BW system ran out of "session" = transaction SMGW; how to track down "resource" issues?
Hi SAP Experts,
we had on our SAP BW system the following situation:
We are having a week daily process chains, that is uploading data from our ECC system.
Once in a month, we are uploading from our APO/SCM system data from our BW system.
Parallel we are having also SAP PreCalculation Server (with three PreCalc instances) instances running. The PreCalc Server is running daily.
The landscape in short: (DB server = AIX/Oracle, App-Server = Linux, SAP System=7.01; PreCalc Server = Win2008/64)
This week when all was running at the same time, we faced problems, that log-on to SAP System via ABAP took a long time, same BEx Reports (some failed with Run Time errors).
From the landscape infrastructure we couldn’t detect any resource issues (we are having two application servers connected to the BW landscape).
What we saw from the system transactions (SM66, SM51, SM21, ST02, ST04, ST06N) the issue did not seem to be resource based, by network, database, amount of work processes etc.
But we noticed in transaction SMGW, that it seemed not possible for external programs, like a BEx reports or the PreCalc Server to connect with new session to the BW ABAP landscape.
The trace showed in SMGW:
* LOCATION SAP-Gateway on host server / sapgw##
* ERROR Conversation 01792797 not found
* TIME Tue Jul 22 14:13:03 2014
* RELEASE 720
* COMPONENT SAP-Gateway
* VERSION 2
* RC 728
* MODULE gwxxconn.c
* LINE 971
* COUNTER 75240
In system log, database alert log, we could not find any dead locks reported or anything reported, that explained why, via the SMGW is was not possible to connect with new sessions.
We restarted the PreCalc Server and after clarifying with application team of APO/SCM we stop the process chain and than the system was back to “normal” operation.
Now the question is, if you faced similar issues and what the solution, or how you where able to track down the issue?
Thanks for your ideas.
Best regards
Carlos Behlau
Hi Alwina,
thank you for your help.
What I was able to is in SMGW, because the system was very slow, that some connection where "red".
I forgot to capture screenshots and now I am not able to recall the the status text.
It is there a way to find out, if we reach the "max" connection numbers, like parameter gw/max_conn 500, via ST03N or via SMGW or via some logs?
I checked the SMGW trace, but I am not able to identify via the trace in SMGW, if the failures happened now, because max. values of parameters have been reached or what the cause was/is.
What I meant:
All external programs, like SAP BW BEx Analyzer (Excel Reporting tool for BW) are connecting via RFC calls. Also SAP Pre-Calculation Server is using RFC calls to generate the reports and send them via E-mail.
Usually, I can see these connections in SMGW (goto => logon clients).
There I didn't noticed that we reach 500, when we had the problem.
Best regards
Carlos
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3 _sqlite3Step + 221 (in libsqlite3.0.dylib) [0x91e2edfd]
2 _sqlite3Step + 208 (in libsqlite3.0.dylib) [0x91e2edf0]
1 _sqlite3Step + 41 (in libsqlite3.0.dylib) [0x91e2ed49]
1 _sqlite3Step + 9 (in libsqlite3.0.dylib) [0x91e2ed29]
1 _sqlite3Step + 25 (in libsqlite3.0.dylib) [0x91e2ed39]
7 _sqlite3Step + 0 (in libsqlite3.0.dylib) [0x91e2ed20]
4 _sqlite3_step + 11 (in libsqlite3.0.dylib) [0x91e2f54b]
3 _sqlite3_step + 134 (in libsqlite3.0.dylib) [0x91e2f5c6]
2 _sqlite3_step + 128 (in libsqlite3.0.dylib) [0x91e2f5c0]
2 _sqlite3Step + 225 (in libsqlite3.0.dylib) [0x91e2ee01]
1 _sqlite3_step + 20 (in libsqlite3.0.dylib) [0x91e2f554]
1 _sqlite3_step + 22 (in libsqlite3.0.dylib) [0x91e2f556]
1 _sqlite3_step + 4 (in libsqlite3.0.dylib) [0x91e2f544]
5 ??? [0x5dc91b]
3 ??? [0xae911e]
2 ??? [0x5dc940]
2 ??? [0x5dc94c]
