Call forward to PSTN on cme
Hi,
unable to set up call forward to PSTN.
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I have tried activating the Call forward via the phone or manually via the config, but when I attempt a call to IP Communicator from PSTN or via extn I am not seeing re-INVITE which should be generated for the forwarded call. Am i missing something?
PSTN / IP phone ------> Calling extn on CME (which is call forwarded to another PSTN number)
config below:
voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
registrar server expires max 250 min 200
asserted-id pai
localhost dns:XXXXX
outbound-proxy dns:XXXXX
dial-peer voice 100 voip
description ** Incoming call from SIP trunk **
session protocol sipv2
session target sip-server
incoming called-number .
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
no vad
dial-peer voice 101 voip
description ** Outgoinging call to SIP trunk **
translation-profile outgoing SIPOUT
destination-pattern 1T
session protocol sipv2
session target sip-server
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
voice-class sip profiles 101
dtmf-relay rtp-nte
no vad
dial-peer voice 102 voip
description ** Outgoinging call to SIP trunk **
destination-pattern 0[2-9].T
session protocol sipv2
session target sip-server
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
no vad
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
telephony-service
max-ephones 4
max-dn 12
ip source-address 192.168.100.2 port 2000
calling-number initiator
timeouts interdigit 5
load 7960-7940 P00308010200
date-format dd-mm-yy
max-conferences 8 gain -6
call-forward pattern .T
call-forward system redirecting-expanded
transfer-system full-consult dss
transfer-pattern .T
transfer-pattern 0.T
create cnf-files version-stamp Jan 01 2002 00:00:00
ephone-dn 1 dual-line
number 4961 secondary 99474961 no-reg both
label 4961
name 4961
call-forward all 021605547
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Does a direct call (without forwarding) work through this dial-peer? YES
The session target of dial-peer 101 is the "sip-server". In wich way is configured? Is it an IP address or a name? FQDN
Can you ping it from the CME? YES
The CME can resolve the name via DNS? Resolved on the CME Can you post the sip-ua config?
sip-ua
credentials number 99474960 username 99474960 password 7 XXXXXXXXX realm as-test.xys.net
authentication username 99474960 password 7 XXXXXXX
calling-info pstn-to-sip asserted-id number set 99474960
no remote-party-id
disable-early-media 180
retry invite 2
retry register 3
timers connect 100
registrar dns:as-test.xys.net expires 60 sip-server dns:as-test.xys.net
host-registrar
Similar Messages
-
Call Forward to PSTN numbers not working
We have a CUCM version 8.6. The call farward to internal extensions are working fine. But, to the PSTN numbers it is now working. We are able to call the PSTN numbers without any issue. Can somebody help us on this?
Hi Siva,
The most likely cause for this type of issue is the CSS that is applied @ the Call Forward All level on
the DN config page. Check out the CFWDALL CSS to make sure they are set with a level with
access to PSTN numbers
Cheers!
Rob
"Your life is worth much more than gold."
- Bob Marley -
Calling ID to PSTN with CME vs Ericsson MD110 and E1
Hi all,
We are having problems with calling party identification in the following scenario: some IP phones managed by a 2800 CME router. This is connected to an Ericsson MD110 PBX through a E1 with QSIG signalling. There is absolutely no problem when identifying both called and calling parties in both directions ingoing and outgoing from the router to the PBX private extensions. It also works fine when calling from the PSTN to direct public numbers redirected from the PBX to the IP phones extensions. However, when calling from these particular extensions, we want the calling party to identify with its particular public number, but instead it shows at the PSTN end with the main number of the ISDN jump group.
Anyone has experienced the same?
Thanks and regards,
Jose SorianoHi,
I'll try to be more clear. As I said, we have a CCME connected to an Ericsson MD100 via an E1 Qsig link. Then the MD110 goes to the PSTN also with an E1. The customer has several ISDN public numbers associated with that E1, one of them is the main ISDN group number, with which the originator of all the outgoig calls from the private numbers to the PSTN identify, except for some private extensions associated with one of the other direct public numbers: these can be reached directly through these numbers and also are identified with those numbers when calling to the PSTN.
Let's say we have 30 public numbers, from 555100 to 555129, beig 555100 the main number. Ext 101 is associated to public number 555101, and 102 with 555102. In the situation with no CCME, the call flow is as follows.
Private Ext. 101 (dials a public number) --> PBX EMD110 --> PSTN (displays 555101 as the caller ID)
PSTN dials 555101 --> PBX EMD100 --> Private Ext. 101
Now, let's include the CCME system. Let's say Ext. 102 is an IP Phone extension correctly routed between CCME and MD110. Also, ext. 102 should be identified to the PSTN as 555102.
Case A)
IP Phone 102 (dials a public number) --> CCME --> PBX EMD110 --> PSTN (displays 555100, and NOT 555102 as the caller ID)
Case B)
PSTN dials 555102 --> PBX EMD100 --> CCME --> IP Phone 102
The PRIVATE flow between CCME and MD110 is fine:
IP Phone 102 dials 101 --> CCME --> PBX EMD110 --> Private Ext 101 displays 102 as the CLID
Private Ext 101 dials 102--> PBX EMD100 --> CCME --> IP Phone 102, with 101 as the CLID
So, the problem is in what I called CASE A), calls do not idetify with the especific public number, but with the main group number when they are routed through the PSTN.
