Bugs in PSE-12

They say that re-marriage is the triumph of hope over experience. Upgrading to the latest version of Elements with the hope that Adobe will have fixed existing bugs is rather similar. Here is my current list:
       If one uses thumbnail images larger than the minimum then when scrolling through them a random selection disappear. One can bring them back with “Update Thumbnail”, but not for long. Thanks to several people for suggestions on this, but avoiding to increase thumbnail size is the only thing I have found to work.
       There is a new bug in creating versions sets. I uploaded perhaps 40 images from a camera and edited them. As always, I saved edited images in version sets. However, on returning to the Organizer, I discovered that perhaps about a third of the items had not been converted into Version Sets, although the edited files “IMG_nnnn_edited-1” did exist in the folder. This is a super pain, because I had to check item by item, import the missing edited files, and then simulate versions sets using stacks.
       The list of places in the Tag list which was imported from PSE-10 is not in anything like Alphabetical order, even though that is the default in the preferences. In fact “places” no longer behaves at all as it used to, so will need much more research…
       A “feature”, if not a bug:  if one allows PSE to tag faces, this creates a phenomenal number of separate “breeze” file. I have 35’000! Hence making a backup, or copying the Catalogue directory, takes an age.
       For the first time ever, I crashed the PSE editor, which is far more robust than the organizer. I am not sure how I managed this, but will add to the post if I learn more.
[NB: PC running Windows-7 with all updates and BitDefender; 8 threads, 6 GB memory and a 2560x1600 display.]

D-R-M wrote:
They say that re-marriage is the triumph of hope over experience. Upgrading to the latest version of Elements with the hope that Adobe will have fixed existing bugs is rather similar. Here is my current list:
       If one uses thumbnail images larger than the minimum then when scrolling through them a random selection disappear. One can bring them back with “Update Thumbnail”, but not for long. Thanks to several people for suggestions on this, but avoiding to increase thumbnail size is the only thing I have found to work.
I can't reproduce this problem.
Edit:
Here is the link to your previous post:
http://forums.adobe.com/thread/1403187
It's interesting to note you are working with a high resolution screen.
       There is a new bug in creating versions sets. I uploaded perhaps 40 images from a camera and edited them. As always, I saved edited images in version sets. However, on returning to the Organizer, I discovered that perhaps about a third of the items had not been converted into Version Sets, although the edited files “IMG_nnnn_edited-1” did exist in the folder. This is a super pain, because I had to check item by item, import the missing edited files, and then simulate versions sets using stacks.
Many posts already about this acknowledged bug, for workarounds see:
http://forums.adobe.com/thread/1328850
I agree it's a severe bug, which means, among others, that you won't be able to backup those 'missed' files.
Edit:
Unless, of course, if you use the workaround which is to kill the autoanylzer background task...
       The list of places in the Tag list which was imported from PSE-10 is not in anything like Alphabetical order, even though that is the default in the preferences. In fact “places” no longer behaves at all as it used to, so will need much more research…
Sorry, I don't don't use the 'places' tab... I kept the old way.
       A “feature”, if not a bug:  if one allows PSE to tag faces, this creates a phenomenal number of separate “breeze” file. I have 35’000! Hence making a backup, or copying the Catalogue directory, takes an age.
Yes, many tiny files. I'd be surprised if those 35.000 files represent more than 1% of the total backup size, so negligible for the backup time; for a copy of the catalog folder, it's significant, though. I don't use people recognition either.