2 _sqlite3_step + 0 (in libsqlite3.0.dylib) [0x91e2f540]
Kernel stack:
49 _PE_incoming_interrupt + 131 [0x44e416]
49 _lapic_interrupt + 121 [0x1b16c0]
49 _sync_iss_to_iks + 114 [0x1aa3ae]
Thread id: 9645208
User stack:
49 _thread_start + 34 (in libSystem.B.dylib) [0x96a9df12]
49 __pthread_start + 321 (in libSystem.B.dylib) [0x96a9e055]
49 ___NSThread__main__ + 308 (in Foundation) [0x954219a4]
49 -[NSThread main] + 45 (in Foundation) [0x95421dfd]
49 -[XTThread run:] + 387 (in ProXTCore) [0x1352363]
49 -[XTMsgQueue waitForMessage] + 49 (in ProXTCore) [0x1364201]
49 -[NSConditionLock lockWhenCondition:] + 69 (in Foundation) [0x95467b35]
49 -[NSConditionLock lockWhenCondition:beforeDate:] + 144 (in Foundation) [0x95467bd0]
49 -[NSCondition waitUntilDate:] + 236 (in Foundation) [0x95467dbc]
49 _semaphore_timedwait_signal_trap + 10 (in libSystem.B.dylib) [0x96a6d1c6]
Thread id: 7b12f20
User stack:
49 _thread_start + 34 (in libSystem.B.dylib) [0x96a9df12]
49 __pthread_start + 321 (in libSystem.B.dylib) [0x96a9e055]
49 ___NSThread__main__ + 308 (in Foundation) [0x954219a4]
49 -[NSThread main] + 45 (in Foundation) [0x95421dfd]
49 -[XTThread run:] + 387 (in ProXTCore) [0x1352363]
49 -[XTMsgQueue waitForMessage] + 49 (in ProXTCore) [0x1364201]
49 -[NSConditionLock lockWhenCondition:] + 69 (in Foundation) [0x95467b35]
49 -[NSConditionLock lockWhenCondition:beforeDate:] + 144 (in Foundation) [0x95467bd0]
49 -[NSCondition waitUntilDate:] + 236 (in Foundation) [0x95467dbc]
49 _semaphore_timedwait_signal_trap + 10 (in libSystem.B.dylib) [0x96a6d1c6]
Thread id: 75b2d60
User stack:
49 _thread_start + 34 (in libSystem.B.dylib) [0x96a9df12]
49 __pthread_start + 321 (in libSystem.B.dylib) [0x96a9e055]
49 ___NSThread__main__ + 308 (in Foundation) [0x954219a4]
49 -[NSThread main] + 45 (in Foundation) [0x95421dfd]
49 -[XTRunLoopThread run:] + 421 (in ProXTCore) [0x13538a5]
49 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213 (in Foundation) [0x954563d5]
49 _CFRunLoopRunInMode + 88 (in CoreFoundation) [0x93af4aa8]
49 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x96a6d166]
Thread id: 9646128
User stack:
49 _thread_start + 34 (in libSystem.B.dylib) [0x96a9df12]
49 __pthread_start + 321 (in libSystem.B.dylib) [0x96a9e055]
49 ___NSThread__main__ + 308 (in Foundation) [0x954219a4]
49 -[NSThread main] + 45 (in Foundation) [0x95421dfd]
49 ??? [0x506841]
49 ___semwait_signal + 10 (in libSystem.B.dylib) [0x96a7434e]
Thread id: 96468b8
User stack:
49 _thread_start + 34 (in libSystem.B.dylib) [0x96a9df12]
49 __pthread_start + 321 (in libSystem.B.dylib) [0x96a9e055]
49 ___NSThread__main__ + 308 (in Foundation) [0x954219a4]
49 -[NSThread main] + 45 (in Foundation) [0x95421dfd]
49 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320 (in Foundation) [0x95485520]
49 _CFRunLoopRunInMode + 88 (in CoreFoundation) [0x93af4aa8]
49 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x96a6d166]
Thread id: 9645998
User stack:
49 _thread_start + 34 (in libSystem.B.dylib) [0x96a9df12]
49 ___select + 10 (in libSystem.B.dylib) [0x96abc60a]
Thread id: 96477d8
User stack:
49 _thread_start + 34 (in libSystem.B.dylib) [0x96a9df12]
49 __ZN3***17TCMalloc_PageHeap15scavengerThreadEv + 824 (in JavaScriptCore) [0x92c0cd58]
49 ___semwait_signal + 10 (in libSystem.B.dylib) [0x96a7434e]
Thread id: 96455d0
User stack:
49 _thread_start + 34 (in libSystem.B.dylib) [0x96a9df12]
49 __pthread_start + 321 (in libSystem.B.dylib) [0x96a9e055]
49 __Z22CFURLCacheWorkerThreadPv + 388 (in CFNetwork) [0x919a018c]
49 _CFRunLoopRunInMode + 88 (in CoreFoundation) [0x93af4aa8]
49 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x96a6d166]
Thread id: 9412a78
User stack:
49 _thread_start + 34 (in libSystem.B.dylib) [0x96a9df12]
49 __pthread_start + 321 (in libSystem.B.dylib) [0x96a9e055]
49 __ZN3***15ThreadCondition9timedWaitERNS_5MutexEd + 81 (in JavaScriptCore) [0x92a616b1]