Regards,
Jose Soriano -
Changing FROM header during Forwarding from PSTN to PSTN
Hi,
Is there a possibility to change the FROM header in INVITE message:
1. calling from PSTN network to lync user
2. user got call forwarding to PSTN number set
that the FROM header got user's number?
Lync is 2013 with newest update.You can work with the caller id a bit in the trunk rules, but likely you'll want an SBC to do anything more sophisticated.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications
This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs. -
CME, Call forward to CUE from CCM IP phone
I want to call forward the call from CCM IP phone to CME ephone's voicemail which setup in CUE. works okay between CME ephones. configured voice service as follows but no luck. what did I missing to implement?
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service h450.2
no supplementary-service h450.3
-CCM4.1.3, configured H225 trunk. leave uncheck the MTP on the trunk device
-gatekeeper to connect between CCM and CME
-CME3.3, h323 to gatekeeper and sip to CUE
-CUE2.1
Thanks in advance,It works by restart the CME router and have a question the sip-ua output. I have two media streams but the 2nd shows "STREAM_IDLE". I think this is for g729 connected to CCM via h323 gk. Can I get an explanation why?
CME#sh sip-ua calls
SIP UAC CALL INFO
Call 1
SIP Call ID : [email protected]
State of the call : STATE_ACTIVE (7)
Substate of the call : SUBSTATE_NONE (0)
Calling Number : 4083132006
Called Number : 4211
Bit Flags : 0x101A0030 0x100000 0x500
CC Call ID : 95
Source IP Address (Sig ): 10.253.66.254
Destn SIP Req Addr:Port : 10.253.66.2:5060
Destn SIP Resp Addr:Port: 10.253.66.2:5060
Destination Name :
Number of Media Streams : 2
Number of Active Streams: 1
RTP Fork Object : 0x0
Media Stream 1
State of the stream : STREAM_ACTIVE
Stream Call ID : 95
Stream Type : voice-only (0)
Negotiated Codec : g711ulaw (160 bytes)
Codec Payload Type : 0
Negotiated Dtmf-relay : inband-voice
Dtmf-relay Payload Type : 0
Media Source IP Addr:Port: 10.253.66.254:16998
Media Dest IP Addr:Port : 10.253.66.2:16904
Orig Media Dest IP Addr:Port : 0.0.0.0:0
Media Stream 2
State of the stream : STREAM_IDLE
Stream Call ID : -1
Stream Type : voice+dtmf (1)
Negotiated Codec : No Codec (0 bytes)
Codec Payload Type : 255 (None)
Negotiated Dtmf-relay : inband-voice
Dtmf-relay Payload Type : 0
Media Source IP Addr:Port: 10.253.66.254:17120
Media Dest IP Addr:Port : 0.0.0.0:0
Orig Media Dest IP Addr:Port : 0.0.0.0:0
Number of SIP User Agent Client(UAC) calls: 1
SIP UAS CALL INFO
Number of SIP User Agent Server(UAS) calls: 0
CME#sh sccp connections
sess_id conn_id stype mode codec ripaddr rport sport
1 2 xcode sendrecv g711u 10.253.66.254 2000 16518
1 1 xcode sendrecv g729 10.253.66.254 2000 17620
Total number of active session(s) 1, and connection(s) 2 -
Calls from Etisalat PSTN to FXO to voicemail do not disconnect
I have a tricky issue where outside caller calls in and when the call is forwareded to voicemail because of CFNA, the FXO do not disconnect. I have a setup where a Etisalat Analog lines are directly connected to UC560 FXO ports using RJ11.
When a call comes in over the PSTN to an FXO port on my UC560 and the call is answered by the user and after that user goes on-hook, FXO disconnects or gets released normally . When the user does not answer the call and becuse of CFNA timeout the call is forwarded to users voicemail box , then CUE answers, a voicemail is recorded, but when the calling party hangs up FXO doesnot disconnect instead it stays in OFFHOOK state (HANGS). Because of this no more calls are possible on that FXO line. I have to issue shut and no shut command on the FXO to get it released.