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    Type                    : no_drive
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    Total files             : 0
    Total files missing     : 0
    Total files wrong volume: 0
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    Drive_path_if_builtin   :
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    Total files             : 0
    Total files missing     : 0
    Total files wrong volume: 0
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    Id                      : 2
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    Status                  : online
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    Description             : System
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    Minor
    Fixed
    Unfixed
    Fixed
    Unfixed
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    4
    6
    2
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    2
    5
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    1
    Metadata
    10
    2
    3
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    1
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    1
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    [F] If you you rename a file that’s synced with Photoshop.com, Photoshop.com doesn’t pick up the new name (important if you’re using Photoshop.com as a backup service).
    [U] Photoshop.com shows an incorrect date/time taken for photos with unknown month, day, or time.
    The date/time shows as the the first month/day/minute/second in that time period in UTC that then gets converted to local time; e.g. “7/2/2005” gets shown as “7/1/2005 5:00 PM” for a user in PDT.
    [U] Photoshop.com doesn’t obey the EXIF Orientation metadata field and can show photos rotated incorrectly, e.g. if they were rotated with the PSE option Edit > Preferences > Files > Rotate JPEGs/TIFFs Using Orientation Metadata.
    [U] Changes to the order of photos in a PSE album aren’t synced to Photoshop.com, and vice versa.
    [U] Only the top photo in a version set is synced with Photoshop.com (so you can’t rely on Photoshop.com to backup version sets).
    [U] When a stack is synced with Photoshop.com, all the photos in the stack are synced, but the fact that they were in a stack is lost (so you can’t rely on Photoshop.com to backup stacks).
    Map View
    Major Problems
    [U] It takes 4 seconds to assign a keyword tag to a photo if there are 2,000 or more photos with map locations.
    It takes 2 seconds with 1,000 photos, 6 seconds with 4000 photos, and 11 seconds with 8,000 photos, and 21 seconds with 12,000 photos.
    [U] Map view is unusably slow with more than 8 - 10,000 mapped photos.
    When I imported 12,000 photos (the size of my catalog) that had GPS locations, the Organizer crashed a number of times when I tried to zoom and pan the Map view.   When I selected Limit Search to Map Area, PSE took over a minute to respond.
    [U] Giving a map location to a tag assigned to hundreds of photos makes both the Keywords pane and the Map view unusably slow.
    Giving a map location to a tag assigned to 1700 photos makes assigning any keyword tag to a photo very slow, 12 seconds.    Searching on keyword tags and Show All each take 13 seconds.
    [U] Removing the map push-pin of a tag assigned to hundreds of photos mistakenly tries to update the metadata of each photo, which can take tens of minutes and fill up your recycle bin.
    The weird thing is that assigning a map location to the tag doesn’t try to write the metadata of files with that tag.
    [U] Moving map locations always fails, silently (too bad if you want to record backcountry locations not namable via a place name).
    [U] If a photo with GPS coordinates is imported, it doesn’t show as a red push-pin on the map.
    Scrolling the map or restarting the Organizer causes the pin to appear.
    Color Management
    Major Problems
    [U] The Organizer considers photos produced by cameras set to the color space Adobe RGB as untagged with a color profile, showing their colors incorrectly.
    Metadata
    Major Problems
    [U] The File > Write Keyword Tag command doesn’t create or update .XMP sidecars for Nikon D300 or D80 .NEF raw files (but it does for Canon CR2 raw files).
    The PSE 8 Write Keyword Tag command now gives a warning when you try to invoke it on a D300 .NEF raw file. Why PSE can write sidecars for Canon but not Nikon raw files is a mystery – it’s no harder to handle one than the other.
    [U] File > Write Keyword Tags and Properties fails to write the map location (GPS coordinates) of TIFFs (tested with TIFFs produced by the PSE Editor and the Nikon Coolscan V, Nikon Coolscan 5000, and Epson 4490 scanners).