49 ___semwait_signal + 10 (in libSystem.B.dylib) [0x96a7434e]
Thread id: 96464f0
User stack:
49 _thread_start + 34 (in libSystem.B.dylib) [0x96a9df12]
49 __pthread_start + 321 (in libSystem.B.dylib) [0x96a9e055]
49 ___NSThread__main__ + 308 (in Foundation) [0x954219a4]
49 -[NSThread main] + 45 (in Foundation) [0x95421dfd]
49 -[ILMediaBrowserPathWatcher(FSEvents) iLMBPathWatcherRunLoop] + 862 (in iLifeMediaBrowser) [0x956ced0e]
49 _CFRunLoopRun + 84 (in CoreFoundation) [0x93af4b04]
49 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x96a6d166]
Thread id: 94148b8
User stack:
49 _thread_start + 34 (in libSystem.B.dylib) [0x96a9df12]
49 __pthread_start + 321 (in libSystem.B.dylib) [0x96a9e055]
49 _fe_fragment_thread + 54 (in QuartzCore) [0x97e65a09]
49 ___semwait_signal + 10 (in libSystem.B.dylib) [0x96a7434e]
Thread id: 7538000
User stack:
49 ??? [0x0]
Thread id: 9643b58
User stack:
49 ??? [0x0]
Process: ATSServer [113]
Path: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/ATSServer
ADDRESS BINARY
00001000 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/ATSServer
Thread id: 7d00ba0
User stack:
49 ??? [0x4b46]
49 ??? [0xdd21f]
49 _CFRunLoopRun + 84 (in CoreFoundation) [0x93af4b04]
49 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x96a6d166]
Thread id: 7cff4f0
User stack:
49 _thread_start + 34 (in libSystem.B.dylib) [0x96a9df12]
49 __pthread_start + 321 (in libSystem.B.dylib) [0x96a9e055]
49 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x96a6d166]
Process: AirPort Base Station Agent [104]
Path: /System/Library/CoreServices/AirPort Base Station Agent.app/Contents/MacOS/AirPort Base Station Agent
ADDRESS BINARY
00001000 /System/Library/CoreServices/AirPort Base Station Agent.app/Contents/MacOS/AirPort Base Station Agent
Thread id: 7b12790
User stack:
49 ??? [0x25ad]
49 ??? [0x2680]
49 _NSApplicationMain + 574 (in AppKit) [0x9225d1d8]
49 -[NSApplication run] + 795 (in AppKit) [0x9228ff9f]
49 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 (in AppKit) [0x92296f88]
49 __DPSNextEvent + 657 (in AppKit) [0x922976d5]
49 _BlockUntilNextEventMatchingListInMode + 106 (in HIToolbox) [0x9513df39]
49 _ReceiveNextEventCommon + 374 (in HIToolbox) [0x9513e0c5]
49 _RunCurrentEventLoopInMode + 283 (in HIToolbox) [0x9513e2ac]
49 _CFRunLoopRunInMode + 88 (in CoreFoundation) [0x93af4aa8]
49 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x96a6d166]
Thread id: 7cfcb58
User stack:
49 _thread_start + 34 (in libSystem.B.dylib) [0x96a9df12]
49 ___select + 10 (in libSystem.B.dylib) [0x96abc60a]
Thread id: 7cfd2e8
User stack:
49 _thread_start + 34 (in libSystem.B.dylib) [0x96a9df12]
49 __pthread_start + 321 (in libSystem.B.dylib) [0x96a9e055]
49 ??? [0x1e458]
49 ??? [0x1a1cb]
49 ??? [0x1e759]Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
My daugter was using our Ipad when the battery ran out. Having recharged it adn trying to swotch back on is immediately dosplays teh sysmbol for pluging into ITunes. When doing so the computer says it must restore the Ipad and update it. When doing so it fails, displaying unknown error 28 - looking at more info, it makes little sense other than a possible hgardware fault. This is on an orignal IPad with 3G and the operating system hasn't been updated for a while. Any ideas please. Mike
My daugter was using our Ipad when the battery ran out. Having recharged it adn trying to swotch back on is immediately dosplays teh sysmbol for pluging into ITunes. When doing so the computer says it must restore the Ipad and update it. When doing so it fails, displaying unknown error 28 - looking at more info, it makes little sense other than a possible hgardware fault. This is on an orignal IPad with 3G and the operating system hasn't been updated for a while. Any ideas please. Mike
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