The IOS version as follows
uc500-advipservicesk9-mz.151-2.T4
and CME and CUE version are as follows 8.0.2
The follwing is the configuration on my UC560
voice class dualtone-detect-params 1
freq-max-deviation 25
freq-max-power 0
freq-min-power 13
freq-power-twist 4
cadence-variation 4
voice class custom-cptone UAE-CUSTOM-SIEMENS
dualtone disconnect
frequency 425
cadence 425 325 250 500
voice-port 0/1/0
trunk-group ALL_FXO 61
translation-profile incoming INCOMING_CallerID_PROFILE
supervisory disconnect dualtone mid-call
supervisory custom-cptone UAE-CUSTOM-SIEMENS
supervisory dualtone-detect-params 1
no battery-reversal
input gain 14
cptone AE
timeouts call-disconnect 2
timeouts wait-release 2
timing min-ring 62
connection plar opx 202
description Configured by CCA 4 FXO-0/1/0-Custom-BG
caller-id enable
This the dial peer for viocemail
dial-peer voice 2000 voip
description ** cue voicemail pilot number **
translation-profile outgoing XFER_TO_VM_PROFILE
destination-pattern 399
b2bua
session protocol sipv2
session target ipv4:10.1.10.1
voice-class sip outbound-proxy ipv4:10.1.10.1
dtmf-relay rtp-nte
codec g711ulaw
no vadHI David,
Here is the debug vpm signal information that i have taken for two scenarios
the configuration on voice-port is as follows
voice class custom-cptone UAE-CUSTOM
dualtone disconnect
frequency 425
cadence 400 350 225 525
voice-port 0/1/1
translation-profile incoming INCOMING_CallerID_PROFILE
supervisory disconnect dualtone mid-call
supervisory custom-cptone UAE-CUSTOM
input gain 14
cptone AE
timeouts call-disconnect 2
timeouts wait-release 2
connection plar opx 202
description Configured by CCA 4 FXO-0/1/1-Custom-OP
caller-id enable
the came same configuration above with battery reversal answer but no use sitll same issue.
The other tricky thing that is happening is when the call is forwarded to voicemail of the user and after the external caller disconnects the FXO on UC540 does not disconnect immediately, instead it disconnects after the default messgae size is reached. ie the default message size of voicemail box is 240 sec so after 240 sec the FXO port is released or disconnects and a large amount of silence is being recorded in the users mailbox for about 240 seconds.
the following is the debug capture taken
========================================================================================================================
When the call comes in and call is forwarded to voicemail because of CFNA on the user phone
UC_540#
000691: htsp_process_event: [0/1/1, FXOLS_ONHOOK, E_DSP_SIG_0000]fxols_onhook_ringing
000692: htsp_timer - 125 msec
000693: htsp_process_event: [0/1/1, FXOLS_WAIT_RING_MIN, E_HTSP_EVENT_TIMER]fxols_wait_ring_min_timer
000694: htsp_timer - 10000 msec
000695: htsp_timer3 - 5600 msec
000696: [0/1/1] htsp_start_caller_id_rx:BELLCORE
000697: htsp_start_caller_id_rx create dsp_stream_manager
000698: [0/1/1] htsp_dsm_create_success returns 1
UC_540#
000699: htsp_process_event: [0/1/1, FXOLS_RINGING, E_DSP_SIG_0100]
000700: fxols_ringing_not
000701: htsp_timer_stop
000702: htsp_timer - 10000 msec
000703: [0/1/1] htsp_dsm_feature_notify_cb returns 2 id=DSM_FEATURE_SM_CALLERID_RX
000704: htsp_process_event: [0/1/1, FXOLS_RINGING, E_HTSP_CALLERID_RX_DONE]
000705: htsp_timer_stop
000706: htsp_timer_stop3
000707: [0/1/1] htsp_stop_caller_id_rx. message length 25htsp_setup_ind
000708: [0/1/1] get_fxo_caller_id:Caller ID received. Message type=128 length=25 checksum=B1
000709: [0/1/1] Caller ID String 80 16 01 08 30 34 31 39 31 33 34 30 02 0A 30 35 30 39 35 37 38 33 30 39 B1
000710: [0/1/1] get_fxo_caller_id calling num=0509856909 calling name= calling time=04/19 13:40
000711: fxols_callerid_done: call being answered
000712: [0/1/1] htsp_dsm_close_done
000713: htsp_process_event: [0/1/1, FXOLS_WAIT_SETUP_ACK, E_HTSP_SETUP_ACK]
000714: fxols_wait_setup_ack:
000715: htsp_timer - 6000 msec
000716: htsp_timer_stop
UC_540#3
000717: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_HTSP_PROCEEDING]fxols_offhook_prochtsp_setup_req
000718: htsp_process_event: [50/0/30.1, EFXS_ONHOOK, E_HTSP_SETUP_REQ]efxs_onhook_setup
000719: htsp_ephone_start_caller_id_tx calling num=90509578309 calling name = called num=201 orig called num=
000720: [50/0/30.1] set signal state = 0x0 timestamp = 0
000721: efxs_onhook_setup: local target is available
htsp_alerthtsp_alert_notify
000722: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_HTSP_ALERT]fxols_offhook_alert
UC_540#
000723: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0000]fxols_proceed_ring
000724: htsp_timer_stop
000725: htsp_timer_stop2
UC_540#
000726: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0100]fxols_proceed_clear
000727: htsp_timer_stop2
000728: htsp_timer - 6000 msec
UC_540#
000729: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0000]fxols_proceed_ring
000730: htsp_timer_stop
000731: htsp_timer_stop2
UC_540#
000732: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0100]fxols_proceed_clear
000733: htsp_timer_stop2
000734: htsp_timer - 6000 msec
UC_540#
000735: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0000]fxols_proceed_ring
000736: htsp_timer_stop
000737: htsp_timer_stop2
UC_540#
000738: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0100]fxols_proceed_clear
000739: htsp_timer_stop2
000740: htsp_timer - 6000 msec
UC_540#
000741: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0000]fxols_proceed_ring
000742: htsp_timer_stop
000743: htsp_timer_stop2
UC_540#
000744: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0100]fxols_proceed_clear
000745: htsp_timer_stop2
000746: htsp_timer - 6000 msec
UC_540#
000747: htsp_timer_stop3
000748: htsp_process_event: [50/0/30.1, EFXS_WAIT_OFFHOOK, E_HTSP_RELEASE_REQ]efxs_waitoff_release
000749: [50/0/30.1] set signal state = 0x4 timestamp = 0
000750: htsp_call_bridged invoked
000751: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_HTSP_CONNECT]fxols_offhook_connect
000752: [0/1/1] set signal state = 0xC timestamp = 0
000753: htsp_timer_stop
000754: htsp_process_event: [0/1/1, FXOLS_CONNECT, E_HTSP_VOICE_CUT_THROUGH]fxols_connect_proc_voice
000755: htsp_process_event: [0/1/1, FXOLS_CONNECT, E_DSP_SIG_0110]fxols_rvs_battery
000756: htsp_timer_stop2
000757: htsp_timer_stop2
UC_540#
After the voicemail box, default message size is reached ie after 240 seconds the FXO port disconnects and following is the continuation of debug vpm signal cmd.
