C309a no longer connects wirelessly

I'v searched and read many threads on this site and noticed many more beyond the c309a with similar connectivity difficulties connecting wirelessly.   Ours worked for many months and suddenly would not.   We ran through may resets, resets of power, etc. Followed many pieces of advice on this site.
II've had many HPs over my lifetime, both at home and at work.   I'm done after reading these.   No HP PCs, cameras or formerly gold standard printers --   AIOs, Lasers and Inkjets. We fit a desirable demographic.
We have kids at home who depend on the printer for their projects. I do not have USBs on hand right now to do a hard-wire work-around. The office setup was configured for wireless.   Stupid me.
Too bad. The new HP PCs looked interesting and well-rated by CNET.
I'll shop for Epson or Canon tomorrow and blame it on HP hiring Carly F. and then Mark H. and likely huge packages to send them packing and correct HP's board's mistakes.   Should have spent the money on good employee incentives, QA, product support and customer service and satisfaction.   I feel badly, however, for the HP employees who work hard. Despite their work, its the failed execs who get rewarded by clubby boards.   Does HP pay US corporate tax in the US? I'll check that intead of trying to connect anymore. .

Does the printer pass the network test page?
I was an HP employee.
Please mark the post that solves your problem as "Accepted Solution"

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Can no longer connect wirelessly with other computers

I have an iMac and a Macbook Air. For some reason I can no longer connect wirelessly between the two. They don't show up in Finder. Therefore I can't use "Remote Disk" on my Macbook Air to install programs.
Recently I switched from using an Airport router to a Cisco router. Could this be the problem? I can still connect to the internet through my wireless network, but can't find my computers.

Hello,
All the information you need is printed on the back of the Hub. There are two passwords, one for the Wireless setting (WPA password) and one for access to the hub (Admin password).
(Taken from http://www.jarviser.co.uk/jarviser/images3/newhubpswd.jpg ).
If you have forgotten what you changed the admin password to, then I'm afraid you're lost and you should factory reset your Hub:
http://bt.custhelp.com/app/answers/detail/a_id/11386/~/how-do-i-reset-my-bt-home-hub-to-its-factory-...
Hope this helps

Officejet 7310xi All in One Printer no longer connects wirelessly

Hello all,
My Officejet 7310xi All in One Printer no longer connects wirelessly.
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Hey @Kathlanta ,
Thank you for taking the time out of your day to ask that question on the HP Forums today!
I understand you are having issues with your HP Officejet 7310xi connecting and staying on your network. Going through all of this is making you feel much like this;
By the end of this I want you feeling more like this;
Now let's get to the bottom of this and have some fun doing it! (and no, I have not completely adopted the idea that you are a monkey, but for the time being, seems most fitting LOL )
Ok, so what we are going to start with here is; a full print system uninstall and reinstall and run it through USB to test the printers functionality.
Here is how you uninstall the whole printer software on 8.1 >> Uninstalling The Printer
Here is how you install the drivers offline (use the appropriate links to get your steps) >> Installing HP Printer Software for a USB Connection in Windows 8
You wont need to worry about the wireless right yet until we figure out if the rpinter hardware is ok or not. So sit tight on that portion, I'll get that all back and working later after we figure this stuff out now.
Look forward to hearing back from you! Have a good one!
I worked for HP.

I Can No Longer Connect Wirelessly With My iPad!

About 2 days ago my iPad suddenly stopped connecting wirelessly to my BT HomeHub.
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Hello,
All the information you need is printed on the back of the Hub. There are two passwords, one for the Wireless setting (WPA password) and one for access to the hub (Admin password).
(Taken from http://www.jarviser.co.uk/jarviser/images3/newhubpswd.jpg ).
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http://bt.custhelp.com/app/answers/detail/a_id/11386/~/how-do-i-reset-my-bt-home-hub-to-its-factory-...
Hope this helps

Since iOS8 update on 2 iPhones and iPad, they no longer connect wirelessly to OSX iTunes

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Have I missed something or has this option been removed?
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WiFi sync does not work in iOS 8. I've filed a bug report with Apple.
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have you tried doing a power cycle on your modem and airport?

