "one-click" between products of any of the dominant software houses.
    They are intense competitors. That this is the case does not abrogate others from providing a "whole" product, no?
    So, if the organization wants the "we do accessible PDF" label then it pays the freight - Adobe Pro, training, appropriate work flows, etc
    that permit delivery of PDFs that meet the standards for what a well formed tagged output PDF is (accessible is a sub-set of this).
    For PDF there is no other way.
    If this cannot be done then there is always HTML as an acceptable method (to some it is the preferred and only "true" way).
    However, HTML, done "right" for accessiblilty is just as demanding in its own way.
    With each AT version / dot version release, JAWS - Windows Eyes - NVDA & others hone in closer on utilizing PDF ISO Standard 32000.
    That means if you deploy "accessible" PDF you need to provide PDF that live to the ISO standard.
    Keep in mind that S508's paragraphs began when, effectively, HTML was "it". In software terms that was geologic eons ago.
    For contemporary AT to effectively parse PDF, the PDF must be a well formed Tagged PDF having a format/layout that reflects a logical hierarchy.
    Creation of all this must start in the authoring environment with the content author.
    The post-process PDF output then assures that the PDF elements (tags) are the correct type, have the requisite attributes, etc.
    Without this, AT will not be able to provide the end-user effect utilization of the PDF.
    So, for AT to properly 'work' the PDF, <TH> elements *must* have the Scope attribute's value defined, Row and Column Span values defined, etc.
    Scope, Row Span, Column Span, Table IDs and Headings must be added as part of the post-processing of a PDF using Acrobat Professional.
    An alternative is the Netcentric CommonLook plug-in for Acrobat Professional. What it does, Acrobat Pro can do; however, the CommonLook
    provides a robust user interface. Downside: at some $1k per seat it is not 'cheap' and it has a *steep* learning curve (Sitka Pass?).
    Two table related resources are at this AUC thread (in post 3 and 4). They may be of some usefulness.
    http://www.acrobatusers.com/forums/aucbb/viewtopic.php?id=23178
    When the "smelly stuff" gets feed into the maw of the fan it's prudent to not be directly down stream, eh.
    Consider Target and the situation they put themselves in.
    Consider submittal of accessible PDF to fedgov or stategov agencies.
    They won't be in front of the fan if usability of the PDFs becomes an issue.
    Rather, it will be those submitting. After all the agency did say "accessible".
    Better to slow down and do it right or ramp up resource loading to support "schedule" than to stake oneself out as someones "feed" tomorrow, no?
    In the final analysis, for PDF, HTML, or any 'format',  Accessibility is the Usability + Compliance.
    Does it take improvements in professional development/training, adequate hardware/software, *time*?
    Yes. But, it all comes down to "where the rubber hits the road" - what tires are you on?
    It can be done. I do it one small step at a time every day. Often, that's what it takes.
    Deliverables are provided; but, with no mis-labeling and the incremental progress is identified, celebrated and the whole thing continues until
    the "road" is completed properly.
    Don't want wash outs, bridge collapse or what not tomorrow <g>.
    (But then I'm a fan of "Holmes on Homes" which may go a long way towards understanding my point of view when it comes to accessible PDF.)
    re: function(){Return ....
    Good question.
    My guess - either from the cut & paste I initially performed from the application I'd been using to assemble write up and screenshots or something associated with the Adobe Forum application.
    It can't be that I'm 'special'; if that was the case one of my occassional lotto quick picks would have been a big $ winner long ago <G>.
    fwiw -
    You'll find a number of "Accessible PDF" related resources in the threads at the AUC Accessibility Forum.
    http://www.acrobatusers.com/forums/aucbb/viewforum.php?id=18
    Two Accessible PDF related on demand eSeminars are also available.
    Look for Duff Johnson's and Charlie Pike's (on page 2) eSeminars.
    http://www.acrobatusers.com/learning_center/eseminars_on_demand
    Be well...