UC_540#
000758: htsp_timer_stop3 htsp_setup_req
000759: htsp_process_event: [50/0/300.1, EFXS_ONHOOK, E_HTSP_SETUP_REQ]efxs_onhook_setup
000760: htsp_ephone_start_caller_id_tx calling num=399 calling name = called num=A800201 orig called num=
000761: [50/0/300.1] set signal state = 0x0 timestamp = 0
000762: efxs_onhook_setup: local target is available
htsp_alerthtsp_call_feature:feature 25
htsp_call_feature: caller id enable 0x3 call_connected 0
000763: htsp_process_event: [50/0/300.1, EFXS_WAIT_OFFHOOK, E_HTSP_CALLERID_WAITING]
000764: efxs_callerid_update
000765: efxs_callerid_update process caller_id_string
000766: efxs_callerid_update process caller_id_string OK
UC_540#
000767: efxs_callerid_update number= [399] name= []
UC_540#
000768: htsp_timer_stop3
000769: htsp_process_event: [0/1/1, FXOLS_CONNECT, E_HTSP_RELEASE_REQ]fxols_offhook_release
000770: htsp_timer_stop
000771: htsp_timer_stop2
000772: htsp_timer_stop3
000773: [0/1/1] set signal state = 0x4 timestamp = 0
000774: htsp_timer - 2000 msec
000775: htsp_process_event: [0/1/1, FXOLS_GUARD_OUT, E_DSP_SIG_0110]
UC_540#
000776: htsp_process_event: [0/1/1, FXOLS_GUARD_OUT, E_HTSP_EVENT_TIMER]fxols_guard_out_timeout
000777: htsp_process_event: [0/1/1, FXOLS_ONHOOK, E_DSP_SIG_0100]
000778: htsp_timer_stop3
000779: htsp_process_event: [50/0/300.1, EFXS_WAIT_OFFHOOK, E_HTSP_RELEASE_REQ]efxs_waitoff_release
000780: [50/0/300.1] set signal state = 0x4 timestamp = 0
UC_540#
Can any one let me know what is happing here. when the call is forwarded to voicemail of the user, why FXO Port on UC540 not getting disconnected soon after the external caller disconnects the call.and insted it disconnects approximately after 240 seconds of call forwarded to voicemail.
I tried the same cofiguration as above with battery reversal answer in voice-port configuration but no use sitll same issue. -
Can't call out on PSTN after ethernet adapter failure in J4W
Hi all
Okay here goes.
We are currently deploying new laptops in our business. It's the brand new Lenovo X1 Carbon 2nd G. together with a USB based docking station. Unfortunately there is a very annoying bug with the docking station. The problem is that the dock ethernet NIC, suddenly disappears from time to time in Windows. This means that Jabber for Windows is failing over to the Wi-Fi network. This should be okay, but we are seeing an issue with J4W, when the ethernet NIC disappear.
The problem is that J4W can't call out to external phone numbers/PSTN, but all internal calls are working fine. Also it's possible to call from an external number/PSTN to the J4W client. But still, the J4W client can't call an external no. You will only hear a busy tone when trying to make an external call.
It doesn't help restarting the J4W client, we have to reboot the entire computer to make the client be able to call external numbers over Wi-Fi. Meaning that the ethernet NIC on the docking station, isn't reappearing after a reboot of the laptop. To make it reappear, we have to disconnect and connect the docking station cable.
Atm. we are waiting for a fix from Lenovo, but in the meantime I can't understand why we can't call external no. when the ethernet NIC fails. I mean, we can call external numbers. over Wi-Fi, but not when the ethernet NIC are failing.
Can anyone point me into the correct direction here?
Specs:
CUCM: 8.6.2.22900-9
CUP: 8.6.4.13900-4
J4W: 9.7
Gateway: Cisco 2911
OS: Windows 7 32 bit.Hello Taxi-Anne,
Welcome to the forums.