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Hello,
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OK, first wireless Gateway (modem/router combo) units are terrible for wireless connection. It is always, always best to use a separate modem and router in your network that YOU have control over instead of Comcast. If you have your old router it would be best to call Comcast and have that Gateway put in Bridge mode (disables the router section) and connect your own high quality router. With that said, let's try this. Set the router to a fixed wireless channel like 1, 6 or 11, never 'auto'. If you still can't connect, remove all security off the routers SSID. Now try to connect to your SSID with no security. Are you successful?
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Can no longer connect wirelessly to hub

Until today everything has been fine. Now I cannot connect wirelessly to my hub. I get connection time out messages. Sometimes my hub does not even show up in the list of available networks. I can connect to BT Fon though. I've tried re-booting both the hub and my computer with no effect.
I'm using an iMac OS X 10.5.5
Can anyone help please.
Solved!
Go to Solution.

Hi
How do I do this if I can't get on to the Internet properly???
If you follow jjgraphics advice above and connect a wire (ethernet cable) from your hub to your PC/laptop you should be able to connect to the internet.
Funny enough I lost my wireless connection on my home hub2 last night.
Even though http://www.metageek.net/products/inssider insidder could still see my wireless signal was on a clear channel.
Using ethernet wired connection I was able to still connect to the internet.
I used the button on the side of the Home hub2 and turned both laptops off but still not able to connect to the internet using wireless... even re-entered my wireless key.
The solution was to turn the power off the Home Hub for a minute or so and on turning the hub back on everything worked again.
Btw don't forget Christmas lights can cause wireless problems.
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Please Click On any Text in Blue as that automatically links to information.
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ITunes 10.5.1 will no longer connect wirelessly to ios devices.

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I am running windows 7 and have tried rebooting with no luck. I do have sync with this iPhone and iPad over Wi-Fi checked. Any help would be greatly appreciated. Thanks and have a great day!

exactly the same thing has happened to me

Why does my apple no longer connect wirelessly at home - it is about 3-4 years old.

why does apple not connect wirelessly anymore.
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says 'connection timeout after wheel spins for 2 seconds only
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is problem with m y Mac or the router - as i said - router works with other laptops perfectly

Turn Off the router & then turn back On. Then you'll probably connect.
 Cheers, Tom

Can no longer connect wirelessly to BT Home Hub

Macs...start straight from the box, all the software you need, ready to go....erm, except if your machine worked fine before you upgraded to Snow Leopard and now you can no longer use your expensive mac laptop wirelessly.
The internet is full of people identifying a glitch in SL. NO, its not the router - my old iMac G5 connects fine, as did this new shiny, now useless MacBook... before I upgraded to SL and the wi-fi went.
Outraged? Annoyed? Disgusted apple can't/won't fix it? You bet. This is plainly ridiculous. Please, can somebody offer some help (in simple non techie language please) and also tell me how to unistall SL, so I can go back to Leopard if none of the fixes work and do simple stuff that even pc's can manage, like wireless. One word: RIDICULOUS! Thanks in advance for your help. regards, Exasperated.

Richard Clarke3 wrote:
Macs...start straight from the box, all the software you need, ready to go....erm, except if your machine worked fine before you upgraded to Snow Leopard and now you can no longer use your expensive mac laptop wirelessly.
The internet is full of people identifying a glitch in SL. NO, its not the router - my old iMac G5 connects fine, as did this new shiny, now useless MacBook... before I upgraded to SL and the wi-fi went.
It's not guaranteed to help, but you might try the three suggestions in the second message of this thread:
http://discussions.apple.com/message.jspa?messageID=10445592

Asus laptop will no longer connect wirelessly to HP printer

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Help!