  • Conversion anomalies with Acrobat Professional 8 and Word 2007

    We recently upgraded to Word 2007 from 2003. I updated a Word 2003 document, as I do every year, with minimal changes. When I converted it to pdf with Acrobat 8.1.5, two unexpected things happened. One, none of the hyperlinks converted--they've always converted perfectly in the past. Two, numbers were inserted in front of each bookmark. They're sequential, starting at 0B for the Heading 1's and counting through the Heading 2's, then the 3's to 29B (the bookmarks are three levels). Here are some screen shots. One is with the unwelcome numbers, the other is how the bookmarks should look.
    I went back to last year's document (the new document is simply that document renamed and updated) and converted it, and everything is fine. The only difference I know of in the two other than text changes is that last year's is file name extension is .doc and this year's is .docx.
    Can anyone tell me why these numbers are appearing in the bookmarks and why the hyperlinks did not convert?
    Beth

    Apologies to everyone--I managed to insert the wrong screen shot above. From reading further here, however, I see that you're all familiar with the problem. Adobe has not fixed it? My document is about as simple as they get. Hard to believe they would ignore such a widespread problem with even very basic conversions.

  • Officejet 6500 and word 2007 ctrl-p never prints just sits in the queue

    just set up an officejet on a windows XP machine...and oddly, word 2007 won't print if i select file->print OR ctrl-P.
    clciking the tiny printer icon to prit without a dialog box works fine.
    but if i want just page one i can't do that from that click.
    other applications seem to print fine.
    when ctrl-P is plressed and ok selected on the following dialog box a print job appears in the printer queue and reads "spooling" but never comes out of the printer.
    i altered the print queue to not spool and instead the job reads "printing" and never appears.
    if i quit word with a job in the queue word gives me a warning that quitting word will cancel the printing jobs. and quitting word does just that, the jobs are removed from the queue.
    ...and just to be clear i can print fine if i click on the one click printing icon in the icon bar directly above the document and below the menu bar.
    what's the fix for this?
    thanks!

    Well...the 'solution' I received from HP Support was to add a new printer (Deskjet 990C) and make it the default printer. Once I did that, all printing issues went away. The tech person did say there were some compatability issues between the Officejet 6500 printer and Vista, but would not elaborate.

  • Robohook.wll and Word 2007

    Is RoboHook.wll necessary for Word 2007? Is RoboHook.wll necessary for RoboHelp 8 HTML or is it a leftover from earlier versions of RoboHelp?
    I am using RoboHelp 8 HTML to generate WebHelp.
    My Word 2007 documents (totally unrelated to my RoboHelp projects) have a global template called RoboHook.wll. My Word documents change the style formatting of my co-worker's documents when I open them.  My employees do not have and do not need RoboHelp.
    If I were to remove RoboHook.wll, will it cause issues with RoboHelp 8 HTML?
    Thanks in advance for your assistance.
    Mark

    Peter,
    Thank you for your reply.
    We are updating everyone to Word 2007. We have narrowed it down to my environment.
    I still wonder if RoboHook.wll is necessary for RoboHelp8 HTML. Any ideas?
    Thanks again.
    I'll check back on Monday!
    Mark

  • Using ThinkVanta​ge Password Manager with multiple Google Accounts

    Hi,
    I have multiple google accounts with unique passwords for each.
    If I register one password with the Password Manager, sign out of that google account and attempt to sign in to another account via the following page:
    https://accounts.google.com/ServiceLoginAuth
    The Password Manager prompts to overwrite the existing login credentials, so how can I setup the Password Manager to recognise multiple google accounts?
    Thanks

    Hi,
     If you input different log-in name l, password manager will ask you to save this entry.
    And it will save two entries for google login with different log-in account
    , and you could select the one you want to login in the future.