Try following the steps below to turn off the call forwarding:
1. Touch Phone.
2. Swipe down from the top of the screen.
3. Touch the Settings icon.
4. Touch Call Forwarding.
5. Touch the required option (e.g., Forward If Busy).
6. Touch Save.
Let us know if this helps. Have a good day.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
Call forward to another users voicemail
Here is the scenario, i cannot find a way to accomplish this.
i am using CUCM 8.5 and Unity Connection 8.5
here is the requirement
1. User1 call forwards her phone to User2
2. A call comes in to User1, the call is forwarded to User2
3. If User2 is unavailable, the call is redirected to User2 voicemail.
The default behaviour is that if User2 does not answer, the call is redirected to the original called number (User1)
I have created forwarded routing rules in Unity connection and i can get the call to end up at User2 voicemailbox however, the user requires that this happens only when the call is forwarded manually. For example, if i call User1 and let it go to Voicemail, it will still go to User2
They want that it goes only to the User2 voicemail only in the specific circumstance that the phone is in call forward mode, not by letting it go to voicemail
Does it make sense?
I think my users are asking too muchHi Steven,
I'll just add a note to the great tips from Hailey & Roger (+5 each!)
I thought this was an interesting question, so I tried a number of ways
to see if this could be done
The problem, as you've discovered, is that the original Forwarded CLID
is so "sticky" as to render most of the standard routing methods moot.
In my tests I was trying to route calls that come into 7001 and are CFWDALL
to 5126 to route to the 5126 mailbox without changing the Originally dialed
to last redirecting setting (as nicely noted by Hailey).
I had to put in a mid-point number that was set to CFWDALL (via PSTN)
back to the second number.
So I setup a CTI-RP on a phantom (non-DID) DN of 4241 and set the CFWDALL
to 5126. I could then CFWD from 7001 to 4241 which then routed to 5126 with
the CLID stripped off and would then give us the desired results. No other method
that I could come up with would work.
Cheers!
Rob
"Why not help one another on the way" - Bob Marley -
Hello,
We mentioned the environment details below:
Environment
In our PBX environment, currently a user can forward calls to any local (within a region) internal extension. But for external PSTN call forwarding, a user needs to send a request and be approved by their manager. And the forwarding restriction
is applied such that user is only allowed to forward to that particular PSTN number - to prevent toll fraud.
Moving forward to Lync, using voice policy's call forwarding and simultaneous ring PSTN usages, I can set it to allow forward and simultaneous ring to custom PSTN usage and a custom route that will only send calls to these pre-approved
external numbers.
Outcome
But in such a scenario,
sSince all the custom external allowed numbers will have to be put into a single Route match table, User A will be able to successfully
set up call forward to User B's number. (if they come to know about it somehow, that is)
rü
Route matching list will be very long due to the number of users per hubsite that has call forwarding enabled.
Questions
Is there any other way to achieve per user call forward restriction other than to create multiple voice policies ? MSPL may be ?
2. Is there a limit in the number of entries you can have on the Route pattern matching regex expression ?
Please advise. MANY THANKS.1) I think multiple policies may be your best bet, though it's not a fun one to manage, I agree. MSPL could do it, but it would be more complex to maintain in the end. Even gateways have limitations on routes.
2) I'm not aware of a limit, though I'm not saying there's isn't one. But if you hit it, you could move to a second usage/route combo.
I'd suggest building out some PowerShell usage/route creation/organization script for this so it's not something that would need to be maintained within the GUI.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications
This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs. -
4FXS-DID configuration problem using BRI to receive/send calls from/to PSTN
Hi to all.
Follow is the partial configuration of my CME.
It has a 4FXS card to use analog phones and faxes, and 4 ISDN Basic Rate interfaces.
On each port of the 4FXS DID card happens the following:
If I enable direct-inward-dial
I can receive calls from PSTN.
Off hooking the analog phone I cannot hear any free line tone. I cannot make any call from that phone.
If I disable direct-inward-dial
I cannot receive directly calls form PSTN.
Callers on PSTN after typing my number, they hear a free tone. Then just typing the extension desired the phone ring.
Off hooking the analog phone I hear a free line tone. I can make normal calls to everyone.
I have half the configuration working.
Where am I wrong?
I really appreciate your help.
Thanks to all.
Giorgio.
CME#sh ver
Cisco IOS Software, 2800 Software (C2800NM-IPVOICEK9-M), Version 12.4(24)T3, RELEASE SOFTWARE (fc2)
ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)
CME uptime is 2 days, 15 hours, 49 minutes
System returned to ROM by power-on
System restarted at 18:54:45 CDT Fri Aug 2 2013
System image file is "flash:/c2800nm-ipvoicek9-mz.124-24.T3.bin"
Cisco 2811 (revision 53.50) with 249856K/12288K bytes of memory.
Processor board ID FTX1120A08L
2 FastEthernet interfaces
4 ISDN Basic Rate interfaces
16 terminal lines
4 Voice FXS interfaces
DRAM configuration is 64 bits wide with parity enabled.
