Calculating count during previous months

I am working on a report where we need to track the number of tickets that were open at the end of previous months. I have calculated those tickets that were closed in the same month by comparing the month of the ticket's creation date with that of the ticket's close date using a CASE if:
CASE WHEN MONTH(ticket_fact.Modified) = Month(ticket_fact.Created) THEN 0 ELSE 1 END
How do I get just the count of all the tickets for this. I have results in a table but now each row shows a 0 or 1 and Pivot table does not seem to work as well.
If I use Status then I get the status that the ticket is currently in.
Thank you so much.

OK, based on what your are asking and what you have done, I have to ask if what you are trying to do is what you really want to track. For one thing, your approach only works "this year." Once the new year comes, using the MONTH function will get you the counts of both "this year" and "last year." So counting only using the "months" of the dates is not correct. You would need the YEAR function as well.
Second, if you want to know if tickets are being closed in a reasonable amount of time, then you don't want to track just tickets that "opened and closed in the same month." Why? Because what if a ticket opened two days before month end and closed three days later? Wouldn't that be pretty efficient? Yet your report won't track that since the created and closed dates are in different months.
What I would suggest as a better report is to track tickets that close within certain breakpoints in time, regardless of what day of the month it opened, for example, how many tickets were closed within 30 days? How many were closed in 60 days? etc. This report would give you a better analysis than tickets opened and closed in one month.
You would need to categorize your tickets with a CASE statement similar to the following:
CASE WHEN TIMESTAMPDIFF(SQL_TSI_DAY, ticket_fact.Created, ticket_fact.Modified) < 30 THEN 'Less than 30 Days' ELSE CASE WHEN TIMESTAMPDIFF(SQL_TSI_DAY, ticket_fact.Created, ticket_fact.Modified) < 61 THEN '30 - 60 Days'...
This is what you should count.

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              ) AS d
         FROM table1
         WHERE     dt     >= ADD_MONTHS ( TRUNC (SYSDATE, 'MON')
                        , -1
         AND dt     < TRUNC (SYSDATE) + 1
    SELECT     SUM (CASE WHEN d = 1 THEN qty END)     AS day_1
    ,     SUM (CASE WHEN d = 2 THEN qty END)     AS day_2
    ,     SUM (CASE WHEN d = 62 THEN qty END)     AS day_62
    FROM     got_d
    See the links I mentioned earlier for getting exactly the right number of columns, and dynamic column aliases.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               

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