  • Acrobat 8.1.6 and Word 2007 - PDF printing problem

    I have a weird problem with printing a word 2007 document to the Adobe PDF printer (distiller). I hope someone can help with this.
    My two-page Word document has a background color, text, text boxes and two imported images (both under 500kb). Now, the problem is two-fold:
    If the 'print background color' option is disabled (unchecked), the PDF looks okay, but the background color vanishes as does text within text boxes (the text boxes themselves appear fine).
    If the 'print background color' option is enabled, the PDF shows only the background color, but no text!
    In either case, the PDF generation takes an unusually long time.
    I tried to follow the advices given in other threads, and looked for the presence of Acrotray.exe (it was present during the process). I also tried printing the document to a file (.prn), renaming the extension to .ps, and double-clicking it to send the job to distiller - every time with the same result.
    I must mention that if I use Word 2007's own 'Save to PDF' feature, it generates a clean PDF without any problem. It is only the Acrobat Distiller that is giving me endless grief. Can someone knowledgeable please help me with this issue?

    I have an update. This is even weirder. It turns out that after I generate the PDF and only the background color shows up, I can use the Touch Up Object tool to select the entire page (by clicking anywhere in the colored area), and press 'delete'. If I do this, parts of the background color gets deleted, revealing the text underneath - including the background color!!!!! And doing this repeatedly, I can remove this strange 'overshadow' and find everything (image, text, text box) intact underneath. I can do the same to the text box, and eventually, the missing text appears there.
    I, of course, have to do this for every single page!
    In summary, it is almost as if my text and images are being covered by a sheet with the same color as the background, which I am then removing part by part - with each stroke of the delete key - much like opening a . Strangely, this happens for each page except the last page (which prints fine - with images and texts etc.)
    Does anyone have a clue about this?
    Update: I hadn't seen the replies from Bill and Lori when I posted this. Thank you both for replying! I do think that the problem is with transparency, given what I found out just now (written here). However, I have tried different PDF settings, standard and high quality (this is the one I normally use), and yet I have had the same issue!
    Message updated by: kausikdatta

  • CSS - Password Manager and Firefox 6.x

    I have just installed Client Security Solution for windows 7, 64bit.
    I have Firefox 6.0.1 installed. Everytime I start Firefox, I have the following message:
    "TypeError: Components.classes[TvtPwmComponent_CID] is undefined"
    Apparently, this is the Password Manager extension which does not work in Firefox version 6 or above. Is there any updates for this or I just disable it?
    Any idea is appreciated.
    JN

    hey jamesnb,
    currently there is no patch for FF 6.0.1 (sorry about that). Only thing i can recommend is to disable Password Manager for the time being.
    WW Social Media
    Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
    Follow @LenovoForums on Twitter!
    Have you checked out the Community Knowledgebase yet?!
    How to send a private message? --> Check out this article.

  • Password Manager and Fingerprint Software Failure

    Hello,
    I'm getting these errors when I start Password Manager 4.2
    And Fingerprint Software 5.9.8
    This errors happened after an update of both applications. I tried to deinstall both an reinstall old versions but still getting this errors.
    My Thinkpad:
    X61T, Win7 64 SP1

    Hello mate,
    Have you activated the TPM chip in the bios ?
    Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
    ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
    ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

  • Password Manager and IE9 RC

    Hello, Installed the latest version of Client Security Solution and Password Manager does not work at all. I'm using IE9 RC 64 bit but also tried it out on Firefox and does not work. I'm running Win 7 64bit. 
    When I went to update my software Lenovo did recommend a patch for Password Manager 64 bit but nothing's working. Is there a fix/workaround to get it working in a 64 bit environment? 
    Thanks John

    Hello mate,
    Have you activated the TPM chip in the bios ?
    Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
    ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
    ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

  • CCS Password Manager and Fingerprint Manager compatibility problems

    Hello All, I have a Thinkpad E550, bought by the end of last year, and it came with Fingerprint Manager 4.5. I also wanted to use a Password Manager, so I downloaded the CSS version 8.3. Both are working, but they can't see each other. Anyone can help me with that? Best Regards,

    Hello mate,
    Open Client Security Solution. on the top left corner you can see a button Advanced click on it and then Reset security settings.
    See how it goes.
    Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
    ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
    ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

  • My Kaspersky Password manager and a whole list of things I use daily have been disabled. I want to go back to my older version of Mozilla. How do I do that.