239K bytes of non-volatile configuration memory.
1948656K bytes of USB Flash usbflash0 (Read/Write)
497448K bytes of ATA CompactFlash (Read/Write)
Configuration register is 0x2102
CME#sh telephony-service
CONFIG (Version=7.1)
=====================
Version 7.1
Cisco Unified Communications Manager Express
isdn switch-type basic-net3
voice translation-rule 1
rule 1 /^2929091\(..\)/ /\1/
rule 2 /^2929091\(.\)/ /\1/
rule 3 /^02929091\(..\)/ /\1/
rule 4 /^02929091\(.\)/ /\1/
voice translation-rule 2
rule 2 /\(.*\)/ /02929091\1/
voice translation-rule 10
rule 1 /\(^......$\)/ /0\1/ type national national plan isdn isdn
rule 8 /\(^......$\)/ /00\1/ type international international plan isdn isdn
voice translation-profile PSTN-IN
translate calling 10
translate called 1
voice translation-profile PSTN-OUT
translate calling 2
interface BRI0/0/0
description Isdn channels 1 & 2
no ip address
isdn switch-type basic-net3
isdn timer T310 60000
isdn overlap-receiving T302 3000
isdn point-to-point-setup
isdn incoming-voice voice
isdn send-alerting
isdn sending-complete
isdn static-tei 0
interface BRI0/0/1
description Isdn channels 3 & 4
no ip address
isdn switch-type basic-net3
isdn timer T310 60000
isdn overlap-receiving T302 3000
isdn point-to-point-setup
isdn incoming-voice voice
isdn send-alerting
isdn sending-complete
isdn static-tei 0
interface BRI0/1/0
description Isdn channels 5 & 6
no ip address
isdn switch-type basic-net3
isdn timer T310 60000
isdn overlap-receiving T302 3000
isdn point-to-point-setup
isdn incoming-voice voice
isdn send-alerting
isdn sending-complete
isdn static-tei 0
interface BRI0/1/1
description not used
no ip address
shutdown
isdn switch-type basic-net3
isdn timer T310 60000
isdn overlap-receiving T302 3000
isdn point-to-point-setup
isdn incoming-voice voice
isdn send-alerting
isdn sending-complete
isdn static-tei 0
voice-port 0/0/0
translation-profile incoming PSTN-IN
translation-profile outgoing PSTN-OUT
compand-type a-law
description Connessione con CO Telecom channels 1 & 2
voice-port 0/0/1
translation-profile incoming PSTN-IN
translation-profile outgoing PSTN-OUT
compand-type a-law
description Connessione con CO Telecom channels 3 & 4
voice-port 0/1/0
translation-profile incoming PSTN-IN
translation-profile outgoing PSTN-OUT
compand-type a-law
description Connessione con CO Telecom channels 5 & 6
voice-port 0/1/1
description Disponibile
voice-port 0/2/0
input gain 14
connection plar 83
description Interphone 40
station-id name Citofono
station-id number 40
caller-id enable
voice-port 0/2/1
cptone IT
description Ced 35
station-id name CED
station-id number 35
caller-id enable
voice-port 0/2/2
cptone IT
description FAX_1 50
station-id name FAX_1
station-id number 50
caller-id enable
voice-port 0/2/3
cptone IT
description FAX_2 60
station-id name FAX_1
station-id number 60
caller-id enable
dial-peer voice 1001 pots
description **Sends call to PSTN line 1-2**
destination-pattern 0T
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
port 0/0/0
dial-peer voice 2001 pots
description **Receives calls coming from PSTN line 1-2**
destination-pattern 2929091..
incoming called-number .T
direct-inward-dial
port 0/0/0
dial-peer voice 1003 pots
description **Sends call to PSTN line 3-4**
destination-pattern 0T
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
port 0/0/1
dial-peer voice 2003 pots
description **Receives calls coming from PSTN line 3-4**
destination-pattern 2929091..
incoming called-number .T
direct-inward-dial
port 0/0/1
dial-peer voice 1005 pots
description **Sends call to PSTN line 5-6**
destination-pattern 0T
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
port 0/1/0
dial-peer voice 2005 pots
description **Receives calls coming from PSTN line 5-6**
destination-pattern 2929091..
incoming called-number .T
direct-inward-dial
port 0/1/0
dial-peer voice 2035 pots
description **Receives calls coming from PSTN to Extension 35**
answer-address 35
destination-pattern 35$
incoming called-number 35
port 0/2/1
dial-peer voice 2040 pots
description **Receives calls coming from PSTN to Extension 40**
destination-pattern 40
incoming called-number 40
no digit-strip
direct-inward-dial
port 0/2/0
dial-peer voice 2050 pots
description **Receives calls coming from PSTN to Fax 50**
destination-pattern 50
incoming called-number 50
no digit-strip
direct-inward-dial
port 0/2/2
dial-peer voice 2060 pots
description **Receives calls coming from PSTN to Fax 60**
destination-pattern 60
incoming called-number 60
no digit-strip
direct-inward-dial
port 0/2/3
CME#Hi Paolo.
Sorry for the delay. I was on holiday.