    [U] File > Write Keyword Tags doesn’t write the map location (GPS coordinates) into the .xmp sidecar files of Nikon D80 or Canon G9 raw photos.
    [U] The Organizer ignores correctly formatted EXIF GPS locations in some files that many other programs can read without trouble; this may be because the EXIF is encoded in little-endian byte order.
    [U] New dates set by Edit > Adjust Date and Time sometimes get silently lost.
    See http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_Date/times_of_files for details and workarounds.
    [U] Edit > Adjust Date and Time > Shift To New Starting Date And Time and > Shift By Set Number Of Hours writes the time in UTC rather than local time, as required by the standard, causing other tools to show the wrong date/time.
    [U] In Thumbnail View, the Organizer incorrectly orders files that have unknown time. For example, it will show a file dated 12/25/1976 8:00 PM PST after a file dated 12/26/1976 (unknown time) on a computer in time zone PST.
    [U] If you set a file's date/time fields to all unknown with Edit > Adjust Date And Time, the value of EXIF:DateTimeOriginal isn't cleared by File > Write Keyword Tag.
    [U] Edit > Adjust Date and Time doesn’t properly handle US Daylight Savings Time when setting date/times many decades ago, e.g. October 5, 1961 12:00 PM.
    [U] When setting the Organizer’s date/time for imported photos containing EXIF:DateTimeOriginal but not XMP:DateTimeOriginal, PSE 7 doesn’t properly handle US Daylight Savings Time in years prior to 2007, e.g. October 31, 2006 12:00 PM.
    Minor Problems
    [F] The Properties – Metadata window shows the wrong value for Date Time Original when the month, day, or time is unknown.
    [F] When you save an edited photo as a new file but not in a version set, the edited version picks up the date/time and caption of the original but not the keyword tags, star rating, or notes.
    Now, the edited version picks up date/time, caption, notes, and keyword tags, but not the star rating, which could be charitably interpreted as a plausible design decision.
    [U] Deselecting the option Use “Last Modified” Date If EXIF Date Is Not Found does not work – the last-modified date is always used for an imported file that doesn’t contain an EXIF date.
    [U] Edit > Adjust Date and Time applied to a file with time “unknown” decrements the date by one day.
    [U] With the Import EXIF Caption option turned off, captions pre-existing in a file’s EXIF:ImageDescription metadata field reappear in the Organizer after invoking the Full Editor.
    Searching
    Major Problems
    [U] The timeline doesn’t correctly display date ranges spanning many years.
    [U] Using the Keyword Tags pane, you can no longer exclude a parent category from a search, e.g. exclude all photos tagged with any tag in the People category.
    The User Guide gives two examples of how to use category exclusion that just don’t work in PSE 6, 7, or 8.  Interestingly, you can almost work around this by doing a text search of “not <category tag>”, e.g. “not People”.   But this will also exclude photos that happen to have the word “people” in their filenames, captions, or notes, probably not what you want.  You can also use the text query “not tag:<category tag>”, .e.g. “not tag:places”, but this will exclude all tags containing “places” as part of their name – there is no way to get an exact match of a tag name.
    [U] Find > By History > Imported On sorts the photo dates alphabetically, rather than by date/time.
    When the results first display, they are now sorted by Imported From then (correctly) by Date/Time. However, if you click on the Date/Time column header to sort by that column, the dates are sorted alphabetically (incorrectly).
    [U] Find > By History > Imported On takes a couple of minutes on a large catalog, making the command almost useless.
    [U] Find > By History > Imported On shows a scary message “Deleting Keyword Tags” that is apparently harmless.
    [U] Searching with the Find Bar for “1 star and lower” doesn’t show photos with 0 stars.
    Find > By Details > Rating Is Lower Than 1 Star does work.
    [U] Searching for “0 stars only” doesn’t work for photos in a catalog converted from PSE 5.
    [U] Searching with date ranges doesn’t properly handle time “unknown”.
    Minor Problems
    [U] The Show All button sometimes doesn’t appear if you quickly type a query into the Search text box and hit Enter.
    [U] Setting a date range and then excluding two tags from the search clears the date range.