    I want to go back to the older version of Mozilla. The new version does not support alot of the programs that I used daily, like my Kaspersky Password Manager (which is essential), I can't remember all of my usernames and passwords. If I can't use this feature, then I don't want the new version. How do I go back to the older version? Otherwise, I'll be forced to use Internet Explorer.

    Due to security vulnerabilities, rolling back to Firefox 4.0.1 is not recommended. Firefox 3.6.18 would be the safer choice.
    Here's the process to roll back:
    First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
    Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older
    Close Firefox 5.
    You could install Firefox 3.6 over it (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.
    Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.
    Note: I haven't actually tried this myself!

  • Password Manager and IE8 fails with CNN website

    Whenever I go to www.cnn.com, Internet Explorer 8's browser consistently crashes.  After looking into the problem, I discovered that Lenovo's Password Manager is causing the crashes.   I have duplicated this issue on at least 10 Lenovo laptops.  Everytime I exit from Lenovo's Password Manager, the issue resolves with IE8 and www.cnn.com. 
    The latest patch for Lenovo's Password Manager does not resolve this issue.  Since IE8 is my preferred browser and www.cnn.com is one of the sites I use the most, I sure wish someone at Lenovo would address and fix this issue.
    Mr. Clooney

    Well, i have made some investigation, this Password Manager has add-on DLL's for IE 32bit and it has same 64bit DLL's on my disk aswell. But problrem is, these add-ons are registered only in 32bit IE, not in 64bit IE. I can see it in list of Add-ons, i have included attachment from IE32bit, there are 2 Lenovo add-ons. If i open same in IE64bit, its missing there. But i have no idea, how to register these add-ons manually, because these DLL's are on my disc in both versions (32 and 64 bit aswell), only registration in IE is missing.
    Lenovo T440s, 20AQ0067MC, Windows 8.1 Pro x64 UEFI, Samsung 840 EVO SSD 250 GB, 8 GB RAM
    Lenovo T430s, 2356LQG, Windows 8.1 Pro x64 UEFI, Intel 520 SSD 180 GB, 8 GB RAM
    Lenovo T420s, 4171-6SG, Windows 8 Pro x64 UEFI, Intel 320 SSD 120 GB, 8 GB RAM
    Lenovo T400s, 2808-CYG, Windows 7 Ultimate x64
    Attachments:
    IE32bit.jpg ‏128 KB

  • T510 Thinkvantage password manager and hotmail

    The thinkvantage password manager seems to recognize passwords in some sites but not others.  Most notably, no matter what I do, it does not seem to recognize hotmail, so no option ever comes up to add the hotmail password to the password manager when I log in to hotmail.
    Does anyone know how to make password manager recognize the password field in hotmail?  Is there any way to manually add a website to password manager?  I can seem to find one.

    Hello mate,
    Password manager doesn't work with Hotmail. Probably a compatibility problem. You can't do much about that, you can create a scratch pad if your are afraid to forgot your password but that's almost it.
    Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
    ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
    ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

  • Contract management 13.1 and word 2007

    User gets error when attempting to save changes made in letter
    Title Microsoft Office Word
    message The file or folder name
    'http://cm/exponline/ewservlet;JESSIONID-214.....doc'contaians characters that are not permitted. Enter a different name.
    no other user get this,
    Image is attached...
    thanks Dean

    Thanks for the reply..
    IE 9, ActiveX is opened to the point that Word opens the Doc.  I'm leaning towards a setting in word... there are about 7 or 8 users all set exactly the same as for OS IE and its internet options, Java version and version of Office... There are no other issues with the others just this one.
    Thanks again,
    Dean

Maybe you are looking for