I would like to keep separate incoming calls from outgoing calls.
So I decided to keep two dial peers for every BRI interface.
I followed your suggestion on eliminate commands:
"incoming called-number" on FXSs,
various "progress_ind" on BRIs
Also I eliminated "direct-inward-dial" on FXSs,
Today I reconfigured and right tested the dial peers as following:
! Bri Interfaces
dial-peer voice 1001 pots
description **Sends call to PSTN line 1-2**
destination-pattern 0T
port 0/0/0
dial-peer voice 2001 pots
description **Receives calls coming from PSTN line 1-2**
destination-pattern 2929091..
incoming called-number .T
direct-inward-dial
port 0/0/0
dial-peer voice 1003 pots
description **Sends call to PSTN line 3-4**
destination-pattern 0T
port 0/0/1
dial-peer voice 2003 pots
description **Receives calls coming from PSTN line 3-4**
destination-pattern 2929091..
incoming called-number .T
direct-inward-dial
port 0/0/1
dial-peer voice 1005 pots
description **Sends call to PSTN line 5-6**
destination-pattern 0T
port 0/1/0
dial-peer voice 2005 pots
description **Receives calls coming from PSTN line 5-6**
destination-pattern 2929091..
incoming called-number .T
direct-inward-dial
port 0/1/0
! FXS interfaces
dial-peer voice 2035 pots
description **Receives calls coming from PSTN to Extension 35**
destination-pattern 35
no digit-strip
port 0/2/1
dial-peer voice 2040 pots
description **Receives calls coming from PSTN to Extension 40**
destination-pattern 40
no digit-strip
port 0/2/0
dial-peer voice 2050 pots
description **Receives calls coming from PSTN to Fax 50**
destination-pattern 50
no digit-strip
port 0/2/2
dial-peer voice 2060 pots
description **Receives calls coming from PSTN to Fax 60**
destination-pattern 60
no digit-strip
port 0/2/3
Thanks a lot Paolo. :-)
Giorgio. -
Lync 2010/2013 simultaneous ring\call forwarding not working
Hello ,
I have Lync server 2010 and 2013 environment .I'm facing some issues with simultaneous ring\call forwarding when the call initiator is from outside of my organization.
For lync server 2013 ,i tick the option "Enable forward call history ".
For Lync server 2010 , i enabled the ReferredBySupported.
but when i checked the log, "history-info " still missing
Lync servers are updated with latest CU. the Gateway is SBC 2000 with sip trunk.
please advisePlease check if the correct voice policy and pstn usages are assigned to users. you can test if everything is in order using voice test case.
On client collect the tracing logs and see which voice policy user is getting what message the user get when call forwarding / simultanous ring is being tried -
Exchange UM call transfer and call forward.
Hello all,
Looking for some ideas with an issue with Exchange UM call transfer and Lync call forward.
Environment details:
Lync Server 2013 Enterprise Edition
Exchange 2010 UM
AudioCodes M3K with PRI connectivity.
Here are the scenarios:
Scenario 1:
Call comes in via PSTN to Exchange Auto Attendant.
Caller enters user extension
Exchange Calls User
User has Lync Client forwarded to mobile cell phone.
User's Mobile cell phone will ring but user does not answer.
After about 3 rings, Exchange will interrupt the transfer and say "Sorry, I cannot transfer you to that extension"
On the Exchange UM server event log, we see the following event: "
An error occurred while transferring a call to
[email protected]. Additional information: The call transfer type is "Blind.", the transfer target is "phone number", and the caller ID is: "a12b63b6-0da0-424d-87b1-b11bde4685ca".
The VoIP platform encountered an exception Microsoft.Rtc.Signaling.OperationFailureException: Failed to transfer, successful refer notification not received
at Microsoft.Rtc.Signaling.SipAsyncResult`1.ThrowIfFailed()
at Microsoft.Rtc.Signaling.Helper.EndAsyncOperation[T](Object owner, IAsyncResult result)
at Microsoft.Rtc.Signaling.Helper.EndAsyncOperation[T](Object owner, IAsyncResult result, String operationId)
at Microsoft.Rtc.Collaboration.Call.EndTransferCore(IAsyncResult result)
at Microsoft.Rtc.Collaboration.AudioVideo.AudioVideoCall.EndTransfer(IAsyncResult result)
at Microsoft.Exchange.UM.UcmaPlatform.UcmaCallSession.BlindTransferSessionState.Call_TransferCompleted(IAsyncResult r)
at Microsoft.Exchange.UM.UcmaPlatform.UcmaCallSession.SubscriptionHelper.<>c__DisplayClass5f`1.<>c__DisplayClass62.<WrapCallback>b__5e()
at Microsoft.Exchange.UM.UcmaPlatform.UcmaCallSession.<>c__DisplayClassd.<CatchAndFireOnError>b__9()
Detected at System.Environment.get_StackTrace()
at Microsoft.Rtc.Signaling.OperationFailureException..ctor(String message)
at Microsoft.Rtc.Collaboration.Call.CallTransferAsyncResult.Refer_StateChanged(Object sender, ReferStateChangedEventArgs e)
at Microsoft.Rtc.Signaling.ReferStateChangedEventArgs.Microsoft.Rtc.Signaling.IWorkitem.Process()
at Microsoft.Rtc.Signaling.WorkitemQueue.ProcessItems()
at Microsoft.Rtc.Signaling.SerializationQueue`1.ResumeProcessing()
at Microsoft.Rtc.Signaling.SerializationQueue`1.ResumeProcessingCallback(Object state)
at Microsoft.Rtc.Signaling.QueueWorkItemState.ExecuteWrappedMethod(WaitCallback method, Object state)
at System.Threading.ExecutionContext.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallbackInternal(_ThreadPoolWaitCallback tpWaitCallBack)
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback(Object state)
FailureReason = 0 during the call with ID "a12b63b6-0da0-424d-87b1-b11bde4685ca". This exception occurred at the Microsoft Exchange Speech Engine VoIP platform during an event-based asynchronous operation submitted by the Unified Messaging server.