    [U] Show All doesn’t clear a date range set by Find > Set Date Range (can be very confusing).
    [U] Save Search Criteria As Smart Album isn’t available if a date range has been set but no other search criteria have been.
    [U] When searching, you can exclude a keyword tag and then include an album, but you can’t do it in the other order.
    User Interface
    Major Problems
    [?] On 1024x768 displays, and sometimes at higher resolutions, the Editor Print window is positioned to perfectly obscure the scroll bar of the drop-down list of printer profiles, leading people to think their printer’s profiles aren’t available.
    I can’t reproduce this in PSE 8.  The Editor’s Print dialog is all rearranged.  But this bug struck some people and not others, so it may be still lurking.
    [U] The menu bars don’t display if you have changed the screen DPI to be larger than 96 (as many people do on today’s ubiquitous high-res displays).
    Adobe should be embarrassed about this, given that more and more computers are shipping preconfigured with higher DPIs.  See http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#The_Organizers_Menu_Bar_ doesnt_show for a workaround.
    Minor Problems
    [F] Copying a paragraph from Microsoft Word and pasting it into the Notes field of a keyword tag causes some of the spaces between words to be deleted.
    [F] In the full Editor, if at least one open photo is minimized to the Project Bin, Ctrl-Tab no longer cycles through the open windows.
    [F] The Editor window can’t be resized the standard Windows way by grabbing any edge, just the lower-right corner.
    Well, almost – you can grab the left, right, and bottom edges but not the top.
    [F] Alt doesn’t underline the shortcut letters of top-level menu items in the Full Editor (but it does in the Organizer).
    Both the Editor and Organizer don’t show the underline until you let up on the Alt key, whereas other Windows program show the underline when you first press the Alt key.
    [F] The width of the Editor's Palette Bin can't be adjusted by dragging the left edge, as you can with all the other similar panes (Project Bin, Organizer Bin, Map View).
    [U] In the Properties window of Full Screen mode, if you click in the Notes field and do Ctrl-A to select all the text, then click in the Caption field and do Ctrl-A to select its text, the notes remain highlighted.
    [U] In the Organizer, Help > System Info reports the wrong amount for “Built-in Memory” on computers with more than 2GB of installed memory.  (The command reports the correct amount in the Editor.)
    [U] The setting of View > Show Borders Around Thumbnails isn’t remembered after you restart PSE.
    [U] Ctrl-A to select all text doesn’t work in the text fields of the Properties window.
    Interestingly, you can use ctrl-A in the text fields of the full-screen mode Properties window.
    [U] Dialogs in the Editor sometimes bounce back when you try to move them.
    [U] Dates are shown by Display > Import Batch as 2\20\2008 rather than 2/20/2008.
    [U] In Create > Slide Show > Slide Show Preferences dialog, you can't use backspace or delete to clear the text in the Static and Transition Duration fields -- you need to select the text and then type over the selection (non-standard Windows behavior).
    [U] Escape doesn’t close the full-screen-mode Properties dialog.
    [U] You can’t use the Windows Explorer Tile command to tile the PSE Organizer and Editor windows.
    The Editor can now be tiled by Windows Explorer and other window managers, but the Organizer still can’t.
    Slide Shows
    Major Problems
    [F] The duration of a video clip included in a Slide Show is set to the default duration, not the length of the video clip, and right-click Edit Duration doesn’t change the clip’s duration.
    PSE now sets the duration to the length of the clip.  You can’t edit the duration, though – you can invoke Edit Duration, but PSE ignores the new value.
    [U] An audio caption attached to a photo isn’t imported into a slide show even though the option Include Audio Captions as Narration is selected.
    For an individual slide, you can give the Use Existing Audio Caption command to import that photo’s existing audio caption.
    Editor
    Minor Problems
    [F] The Editor crashes if you invoke Quick Fix and use just one Touch Up tool (e.g. Whiten Teeth) and then save the file (but your changes are correctly saved).
    [U] The File > Save For Web command doesn’t remember the last settings (e.g. file format and quality) after your restart the Editor.
    For a workaround, see http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_Allow_Save_For.