Hi @TSimo,
Welcome to the HP Forums!
I wasn't able to find much on a Photosmart 7420, did you perhaps mean Photosmart 7520?
If that is correct, this may just be a case of needing to reconnect the printer to the wireless network again due to the upgraded router and extender
To do this, please restore the network defaults on the printer (press the wrench on the printer's touch screen, select Wireless, then select Restore Network Defaults, should be the last option) and once that completes go back to the same Wireless menu on the printer and run the Wireless Setup Wizard on the printer. This will update the connection on the printer itself.
After this completes you will need to remove the driver and re-add it on the computer. How this is done depends on the operating system, so if you're not sure how to remove the driver and re-add it, please let me know which operating system you use and I will get you some instructions
Hope to hear from you soon!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Can No Longer Connect Wirelessly to ITunes With My IPod Touch

While I can connect to the Internet with my IPod Touch through my router, I cannot seem to connect to ITunes wirelessly. My device only shows when I have it connected through the cable directly. The Apple help site hasn't been much good, as they suggested to completely uninstall ITunes (I followed their instructions implicitly) and re-install. Same problem. Not sure if this has anything to do with the new OS....but it's suspicious.

Diolacles wrote:
Not sure if I was included in this question, but I'll answer anyway. My computer that I have ITunes on is hard wired into the router, which makes sense since it's on my computer desk But as I said, wireless works fine so It's logically not the IPod, it's not the router, so it has to be either the new OS or ITunes.
I have Rogers Cable and a Cisco Modem/router.
How do you quote posts on here?
Yep, you were included...
To add a quote, click Reply, and at the top of the reply window is a tool bar. Click the icon to the right of the smiley face....
Funny thing is, my desktop is hard wired too, but for grins and giggles I put iTunes on one of my laptops, and used the laptop to reset my iPod to factory settings. Wireless synch still didn't work....
What really aggravates me is when you go to the KB to find out how to troubleshoot an issue, the articles are pretty much blank. Click here, set that, but no real explanation of how stuff works or what can cause it to break....
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We downloaded maverick - have 2 Mac desktops in 2 different rooms that no longer connect wirelessly to the printer. It says it can't find the server.

Can't figure out how to update Airport utility. All of the sudden our printer isn't connected.

Is this printer connected to the USB port of an AirPort base station? If so, what is the exact model of the base station and the make & model of the printer?

IMac no longer connects to wifi (3 other Macs + iPod Touch DO).

My iMac 23" (3.06 GHz Intel Core 2 Duo, 4GB 1067 MHz, Airport card: Airport Extreme 0x14E4, 0x8E, fw version Broadcom BCM43xx 1.0, OS10.5.8) no longer connects to wifi. The connection has been dropping regularly over the past month or so and since this morning I can no longer connect wirelessly.
I also have a MacBook (2.4 GHz Intel Core 2 Duo, 4GB 1067 MHz, Airport card: Airport Extreme 0x14E4, 0x93, OS10.6.4), a G5 (Dual 1.8 GHz PPC, 1.5 GB, OS10.4.11) and a PowerBook G4 (1.33 GHz, PPC, 768 MB, OS10.4.11) that connect perfectly well - all using a Zyxel Prestige 600 series/Airport Extreme (version 5.7). All 3 "see" the AE Base station in the Airport Admin Utility. To join this network, a password is required and I need to add the device in Access Control. My iPod Touch also connects to my network without problems. All connected Macs are up-to-date software-wise. I did not change anything in the iMac's settings prior to the wifi problems.
The iMac does NOT see the base station (tried rescanning several times, unplugging the basestation, etc). It showed up a few times after I unplugged the base station but then disappeared again. Everything looks fine otherwise, the Network system preference says it's connected to my network. Airport status: full bars.
I have tried to connect the iMac directly to the base station with a cable and that worked. I have also changed the channel (which was set at 10) to 1. I've renewed the DHCP lease.
Looks to me this is an iMac problem, considering there's 3 other Mac's + an iPod Touch connecting to wifi without problems as I'm typing this.
What happens when I delete the system configuration? Will I also lose all of my base station settings? (I have a long list of "approved devices" in there that I'll need to copy).
Things tried:
- restarted computer
- restarted basestation
- unplugged basestation + restarted iMac
- switched off+on router + unplugged from basestation + restarted iMac
- renewed DHCP lease
- changed channel

HI,
Go to /Library/Preferences. Move all the files in the System Configuration folder to the Trash, restart the iMac.
That doesn't alter your settings, just resets Airport.
Carolyn

C309a no longer connects wirelessly

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