The Unified Messaging server will attempt to recover from this exception. If this warning occurs frequently, contact Microsoft Product Support.
Scenario 2:
Call comes in via PSTN to Exchange Auto Attendant.
Caller enters user extension
Exchange Calls User
User has Lync Client forwarded to mobile cell phone.
User's Mobile cell phone will ring but user presses ignore on cell phone
Once ignore is pressed, cell phone voicemail will pickup so Exchange will complete the transfer.
I'm don't believe Exchange UM has a no-answer timeout setting for call transfer and i'm not sure if a setting on the gateway can resolve the issue. Any ideas on how to resolve scenario 1?
Thanks,
PrashanthCan you confirm that you haven't enabled voicemail escape?
Voicemail escape is set to 15 seconds by default if enabled and not specified.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
Lync Sorted blog -
Abnormal disconnect when calls forwarded to vm on busy or noan
Avaya S8700 <> h.323 trunk group <> CCME 4.0.3
Inbound calls over IP trunk disconnect when forwarded to AIM-CUE upon noan or busy. No problems observed when call is answered. Nor are there issues with inbound calls to same number placed over POTS line. Has anybody experienced similar issues with Avaya / Cisco operability?Hi Thomas,
I am pretty sure that this a transcoding issue,especially seeing that calls routed through the POTS line are working properly have a look;
Codecs and Transcoding
Cisco Unity Express supports only G.711 voice streams, so all calls made into the system (including those from IP phones, PSTN gateway ports and any other VoIP equipment in your network) must use G.711 if they enter the AA or voice mail pilot numbers that terminate on Cisco Unity Express.
If you require that G.729A calls traverse IP segments of your network between sites, and that these calls forward or dial direct into Cisco Unity Express AA or voice mail, then you must use a transcoding resource collocated with Cisco Unity Express to change the voice stream from G.729A to G.711 before the voice stream enters the AA or voice mail pilot numbers.
From this doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_implementation_design_guide_chapter09186a00804993c0.html#wp1011776
Hope this helps!
Rob
Please remember to rate helpful posts..... -
CUPC 8.6 call forward to voicemail
Hi!
I am using Cisco Personal Communicator (CUPC) 8.6 and also CUCM 8.6. I have CUPC in Deskphone mode, connected to a 6945 IP Phone. I also have Unity Connection where my voicemail box is hosted. When I want to setup call forward to voicemail button in cupc option, it is not working. CUPC will not handle the options I setup seconds before. If I manually put in a call forward to extension number of voice mail pilot call forwarding is working. also call forwarding to my mobile is working.
I checked End User settings, IP Phone is associated to my user, also CTI controll is enabled on device and line settings. user privileges are correct. I tried it on jabber client where it works fine. I also restarted CTI and Callmanager Services on the Servers.
Does anyone has an Idea if this is a general bug in CUPC or does anyone can tell me what the problem might be?
Thanks!
RenéHi,
If at least one of these phones is set to CF to VM then it will, if not, then no.
If none of your phones is set to CF to VM CUCM will not send them to VM, that is expected, if you need to ring, phone A, and if it is not answered to go to phone B, C... and so on, and send the caller to VM after you have reached all of these then use a hunt group, (the pilot can be set to CF to VM if nobody answers), if you need to ring all phones at the same time so someone can pick this up, use a hunt group with a broadcast logic.
If this is for a single user, check 'single number reach' (SNR) or mobility on CUCM.
Bottom line, there is no way to send a caller to VM if none of the phones is set to CF to VM.
HTH
Chris. -
How to delete the number saved in CALL FORWARDING list?
how to delete the number saved in CALL FORWARDING list? seems like the number cannot be deleted in CALL FORWARDING list, i tried several times...
he thing is, here are three numbers in the call forwarding list, one of them were set up by mistake, and none of them can be deleted.......it brothers me all the time. i already turn it off, but the number list is still there...Hello dennis130915 and welcome to the BlackBerry Support Community Forums.
The image you have uploaded is unable to be displayed.
Call Forwarding is a carrier controlled feature. Most likely, the number you see could be for the Voice Mail server.
It's advised you call your mobile service provider to further assist with this feature.
Thanks!
-HMthePirate
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