    John,
    Firstly, my apologies for the length of this post – it has been fermenting a while.  For those in a hurry I have split it into two sections – the first contains some general comments on the situation with PSE (v 7 in my case) and Adobe (as I see it) and the second contains a list of issues that I have encountered and some suggestions for improvement.  As with you, my comments are largely directed at the Organiser module within PSE.
    Part 1:
    Before going any further I’d like to say what an excellent job you’ve done in cataloguing, understanding and in many cases providing solutions to a number of bugs.  Adobe should be paying you a hefty sum for doing this work.  It’s a welcome change from a large percentage of what you read in blogs and forums to see things dealt with systematically, objectively and in an informed way.
    I’m less impressed with Adobe’s approach.  In my opinion, if you choose not to provide program updates to your customers (i.e. you get what you bought in the box and that’s it) then you have a moral obligation to make sure that what you sell is as robust and free of bugs as possible.
    I would be very surprised if they were not well aware of the comments you have made (if they aren’t then that would indicate an appalling failure of their ability to process feedback).  The fact that they have not, in subsequent releases, dealt with all of the issues that have been highlighted is not good.  I would go further and suggest that it is actually a breach of fair trading practice and disingenuous to sell the product as “fit for purpose” knowing these bugs are still in place.
    It’s unreasonable to expect software to be absolutely faultless, and this is why the issuing of updates is a much “fairer” system.  The problem, I think, with Adobe’s approach is that to entice new customers to each release they need to provide new features.  A natural consequence of this is that there is a temptation to prioritise development of new features rather than providing solutions to existing issues.  There is no incentive for Adobe to change this state of affairs for as long as customers are purchasing their products.  In this respect one of the problems is that many of the reviewers to whom prospective customers go will rely on first impressions and will not uncover many of the issues.  Adobe may be comfortable with this situation (and on relying on the reflected aura of Photoshop) but their product is not cheap and there is plenty of scope for competitors to provide a more robust, dependable product at cheaper price.  With free applications like Picasa they will need to be very careful they don’t drop the ball.
    Don’t get me wrong I think the concept of PSE organiser is excellent (I actually prefer it to my experience of Lightroom), it is the quality of execution that I have issues with.
    My first experience of PSE was version 3 and this was positive enough for me to purchase PSE 7.  However, my biggest disappointment with PSE 7, because to me it is fundamental, has been the quality of rendering images in full screen mode.  Yours is the first comment I have seen that comments on the appearance of “jaggies” when displaying images in PSE.  My understanding is that this relates to the anti-aliasing which is carried out when converting from image to display resolution and the level to which this smoothes out gradients in hue, saturation and luminance.  I never observed this problem is PSE 3.  Although the degree of anti-aliasing is a subjective preference, I was deeply disappointed and still find it hard to believe that free or bundled software (picture manager, windows picture viewer, etc) can manage this when PSE 7 can’t.
    Anyway, I’m not sure how to illicit a change from Adobe.  One way is to write the sort of rant I have above although I doubt this will make much difference.  In any case keep up the good work and hopefully something will come of it.
    Part 2:
    Some issues I’ve encountered:
    Migration from Windows XP to Windows 7 – change in directory structure means that the “documents and settings” part of the user directory path in XP (i.e. c:\documents and settings\<<username>>\etc.) is now a shortcut which redirects you to the new location for user files which is c:\users\<<username>> \etc.  If you are migrating from an old XP machine to a new Windows 7 one, you’ve kept your username the same and you have tried to retain the same directory structure then PSE 7 will still find files in your catalogue with the old style path.  However, it will not recognise duplicates if you accidentally re-import the same files now they are on your Windows 7 machine.  My workaround for this is to use an external file manager (e.g. windows explorer) to change the name of the directory that contains all of your photos.  This causes PSE 7 to fail to resolve the path locations.  You can then can select the relevant files and reconnect using the reconnect facility (File-Reconnect-Missing Files);
    Watched folders are lost for any drive other than C when PSE 7 is closed and then reopened;
    Duplicate files are not recognised and can be imported if they are not on the C drive (i.e. on an external drive);
    Selecting a category selects all of the keyword tags/subcategories beneath it but excluding it does not exclude all of the keyword tags/subcategories beneath it; however, both selecting and excluding a sub-category selects and excludes the tags/sub categories beneath it;
    Searches bring back the entire version set or stack even if only one of the files within meets the search criteria;
    The instant search facility will sometimes decide that a number typed in is a date and will not find some files you would expect it to e.g. those where the number typed in is part of the filename rather than a date;
    Anti-aliasing is insufficient – jaggies appear on jpegs displayed at certain zoom level.  Interestingly this does not seem to occur if a jpeg has been created from a raw file through PSE 7 rather than an external application (at least for the camera I have).
    Some suggestions:
    Find duplicates facility;
    Sort by filename and other file data;
    Hide directories in the folder directory pane of the folder view if they contain no imported files – in PSE3 this was the only option and was actually quite useful to confirm that there were no imported files in a certain location (e.g. if e:\...etc was not in the list then you knew that you had no imported files located on the e:\ drive).  It would be good to have this a display option.
    Allow filters to be applied only to selected files;
    Allow files to be rotated in the organiser without actually resaving them as a rotated file.

  • PSE 8.0 (Mac) - Scrolling and Magnifying a Picture Issues

    I am wondering if other people are experiencing similar issues with PSE 8.0. I am using PSE 8.0 on a MacBook Pro notebook loaded with Snow Leopard (OS X 10.6).
    1.  I am not able to use the "left arrow" (I'm not sure of the technical term) to scroll a picture.  The up, down and right arrows all move the picture, but the left arrow doesn't work. Very weird!
    2.  In an older version of PSE, I was able to type in the magnification I desired, (e.g., 150%, 200%, 400%).  In PSE 8.0, the magnification dialogue box will allow me to type a number in, but it will not change the picture's magnification.  I have to use the +/- buttons or the associated slider which aren't as precise as typing in a desired magnification level.
    Are there any other users experiencing similar issues like this, or should I investigate unloading and reloading the software?
    Thanks in advance for any help provided.

    Hi Barbara,
    Your remark about the location of your arrows got me thinking.  The default location of the arrows for Mac's is together (the way you have it) however when I purchased my notebook, I shifted them apart similar to the same configuration as Windows.
    You can do this by going to System Preferences ==> Appearance and then choose where to "place the scroll arrows."
    When I changed back to the default configuration (Together), the left arrow began working.
    I still think that there is a bug with PSE 8 since I never had this problem with the PSE 3 version I've been using for the past few years.  Hopefully, Adobe will recognize this problem and fix it.  I did document the problem with them.
    Once again, thanks for your help.
    Regards,
    John

  • PSE 7 File Reconnect Problem

    I have a problem similar to other posts, but no solution found. I replaced my PC and now my PSE7 photos are disconnected. The photos used to be on drive C on the old computer. I moved them (outside of PSE7) to a new drive M. Reconnect will not correct the problem. Here's a printout from the psedbtool:
    psedbtool version 1.06
    Opening catalog M:\Photos\Family & Friends\MyCatalog 1\catalog.pse7db
    Photoshop Elements version:      7
    Total files               :  14815
    Total files missing       :  12218
    Total files offline       :      0
    ****** Volumes with warnings: 3
    PSE Volume Table
    Path used by PSE     : D:
    Status               : online
    Total files          : 0
    Total files missing  : 0
    Description          : Video
    Serial               : 5C73-F8B9
    Drive_path_if_builtin: D:
    Type                 : builtin_drive
    Id                   : 3756
    ***** WARNING *****  : Wrong serial number in catalog
    Path used by PSE     : C:
    Status               : online
    Total files          : 9959
    Total files missing  : 9959
    Description          : C:
    Serial               : 3060-DF12
    Drive_path_if_builtin: C:
    Type                 : builtin_drive
    Id                   : 3644
    ***** WARNING *****  : Wrong serial number in catalog
    Path used by PSE     : K:
    Status               : online
    Total files          : 2596
    Total files missing  : 0
    Description          : 1.3 TB Disk
    Serial               : 1051-B51C
    Drive_path_if_builtin: K:
    Type                 : builtin_drive
    Id                   : 232894
    Path used by PSE     : E:
    Status               : online
    Total files          : 1
    Total files missing  : 0
    Description          : Video and Data
    Serial               : 385D-836B
    Drive_path_if_builtin: E:
    Type                 : builtin_drive
    Id                   : 232926
    Path used by PSE     : M:\Photos\Family & Friends\MyCatalog 1
    Status               : online
    Total files          : 0
    Total files missing  : 0
    Description          : database relative
    Serial               : amoc:database_relative_volume
    Drive_path_if_builtin:
    Type                 : database_relative_drive
    Id                   : 2
    Path used by PSE     : L:
    Status               : online
    Total files          : 2259
    Total files missing  : 2259
    Description          : 500 GB External Disk
    Serial               : 2C40-8AE1
    Drive_path_if_builtin: M:
    Type                 : builtin_drive
    Id                   : 173116
    ***** WARNING *****  : Wrong drive letter in catalog
    Windows Drives
    Drive  Type             Serial     Path
    C:     builtin_drive    44D4-E7D9 
    D:     readonly_drive   6FA2-0553 
    E:     builtin_drive    385D-836B 
    F:     removable_drive  0000-0000 
    G:     removable_drive  0000-0000 
    H:     removable_drive  0000-0000 
    I:     removable_drive  0000-0000 
    J:     removable_drive  0000-0000 
    K:     builtin_drive    1051-B51C 
    L:     builtin_drive    2C40-8AE1 
    M:     builtin_drive    6892-2C47 
    Z:     network_drive    0000-0000  \\192.168.1.109\memory_card\
    How can I correct the PSE catalog to clear up the drive and serial number warnings and reconnect my catalog to the photo files?
    Thanks.
    Steve

    Try reconnecting just one of the photos that was originally on the C drive.   In the reconnect dialog, are you able to browse to the new location of the photo on the M drive and identify it's thumbnail?   If so, what happens when you try to reconnect to that file?   If there's an error message, what is the precise message?
    Looking at the "psedbtool" output, it's possible that PSE may be getting confused by the following situation: The drive currently called L used to be called M, and the catalog records M in its volume table, and there is now another drive currently called M.  PSE sometimes uses the drive letter written in its catalog and sometimes uses the drive's volume serial number.   When the current drive letter associated with a volume serial number doesn't match what's in the catalog, PSE can get confused.
    So two suggestions:
    1. Go back to the original PC and use the backup/restore method to move your photos from the old to the new computer:
    http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_Move_your_photos_1
    I strongly recommend this method, since it is more likely to succeed in the face of all the drive-handling bugs in PSE.   After doing the restore, use Display > Folder Location view to rearrange the heirarchy or move parts of it to other drives.
    2. Reassign the drive letter of the current M (6892-2C47) to something different, e.g. O.   Then reassign the drive letter of the current L to be M, so it matches what's in the catalog:
    http://support.microsoft.com/kb/307844
    This may likely solve your problem, but I can't say 100%.

  • PSE 9 Image edit problem

    I have recently upgraded to PSE 9 on my iMac having used PSE 6 without any problems for a while.  PSE 9 does everything well except cropping.  When I use the crop tool then select the green tick to complete the crop the image "disappears".  When I say disappears I mean it shows as a size of 0.04cm x 0.04cm.  Any effort I do to resize it back to something original has no effect.  Any suggestions on what I might be doing wrong?  I haven't seen any mention of this on the Forums so I am assuming it is not a bug with PSE 9....or is it?

    The first thing you need to try is clicking on the dropdown menu at the far left of the options toolbar and select Reset tool. If this doesn't work, it might be that the preferences file has corrupted during the upgrade. You will need to reset it by holding Cmd, Opt and Shift when you launch the editor from the welcome screen.

  • PSE 8 Exposure and Panoramic Merge Blur

         When I am doing Exposure and Panoramic Merges in PSE 8, or a combination of both for exposure reasons, I often get background features that are double images.  In the above merge, the leaves and some of the smaller branches in the background (look above the falls) are not sharp and some appear as double images.  The rocks and solid ground objects retain much of their sharpness.  When I use the same equipment to take single exposures, the sharpness is usually good.  Is there a solution.  Here is the process I used and a list of equipment.
    Camera: Canon 40D
    Lens: EF-S 10-22mm
    Tripod: Man. 055xwnb
    Head: 410 geared
    ISO 100
    FL: 17mm
    f: 22
    ss: 1.3 sec.
    Mode: Raw
    With the 3 adjustment on the geared head set at 0, the tripod was leveled.  The pan for the second of the two exposures taken as achieved with the use of the geared movement with no change in the leveled tripod position.
    Each of the two exposures was bracketed to achieve 3 exposures at +2/3, 0, and - 2/3.
    In PSE 8 the two sets of 3 exposures each were corrected except for sharpening, and then put through the Photo Exposure Merge process.  This produced the two exposures used for the Panoramic Merge. The Panoramic Merge was then done. Final sharpening was done using the final Panoramic Exposure.
    I have always thought that one of the reason for the blur in the trees and leaves may be due to the long exposure time required to get the flowing water look in the falls and rapids.  A shorter exposure time would be better for stopping any movement in the trees cause by any breeze that is present but the water would then have a much different look.
    Does anyone have a possible solution?
    Thanks, Bernie

    Bernie,
    There are two plausible hypotheses, both of which could be in play here:
    1. The motion of the trees caused by the wind is causing misalignment of the images during Photomerge Exposure.
    2. A bug in PSE's Photomerge Exposure causes its auto-alignment to silently fail on images 10 MP or larger (1 MP = 1024 x 1024 = 1,048,576 pixels):
    http://forums.adobe.com/message/2320219#2320219
    I'm assuming your original images are at the maximum 3888 x 2592 resolution of the 40D (10.1 MP).
    (Since misalignment is occurring in the upper-left of your example, it can't be due to Photomerge Panorama, since the left and right frames only overlap in the center.)
    Closely examining the image suggests that misalignment occurs on some but not all of the branches and leaves, but not on the bigger trunks and branches, indicating that wind is likely causing at least some of it. I think that reducing the shutterspeed would help, but you'll still get some unavoidable motion due to the wind, since doing the bracketed raw exposures will take more than half a second.
    To troubleshoot whether the bug is affecting these images, try resizing the original images to be significantly less than 10 MP, e.g. 3504 x 2336, and then do Photomerge Exposure (but no Panorama).  Is the alignment any better?

  • Another PSE 8 Changing Date Problem

    I'm a long-time PSE5 user who has just downloaded the PSE8 trial.
    Whenever, I select a photo in the organizer and then go into either full or quick edit, the file properties' date created and date modified are changed to the current date - even if I have not edited or resaved the file. Moreover, if the date of the "unedited" photo had previously been set as unknown ("????"), the date that appears in the organizer is changed to this "revised" (i.e., current) date created/modified.
    I can't seem to find a preference that would cause this unwanted change.  Is this a (critical) bug in PSE8 or is there a way of avoiding the problem?

    Thanks for the response, Barb.  My preferences box "Use modified date if EXIF data is not found" was unchecked, so that doesn't solve my problem.
    Based on the link you referred me to, it looks as if Adobe introduced this unknown date bug in PSE 6 and still has not (and probably never will) corrected it. Assuming there's no fix, I guess my choices are to convert all my scanned photos to a dummy date, stick with PSE 5 (my knee jerk reaction) until I get a new computer which has Windows 7 (which may or may not be compatible with PSE 5) or find another data management program.
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  • Catalog conversion error PSE 6 to 7

    I am running Windows Vista and I am in the process of upgrading from PSE 6 to 7. I have 3 catalogs; 2 converted just fine, the third will not convert. It is "My Catalog". It fails instantly upon selecting the convert button. As instructed, I went back to PSE6 and repaired the catalog multiple times with and without optimizing. I cannot find a coversion error message as other posts have referred to. It also continues to show up on the regular list of catalogs; I do not have to check previously converted catalogs to see it listed.
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    I expected this upgrade to be simpler than going from 5 to 6 which was complicated by switching to a new computer and changing from XP to Vista but this is proving to be equally as frustrating!
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    -Barb

    Barb,
    Glad you got it converted. I reread the thread and did some tests you were right that it was a disk-space problem. Its another bug in PSE, and youve still got some careful cleaning-up to do.
    Your PSE 6 catalog is stored in the folder:
    C:\Program Data\Photoshop Elements\Catalogs\My Catalog
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    If so, then use Help > System Info to find the location of the PSE 7 catalog folder. Then you can delete all the subfolders of that folder containing the unused copies of your photos. To be extra conservative, I would first move those folders somewhere else on your disk, and then in PSE 7 give the File > Reconnect > All Missing, to verify that they indeed arent being referenced by the PSE 7 catalog. Once youve verified that, you can safely delete them.
    I'll file a bug report with Adobe.

  • Can I Create Animated GIFs in PSE 8 or 9?

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  • Oval brush problem PSE 9

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    Nothing I can find to adjust will remove this oval shape brush.  I have tried resetting brushes, looking for every possible adjustment, in every likely menu, searching help files, and checking on Google for some help - somewhere.  Zilch.
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    Richard

    I guess maybe the scanner is either trying to compensate for a document that doesn't quite fit in the scanning area or something to do with
    the method of compression the scanner is saving the files with. Does your scanner offer different compression settings for tif files?
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    If you have a bunch of files that exhibit the same brush cursor problem, the script below will be placed on Automation Tools menu, so you don't have to open the script for every file, just acess the script from the Automation Tools menu. Also if you hit the cancel button in the dialog, elements won't show an error like it would in the previous script.
    As before copy the script and then paste into notepad and save as:
    SetPixelAspectRatioSquare.jsx
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    <javascriptresource>
    <name>Set Pixel Aspect Ratio Square...</name>
    <about>set pixel aspect ratio</about>
    <category>scripts</category>
    <menu>automate</menu>
    </javascriptresource>
    ErrStrs = {}; ErrStrs.USER_CANCELLED=localize("$$$/ScriptingSupport/Error/UserCancelled=User cancelled the operation"); try {var idsetd = charIDToTypeID( "setd" ); var desc131 = new ActionDescriptor(); var idnull = charIDToTypeID( "null" ); var ref73 = new ActionReference(); var idPrpr = charIDToTypeID( "Prpr" ); var idpixelScaleFactor = stringIDToTypeID( "pixelScaleFactor" ); ref73.putProperty( idPrpr, idpixelScaleFactor ); var idDcmn = charIDToTypeID( "Dcmn" ); var idOrdn = charIDToTypeID( "Ordn" ); var idTrgt = charIDToTypeID( "Trgt" ); ref73.putEnumerated( idDcmn, idOrdn, idTrgt ); desc131.putReference( idnull, ref73 ); var idT = charIDToTypeID( "T   " ); var desc132 = new ActionDescriptor(); var idVl = charIDToTypeID( "Vl  " ); desc132.putDouble( idVl, 1.000000 ); var idNm = charIDToTypeID( "Nm  " ); desc132.putString( idNm, "Square Pixels" ); var idpixelScaleFactor = stringIDToTypeID( "pixelScaleFactor" ); desc131.putObject( idT, idpixelScaleFactor, desc132 ); executeAction( idsetd, desc131, DialogModes.ALL );} catch(e){if (e.toString().indexOf(ErrStrs.USER_CANCELLED)!=-1) {;} else{alert(localize("$$$/ScriptingSupport/Error/CommandNotAvailable=The command is currently not available"));}}
    Added: You have to make one small change in the script because of the lack of formatting
               options in the forum software. After you paste the script into notepad, on the second to last line change T he to The and then save the script.
    MTSTUNER

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